Haulers, refurbishers and processors work with producers (or producer responsibility organizations operating on their behalf), who are required to establish and operate a collection system for electrical and electronic equipment. More information on collection system requirements will be provided through a Compliance Bulletin, which will be posted here when available.

ITT/AV haulers and processors are required to register with the Authority. ITT/AV refurbishers are also required to register if they refurbished more than 10 tonnes of ITT/AV in the previous calendar year.

Beginning in 2022, service providers are also required to report annually to the Authority.

Under the EEE Regulation, it is the producer, not service provider, who has to meet management requirements. Managed means reused, refurbished, or processed (i.e. recovered resource). The following management requirements are relevant for service providers to know:

  • Producers must ensure that ITT/AV picked up from a collection site is managed within three months of the pickup date by a hauler.
  • The ITT/AV must be managed by refurbishers and processors registered with the Authority or meet the registration exemption (e.g. refurbished less than 10 tonnes of ITT/AV).
  • Beginning in 2023, producers may only use ITT/AV processors that have an average RER, calculated and verified in accordance with the Registry Procedure – Verification and Audit, of at least:
    • 80% for ITT/AV
    • 80%, for single-use batteries weighing 5 kg or less
    • 70%, for rechargeable batteries weighing 5 kg or less

Learn more about producers’ management requirements.

If you are an ITT/AV hauler, refurbisher or processor under the EEE Regulation, you must create an account on the Authority’s electronic ITT/AV Registry.


Have questions about registration? View the following resources:

Beginning in 2022, service providers (except for refurbishers exempt from registration) of ITT/AV are required to submit an annual report to the Authority by April 30, for the 2021 performance year.

More information on reporting requirements will be provided in a Compliance Bulletin and will be sent to service providers in advance of reporting.