Frequently Asked Questions

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• Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

  Toggle the submenu How do I pay my fees to RPRA by credit card? 

  If you select credit card as your method of payment, this method of payment is done through your Registry account.

  Follow these steps to complete your payment:

  1. When you are in the payment method section in the Registry, select credit card as your preferred method.
  2. Input your credit card details.
  3. Click submit and payment will process automatically.

  Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • Once your transaction has been approved, your payment will be reflected in your Registry account immediately.

  If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV

  Topic: PRO , Producer , Registry , Reporting

  Toggle the submenu What is a brand supply list?

  A brand supply list is a list of brands of obligated products that a producer supplies to consumers in Ontario. A producer must provide a brand supply list that makes up their supply data annually to RPRA. Each program has different requirements regarding how a producer must submit a brand supply list. For more information, consult the applicable programs’ walkthrough guide or contact RPRA’s Compliance and Registry Team at 1-833-600-0530 or by emailing registry@rpra.ca.

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• Program: Hazardous and Special Products

  Topic: Hauler , Processor , Producer , Registration , Reporting

  Toggle the submenu Are foam insulating containers included under the HSP Regulation?

  While foam insulating containers were included under the MHSW Program, the HSP Regulation defines a non-refillable pressurized container as a pressurized container that is used for the supply of a gas product.

  Foam insulation containers are used to supply an insulating foam, which is not a ‘gas product,’ and therefore they do not meet the definition of a non-refillable pressurized container under the HSP Regulation.

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• Program: Blue Box , Hazardous and Special Products

  Topic: Hauler , Processor , Producer , Registration , Reporting

  Toggle the submenu What is an aerosol container?

  RPRA considers an aerosol container to be a non-refillable receptacle that contains a product and a propellant under pressure, and that is fitted with a release device allowing the contents to be ejected as solid or liquid particles in suspension in a gas, or as a foam, paste, powder, liquid, or gas.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Management activities , Producer , Registry , Reporting

  Toggle the submenu What do I do if I misreported my supply data?

  If a producer misreports their supply data to RPRA, they must contact the Compliance and Registry Team immediately by emailing registry@rpra.ca. Please include the following information in the email:

  • The rationale for the change in the data
  • Any data that supports the need for a correction (e.g., sales documents, audit)
  • Any other information to support the change

  While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly to ensure a producer’s minimum management requirement is calculated using accurate supply data.

  RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Producer , Reporting

  Toggle the submenu Can a PRO report on behalf of a producer?

  A producer can grant access to anyone they would like to authorize in their reporting (i.e. Registry) portal. Producer reporting must be done in the producer account and batch data transfers are not accepted.

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• Program: Hazardous and Special Products

  Topic: PRO , Producer , Reporting

  Toggle the submenu How many collection sites and collection events are producers of categories A and B required to have for the transition year of October 1, 2021, to December 31, 2022?

  Under the HSP Regulation, producers are required to make reasonable efforts to establish and operate at least as many collection sites for each type of HSP in each local municipality, territorial district or reserve as the number of sites that were operated on September 30, 2021.

  Producers are also required to make reasonable efforts to hold at least as many collection events for that type of HSP in each local municipality, territorial district or reserve as the number of events that were held in the 2020 calendar year.

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• Program: Hazardous and Special Products

  Topic: Producer , Registration , Reporting

  Toggle the submenu I already reported my 2020 supply data to Stewardship Ontario through the WeRecycle Portal. Do I have to report again to the Authority?

  Yes. You are required to submit 2018, 2019 and 2020 supply data when registering with the Authority if you are a producer of oil filters, oil filters, oil containers, antifreeze, pesticides, solvents, paints and coatings, refillable or non-refillable pressurized containers and:

  • supplied materials between January 1, 2018, and October 31, 2021, and
  • your average weight of supply is above the threshold stated in the below table

  Type of HSP	Average weight of supply in respect of the previous calendar year (tonnes)
  Oil Filters	3.5
  Antifreeze	20
  Oil Containers	2
  Paints and Coatings	10
  Pesticides	1
  Non-refillable Pressurized Containers	3
  Refillable Pressurized Containers	8
  Solvents	3

  Otherwise, a producer must register on or before July 31 of the first calendar year in which the producer exceeds the above threshold. To calculate your average weight of supply, reference the Registration Form.

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• Program: Hazardous and Special Products

  Topic: Collection systems , Management activities , Producer , Promotion and Education , Registration , Reporting

  Toggle the submenu As an HSP producer, what are my requirements under the HSP regulation?

  As an obligated HSP producer, you are required to:

  • register and report annual supply and performance data of obligated materials
  • meet mandatory and enforceable requirements for collection and management
  • meet mandatory and enforceable requirements for promotion and education
  • meet mandatory and enforceable requirements for auditing, verification, and record keeping

  These requirements vary based on material type and amount of material the producer supplies.

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• Program: Hazardous and Special Products

  Topic: Collection systems , Management activities , Producer , Promotion and Education , Registration , Reporting

  Toggle the submenu What producer exemptions are under the HSP Regulation?

  If a producer is exempt in accordance with the chart below, the producer is exempt from the following requirements:

  1. Registration with RPRA
  2. Requirements related to setting up or operating a collection system
  3. Management requirements
  4. Promotion and education requirements

  Producer categories use the average weight of material (in tonnes) supplied in Ontario in the three previous calendar years. If you have questions on how to calculate your average weight of supply, contact the Registry Support Team at registry@rpra.ca.

  

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