Frequently Asked Questions

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• Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

  Toggle the submenu How do I pay my fees to RPRA by electronic data interchange (EDI)?

  If you select electronic data interchange (EDI) as your method of payment, this is an electronic payment through your bank, also commonly known as EFT or ACH.

  Follow these steps to complete your payment:

  1. Submit your payment using RPRA’s banking information provided on your invoice.
  2. Be sure to reference your Invoice Number when you submit this payment to your bank so that we will be able to identify your payment.

  Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • It may take 1-2 weeks for your payment to be reflected in your Registry account once you have completed it.

  If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

  Toggle the submenu How do I pay my fees to RPRA by cheque?

  If you select cheque as your method of payment, follow these steps to complete your payment:

  1. Make your cheque payable to “Resource Productivity and Recovery Authority”
  2. Enter your Invoice Number on the memo line of the cheque
  3. Please send your cheque to*:

  • • Resource Productivity Recovery Authority
    • PO Box 46114, STN A
    • Toronto, ON
    • M5W 4K9

  *As of January 20, 2023, the address for mailing cheques to RPRA has been revised. Please update your records and send cheques to the above address going forward.

  Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • It may take 2-4 weeks for your payment to be reflected in your Registry account once you have mailed your cheque due to mail and cheque processing times.

  If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

  Toggle the submenu How do I pay my fees to RPRA by electronic bill?

  If you select electronic bill payment as your method of payment, this method of payment is done through your online banking account, using the bill payment functionality. It is available at major Canadian banks (e.g., TD, RBC, BMO, Scotiabank, etc.).

  Follow these steps to complete your payment:

  1. Log in to your bank account.
  2. Go to the bill payment section and choose to add a payee.
  3. Search for and select “RPRA” as the payee.
  4. Once “RPRA” is selected, enter your registration number as the account number to make your payment. Your registration number can be found on your invoice.

  Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • It may take 1-2 weeks for your payment to be reflected in your Registry account once you have completed it.

  If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

  Toggle the submenu How do I pay my fees to RPRA by bank withdrawal (pre-authorized debit)?

  If you select bank withdrawal as your method of payment, this authorizes the Resource Productivity and Recovery Authority to make a one-time withdrawal for the Registry invoice payment from the account you provided.

  Bank Withdrawal – Important Terms:

  • You have authorized RPRA to make one-time debits from your account. RPRA will obtain your authorization before any additional one-time or sporadic withdrawal is debited from your account. You have agreed that this confirmation may be provided at least three (3) calendar days before the first payment is withdrawn from your account. You have waived any and all requirements for pre-notification of the account being debited.
  • Your payments are being made on behalf of a business.
  • Your agreement may be cancelled provided notice is received thirty (30) days before the next withdrawal. If any of the above details are incorrect, please contact us immediately at the contact information below. If the details are correct, you do not need to do anything further and your Pre-Authorized Debits (PAD) will be processed. You have certain recourse rights if any debit does not comply with these terms. For example, you have the right to receive a reimbursement for any PAD that is not authorized or is not consistent with this PAD Agreement. To obtain more information on your recourse rights, contact your financial institution or visit www.payments.ca.

  Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • It may take 1-2 weeks for the involved banks to process your payment.

  If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

  Toggle the submenu How do I pay my fees to RPRA by credit card? 

  If you select credit card as your method of payment, this method of payment is done through your Registry account.

  Follow these steps to complete your payment:

  1. When you are in the payment method section in the Registry, select credit card as your preferred method.
  2. Input your credit card details.
  3. Click submit and payment will process automatically.

  Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • Once your transaction has been approved, your payment will be reflected in your Registry account immediately.

  If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Producer , Registry

  Toggle the submenu When managing PROs in RPRA’s Registry, it asked for a “Service End Date”. However, the contract I have with my PRO does not provide an end date. What date should I use?

  In the Manage PRO section in the Registry, the “Service End Date” is not a mandatory field. You can leave this field blank if there is no end date in your contract. If you decide to change PROs in the future, you can update this field to the date your agreement ended with that PRO.

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• Program: Blue Box

  Topic: Producer , Reporting

  Toggle the submenu What is a beverage container?

  For the purposes of the Blue Box Regulation, a beverage container is a container that:

  1. Contains a ready-to-drink beverage product,
     • “Ready-to-drink” means a beverage packaged by the manufacturer for immediate consumption that does not require any preparation. A ready-to-drink beverage is intended to be consumed as purchased and does not require a dispensing device to be consumed.
     • “Beverage” means a consumable liquid for enjoyment or hydration. It does not include an “alcoholic beverage”, or “non-alcoholic beer, wine or spirits” as defined in O. Reg. 391/21.
  2. Is made from metal, glass, paper or rigid plastic, or any combination of these materials, and
     • If a beverage container is made only of flexible plastic, it would be obligated as a Blue Box material but would be reported under the material category “Flexible Plastic” rather than the “Beverage Container” material category. The Blue Box Regulation defines flexible plastic as unmoulded plastic. For more information on reporting of packaging and beverage containers that consist of multiple materials, please see the “Component Threshold Rule” in the Blue Box Verification and Audit Procedure Registry Procedure.
  3. Is sealed by its manufacturer.
     • A cup provided to a consumer in a restaurant filled with fountain pop is not sealed by the manufacturer and is therefore not considered a beverage container. However, the cup (including the lid and straw) would still be obligated as a Blue Box material in the paper and/or plastic material categories.

  For greater clarity, the Registrar does not consider the packaging from the following product types to be a beverage container:

  • Infant formula
  • Meal replacements, nutritional supplements or dietary supplements
  • Regulated health products
  • Concentrated beverages intended to be mixed or diluted before consumption, such as frozen juices, cocktail mixers, extracts and flavour enhancers
  • Liquids that are not intended to be consumed as purchased such as soup, syrups, cream and other beverage additives, whipping cream, buttermilk, broth
  • Beverage containers made of flexible plastics such as milk bags (these are still to be reported as flexible plastics)

  Milk products and substitutes (e.g., soy beverage, almond beverage, a rigid plastic container of milk, drinkable yogurt) are beverage containers provided they are packaged in a container as defined above.

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• Program: Blue Box

  Topic: Producer

  Toggle the submenu What documentation will RPRA accept to verify a producer’s allowable deduction for Blue Box materials that are deposited into a receptacle at a location that is a) not an eligible source, and b) where the product related to the Blue Box material was supplied and used or consumed?

  RPRA will accept a report that substantiates the total Blue Box material weight deductions based on the customer’s recorded response to “Will you eat in or take out?” for all locations. Reports must be retained either in electronic or paper format for five years and be provided upon request for verification by RPRA.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV

  Topic: PRO , Producer , Registry , Reporting

  Toggle the submenu What is a brand supply list?

  A brand supply list is a list of brands of obligated products that a producer supplies to consumers in Ontario. A producer must provide a brand supply list that makes up their supply data annually to RPRA. Each program has different requirements regarding how a producer must submit a brand supply list. For more information, consult the applicable programs’ walkthrough guide or contact RPRA’s Compliance and Registry Team at 1-833-600-0530 or by emailing registry@rpra.ca.

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• Program: Blue Box

  Topic: Collection systems , Management activities , Municipalities , Producer

  Toggle the submenu Do producers need to provide collection services to new facilities, including new multi-residential facilities, during the transition period? Is a municipality’s natural growth accommodated during the transition period?

  Producers are obligated to provide collection services to new facilities that come into existence during the transition period only if that facility would have qualified for collection services under the WDTA Blue Box Program.

  For further certainty, the WDTA Blue Box Program includes collection services for multi-family households (including rental, cooperative or condominium residential), senior citizen residences, long-term care facilities and public and private elementary and secondary schools.

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