Frequently Asked Questions

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Producer , Reporting

  Toggle the submenu Can a PRO report on behalf of a producer?

  A producer can grant access to anyone they would like to authorize in their reporting (i.e. Registry) portal. Producer reporting must be done in the producer account and batch data transfers are not accepted.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: General , PRO , Registration

  Toggle the submenu Does RPRA vet PROs that register to ensure that they are viable options for producers to meet their requirements under the regulation?

  RPRA does not vet PROs before listing them on the website. Any business that registers as a PRO will be listed. Producers should do their own due diligence when determining which PRO to work with.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Management activities , PRO

  Toggle the submenu What is a PRO?

  A producer responsibility organization (PRO) is a business established to contract with producers to provide collection, management, and administrative services to help producers meet their regulatory obligations under the Regulation, including:

  • Arranging the establishment or operation of collection and management systems (hauling, recycling, reuse, or refurbishment services)
  • Establishing or operating a collection or management system
  • Preparing and submitting reports

  PROs operate in a competitive market and producers can choose the PRO (or PROs) they want to work with. The terms and conditions of each contract with a PRO may vary.

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• Program: Tires

  Topic: Collection systems , PRO

  Toggle the submenu Is a PRO required to make my collection site part of their collection system?

  A producer responsibility organization (PRO) is not necessarily required to include each and every collection site in Ontario in their collection system. However, producers and PROs acting on their behalf are required to establish and operate a collection system that meets the requirements of the Tires Regulation.

  If a collection site operator is unable to be included in a collection system, the operator should contact RPRA’s Compliance Team at registry@rpra.ca, 647-496-0530 or toll free at 1-833-600-0530 for assistance.

  Read Compliance Bulletin – Tire Collection Systems for more information. The contact information for all registered PROs is available on the producer responsibility organization webpage.

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• Program: Batteries , ITT/AV , Tires

  Topic: Collection systems , Management activities , PRO , Producer

  Toggle the submenu If a producer meets its collection and management requirements early, can it stop collecting and processing materials?

  No. Producers and PROs working on their behalf must operate the collection systems they have established as required by the Regulation even after their requirements are met. If a consumer is refused permission to drop off materials at a registered collection site, they can contact the Compliance and Registry Team at registry@rpra.ca, 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Tires

  Topic: Collection systems , Management activities , PRO , Producer

  Toggle the submenu I’m a producer. How do I set up my tire collection and tire management network?

  The Tires Regulation requires producers to submit to the Registry the identity of each tire collector and tire collection site that is a part of that producer’s tire collection system. It is up to each producer, or a producer responsibility organization (PRO) on the producer’s behalf, to identify the tire collection sites that will be used in their tire collection systems.

  Tire collectors are required to register and identify their collection sites (i.e., the address for every individual site where tires are collected). The collection site data will be used to populate a list of collection sites that will be available to producers and PROs. Producers, or their PROs, will be required to identify their tire collection systems.

  Please read Compliance Bulletin -Tire Collection Systems for compliance guidance to producers who are required to establish and operate tire collection systems under the Tires Regulation.

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• Program: Tires

  Topic: Collection systems , Collector , PRO

  Toggle the submenu I’m a collector. Who will pick up my tires?

  Collectors will have to independently enter into commercial agreements with producers, producer responsibility organizations (PROs) or other service providers such as haulers or processors to secure tire collection services. Collectors could also continue to operate within their existing agreements with service providers such as haulers or processors. As long as a collector’s site is part of a producer’s tire collection system, the producer, or their PRO, is obligated to ensure tires are picked up from that site.

  Since producers now have legal obligations under the Tires Regulation, producers, or their PROs, will need your tires to meet their management requirements , but you must be registered with RPRA for your tires to count towards producers’ collection and management requirements (unless you are exempt from the registration requirement, for example, municipal sites, Crown sites and fleet operator sites).

  A list of registered PROs and producers is available on RPRA’s website on the Find a Registrant page.

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• Program: Tires

  Topic: Collection systems , Collector , First Nation communities , PRO

  Toggle the submenu How does tire collection happen in unorganized territories?

  The Tires Regulation states that at least one collection site or event per year is required in a territorial district with a population of 1,000 or more. Read Compliance Bulletin – Tire Collection Systems for more information.

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Registration

  Toggle the submenu How do I register as a PRO?

  To register as a PRO, contact the Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free 1-833-600-0530.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Collector , Hauler , Management activities , PRO , Processor , Producer , Retreader

  Toggle the submenu Can I work with multiple PROs?

  Yes. Producers and service providers can enter into contractual agreements with multiple PROs.

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