Frequently Asked Questions

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• Program: ITT/AV

  Topic: Collection systems , Producer , Registration

  Toggle the submenu As an EEE producer who has registered, what other requirements do I need to meet?

  As of January 1, 2021, producers are required to establish and operate a collection system for ITT/AV that meets the accessibility requirements in the regulation. Producers must ensure that all ITT/AV collected is managed regardless of what their minimum management requirements are.

  Producers have the choice of establishing and operating their own collection and management systems or working with one or more producer responsibility organizations (PROs) registered with the Authority to meet their obligations.

  Please contact the Compliance Team at 833-600-0530 or registry@rpra.ca to discuss other requirements under the EEE Regulation.

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• Program: ITT/AV

  Topic: Producer , Registration

  Toggle the submenu How do I determine if I am an exempt ITT/AV producer?

  An ITT/AV producer qualifies for an exemption if its management requirement for a performance period is not more than 3.5 tonnes with respect to ITT/AV or not more than 350 kg with respect to lighting. The producer is exempt from the following:

  • Registering and reporting to the Authority;
  • Establishing a collection and management system and meeting a management requirement; and
  • Promotion and education requirements.

  The management requirement percentage increases each year in 2023, 2024, and 2025, therefore while you may be exempt in 2021 and 2022, you might not be exempt in subsequent years. Therefore, a producer must verify that they continue to meet the exemption each year.

  If a producer is exempt and therefore not required to register with the Authority, they must retain records related to the weight of ITT/AV supplied into Ontario each year and provide them to the Authority upon request.

  Producers are encouraged to confirm their exemption with the Compliance Team at 833-600-0530 or registry@rpra.ca.

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• Program: ITT/AV

  Topic: Management activities , Producer

  Toggle the submenu What is ITT/AV supply data used for?

  Producer supply data is used to calculate their individual minimum management requirements under the EEE Regulation.

  To learn how calculations are formulated, visit the FAQ How are ITT/AV producer minimum management requirements determined?

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• Program: ITT/AV

  Topic: Management activities , Producer

  Toggle the submenu How are ITT/AV producer minimum management requirements determined?

  A producer’s individual management requirements are determined by the following formulas found in section 14 of the Regulation, summarized in the following chart:

  

  It is important to note that producer’s must ensure that all ITT/AV collected is managed regardless of what their minimum management requirement is.

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• Program: ITT/AV , Lighting

  Topic: Producer , Registration

  Toggle the submenu If I am already registered with the Authority under a different Regulation, do I have to register again to comply with the EEE Regulation?

  Yes. You are still required to register with the Authority Registry even if you already have an existing account.

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• Program: ITT/AV , Lighting

  Topic: Producer , Reporting

  Toggle the submenu As a producer, can other companies (e.g., retailers or distributors of my products) report my supply data to RPRA on my behalf?

  Yes. If you are a producer with retailers or distributors supplying your obligated EEE into Ontario, you can email us at registry@rpra.ca to discuss options on how to report your supply data. There are several options available, including an easy-to-use sales formula and weight conversion factors. See the EEE Verification and Audit procedure for more information.

  One option is to have your supply data reported by each of your retailers or distributors on a piecemeal basis. The piecemeal option requires that extra steps be undertaken by you and the Authority. You must contact the Authority in advance if you wish to pursue this option.

  Note that even if you have a retailer or distributor providing data on your behalf, it remains the producer’s obligation to ensure that all the required data gets reported and that it is reported accurately to the Authority in accordance with the EEE Regulation. The entry of inaccurate information by someone on your behalf is not a defense to non-compliance.

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• Program: ITT/AV

  Topic: Producer , Registration , Reporting

  Toggle the submenu As a producer, am I required to provide an audit report with my ITT/AV supply data?

  As shown in the table below, verification of the ITT/AV supply data reported in 2020 and 2021 is not required. Verification of supply data for ITT/AV will be required starting in 2022 for products supplied in 2020. All subsequent years of supply data are required to be verified when the data is reported.

  

  For more information on the required verification and audit of data, view the Registry Procedure: EEE Verification and Audit.

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• Program: ITT/AV

  Topic: Producer , Registration

  Toggle the submenu Am I an ITT/AV producer?

  You are an information technology, telecommunications, audio-visual (ITT/AV) producer if you market ITT/AV into Ontario and:

  • Are the brand holder of the EEE and have residency in Canada;
  • If there is no resident brand holder, have residency in Ontario and import EEE from outside of Ontario;
  • If there is no resident importer, have residency in Ontario and market directly to consumers in Ontario (e.g., online sales); or
  • If there is no resident marketer, do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

  Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Electrical and Electronic Equipment Regulation for more detail or contact the Compliance and Registry Team for guidance at registry@rpra.ca or (647) 496-0530 or toll-free at (833) 600-0530.

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• Program: Batteries , ITT/AV , Tires

  Topic: General

  Toggle the submenu What is a volunteer organization?

  A volunteer organization is a person who:

  • Is a brand holder who owns a brand that is used in respect of batteries or EEE;
  • Is not a resident in Canada;
  • Has registered with the Authority; and
  • Has entered into a written agreement with a producer for the purpose of carrying out one or more producer responsibilities.

  A volunteer organization is not a producer but can take on the registration and reporting responsibilities for producers in relation to its brand. Under the Regulation, producers remain responsible for meeting their management requirements and cannot pass off their obligations through voluntary remitter agreements or any other commercial agreement.

  Any brand holder or producer who is interested in making any agreement as indicated (or described) above, should contact the Compliance Team at registry@rpra.ca, 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: About the Authority

  Toggle the submenu How will the Authority ensure my information is secure?

  In accordance with the legislation (Resource Recovery Circular Economy Act 2016, section 57), the Authority is required to comply with strict confidentiality requirements. The Authority has also developed an Access and Privacy Code that applies to its day-to-day operations.

  The Registry has been developed according to cybersecurity best practice principles. This includes VPN-based restrictions, staff training on all cybersecurity policies, staff access to the Registry on a strict role-requirement basis, and registry interface security features (example: two-factor authentication).

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