Frequently Asked Questions
FAQ filtered results:
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Management activities , Producer , Registry , Reporting
If a producer misreports their supply data to RPRA, they must contact the Compliance and Registry Team immediately by emailing registry@rpra.ca. Please include the following information in the email:
- The rationale for the change in the data
- Any data that supports the need for a correction (e.g., sales documents, audit)
- Any other information to support the change
While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly to ensure a producer’s minimum management requirement is calculated using accurate supply data.
RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: PRO , Producer , Reporting
A producer can grant access to anyone they would like to authorize in their reporting (i.e. Registry) portal. Producer reporting must be done in the producer account and batch data transfers are not accepted.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Producer , Registration
Account Admins must add any new, or manage existing, Primary Contacts under the program they wish to give them access to in order for the Primary Contact to be able to submit a report (e.g., permissions to view and complete reports).
To Manage contacts on your Registry account, please see the following steps:
- Log into your account
- Once you are logged in, click on the drop-down arrow in the top right corner and select Manage Users
- Under Actions, click Manage to update preferences of existing users
- Click Add New User to add an additional contact to your account
- To give reporting access to a Primary Contact, select the program from the drop-down that you would like to grant them access to
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Environmental Fees , Producer , Retailer
If you are concerned about the fee you were charged, you should contact the business that charged you the fee to request a more detailed explanation of how the fee was determined.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Environmental Fees , Producer , Retailer
No. An environmental fee is not a government tax and cannot be represented as mandatory, a regulatory charge, or a RPRA fee. It is a fee charged at the discretion of a business to recover their costs related to recycling the product.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Environmental Fees , Producer , Retailer
There is no set environmental fee for any product, the amount of the fee charged is decided by the business.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Environmental Fees , Producer , Retailer
Consumer protection laws in Ontario prohibits the misrepresentation of charges, which means that producers or retailers cannot misrepresent any visible fees as a regulatory charge, tax, RPRA fee or something similar. Consumers who have questions or concerns about a specific transaction or want to report a misrepresentation can contact the Ministry of Public and Business Service Delivery at 1-800-889-9768.
As of March 2023, the promotion and education requirements related to environmental fees have been removed from the Tires, Batteries, Electrical and Electronic Equipment, and Hazardous and Special Products regulations. No changes were made to the Blue Box Regulation as it never contained promotion and education requirements related to these fees.
RPRA’s compliance bulletin Charging Tire Fees to Consumers has since been revoked and RPRA has ceased its enforcement of promotion and education requirements for visible fees across all materials.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Environmental Fees , Producer , Retailer
Businesses have the choice to recover the cost of recycling their products by incorporating those costs into the overall cost of their product (as they do with other costs, such as materials, labour, other regulatory compliance costs, etc.) or by charging it as a separate fee to consumers.
Environmental fees are not mandatory and are applied at the discretion of the business charging them, including the amount of the fee.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Collector , Hauler , Processor , Producer , Reporting , Retreader
Brand holders and producers that supply products and packaging are required by legislation to meet individual mandatory collection and resource recovery requirements and may face compliance and enforcement consequences for failing to do so. The executive attestation ensures that executives responsible for managing the brand holder’s or producer’s business are aware of these requirements and can ensure that appropriate measures are put in place to achieve compliance with the regulations.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Collector , Hauler , Processor , Producer , Registration
For regulatory purposes, we need to know your legal name — the name you are incorporated under. We also need to know your business operating name if it is different from your legal business name to add to our published list of registrants. The list of registrants will be available on our website to allow registrants to interact with one another and to provide information to the public.
For example, if you are a registered collector and your legal name is 123456789 Ontario Ltd. and your business operating name is “Jack’s Garage,” a member of the public looking for a place to drop off used tires will need to know the name you are operating under to identify your location.