Frequently Asked Questions

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• Program: ITT/AV

  Topic: Hauler , Processor , Refurbisher , Registration

  Toggle the submenu Am I an ITT/AV service provider?

  • An ITT/AV hauler is a person that arranges the transport of ITT/AV used in Ontario that are destined for processing, reuse, refurbishing or disposal.
  • An ITT/AV refurbisher is a person that prepares or refurbishes ITT/AV used in Ontario for the purpose of reuse.
  • An ITT/AV processor is a person that processes ITT/AV used in Ontario for the purpose of resource recovery.

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• Program: Lighting

  Topic: Hauler , Processor , Refurbisher , Registration

  Toggle the submenu Am I a lighting service provider?

  • A lighting hauler is a person that arranges the transport of lighting used in Ontario that are destined for processing, reuse, refurbishing or disposal.
  • A lighting refurbisher is a person that prepares or refurbishes lighting used in Ontario for the purpose of reuse.
  • A lighting processor is a person that processes lighting used in Ontario for the purpose of resource recovery.

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• Program: Lighting

  Topic: Producer , Registration

  Toggle the submenu Am I a lighting producer?

  A person is considered a lighting producer under the Electrical and Electronic Equipment (EEE) Regulation if they supply lighting into Ontario and:

  • Are the brand holder for the lighting and have residency in Canada;
  • If there is no resident brand holder, have residency in Ontario and import lighting from outside of Ontario;
  • If there is no resident importer, have residency in Ontario and market directly to consumers in Ontario (e.g. online sales); or
  • If there is no resident marketer, do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

  Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Electrical and Electronic Equipment Regulation for more detail or contact the Compliance and Registry Team for guidance at registry@rpra.ca or (647) 496-0530 or toll-free at (833) 600-0530.

  See our FAQ to understand “What is lighting under the EEE Regulation?”, “Who is a brand holder?”

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• Program: Hazardous and Special Products

  Topic: Hauler , Processor , Producer , Registration , Reporting

  Toggle the submenu Are foam insulating containers included under the HSP Regulation?

  While foam insulating containers were included under the MHSW Program, the HSP Regulation defines a non-refillable pressurized container as a pressurized container that is used for the supply of a gas product.

  Foam insulation containers are used to supply an insulating foam, which is not a ‘gas product,’ and therefore they do not meet the definition of a non-refillable pressurized container under the HSP Regulation.

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• Program: Excess Soil

  Topic: Registry

  Toggle the submenu If I started a project in 2022, am I still required to file a notice?

  Projects initiated in 2022 that have continued into 2023 and meet the requirements to file a notice will be required to file as of January 1, 2023. This means that if your project began in 2022 and you are still moving excess soil as of January 1, 2023, you may be subject to the filing requirements.

  Read our FAQ to see “Who need to file notices?“

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• Program: Blue Box

  Topic: Processor , Registration

  Toggle the submenu If my retail or manufacturing business has a baler/compactor onsite, am I required to register with the Authority as a processor?

  No. If your business does not conduct resource recovery activities as its primary purpose, there is no requirement to register as a processor with the Authority.

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• Program: Blue Box

  Topic: Processor

  Toggle the submenu Am I a Blue Box processor?

  You are a Blue Box processor if you process Blue Box material that was supplied to a consumer in Ontario for the purposes of resource recovery.

  For the purpose of resource recovery, processing includes, and is not limited to:

  • Sorting
  • Baling
  • Paper and cardboard shredding
  • Plastic reprocessing include grinding, washing, pelletizing, compounding, etc.
  • Crushed glass reprocessing
  • Aluminum and steel reprocessing

  See our FAQs to understand “Who is a consumer under the Blue Box Regulation”.

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• Program: Datacall

  Toggle the submenu Why am I getting a server error while completing the Datacall?

  There could be several reasons why you are experiencing a server error in the Datacall.

  The best way for us to support you is if you email a screenshot of the error and details of what occurred to datacall@rpra.ca. We will contact you once the error has been fixed, which is usually within the same business day.

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• Program: Hazardous and Special Products

  Topic: Producer

  Toggle the submenu Am I a small, large or exempt HSP producer?

  Producers can reference the following chart to determine if they are a small, large or exempt HSP producer. To calculate your average weight of supply to confirm that you are an exempt producer, reference the Registration Form.

  Producer categories use the average weight of material (in tonnes) supplied in Ontario in the previous calendar year.

  

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• Program: Hazardous and Special Products

  Topic: Disposal facility , Registration

  Toggle the submenu Am I an HSP disposal facility?

  A disposal facility means a facility at which pesticides are disposed of.

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