Frequently Asked Questions

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• Program: Hazardous Waste

  Topic: Carrier , Generator , Receiver , Registry

  Toggle the submenu What information do I need for account creation in the HWP Registry?  

  Only hazardous waste from facilities and waste streams that are set up in the new registry can be shipped, stored, processed, or disposed as of January 1, 2023. Generators, carriers, and receivers must have an account in the new registry to be listed on a manifest, create, edit or sign manifests, or report on-site waste activities, among other activities.

  Creating an account is easy and straightforward. To make it easier, have the generator numbers, HWIN usernames and Environmental Compliance Approval (ECA) numbers for your business readily available.  

  The HWP Registry and the mobile app were built and tested by RPRA staff, ministry staff, industry stakeholders and external technology vendors to be efficient and user-friendly. To set up an account, follow the steps below:

  • Go to registry.rpra.ca
  • Click the Create New Account link if you do not already have a registry account
  • Enter your business contact information
  • Enroll in the Hazardous Waste Program Registry as a generator, carrier, receiver or Authorized Generator Delegate (AGD). An email will then be sent with instructions to activate your account

  Check out these step-by-step instructions for account creation and retrieving HWIN data.

  Carriers and receivers can link existing environmental compliance approval (ECA) numbers to their account. Check out this “how-to” video to link your ECA numbers.

  If you have been authorized to act as a full delegate, you should have the generator numbers and HWIN usernames for each of your clients. If acting as a partial delegate, please reach out to new clients to ensure they have their accounts and facilities set up.

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• Program: Hazardous Waste

  Topic: General , Registry , RPRA Program and Registry Fees

  Toggle the submenu Will existing Hazardous Waste Program fee exemptions exist in the HWP Registry?

  Yes. The new Subject Waste Program Regulation under the Resource Recovery and Circular Economy Act, 2016, preserves and clarifies existing Hazardous Waste Program fee exemptions, which RPRA must follow when recovering the cost to operate the HWP Registry.  

  Existing exemptions include:  

  • Municipal hazardous or special waste 
  • Contaminated sites 
  • Emergencies (spills) 
  • Tonnage-fee exempt recycling facilities 

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• Program: Hazardous Waste

  Topic: AGD , Generator , Registry , RPRA Program and Registry Fees

  Toggle the submenu Who pays RPRA’s HWP Registry fees? 

  Fees will be charged to generators only, aligning with the current Hazardous Waste Program fee structure.

  If full delegation is selected, the authorized delegate that registers the generator’s facility will pay the fees. 

  If a generator has partially delegated to a service provider, the AGD can manage and report activities at the generators’ facilities, but the generator will be responsible for paying the fees. 

  See FAQ: Will I pay my fees using a prepaid account like HWIN?  

  See FAQ: Is there a fee to set up an account in the HWP Registry? 

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• Program: Hazardous Waste

  Topic: AGD , Registry

  Toggle the submenu Does RPRA have a list of companies that will act as an authorized generator delegate?

  No, RPRA does not have a list of companies. We recommend that generators reach out to their current service providers to ask if they will be providing delegation services.

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• Program: Hazardous Waste

  Topic: AGD , Generator

  Toggle the submenu Does an AGD assume the generator’s regulatory obligations?

  No. The rules in Regulation 347 related to who is responsible for reporting information about hazardous waste activities are not changing. Although generators can delegate service providers to submit all information on their behalf, the amended regulation makes clear that, “A generator who has entered into an agreement with a delegate through a written authorization remains responsible for meeting their requirements under this Regulation, including requirements to report, update and ensure the accuracy of all information submitted through the Registry.” 

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• Program: Hazardous Waste

  Topic: Generator , Registry

  Toggle the submenu How will a generator be notified of an action in the HWP Registry? For example, when a service provider has received and signed for the waste or if there is a signature required by the generator.

  Generators can log into the HWP Registry at any time to see the status of all their manifests from the homepage. From there, they will be able to use filters to only show manifests that require their action (e.g., signature required).

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• Program: Hazardous Waste

  Topic: AGD , Generator , Registry

  Toggle the submenu Do I need to register closed or inactive facilities in the HWP Registry?  

  No. If a facility is closed and/or will not be generating hazardous or liquid industrial waste in 2023 and beyond, you do not need to register the facilities in the HWP Registry.

  Also, data from inactive facilities in HWIN will not be migrated to the HWP Registry.

  See FAQ: Will HWIN users’ data be migrated to the HWP Registry?

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• Program: Hazardous Waste

  Topic: AGD , Carrier , Generator , Receiver

  Toggle the submenu How long do I need to maintain a copy of paper manifests from 2022 (or earlier)?  

  Regulation 347: General – Waste Management outlines the requirement for the regulated community to maintain a copy of paper manifests for a period of two years, for manifests that are applicable prior to January 1, 2023. 

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• Program: Hazardous Waste

  Topic: AGD , Generator , Registry

  Toggle the submenu Will the electronic manifest satisfy the TDG requirements for the transport of dangerous goods? 

  In the HWP Registry, users will be able to access, download and print a PDF version of their manifest. RPRA has worked with Transport Canada to ensure the printable PDF complies with the Transportation of Dangerous Goods (TDG) requirements in most cases.   

  For more information about your TDG requirements, visit: https://tc.canada.ca/en/dangerous-goods/transportation-dangerous-goods-canada.

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• Program: Hazardous Waste

  Topic: AGD , Carrier , Generator , Registry

  Toggle the submenu Will I be able to access the HWP Registry or mobile app in remote areas ( i.e without internet)?

  The mobile app supports offline reporting. The mobile app will be inaccessible if the user has logged out of the mobile app and the user is offline, as you need a network connection to log into the app. However, if the user stays logged into the mobile app, they will be able to use the app offline. It is advised that drivers/users stay logged into the app or log in before going out of an internet zone, to ensure they can always use offline mode. 

  Information that is reported through the mobile app while offline will be replicated in the desktop application (once the user has internet connection again) because of the live synchronization between the two platforms. See our demo video that highlights this functionality: https://www.youtube.com/watch?v=0fN2DPzGc9I&t=8s.  

  To note: users can stay logged into the mobile app for 72 hours.

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