Frequently Asked Questions

FAQ filtered results:

Program: Hazardous Waste

Topic: General , Registry

Each registry account has one account administrator, who is responsible for enrolling the company in programs (e.g., HWP, batteries, etc.) and adding/removing additional account users.  

There is one primary user for each program enrolment. In HWP, the primary user can add/remove users to the HWP program, add program roles (such as generator, carrier or receiver) and is the point of contact to receive email notifications (such as when a new invoice is available).  

Secondary users in the HWP can create and edit generator facilities and waste information (generator/AGD roles only); add ECA information and edit contact information (carrier/receiver roles only); create, edit and sign manifests.  

Driver users are specific to the carrier role in the HWP program. Drivers can create, edit and sign manifests but cannot add ECA information.

Manifest-only users, like the driver user role, have a reduced level of access limited to viewing, creating, editing and signing manifests. They cannot view, edit, or manage facilities, or view information related to fees.

Account admins can manage password resets for all active users in the account. Primary users are also able to manage password resets, but only for active users within the programs they are the primary user for. If secondary users, drivers or manifest-only users require a password reset, they can reach out to the account admin or primary user to do so.

User Management

Functionalities	Admin	Primary	Secondary	Driver*	Manifest-only
Add/remove users across programs	⚫
Reset passwords for all users across programs	⚫
Add / remove users to same program	⚫	⚫
Reset passwords for active users within the same program	⚫	⚫
Receive invoice notifications	⚫	⚫
Create / manage facilities	⚫	⚫	⚫
Create / manage wastes	⚫	⚫	⚫
View / create / edit and sign manifests	⚫	⚫	⚫	⚫	⚫

*Available only to accounts where the carrier role is selected. Drivers will only be able to view and action manifests where the company is listed as the carrier

Program: Hazardous Waste

Topic: AGD , Generator , Registry , RPRA Program and Registry Fees

Fees will be charged to generators only, aligning with the current Hazardous Waste Program fee structure.

If full delegation is selected, the authorized delegate that registers the generator’s facility will pay the fees.

If a generator has partially delegated to a service provider, the AGD can manage and report activities at the generators’ facilities, but the generator will be responsible for paying the fees.

See FAQ: Will I pay my fees using a prepaid account like HWIN?

See FAQ: Is there a fee to set up an account in the HWP Registry?
Program: Hazardous Waste

Topic: AGD , Generator , Registry

No. If a facility is closed and/or will not be generating hazardous or liquid industrial waste in 2023 and beyond, you do not need to register the facilities in the HWP Registry.

Also, data from inactive facilities in HWIN will not be migrated to the HWP Registry.

See FAQ: Will HWIN users’ data be migrated to the HWP Registry?
Program: Hazardous Waste

Topic: Registry , Reporting

Starting January 1, obligated parties are required to report on waste management activities, including manifesting, through the online HWP Registry instead of reporting through the Ministry of the Environment, Conservation and Park’s Hazardous Waste Information Network (HWIN) and instead of using paper manifests.

The regulated community no longer has access to HWIN to manage their accounts and pay fees associated with activities from 2022 or earlier.

If necessary, the ministry will contact generators to address balances remaining in HWIN pre-paid accounts from 2022.
Program: Hazardous Waste

Topic: General , Registry , RPRA Program and Registry Fees
RPRA consulted industry stakeholders on the 2025 HWP Registry Fees from September 27 to November 12, 2024 and, based on the feedback received, the HWP Registry Fees have been set on the following basis:

fees will be charged to generators only, aligning with the current Hazardous Waste Program fee structure

the manifest fee will be set at $6, the same rate as today, and will be charged per manifest

the tonnage fee has been set at $27.50, instead of the current $30 fee, and will only apply to shipped hazardous waste and hazardous waste that is disposed on site which remains the same as today’s framework

there will be no annual registration fee

all existing fee exemptions will be maintained, as per Ontario Regulation 323/22: Subject Waste Program

View the 2025 HWP Registry Fees Schedule
Program: Hazardous Waste

Topic: General , Registry , RPRA Program and Registry Fees
Fees are tied to the activities that generators report on or that are reported on their behalf by authorized generator delegates (AGDs) (e.g., manifests and on-site storage, processing and disposal). Fees will be invoiced on the first day of each month and will include all manifests completed in the previous month.

RPRA consulted industry stakeholders on the 2025 HWP Registry Fees from September 27 to November 12, 2024 and, based on the feedback received, the HWP Registry Fees have been set on the following basis:

fees is charged to generators only, aligning with the current Hazardous Waste Program fee structure

the manifest fee has been set at $6, the same rate as today, and will be charged per manifest

the tonnage fee has been set at $27.50, instead of the past $30 fee, and will only apply to shipped hazardous waste and hazardous waste that is disposed on site which remains the same as today’s framework

there is no annual registration fee

all existing fee exemptions are maintained, as per Ontario Regulation 323/22: Subject Waste Program

View the 2025 HWP Registry Fees Schedule

See FAQ: Will I pay my fees using a prepaid account like HWIN?
Program: Hazardous Waste

Topic: AGD , Generator , Registry

In the HWP Registry, one company account will be set up to manage all of that company’s facilities. The company account will have one account administrator and as many additional users as you choose. Each user will have their own username and password.

Once you create an account for your company, any user associated with the account can setup and manage all facilities under that one account. More information on account types and how to setup an account, will be made available by RPRA closer to November.

Note: As a generator, if you fully delegate to a service provider (also referred to as an authorized generator delegate or AGD), you will not have to use the HWP Registry. The AGD will set up the facilities that you have fully delegated to them under their AGD account.

If you partially delegate to a service provider, you will need to set up your registry account yourself, including initial set up of your facilities and associated waste stream information migrated from HWIN. Once you have set up a facility and identified a service provider as a partial AGD through the registry system, the service provider can register and edit your waste stream information on your behalf.
Program: Hazardous Waste

Topic: Carrier , General , Receiver , Registry

Yes. Carriers and receivers are required to create an account in the HWP Registry and link their active Environmental Compliance Approval numbers to their Registry accounts. Starting January 1, 2023, businesses and institutions regulated by the Hazardous Waste Program are required to report information through the Registry instead of through HWIN. Only carriers and receivers who have Registry accounts will be able to be listed on manifests.

Carriers can find training resources for account set up here

Receivers can find training resources for account set up here
Program: Hazardous Waste

Topic: General , Registry
More information about the program and the associated regulations is available through the following resources:

The ministry’s Hazardous Waste Management webpage: https://www.ontario.ca/page/hazardous-waste-management-business-and-industry

The revised Registration Guidance Manual for Generators of Liquid Industrial and Hazardous Waste.

Regulation 347: General – Waste Management under the Environmental Protection Act: https://www.ontario.ca/laws/regulation/900347

Ontario Regulation 323/22: Subject Waste Program under the Resource Recovery and Circular Economy Act: https://www.ontario.ca/laws/regulation/r22323
Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees
When paying fees to RPRA, you can select from one of the following payment methods:

Bank withdrawal (pre-authorized debit)

Credit card

Electronic data interchange (EDI; also commonly known as ACH or EFT)

Electronic bill payment

Cheque

For instructions on how to submit payment by the method you chose, read one of the following FAQs:

How do I pay my fees to RPRA by credit card?

How do I pay my fees to RPRA by bank withdrawal (pre-authorized debit)?

How do I pay my fees to RPRA by electronic bill?

How do I pay my fees to RPRA by cheque?

How do I pay my fees to RPRA by electronic data interchange (EDI)?

To note, Registry invoices are considered due on receipt. Invoices are in CAD funds and payments must be sent in CAD.