Frequently Asked Questions

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Registration , Retreader , RPRA Program and Registry Fees

  Toggle the submenu Do service providers have to pay fees to the Authority?

  No, only producers are required to pay RPRA program fees.  The decision to make producers pay fees and cover the Authority’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration

  Toggle the submenu How do I manage contacts on my Registry account?

  Account Admins must add any new, or manage existing, Primary Contacts under the program they wish to give them access to in order for the Primary Contact to be able to submit a report (e.g., permissions to view and complete reports).

  To Manage contacts on your Registry account, please see the following steps:

  1. Log into your account
  2. Once you are logged in, click on the drop-down arrow in the top right corner and select Manage Users
  3. Under Actions, click Manage to update preferences of existing users
  4. Click Add New User to add an additional contact to your account
  5. To give reporting access to a Primary Contact, select the program from the drop-down that you would like to grant them access to

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: General , PRO , Registration

  Toggle the submenu Does RPRA vet PROs that register to ensure that they are viable options for producers to meet their requirements under the regulation?

  RPRA does not vet PROs before listing them on the website. Any business that registers as a PRO will be listed. Producers should do their own due diligence when determining which PRO to work with.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting

  Topic: Producer , Registration , Reporting

  Toggle the submenu Why is a registration and/or reporting deadline communicated by the Authority different than what is written in the regulation?

  As the Regulator responsible for enforcing regulations under the Resource Recovery and Circular Economy Act, 2016, the Registrar uses their discretion for when it is necessary to give registrants more time to collect the information needed for registration and/or reporting.

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• Program: ITT/AV

  Topic: Collection systems , Producer , Registration

  Toggle the submenu As an EEE producer who has registered, what other requirements do I need to meet?

  As of January 1, 2021, producers are required to establish and operate a collection system for ITT/AV that meets the accessibility requirements in the regulation. Producers must ensure that all ITT/AV collected is managed regardless of what their minimum management requirements are.

  Producers have the choice of establishing and operating their own collection and management systems or working with one or more producer responsibility organizations (PROs) registered with the Authority to meet their obligations.

  Please contact the Compliance Team at 833-600-0530 or registry@rpra.ca to discuss other requirements under the EEE Regulation.

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• Program: ITT/AV

  Topic: Producer , Registration

  Toggle the submenu How do I determine if I am an exempt ITT/AV producer?

  An ITT/AV producer qualifies for an exemption if its management requirement for a performance period is not more than 3.5 tonnes with respect to ITT/AV or not more than 350 kg with respect to lighting. The producer is exempt from the following:

  • Registering and reporting to the Authority;
  • Establishing a collection and management system and meeting a management requirement; and
  • Promotion and education requirements.

  The management requirement percentage increases each year in 2023, 2024, and 2025, therefore while you may be exempt in 2021 and 2022, you might not be exempt in subsequent years. Therefore, a producer must verify that they continue to meet the exemption each year.

  If a producer is exempt and therefore not required to register with the Authority, they must retain records related to the weight of ITT/AV supplied into Ontario each year and provide them to the Authority upon request.

  Producers are encouraged to confirm their exemption with the Compliance Team at 833-600-0530 or registry@rpra.ca.

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• Program: ITT/AV , Lighting

  Topic: Producer , Registration

  Toggle the submenu If I am already registered with the Authority under a different Regulation, do I have to register again to comply with the EEE Regulation?

  Yes. You are still required to register with the Authority Registry even if you already have an existing account.

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• Program: ITT/AV

  Topic: Producer , Registration , Reporting

  Toggle the submenu As a producer, am I required to provide an audit report with my ITT/AV supply data?

  As shown in the table below, verification of the ITT/AV supply data reported in 2020 and 2021 is not required. Verification of supply data for ITT/AV will be required starting in 2022 for products supplied in 2020. All subsequent years of supply data are required to be verified when the data is reported.

  

  For more information on the required verification and audit of data, view the Registry Procedure: EEE Verification and Audit.

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• Program: ITT/AV

  Topic: Producer , Registration

  Toggle the submenu Am I an ITT/AV producer?

  You are an information technology, telecommunications, audio-visual (ITT/AV) producer if you market ITT/AV into Ontario and:

  • Are the brand holder of the EEE and have residency in Canada;
  • If there is no resident brand holder, have residency in Ontario and import EEE from outside of Ontario;
  • If there is no resident importer, have residency in Ontario and market directly to consumers in Ontario (e.g., online sales); or
  • If there is no resident marketer, do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

  Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Electrical and Electronic Equipment Regulation for more detail or contact the Compliance and Registry Team for guidance at registry@rpra.ca or (647) 496-0530 or toll-free at (833) 600-0530.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , Processor , Producer , Registration

  Toggle the submenu Why do I need to provide a legal business name and a business operating name?

  For regulatory purposes, we need to know your legal name — the name you are incorporated under.  We also need to know your business operating name if it is different from your legal business name to add to our published list of registrants. The list of registrants will be available on our website to allow registrants to interact with one another and to provide information to the public.

  For example, if you are a registered collector and your legal name is 123456789 Ontario Ltd. and your business operating name is “Jack’s Garage,” a member of the public looking for a place to drop off used tires will need to know the name you are operating under to identify your location.

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