Frequently Asked Questions

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• Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

  Toggle the submenu How do I pay my fees to RPRA by bank withdrawal (pre-authorized debit)?

  If you select bank withdrawal as your method of payment, this authorizes the Resource Productivity and Recovery Authority to make a one-time withdrawal for the Registry invoice payment from the account you provided.

  Bank Withdrawal – Important Terms:

  • You have authorized RPRA to make one-time debits from your account. RPRA will obtain your authorization before any additional one-time or sporadic withdrawal is debited from your account. You have agreed that this confirmation may be provided at least three (3) calendar days before the first payment is withdrawn from your account. You have waived any and all requirements for pre-notification of the account being debited.
  • Your payments are being made on behalf of a business.
  • Your agreement may be cancelled provided notice is received thirty (30) days before the next withdrawal. If any of the above details are incorrect, please contact us immediately at the contact information below. If the details are correct, you do not need to do anything further and your Pre-Authorized Debits (PAD) will be processed. You have certain recourse rights if any debit does not comply with these terms. For example, you have the right to receive a reimbursement for any PAD that is not authorized or is not consistent with this PAD Agreement. To obtain more information on your recourse rights, contact your financial institution or visit www.payments.ca.

  Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • It may take 1-2 weeks for the involved banks to process your payment.

  If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

  Toggle the submenu How do I pay my fees to RPRA by credit card? 

  If you select credit card as your method of payment, this method of payment is done through your Registry account.

  Follow these steps to complete your payment:

  1. When you are in the payment method section in the Registry, select credit card as your preferred method.
  2. Input your credit card details.
  3. Click submit and payment will process automatically.

  Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • Once your transaction has been approved, your payment will be reflected in your Registry account immediately.

  If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Hazardous Waste

  Topic: General , Registry , RPRA Program and Registry Fees

  Toggle the submenu Will I pay my fees using a prepaid account like in HWIN?

  No. Fees will be invoiced monthly and will include applicable fees for manifests completed during the previous month. Fees for onsite disposal will be invoiced at the time the disposal activity report is completed. 

  See FAQ: What payment methods are available in the Registry?

  See FAQ: Who pays RPRA’s HWP Registry fees?  

  See FAQ: What information is included on an invoice for HWP Registry fees? 

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• Program: Hazardous Waste

  Topic: AGD , Generator , Registry

  Toggle the submenu What is the difference between partial and full delegation?

  Full delegation: when generators hire service providers to do all the facility and waste stream management, reporting and fee payment in the registry on their behalf, and they never have to set up accounts or use the registry.  

  Partial delegation: when generators want to set up their own account in the registry and pay their own fees, they can still delegate facility and waste stream management and other reporting activities to a service provider.  

  Please note delegation is not needed for a service provider to create manifests for your facility. Delegation is needed only for a service provider to help manage a generator’s facility and waste stream information (e.g., register or edit waste streams) or sign off on manifests on the generator’s behalf. 

  Comparison of delegation options

  Function	Full delegation	Partial delegation	No delegation
  Create my own generator registry account and register my own facilities		⚫	⚫
  Register my own wastes		⚫	⚫
  Create my own manifests		⚫	⚫
  Sign my own manifests (including corrections)		⚫	⚫
  Have an AGD register my facilities	⚫
  Have an AGD register my wastes	⚫	⚫
  Have 2 or more AGDs register and manage waste at the same facility		⚫
  Have an AGD or other service provider create my manifests	⚫	⚫	⚫
  Have an AGD sign manifests on my behalf (including corrections)	⚫	⚫

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• Program: Hazardous Waste

  Topic: General , Registry

  Toggle the submenu Has HWIN users’ data been migrated to the HWP Registry?

  Yes, in October 2022, RPRA has migrated the facility and waste stream data identified below to the new registry to minimize the volume of data users would otherwise have to enter from scratch.

  Data that has been migrated into the Registry from HWIN includes:

  1. Active generators accounts:

  • Generator ID
  • Company details
  • Site location
  • Company official / alternate HWIN Administrator details
  • Site Details
  • Waste Identification (for active wastes):
    • Waste Class
    • Waste Stream
    • Land Disposal Restrictions (LDR) Notification Form
  • Fee exemptions

  1. Carrier and Receiver Environmental Compliance Approval (ECA) information:

  • ECA number
  • Company Name
  • Site location
  • Company admin / official information
  • Waste codes

  *The following data has not been migrated:

  • Generator accounts where the generator number or ID begins with ONR or ONF
  • Inactive waste streams and facilities
  • Manifests
  • On-site processing, storage and disposal information
  • LDR questionnaires (only LDR notification forms will be migrated)
  • Financial information (including account balances, payment information)
  • Document attachments (such as copies of Environmental Compliance Approvals)

  Note: while some recently expired generator accounts might have been migrated to the registry, users should have ensured that their data in the HWIN system is accurate and up to date ahead of the migration in October to ensure their data is accessible in the registry. This may have included reactivating inactive waste streams and facilities in HWIN in order for them to be migrated to the registry.

   

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