Frequently Asked Questions

FAQ filtered results:

• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: General , PRO , Registration

  Toggle the submenu Does RPRA vet PROs that register to ensure that they are viable options for producers to meet their requirements under the regulation?

  RPRA does not vet PROs before listing them on the website. Any business that registers as a PRO will be listed. Producers should do their own due diligence when determining which PRO to work with.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting

  Topic: Producer , Registration , Reporting

  Toggle the submenu Why is a registration and/or reporting deadline communicated by the Authority different than what is written in the regulation?

  As the Regulator responsible for enforcing regulations under the Resource Recovery and Circular Economy Act, 2016, the Registrar uses their discretion for when it is necessary to give registrants more time to collect the information needed for registration and/or reporting.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , Processor , Producer , Registration

  Toggle the submenu Why do I need to provide a legal business name and a business operating name?

  For regulatory purposes, we need to know your legal name — the name you are incorporated under.  We also need to know your business operating name if it is different from your legal business name to add to our published list of registrants. The list of registrants will be available on our website to allow registrants to interact with one another and to provide information to the public.

  For example, if you are a registered collector and your legal name is 123456789 Ontario Ltd. and your business operating name is “Jack’s Garage,” a member of the public looking for a place to drop off used tires will need to know the name you are operating under to identify your location.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration

  Toggle the submenu What information do I need to create a Registry account?

  To create a Registry account with the Authority, you will need to provide:

  • CRA Business Number (BN)
  • Legal Business Name
  • Business address and phone number
  • Address of where you work (if different from the main office)
  • Contact information for your billing contact (this may also be added later)

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Registration

  Toggle the submenu How do I register as a PRO?

  To register as a PRO, contact the Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free 1-833-600-0530.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Reporting , RPRA Program and Registry Fees

  Toggle the submenu What are the Authority’s program fees?

  Program fees are charges that producers obligated under the Resource Recovery and Circular Economy Act, 2016, are required to pay to RPRA annually to recover its operational costs, including costs related to building and operating the registry, providing services to registrants, and compliance and enforcement activities.

  All current and past fee schedules can be found here.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Producer , Registration , Reporting , Retreader

  Toggle the submenu What browser should I use when using the Registry?

  We recommend using Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari when accessing the Registry. If you are experiencing an issue with the Registry, try clearing your cache or updating the browser to the latest version.

  If you are using a different browser, the Registry will not function.

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• Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

  Toggle the submenu What payment methods are available in the Registry?

  When paying fees to RPRA,  you can select from one of the following payment methods:

  • Bank withdrawal (pre-authorized debit)
  • Credit card
  • Electronic data interchange (EDI; also commonly known as ACH or EFT)
  • Electronic bill payment
  • Cheque

  For instructions on how to submit payment by the method you chose, read one of the following FAQs:

  • How do I pay my fees to RPRA by credit card?
  • How do I pay my fees to RPRA by bank withdrawal (pre-authorized debit)?
  • How do I pay my fees to RPRA by electronic bill?
  • How do I pay my fees to RPRA by cheque?
  • How do I pay my fees to RPRA by electronic data interchange (EDI)?

  To note, Registry invoices are considered due on receipt. Invoices are in CAD funds and payments must be sent in CAD.

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