Frequently Asked Questions

Impacts on producers of antifreeze and/or oil filters provided in new vehicles

Supply reporting

Vehicle brand holders, importers and marketers are now obligated for antifreeze and/or oil filters that are supplied in new vehicles sold in Ontario. 

Subsection 7(2) of the amended HSP Regulation states that these producers must report to RPRA the weights of antifreeze and/or oil filters that were supplied in new vehicles sold in Ontario in 2022, 2023 and 2024. This change to the producer hierarchy may impact supply reports previously submitted to RPRA. It may also require producers to submit a supply data verification report if they meet the definition of a large producer, based on the newly submitted supply data.  Producers who need to submit adjusted supply data as a result of this change to the producer hierarchy should contact RPRA before July 31, 2025. 

Although there may be adjustments to the historical supply data, the collection and management requirements for the 2025 calendar year remain unchanged. 

Management requirements

Beginning January 1, 2026, these vehicle brand holders, importers and marketers of antifreeze and/or oil filters supplied in new vehicles will also be required to fulfill collection and management obligations, including reporting on their performance in meeting their obligations.  

This includes ensuring there are sufficient collection sites in a community based on the size of the producer and that the HSP material is managed within 3 months of being collected. Specifically, oil filter producers must ensure that the weight of the recovered resources from managing oil filters in 2026, and every year thereafter, meets or exceeds their individual management requirement as calculated under subsection 31(3) of the HSP Regulation. 

Impacts on producers of antifreeze and/or oil filters not supplied in new vehicles 

The producer hierarchy for antifreeze and/or oil filters supplied in containers (i.e., not supplied in new vehicles) remains unchanged. 

These producers may have reported tonnage for antifreeze and/or oil filters supplied in new vehicles as part of their supply reports in previous years and, if so, they should contact RPRA before July 31, 2025 to clarify their obligations and make changes to their supply data, as required.

When to register as a producer 

Producers of oil filters and non-refillable pressurized containers, oil containers, antifreeze, pesticides, solvents, paints and coatings  

If the producer’s average weight of supply in 2018, 2019, 2020 was above the threshold in the table below, the producer was required to register with RPRA by November 30, 2021. Obligated producers who have not yet registered are out of compliance with the regulation and may face compliance action by RPRA. 

If a producer was not required to register in 2021, they must register on or before July 31 of the first calendar year that they exceed the threshold in the table below. 

For assistance in calculating your average weight of supply, contact RPRA’s Compliance Team at [email protected].  

Producers of mercury-containing barometers, thermometers and thermostats, fertilizers, refillable propane containers, and refillable pressurized containers

Producers must register with RPRA within 30 days of meeting the definition of an HSP producer under the HSP Regulation.

How to register as a producer

1. Go to RPRA’s Registry at https://registry.rpra.ca/s/login/?language=en_US 
   • Note: The Registry will not work with the Internet Explorer web browser. Google Chrome is the recommended web browser to use.
2. Click “Don’t have an Account? Create a new Account”.
3. Follow the prompts to fill out your account details. 
   • Information needed at time of registration: 
     • CRA business number, business name, address, contact information, and 
     • Name, contact information of the person who will be responsible for completing registration.
4. You’ll receive an email with a link to create your password.
5. Select the program you want to enroll in.
6. Submit a supply report with the total weight of each type of HSP that was supplied to consumers in Ontario in the previous years. 

For more information and step by step instructions on how to submit a supply report, view our supply reporting guides here. 

A brand supply list is a list of brands of obligated products that a producer supplies to consumers in Ontario. A producer must provide a brand supply list that makes up their supply data annually to RPRA. Each program has different requirements regarding how a producer must submit a brand supply list. For more information, consult the applicable programs’ walkthrough guide or contact RPRA’s Compliance and Registry Team at 1-833-600-0530 or by emailing [email protected].

The Manage PRO option will appear on the dashboard below your list of supply data reports when your supply data reporting is complete and if you have management requirements. If your supply data reporting is below the supply exemption threshold you will not have management requirements, and therefore not need to assign a PRO to assist with your obligations.

Also note that Account Admin are the only portal users that can manage your PRO’s responsibility, so this widget is not viewable to primary and secondary users.

Yes. You are required to submit 2018, 2019 and 2020 supply data when registering with the Authority if you are a producer of oil filters, oil filters, oil containers, antifreeze, pesticides, solvents, paints and coatings, refillable or non-refillable pressurized containers and:

• supplied materials between January 1, 2018, and October 31, 2021, and
• your average weight of supply is above the threshold stated in the below table

Otherwise, a producer must register on or before July 31 of the first calendar year in which the producer exceeds the above threshold. To calculate your average weight of supply, reference the Registration Form.

There are exemptions under the HSP Regulation for category A and B producers. If an HSP producer meets the exemption threshold for a material type, they are not required to establish a collection system, manage those materials or implement a promotion and education program.

Producers of refillable pressurized containers that meet the exemption threshold are still required to provide a call-in collection service.

An HSP producer qualifies for an exemption if their average weight of supply for the previous calendar year is less than or equal to the weight (in tonnes) specified in the chart below:

Producers must verify that they continue to meet the exemption annually, since their average weight of supply will change from year to year.

See our FAQ “Am I a small, large, or exempt HSP producer?” to determine how to calculate if you are an exempt HSP producer.

HSP producers that meet the exemption criteria are exempt from:

• Registering and reporting to RPRA
• Establishing a collection and management system
• Meeting a management requirement
• Promotion and education requirements

Exempt producers must keep records related to the weight of HSP supplied into Ontario each year and provide them to RPRA upon request.

Producers are advised to confirm their exemption with the Compliance and Registry Team at 1-833-600-0530 or [email protected].

As an obligated HSP producer, you are required to:

• register and report annual supply and performance data of obligated materials
• meet mandatory and enforceable requirements for collection and management
• meet mandatory and enforceable requirements for promotion and education
• meet mandatory and enforceable requirements for auditing, verification, and record keeping

These requirements vary based on material type and amount of material the producer supplies.

Producers of HSP need to provide the following information when registering with RPRA:

• Business information (e.g. business name, contact information)
• The year you began marketing or selling HSP into Ontario
• Any PROs you are contracted with
• Your annual HSP Supply Report if you are a producer of
  • oil filters,
  • non-refillable pressurized containers,
  • oil containers,
  • antifreeze,
  • pesticides,
  • solvents, and
  • paints and coatings

• Confirmation if gross annual revenue generated from all products and services in Ontario was above or below $2 million in the previous calendar year and list of supplied brands if you are a producer of:
  • mercury-containing barometers,
  • thermometers and thermostats,
  • fertilizers, and
  • refillable propane containers

Being selected as a subject of an inspection does not automatically mean a producer is out of compliance. While selection relies on RPRA’s risk-based framework, the first step of the process is an initial assessment, not a formal inspection or audit.

However, subsequent verification and audit activities may be undertaken by RPRA to determine whether enforcement action will be taken.

If a producer misreports their supply data to RPRA, they must contact the Compliance Team immediately by emailing [email protected]. Please include the following information in the email:

• The rationale for the change in the data
• Any data that supports the need for a correction (e.g., sales documents, audit)
• Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly as possible to ensure a producer’s minimum management requirement is calculated using accurate supply data.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.

HSP producers that meet the exemption criteria are exempt from certain requirements under the HSP regulation. See our FAQ: How do I determine if I am an exempt HSP producer?.

Producers can reference the chart below to determine if they are a small, large or exempt HSP producer.

Producer categories use the average weight of material (in tonnes) supplied in Ontario in the previous calendar year.

Note that ‘⟷’ indicates a value greater than ‘Exempt’ but less than ‘Large Producer’ threshold.

Average supply weight is determined using the following formula:

Average weight of HSP supply = (Y1 + Y2 + Y3) / 3 

E.g. 2025 average weight of supply = (2024 + 2023 + 2022) / 3

The HSP Regulation has 13 materials obligated under it. Materials that share the same obligations have been grouped into categories.

Category A:

• Oil Filters: a fluid filter, other than a gasoline filter, and includes,
  a) a spin-on style filter or element-style fluid filter that is sold separately or as part of a product, that is used in hydraulic, transmission or internal combustion engine applications,
  (b) a filter used for oil, diesel fuel, storage tank fuel, coolant, household furnace fuel, and
  (c) a sump type automatic transmission filter
• Non-refillable pressurized containers: pressurized containers that are used for the supply of a gas product, including propane, but cannot be refilled

Category B:

• Antifreeze: a product that contains ethylene or propylene glycol used or intended for use as a vehicle engine coolant
• Oil containers: containers that have a capacity of 30 litres or less and that are used for the supply of new lubricating oil
• Solvents: products that are liquid intended to be used to dissolve or thin a compatible substance, aresupplied in a container that has a capacity of 30 litres or 30 kg or less, and that meet one or both of the following criteria:
  • It is comprised of 10% or more of water-immiscible liquid hydrocarbons, including halogen-substituted liquid hydrocarbons
  • It is flammable and is as described in Clause 4.2 and as defined in Clause 7.2 of CSA Standard Z752-03, “Definition of Household Hazardous Waste”
• Paints and coatings: latex, oil or solvent-based architectural coatings and includes paints and stains whether tinted or untinted, non-pesticide marine paints, paints for automotive craft and industrial applications
• Pesticides: pesticides, fungicides, herbicides or insecticides that are registered under the Pest Control Products Act (Canada)

Category C:

• Barometers: barometers, intended for residential use, that contain mercury and may contain electronic components
• Thermometers: thermometers that are intended for residential use to measure body or air temperature, that contain mercury and may contain electronic components
• Thermostats: thermostats that contain mercury, and may contain electronic components

Category D:

• Fertilizers: substance or mixture of substances containing nitrogen, phosphorus, potassium or other plant food, manufactured, sold or represented for use as a plant nutrient and regulated under the Fertilizers Act (Canada)

Category E:

• Refillable propane containers: propane containers that can be refilled, have a water capacity of 109 litres or less and are used only for propane
• Refillable pressurized containers: pressurized containers that are used for the supply of a gas product and can be refilled

For more guidance, read the “What HSP Needs to be Reported?” Compliance Bulletin.

Failure of an obligated party to meet a registration or reporting deadline may result in compliance action, including compliance orders, prosecutions or monetary penalties issued in accordance with the Administrative Penalties Guidelines.

In accordance with the Risk Based Compliance Framework, RPRA will communicate to obligated parties, via email, about their reporting requirements in advance of submission deadlines. RPRA will also send deadline reminders and notify missed deadlines to obligated parties prior to taking further compliance action.

For more guidance, read the new Late Registration or Report Submissions Compliance Bulletin.

Producers, or PROs acting on their behalf, are required to establish and operate a management system and must:

• process all oil filters and non-refillable pressurized containers picked up from a collection site within three months from the date of the pickup
• ensure that materials are processed by an HSP processor registered with RPRA

Producers are required to recover an amount of material based on their average supply into Ontario and report on it annually.

While foam insulating containers were included under the MHSW Program, the HSP Regulation defines a non-refillable pressurized container as a pressurized container that is used for the supply of a gas product.

Foam insulation containers are used to supply an insulating foam, which is not a ‘gas product,’ and therefore they do not meet the definition of a non-refillable pressurized container under the HSP Regulation.

Producers are obligated parties under the Resource Recovery and Circular Economy Act and are ultimately responsible for their data submitted through RPRA’s Registry. Producers can choose to contract with an external consultant to support their data submission, but third parties have limited permissions in the Registry as they are not regulated parties.

A producer can choose to assign a primary or secondary user profile in their Registry account to an external consultant. An external consultant may submit supply data reports and/or pay registry fees on the producer’s behalf.

External consultants cannot submit and/or sign registration, executive attestations, account admin changes or supply data adjustment documentation on behalf of a producer. External consultants cannot be account admins, nor can they manage a PRO within the Registry on behalf of a producer.

Producers of oil filters and non-refillable pressurized containers have individual management requirements which are determined by the formulas found in section 2 of the HSP Regulation multiplied by the number found in section 31 of the regulation.

Oil filters

A producer’s minimum management requirement is determined by the formulas summarized in the table below.

Non-refillable pressurized containers

A producer’s minimum management requirement is determined by the formulas summarized below.

It is important to note that producers must ensure that all collected HSP are managed, regardless of what their minimum management requirement is.

Note: Exempt producers are not required to meet minimum management requirements.

See our FAQ “How do I determine if I am an exempt HSP producer?” to learn more.

A producer can grant access to anyone they would like to authorize in their reporting (i.e. Registry) portal. Producer reporting must be done in the producer account and batch data transfers are not accepted.

No. Effective February 6, 2023, RPRA will no longer accept requests for extensions to registration or reporting deadlines. Obligated parties should make every effort to ensure they meet all submission deadlines as part of their obligations under their associated regulation.

For more guidance, read the Late Registration or Report Submissions Compliance Bulletin.

Program fees are charges that producers obligated under the Resource Recovery and Circular Economy Act, 2016, are required to pay to RPRA annually to recover its operational costs, including costs related to building and operating the registry, providing services to registrants, and compliance and enforcement activities.

All current and past fee schedules can be found here.

Under the Resource Recovery and Circular Economy Act, RPRA is required to provide an annual report to the Minister that includes information on aggregate producer performance, and a summary of compliance and enforcement activities. Under section 51 of the Act, the Registrar also is required to post every order issued on the Registry.

Brand holders and producers that supply products and packaging are required by legislation to meet individual mandatory collection and resource recovery requirements and may face compliance and enforcement consequences for failing to do so. The executive attestation ensures that executives responsible for managing the brand holder’s or producer’s business are aware of these requirements and can ensure that appropriate measures are put in place to achieve compliance with the regulations.

A Verifier can be an individual, either an employee of the business or a hired third-party (including a PRO), who has one of the following designations and is not the same person who prepared the supply report:

• CPA (Chartered Professional Accountants) in Canada or CPA (Certified Public Accountant) in the US
• ACCA (Association of Chartered Certified Accounts) Qualification
• CIA (Certified Internal Auditor)
• CPB (Certified Professional Bookkeeper) in Canada
• RPA (Registered Professional Accountant) in Canada

Registry Resources such as Registry Procedures, Compliance Bulletins, and Reporting Guides can be found on our Hazardous and Special Products Registry Resources webpage.

RPRA recognizes the commercially sensitive nature of the information that parties submit to the registry. RPRA is committed to protecting the commercially sensitive information and personal information it receives or creates in the course of conducting its regulatory functions. In recognition of this commitment, RPRA, in addition to the regulatory requirements of confidentiality set out in the Resource Recovery and Circular Economy Act 2016 (section 57), has created an Access and Privacy Code that applies to its day-to-day operations, including the regulatory functions that it carries out.

Obligated material supply, collection, and resource recovery data will only be made public in aggregate form, to protect the confidentiality of commercially sensitive information.

RPRA will publish the names and contact information of all registered businesses – producers, service providers (collectors, haulers, processors, etc.), and producer responsibility organizations. The public will also have access to a list or method to locate any obligated material collection sites, as this information becomes available.

As part of its regulatory mandate, the Registrar will provide information to the public related to compliance and enforcement activities that have been undertaken.

The information that is submitted to the Registry will be used by the Registrar to confirm compliance and to track overall collection and management system performance. It will also be used by RPRA to update its policies and procedures and by the Ministry of Environment, Conservation and Parks for policy development.

Beginning October 1, 2021, producers of oil filters and non-refillable pressurized containers, or PROs acting on their behalf, are required to establish and operate a promotion and education program including the following:

• promote their collection and management services with respect to the type of HSP they are obligated for
• provide the following information on a website with respect to that type of HSP:
  • the location of each HSP collection site established or operated by the producer that is accessible to the public and the types of HSP accepted at each site
  • the location and date of each HSP collection event held by the producer and the types of HSP accepted at each event
  • a description of the collection services provided by the producer, other than HSP collection sites and HSP collection events
  • a description of how the producer manages that type of HSP after it is collected
  • create promotional and educational materials with respect to that type of HSP that include the following:
    • the website URL
    • a description of how that type of HSP is collected and managed
  • the producer shall make the promotional and educational materials available to retailers that supply that type of HSP, municipal governments and Indigenous communities, and shall solicit and consider feedback on how the promotional and educational materials can be improved
  • the producer shall promote each HSP collection event for that type of HSP in the local municipality or territorial district where it will be held for at least one week prior to the date of the event using a combination of two or more forms of media, including but not limited to:
    • local print publications
    • local print media
    • local radio
    • local signage or social media

Beginning October 1, 2021, producers, or PROs acting on their behalf, of oil containers, antifreeze, pesticides, solvents, paints and coatings are required to establish and operate a promotion and education program including the following:

• Promote their collection and management services with respect to the type of HSP they are obligated for
• Provide the following information on a website with respect to that type of HSP:
  • the location of each HSP collection site established or operated by the producer that is accessible to the public and the types of HSP accepted at each site
  • the location and date of each HSP collection event held by the producer and the types of HSP accepted at each event
  • a description of the collection services provided by the producer, other than HSP collection sites and HSP collection events
  • a description of how the producer manages that type of HSP after it is collected
• Create promotional and educational materials with respect to that type of HSP that include the following:
  • the address of the website
  • a description of how that type of HSP is collected and managed
• The producer shall make the promotional and educational materials available to retailers that supply that type of HSP, municipal governments and Indigenous communities, and shall solicit and consider feedback on how the promotional and educational materials can be improved
• The producer shall promote each HSP collection event for that type of HSP in the local municipality or territorial district where it will be held for at least one week prior to the date of the event using a combination of two or more forms of media, including but not limited to:
  • local print publications
  • local print media
  • local radio
  • local signage or social media

Beginning October 1, 2021, producers are obligated to:

• establish and operate a promotion and education program starting in 2022
• provide information on their website about how consumers can use, share and properly dispose of fertilizer with local requirements
• create promotional and education materials that include:
  • The website URL
  • A description of how consumers can use, share and properly dispose of fertilizer
• solicit, consider feedback from, and make the promotional and education materials available to:
  • Indigenous communities
  • Municipal governments
  • Retailers that supply fertilizers
• provide information to municipalities on innovative end-use options for fertilizers as an alternative to disposal

Beginning October 1, 2021, producers or PROs acting on their behalf, of mercury-containing devices are required to establish and operate a promotion and education program that:

• Promotes their collection and management services with respect to the type of HSP they are obligated for
• Provides the following information on a website with respect to that type of HSP:
  • the presence of mercury in that type of HSP
  • how to distinguish that type of HSP from similar products that do not contain mercury
  • the hazards to human health and the environment related to mercury
  • how consumers can properly dispose of that type of HSP
  • a description of the collection services provided by the producer under this Regulation for that type of HSP
  • a description of how the producer manages that type of HSP after it is collected under this Regulation
• Creates promotional and educational materials with respect to that type of HSP that include the following:
  • the address of the website
  • a description of how that type of HSP is collected and managed
• The producer shall make the promotional and educational materials available to retailers that supply that type of HSP or similar products that do not contain mercury, municipal governments, and Indigenous communities, and shall solicit and consider feedback from those retailers, municipal governments and Indigenous communities on how the promotional and educational materials can be improved

Account admins must add any new, or manage existing, contacts under the program they wish to give them access to in order for the contact to be able to submit a report or pay an invoice. The account admins are the only user than can add a Primary Contact and an Accounts Payable User to a Registry Account. 

To Manage contacts on your Registry account, please see the following steps: 

1. Log into your account. 
2. Once you are logged in, click on the drop-down arrow in the top right corner and select Manage Users. 
3. Under Actions, click Edit to update preferences of existing user primary and secondary users. 
4. Click Add New User to add an additional contact to your account. 
5. To give reporting access to a Primary Contact, select the program from the drop-down that you would like to grant them access to. 
6. Click “Set Accounts Payable User” to add an AP contact to your account. 

Amendments to the Hazardous and Special Products (HSP) Regulation have changed the RER reporting requirements, depending on the material category:

• Category A (oil filters and non-refillable pressurized containers):

Effective for the 2025 calendar year, and every year thereafter, producers (or PROs on their behalf) are no longer required to use processors that meet specified RERs.

• Category B: (antifreeze, oil containers, paints and coatings and solvents, but not pesticides) and Category C (barometers, thermometers and thermostats):

In 2027, producers (or PROs on their behalf) must use a processor who met, at a minimum, the average RER specified in the table below in the calendar year two years prior:

• Category D (fertilizers), Category E (refillable propane containers and refillable pressurized containers), and pesticides:

These materials do not have any RER requirements.

When paying fees to RPRA, you can select from one of the following payment methods:

• Direct debit (also known as bank withdrawal)
• Credit card
• Electronic data interchange (EDI; also commonly known as ACH or EFT)
• Electronic bill payment
• Cheque

For instructions on how to submit payment by the method you chose, read one of the following FAQs:

• How do I pay my fees to RPRA by credit card?
• How do I pay my fees to RPRA by direct debit?
• How do I pay my fees to RPRA by electronic bill payment?
• How do I pay my fees to RPRA by cheque?
• How do I pay my fees to RPRA by electronic data interchange (EDI)?

Please note:

• Invoices are due on receipt.
• Invoices are in CAD fund and payments must be sent in CAD.

We recommend using Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari when accessing the Registry. If you are experiencing an issue with the Registry, try clearing your cache or updating the browser to the latest version.

If you are using a different browser, the Registry will not function.

No. A PRO cannot report on behalf of service providers. Only service providers can submit their own performance reports.

No, products or packaging designated as Hazardous and Special Products (HSP) are not obligated under the Blue Box Regulation. For example, primary packaging for paints and coatings are HSP and therefore not obligated as Blue Box materials.

Some packaging for HSP products may still be obligated. For example, the packaging that contains an oil filter is obligated as Blue Box materials.

Consult the HSP Regulation or the Compliance and Registry Team for further information.

Under the HSP Regulation, producers are required to make reasonable efforts to establish and operate at least as many collection sites for each type of HSP in each local municipality, territorial district or reserve as the number of sites that were operated on September 30, 2021.

Producers are also required to make reasonable efforts to hold at least as many collection events for that type of HSP in each local municipality, territorial district or reserve as the number of events that were held in the 2020 calendar year.

RPRA considers an aerosol container to be a non-refillable receptacle that contains a product and a propellant under pressure, and that is fitted with a release device allowing the contents to be ejected as solid or liquid particles in suspension in a gas, or as a foam, paste, powder, liquid, or gas.

If you select credit card as your method of payment, this will be done through your Registry account.

Follow these steps to complete your payment:

Follow these steps to complete your payment: 

1. In the payment method section of the Registry, select credit card as your preferred method. 
2. Enter your credit card details. 
3. Click PAY and the payment will process automatically. 

Please note: 

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• Payment will be reflected in your Registry account once your transaction has been processed.
• Registrants can save a credit card as their preferred payment method.
• Hazardous Waste Program (HWP) registrants can enrol in Manifest Autopay with credit card as their saved payment method.

If you have questions about fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

How do I pay my fees to RPRA by cheque? 

If you select cheque as your method of payment, follow these steps to complete your payment: 

1. Make your cheque payable to “Resource Productivity and Recovery Authority” 
2. Enter your Invoice Number on the memo line of the cheque 
3. Send your cheque to: 
   • Resource Productivity Recovery Authority 
   • PO Box 46114, STN A 
   • Toronto, ON 
   • M5W 4K9 

Please note: 

• Invoices are due on receipt. 
• Invoices are in CAD funds and payments must be sent in CAD. 
• It may take 2-4 weeks for your payment to be reflected in your Registry account due to mail and cheque processing times.

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

If you select direct debit (also known as bank withdrawal) as your method of payment, this will be done through your Registry account. 

Follow these steps to complete your payment: 

1. In the payment method section of the Registry, select direct debit as your preferred method. 
2. Enter your banking information/details. 
3. Review the withdrawal agreement then click “I agree to let RPRA collect my payments as per the terms of the Withdrawal Agreement.” 
4. Click PAY and the payment will process automatically. 

Please note: 

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• Payment will be reflected in your Registry account once your transaction has been processed.
• By selecting direct debit, registrants authorize RPRA to collect payments as outlined in the withdrawal agreement.
• Registrants can save direct debit as their preferred payment method.
• Hazardous Waste Program (HWP) registrants can enrol in Manifest Autopay with direct debit as their saved payment method. 

If you have questions about fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

If you select electronic bill payment as your method of payment, this will be done through your online banking account, using the bill payment functionality. It is available at most major Canadian banks (e.g., TD, RBC, BMO, Scotiabank). 

Follow these steps to complete your payment:

1. Log in to your bank account.
2. Go to the bill payment section and add RPRA as payee.
3. Enter your registration number (found on your invoice) as the account number. 

Please note:

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1–2 weeks for payment to be reflected in your Registry account. 

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select cheque as your method of payment, follow these steps to complete your payment: 

1.  Make your cheque payable to “Resource Productivity and Recovery Authority”
2. Enter your Invoice Number on the memo line of the cheque 
3. Send your cheque to: 
   • Resource Productivity Recovery Authority 
   • PO Box 46114, STN A 
   • Toronto, ON 
   • M5W 4K9 

Please note: 

• Invoices are due on receipt. 
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 2-4 weeks for your payment to be reflected in your Registry account due to mail and cheque processing times. 

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

If you select electronic data interchange (EDI) as your method of payment, this is an electronic payment through your bank, also commonly known as EFT or ACH.

Follow these steps to complete your payment:

1. Submit your payment using RPRA’s banking information provided on your invoice.
2. Reference your invoice number when you submit this payment to your bank so RPRA can identify your payment and send your remittance details to [email protected]

Please note:

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for payment to be reflected in your Registry account.

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free at 1-833-600-0530.

If a producer or service provider needs to adjust the performance data reported to RPRA, they must contact the Compliance and Registry Team immediately by emailing [email protected]. Please include the following information in the email:

• The rationale for the change in the data
• Any data that supports the need for a correction (e.g., tonnage purchase or sale contract, audit)
• Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly as possible to ensure that it has accurate performance data from all registrants.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by the Compliance and Registry team.