Frequently Asked Questions
FAQ filtered results:
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Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Collection systems , Where to Recycle map
If the map is not showing any recycling locations near you, you can:
- Try expanding your search by increasing the distance you’re willing to travel or modifying other filters.
- If there still isn’t a recycling location near you, contact the waste management department at your municipality for proper disposal instructions.
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Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Collection systems , Where to Recycle map
The recycling locations that appear on the map are reported to RPRA by businesses that run the recycling systems in Ontario.
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Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Collection systems , Where to Recycle map
The recycling locations that appear on the map are reported to RPRA by PROs (or producers managing their own collection networks) as the administrators of the collection systems. The public collection activities that PROs report in their registry account are uploaded to the map in near real-time.
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Program: TiresTopic: Management activities , Producer
Yes, the entire weight of reused tires can be counted towards a producer’s management target.
See our FAQ: What does ‘reuse’ mean under the Tires Regulation?
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees
As of November 30, 2023, when your invoice total is $500 or less, the default method for paying that invoice is automatically set to credit card. This feature aims to simplify transactions for smaller amounts and ensure a smoother payment process.
As seen in the image below, if your invoice is $500 or less, the payment method will automatically be set to credit card and locked so you cannot select another method. Once you click next, you will input your credit card details then click submit and your payment will process automatically.
If your company is unable to pay an invoice by credit card, please contact RPRA’s Compliance Team at registry@rpra.ca or (833) 600-0530.
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: General , Registry
If you need to change an email address in your registry account, please contact the Compliance Team at registry@rpra.ca. Registry users cannot update email addresses themselves; this can only be completed by RPRA.
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: General , Registry
Account admins can manage password resets for all active users in the account. Primary users are also able to manage password resets, but only for active users within the programs they are the primary user for. If secondary users require a password reset, they can reach out to the account admin or primary user to do so.
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: General , Registry
The account admin or primary user navigates to the program homepage of which the user requiring a password reset is enrolled in. The account admin or primary user then clicks their username at the top right of the page to show the drop-down list and selects Manage Users.
In the Active Users table, the account admin or primary user clicks Reset Password on the row for the user they want to reset the password for and clicks Confirm.
The user’s password has now been reset. They will receive an email with a password reset link.
Note: the password reset link will expire within 24 hours. If the link expires before the user creates a new password, the account admin or primary must click “Reset Password” again to restart the process.
See the FAQ: Who can reset passwords in the registry?
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Program: Batteries , Blue Box , ITT/AV , Lighting , TiresTopic: General , Management activities , Producer
Producers are not required to collect and manage their own branded products and materials. Instead, a producer is expected to collect and manage a portion of similar materials in Ontario. The portion of material that a producer collects and manages is known as their minimum management requirement. A minimum management requirement, which is set based on calculations outlined in the applicable Regulation, is the weight of the products or packaging that the producer must ensure is collected and managed. The calculated amount is proportionate to the weight of materials that producer supplied into the province.
For example, a producer who supplied laptops into Ontario does not need to collect and manage their own branded laptops. Instead, they must ensure that they collect and manage an equivalent weight of information technology, telecommunications, and audio-visual equipment (ITT/AV) materials.
Similarly, a producer who supplied cardboard boxes into Ontario does not need to collect and manage those exact cardboard boxes. Rather, they need to ensure that an equivalent weight of paper is collected and managed.
Almost all producers will work with producer responsibility organizations (PROs) for the purposes of meeting their obligations to collect and manage materials. PROs establish collection and management systems across Ontario for different material types. A producer can meet their obligations to collect and manage materials by entering into a contract with a PRO to provide these services on their behalf.
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Program: TiresTopic: Regulation
Reuse under the Tires Regulation means either of the following:
- Tires that are sold and reused for their original purpose with or without modification. Modification includes repair but does not include retreading. For example, a repaired tire must be sold as a complete tire. A repair to a tire that remains on a vehicle, such as fixing a flat tire, does not count as reuse.
- Tires that are reused without modification for a new purpose. For example, a tire being reused as a bumper, or other similar apparatus for absorbing shock. Tires that are reused without modification for a new purpose does not include tires that are deposited on land.
The entire weight of the reused tire can be counted towards a producer’s management target.