Haulers (transporters), refurbishers and processors are often referred to as service providers.
- An ITT/AV hauler is a person that arranges the transport of ITT/AV used in Ontario that are destined for processing, reuse, refurbishing or disposal.
- An ITT/AV refurbisher is a person that prepares or refurbishes used ITT/AV for reuse for the purposes of resource recovery.
- An ITT/AV processor is a person that processes ITT/AV used in Ontario for the purposes of resource recovery.
Under the EEE Regulation, collection sites are not required to register or report.
What do service providers have to do under the EEE Regulation?
Haulers, refurbishers and processors work with producers (or producer responsibility organizations operating on their behalf), who are required to establish and operate a collection system for electrical and electronic equipment. More information on collection system requirements will be provided through a Compliance Bulletin, which will be posted here when available.
ITT/AV haulers and processors are required to register with the Authority. ITT/AV refurbishers are also required to register if they refurbished more than 10 tonnes of ITT/AV in the previous calendar year.
Beginning in 2022, service providers are also required to report annually to the Authority.
How to register with the Authority
If you are an ITT/AV hauler, refurbisher or processor under the EEE Regulation, complete the registration form below and email it as an attachment to firstname.lastname@example.org
If you are unsure if you are an ITT/AV hauler, refurbisher or processor under the EEE Regulation, contact us at email@example.com or (647) 496-0530 or toll free at (833) 600-0530.
Do service providers have management requirements?
Under the EEE Regulation, it is the producer, not service provider, who has to meet management requirements. Managed means reused, refurbished, or processed (i.e. recovered resource). The following management requirements are relevant for service providers to know:
- Producers must ensure that ITT/AV picked up from a collection site is managed within three months of the pickup date by a hauler.
- The ITT/AV must be managed by refurbishers and processors registered with the Authority or meet the registration exemption (e.g. refurbished less than 10 tonnes of ITT/AV).
- Beginning in 2023, producers may only use ITT/AV processors that have an average RER, calculated and verified in accordance with the Registry Procedure – Verification and Audit, of at least:
- 80% for ITT/AV
- 80%, for single-use batteries weighing 5 kg or less
- 70%, for rechargeable batteries weighing 5 kg or less
Learn more about producers’ management requirements.
When do service providers start reporting and what do they need to report?
Beginning in 2022, service providers (except for refurbishers exempt from registration) of ITT/AV are required to submit an annual report to the Authority by April 30, for the 2021 performance year.
More information on reporting requirements will be provided in a Compliance Bulletin and will be sent to service providers in advance of reporting.
Information for Ontario Electronic Stewardship Service Providers
On December 31, 2020, Ontario Electronic Stewardship (OES) will end its Waste Electrical and Electronic Equipment (WEEE) Program. Visit OES’s website for information related to the wind up of the WEEE Program: ontarioelectronicstewardship.ca/mecp-direction-to-oes-wind-up/
Questions related to the wind up of the WEEE Program can be sent to: firstname.lastname@example.org or call: 1-888-646-1820, ext. 11.