Frequently Asked Questions

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , Processor , Producer , Registration

  Toggle the submenu Why do I need to provide a legal business name and a business operating name?

  For regulatory purposes, we need to know your legal name — the name you are incorporated under.  We also need to know your business operating name if it is different from your legal business name to add to our published list of registrants. The list of registrants will be available on our website to allow registrants to interact with one another and to provide information to the public.

  For example, if you are a registered collector and your legal name is 123456789 Ontario Ltd. and your business operating name is “Jack’s Garage,” a member of the public looking for a place to drop off used tires will need to know the name you are operating under to identify your location.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration

  Toggle the submenu What information do I need to create a Registry account?

  To create a Registry account with the Authority, you will need to provide:

  • CRA Business Number (BN)
  • Legal Business Name
  • Business address and phone number
  • Address of where you work (if different from the main office)
  • Contact information for your billing contact (this may also be added later)

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Collector , First Nation communities , Hauler , Management activities , Municipalities , Processor , Retreader

  Toggle the submenu Does RPRA pay incentives for collecting, hauling, and processing materials?

  No. The Authority does not administer contracts or provide incentives. Under the Regulations, producers will either work with a producer responsibility organization (PRO) or work directly with collection sites, haulers, refurbisher’s and/or processors to meet their collection and management requirements. Any reimbursement for services provided towards meeting a producers’ collection and management requirements will be determined through commercial contracts.

  To discuss any payment, contact your service provider or a PRO. RPRA does not set the terms of the contractual arrangements between PROs and producers.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Management activities , PRO

  Toggle the submenu What is a PRO?

  A producer responsibility organization (PRO) is a business established to contract with producers to provide collection, management, and administrative services to help producers meet their regulatory obligations under the Regulation, including:

  • Arranging the establishment or operation of collection and management systems (hauling, recycling, reuse, or refurbishment services)
  • Establishing or operating a collection or management system
  • Preparing and submitting reports

  PROs operate in a competitive market and producers can choose the PRO (or PROs) they want to work with. The terms and conditions of each contract with a PRO may vary.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: About the Authority , Management activities , Producer

  Toggle the submenu What information will the Authority make available publicly about a producer’s performance and compliance?

  Under the Resource Recovery and Circular Economy Act, the Authority is required to provide an annual report to the Minister that includes information on aggregate producer performance, and a summary of compliance and enforcement activities. Under section 51 of the Act, the Registrar also is required to post every order issued on the Registry.

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Registration

  Toggle the submenu How do I register as a PRO?

  To register as a PRO, contact the Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free 1-833-600-0530.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Reporting , RPRA Program and Registry Fees

  Toggle the submenu What are the Authority’s program fees?

  Program fees are charges that producers obligated under the Resource Recovery and Circular Economy Act, 2016, are required to pay to RPRA annually to recover its operational costs, including costs related to building and operating the registry, providing services to registrants, and compliance and enforcement activities.

  All current and past fee schedules can be found here.

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Tires

  Topic: Collection systems , First Nation communities , Municipalities

  Toggle the submenu Can a collection site operator charge a fee to consumers for dropping off their materials?

  No. Section 68 subsection (3) of the Resource Recovery and Circular Economy Act states that “a person responsible for establishing and operating a collection system shall ensure that no charge is imposed at the time of the collection.”

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Collector , Hauler , Management activities , PRO , Processor , Producer , Retreader

  Toggle the submenu Can I work with multiple PROs?

  Yes. Producers and service providers can enter into contractual agreements with multiple PROs.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Reporting , Retreader

  Toggle the submenu Can a PRO report on behalf of service providers?

  No. A PRO cannot report on behalf of service providers.

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