Frequently Asked Questions

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• Program: Blue Box

  Topic: Producer , Registration , Reporting

  Toggle the submenu Am I a producer of paper products or packaging-like products?

  See our FAQs to understand “What are paper products?” and “What are packaging-like products?”.

  For paper products and packaging-like products, a person is considered a producer:

  • if they are the brand holder of the paper product or packaging-like product and are resident in Canada
  • if no resident brand holder, they are resident in Ontario and import the paper product or packaging-like product from outside of Ontario
  • if no resident importer, they are the retailer that supplied the paper product or packaging-like product directly to consumers in Ontario
  • if the retailer who would be the producer is a marketplace seller, the marketplace facilitator is the obligated producer
  • if the producer is a business that is a franchise, the franchisor is the obligated producer, if that franchisor has franchisees that are resident in Ontario

   

  

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• Program: Blue Box

  Topic: Producer , Registration , Reporting

  Toggle the submenu Am I a producer of Blue Box product packaging?

  See our FAQ to understand “What is blue box product packaging?”.

  Product packaging added to a product can be added at any stage of the production, distribution and supply of the product. A person adds packaging to a product if they:

  • make the packaging available for another person to add the packaging to the product
  • cause another person to add the packaging to a product
  • combine the product and the packaging

  For the portion of the product packaging that a brand holder added to the product, a person is considered a producer:

  • if they are the brand holder of the product and are resident in Canada
  • if no resident brand holder, they are resident in Ontario and import the product from outside of Ontario
  • if no resident importer, they are the retailer that supplied the product directly to consumers in Ontario
  • if the retailer who would be the producer is a marketplace seller, the marketplace facilitator is the obligated producer
  • if the producer is a business that is a franchise, the franchisor is the obligated producer, if that franchisor has franchisees that are resident in Ontario

  For the portion of the product packaging that an importer of the product into Ontario added to the product, a person is considered a producer:

  • if they are resident in Ontario and import the product from outside of Ontario
  • if no resident importer, they are the retailer that supplied the product directly to consumers in Ontario
  • if the retailer who would be the producer is a marketplace seller, the marketplace facilitator is the obligated producer
  • if the producer is a business that is a franchise, the franchisor is the obligated producer, if that franchisor has franchisees that are resident in Ontario

  For any portion of the packaging that is not described above, the producer is the retailer who supplied the product to consumers in Ontario.

   

  

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting

  Topic: Producer , Registration , Reporting

  Toggle the submenu Why is a registration and/or reporting deadline communicated by the Authority different than what is written in the regulation?

  As the Regulator responsible for enforcing regulations under the Resource Recovery and Circular Economy Act, 2016, the Registrar uses their discretion for when it is necessary to give registrants more time to collect the information needed for registration and/or reporting.

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• Program: Blue Box

  Topic: Collection systems , General , PRO , Processor , Producer

  Toggle the submenu What is blue box product packaging?

  Under the Blue Box Regulation, blue box product packaging includes:

  • Primary packaging is for the containment, protection, handling, delivery and presentation of a product at the point of sale, including all packaging components, but does not include convenience packaging or transport packaging (e.g., film and cardboard used to package a 24-pack of water bottles and the label on the water bottle).
  • Transportation packaging which is provided in addition to primary packaging to facilitate the handling or transportation of one or more products such as a pallet, bale wrap or box, but does not include a shipping container designed for transporting things by road, ship, rail or air.
  • Convenience packaging includes service packaging and is used in addition to primary packaging to facilitate end users’ handling or transportation of one or more products. It also includes packaging that is supplied at the point of sale by food-service or other service providers to facilitate the delivery of goods and includes items such as bags and boxes that are supplied to end users at check out, whether or not there is a separate fee for these items.
  • Service accessories are products supplied with a food or beverage product and facilitate the consumption of that food or beverage product and are ordinarily disposed of after a single use, whether or not they could be reused (e.g., a straw, cutlery or plate).
  • Ancillary elements are integrated into packaging (directly hung or attached to packaging) and are intended to be consumed or disposed of with the primary packaging. Ancillary elements help the consumer use the product. Examples of ancillary packaging include a mascara brush forming part of a container closure, a toy on the top of candy acting as part of the closure, devices for measuring dosage that form part of a detergent container cap, or the pouring spout on a juice or milk carton.

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• Program: Blue Box

  Topic: Collection systems , General , PRO , Processor , Producer

  Toggle the submenu What are paper products?

  Under the Blue Box Regulation, paper products include printed and unprinted paper, such as a newspaper, magazine, greeting cards, calendars (promotional or purchased), notebooks and daily planners, promotional material, directory, catalogue or paper used for copying, writing or any other general use.

  Hard or soft cover books and hardcover periodicals are not considered paper products.

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• Program: Blue Box

  Topic: Collection systems , General , PRO , Processor , Producer

  Toggle the submenu What are packaging-like products?

  Under the Blue Box Regulation, a packaging-like product is:

  • ordinarily used for the containment, protection, handling, delivery, presentation or transportation of things
  • ordinarily disposed of after a single use
  • not used as packaging when it is supplied to the consumer

  Packaging-like products include aluminum foil, a metal tray, plastic film, plastic wrap, wrapping paper, a paper bag, beverage cup, plastic bag, cardboard box or envelope, but does not include a product made from flexible plastic that is ordinarily used for the containment, protection, or handling of food, such as cling wrap, sandwich bags, or freezer bags.

  If a producer is unsure whether or not their product is a packaging-like product, they can ask themselves the following questions to help determine whether the product is obligated to be reported under the Blue Box Regulation:

  1. Is the product actually packaging around a separate product?
     • If yes, the product is not a packaging-like product. Instead, the product is considered blue box packaging and must be reported as blue box material.  If no, continue to the next question.
  2. Is the product used for the containment, protection, handling, delivery, presentation or transportation of a thing(s)?
     • If no, the product is not a packaging-like product. If yes, continue to the next question.
  3. Is the product typically disposed of after a single use (regardless if some may wash and reuse it)?
     • If no, the product is not a packaging-like product. If yes, continue to the next question.
  4. Is the product made from flexible plastic that is for the containment, protection or handling of food?
     • If yes, the product is not a packaging-like product. If no, the product is a packaging-like product and must be reported as blue box material.

  If a producer is still unsure whether or not their product is a packaging-like product, they should contact the Compliance and Registry Team at 833-600-0530 or registry@rpra.ca.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Environmental Fees , Producer , Retailer

  Toggle the submenu Can I dispute an environmental fee that seems too high?

  If you are concerned about the fee you were charged, you should contact the business that charged you the fee to request a more detailed explanation of how the fee was determined.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Environmental Fees , Producer , Retailer

  Toggle the submenu Is the environmental fee on my receipt a tax?

  No. An environmental fee is not a government tax and cannot be represented as mandatory, a regulatory charge, or a RPRA fee. It is a fee charged at the discretion of a business to recover their costs related to recycling the product.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Environmental Fees , Producer , Retailer

  Toggle the submenu How much can be charged as an environmental fee?

  There is no set environmental fee for any product, the amount of the fee charged is decided by the business.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Environmental Fees , Producer , Retailer

  Toggle the submenu What are the rules around charging an environmental fee?

  Consumer protection laws in Ontario prohibits the misrepresentation of charges, which means that producers or retailers cannot misrepresent any visible fees as a regulatory charge, tax, RPRA fee or something similar. Consumers who have questions or concerns about a specific transaction or want to report a misrepresentation can contact the Ministry of Public and Business Service Delivery at 1-800-889-9768.

  As of March 2023, the promotion and education requirements related to environmental fees have been removed from the Tires, Batteries, Electrical and Electronic Equipment, and Hazardous and Special Products regulations. No changes were made to the Blue Box Regulation as it never contained promotion and education requirements related to these fees.

  RPRA’s compliance bulletin Charging Tire Fees to Consumers has since been revoked and RPRA has ceased its enforcement of promotion and education requirements for visible fees across all materials.

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