Frequently Asked Questions

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• Program: Hazardous Waste

  Topic: General , Registry

  Toggle the submenu Where and when can I download the HWP Registry mobile app?

  The mobile app, RPRA HazTrack, is available for download through the Apple APP Store and Google Play Store since November 15, 2022, the same day that the HWP Registry launched for account creation. Users have to first create an account in the HWP Registry before they can login to the app. Other app functionalities, such as manifesting, will not be available until January 1, 2023.

  As from January 1, the app will allow generators, carriers and receivers to:

  • View and sign manifest
  • Create new manifests (“parts A and B”)
  • Complete manifests (“part C”)
    • Including accepting or refusing wastes
    • Make corrections to the manifest

  Users of the web-based application for the HWP Registry will use the same username and password to sign into the mobile application.

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• Program: Hazardous Waste

  Topic: General , Registry , RPRA Program and Registry Fees

  Toggle the submenu Will HWP fees be increasing from what we currently pay?

  RPRA consulted industry stakeholders on the 2023 HWP Registry Fees from October 6 to November 21, 2022 and, based on the feedback received, the HWP Registry Fees have been set on the following basis:

  • fees will be charged to generators only, aligning with the current Hazardous Waste Program fee structure
  • the manifest fee will be set at $5, the same rate as today, and will be charged per manifest
  • the tonnage fee has been set at $27.50, instead of the current $30 fee, and will only apply to shipped hazardous waste and hazardous waste that is disposed on site which remains the same as today’s framework
  • there will be no annual registration fee
  • all existing fee exemptions will be maintained, as per Ontario Regulation 323/22: Subject Waste Program

  View the 2023 HWP Registry Fees Schedule

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• Program: Hazardous Waste

  Topic: General , Registry , RPRA Program and Registry Fees

  Toggle the submenu Is there a fee to set up an account in the HWP Registry?

  No, there is no fee to create an account in the HWP Registry. Fees will be tied to the activities that generators report on or that are reported on their behalf (e.g., manifests and on-site storage, processing and disposal).

  View the 2023 HWP Registry Fees Schedule

  See FAQ: When will I have to pay fees?

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• Program: Hazardous Waste

  Topic: General , Registry , RPRA Program and Registry Fees

  Toggle the submenu Will I pay my fees using a prepaid account like in HWIN?

  No. Fees will be invoiced monthly and will include applicable fees for manifests completed during the previous month. Fees for onsite disposal will be invoiced at the time the disposal activity report is completed. 

  See FAQ: What payment methods are available in the Registry?

  See FAQ: Who pays RPRA’s HWP Registry fees?  

  See FAQ: What information is included on an invoice for HWP Registry fees? 

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• Program: Hazardous Waste

  Topic: General , Registry , RPRA Program and Registry Fees

  Toggle the submenu When will I have to pay HWP Registry fees?

  Fees are tied to the activities that generators report on or that are reported on their behalf by authorized generator delegates (AGDs) (e.g., manifests and on-site storage, processing and disposal). Fees will be invoiced on the first day of each month and will include all manifests completed in the previous month.

  RPRA consulted industry stakeholders on the 2023 HWP Registry Fees from October 6 to November 21, 2022 and, based on the feedback received, the HWP Registry Fees have been set on the following basis:

  • fees is charged to generators only, aligning with the current Hazardous Waste Program fee structure
  • the manifest fee has been set at $5, the same rate as today, and will be charged per manifest
  • the tonnage fee has been set at $27.50, instead of the past $30 fee, and will only apply to shipped hazardous waste and hazardous waste that is disposed on site which remains the same as today’s framework
  • there is no annual registration fee
  • all existing fee exemptions are maintained, as per Ontario Regulation 323/22: Subject Waste Program

  View the 2023 HWP Registry Fees Schedule

  See FAQ: Will I pay my fees using a prepaid account like HWIN?

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• Program: Hazardous Waste

  Topic: General , Registry , RPRA Program and Registry Fees

  Toggle the submenu Do I need to pay fees to use the HWP Registry

  Yes. Registry fees cover RPRA’s costs to build, deploy and maintain the Registry, and to provide ongoing support to Registry users. As an administrative authority of the Government of Ontario, RPRA does not receive any government funding and recovers its costs through fees charged to regulated parties. The Registry fees are unrelated to the fees your service provider may charge for managing your waste and for reporting on your behalf.

  See FAQ: When will I have to pay HWP Registry Fees ?

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• Program: Hazardous Waste

  Topic: General , Registry

  Toggle the submenu Is it possible to save and download the waste manifest from the new HWP Registry? 

  Yes, users will be able to access, download and print a PDF version of their manifest from the HWP Registry.

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• Program: Hazardous Waste

  Topic: Carrier , General , Receiver , Registry

  Toggle the submenu Do carriers and receivers have to create an account in the HWP Registry? 

  Yes. Carriers and receivers are required to create an account in the HWP Registry and link their active Environmental Compliance Approval numbers to their Registry accounts. Starting January 1, 2023, businesses and institutions regulated by the Hazardous Waste Program are required to report information through the Registry instead of through HWIN. Only carriers and receivers who have Registry accounts will be able to be listed on manifests.

  Carriers can find training resources for account set up here

  Receivers can find training resources for account set up here

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• Program: Hazardous Waste

  Topic: General , Registry

  Toggle the submenu If I already have an HWIN account, do I still have to set up an account in the HWP Registry?

  Yes, all users who have an active waste stream associated with an active facility and have not delegated account creation to an Authorized Generator Delegate are required to create an account in the HWP Registry. Account creation consists of entering your company name and contact information and creating usernames and passwords. Once you create an account in the new registry, you will be able to migrate all of your existing generator numbers from HWIN (and associated facility and waste information) to your one company account.

  If you are a generator who is fully delegating to an Authorized Generator Delegate (AGD), you will not have to create a Registry account. In that case, the AGD will manage your facility and waste information under their own Registry account.

  If you are a generator who doesn’t have an active waste stream associated with an active facility, there is no need to create a registry account or delegate an AGD to do so on your behalf.

  See FAQ: Will HWIN users’ data be migrated to the HWP Registry?

  See FAQ: What is delegation?

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• Program: Hazardous Waste

  Topic: General , Registry

  Toggle the submenu Will my prepaid account balance in HWIN be transferred over to the HWP Registry?

  HWIN pre-paid balances have not been transferred to the HWP Registry. The regulated community no longer has access to HWIN to manage their accounts and pay fees associated with activities from 2022 or earlier.

  If necessary, the ministry will contact generators to address balances remaining in HWIN pre-paid accounts from 2022. The Ministry can be contacted at HazardousWasteProgram@ontario.ca

  Read RPRA HWP Registry Fees Schedule

  See FAQ: Will I pay my fees using a prepaid account like in HWIN?

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