Frequently Asked Questions

FAQ filtered results:

Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Producer , Registry

Account admins have access to all information within a registrant’s account. They can create and assign primary and secondary users’ access to the account, edit and submit reports, and pay fees. They are the only ones who can manage PROs. Account admins can view all activities users undertake. They will also be the recipient of emails from the Registry portal.

Primary users can only assign secondary users’ access to the account, edit and submit reports and pay fees.

Secondary users can only edit and submit reports and pay fees.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

Producers are obligated parties under the Resource Recovery and Circular Economy Act and are ultimately responsible for their data submitted through RPRA’s Registry. Producers can choose to contract with an external consultant to support their data submission, but third parties have limited permissions in the Registry as they are not regulated parties.

A producer can choose to assign a primary or secondary user profile in their Registry account to an external consultant. An external consultant may submit supply data reports and/or pay registry fees on the producer’s behalf.

External consultants cannot submit and/or sign registration, executive attestations, account admin changes or supply data adjustment documentation on behalf of a producer. External consultants cannot be account admins, nor can they manage a PRO within the Registry on behalf of a producer.
Program: Blue Box , Hazardous and Special Products

Topic: Collection systems , PRO , Processor , Producer

Paints, pesticides, solvents fertilizers obligated under the HSP Regulation along with their primary packaging must be accepted at collection sites collecting the corresponding material. For instance, empty paint cans and pesticide aerosols obligated under the HSP Regulation must be accepted at collection sites collecting paint and pesticides.

See our FAQ to understand “Under the HSP Regulation, is the packaging of antifreeze, pesticides, solvents, paints and coatings obligated?” and “Are containers that are obligated under the HSP Regulation obligated as Blue Box materials?“
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting

Topic: PRO , Producer , Registry

The Manage PRO option will appear on the dashboard below your list of supply data reports when your supply data reporting is complete and if you have management requirements. If your supply data reporting is below the supply exemption threshold you will not have management requirements, and therefore not need to assign a PRO to assist with your obligations.

Also note that Account Admin are the only portal users that can manage your PRO’s responsibility, so this widget is not viewable to primary and secondary users.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Producer
A brand is any mark, word, name, symbol, design, device or graphical element, or a combination thereof, including a registered or unregistered trademark, which identifies a product and distinguishes it from other products.

A brand holder is a person who owns or licenses a brand or otherwise has rights to market a product under the brand.

Note:

If there are two or more brand holders, the producer most directly connected to the production of the material is the brand holder.

If more than one material produced by different brand holders are marketed as a single package, the producer who is more directly connected to the primary product in the package is the brand holder.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: About the Authority , General , Producer
RPRA takes a risk-based and proportional approach to compliance. This approach focuses on the potential risks that arise from non-compliance and assessing those risks to guide the use of compliance tools and the deployment of resources to minimize risk and maximize compliance. Learn more about RPRA’s Risk-Based Compliance Framework.

As a provincial regulator, we have the following powers to bring non-compliant parties into compliance:

Broad inquiry powers including authority to compel documents and data

Inspections and investigations

Audits

Compliance Orders and Administrative Penalty Orders (amounts to be set in regulation once finalized)

Prosecution

RPRA’s primary approach to compliance is through communications (C4C – Communicating for Compliance). RPRA communicates directly with obligated parties and informs them of their requirements and when and how they must be completed. A high degree of compliance is achieved with this approach.

RPRA considers free riders a high priority to the programs we administer and focuses compliance efforts on bringing free riders into compliance with the regulations.

See our FAQ to understand “What is a free rider?”, and “What do I do if I think a business is a free rider?”
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Management activities , Producer , Registry , Reporting
If a producer misreports their supply data to RPRA, they must contact the Compliance and Registry Team immediately by emailing registry@rpra.ca. Please include the following information in the email:

The rationale for the change in the data

Any data that supports the need for a correction (e.g., sales documents, audit)

Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly to ensure a producer’s minimum management requirement is calculated using accurate supply data.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Producer , Registration
Account Admins must add any new, or manage existing, Primary Contacts under the program they wish to give them access to in order for the Primary Contact to be able to submit a report (e.g., permissions to view and complete reports).

To Manage contacts on your Registry account, please see the following steps:

Log into your account

Once you are logged in, click on the drop-down arrow in the top right corner and select Manage Users

Under Actions, click Manage to update preferences of existing users

Click Add New User to add an additional contact to your account

To give reporting access to a Primary Contact, select the program from the drop-down that you would like to grant them access to
Program: Blue Box

Topic: Collection systems , General , PRO , Processor , Producer
The following are the types of Blue Box Materials obligated under the Blue Box Regulation:

Blue box packaging (primary, transport, convenience, service accessories, ancillary elements)

Paper products

Packaging-like products
Program: Blue Box , Hazardous and Special Products

Topic: Management activities , Producer , Reporting

No, products or packaging designated as Hazardous and Special Products (HSP) are not obligated under the Blue Box Regulation. For example, primary packaging for paints and coatings are HSP and therefore not obligated as Blue Box materials.

Some packaging for HSP products may still be obligated. For example, the packaging that contains an oil filter is obligated as Blue Box materials.

Consult the HSP Regulation or the Compliance and Registry Team for further information.