Frequently Asked Questions

FAQ filtered results:

• Program: Blue Box

  Topic: Processor , Registration

  Toggle the submenu What information is required for Blue Box processors to register with the Authority?

  Processors need to provide the following information when registering with the Authority:

  • Business information (e.g., business name, contact information)
  • Processing site location, contact information and Blue Box materials received and processed at each location
  • Any producers or PROs the processor has contracted with

  Visit our Blue Box Processors webpage for more information.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Registration , Retreader , RPRA Program and Registry Fees

  Toggle the submenu Do service providers have to pay fees to the Authority?

  No, only producers are required to pay RPRA program fees.  The decision to make producers pay fees and cover the Authority’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.

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• Program: Blue Box

  Topic: Processor

  Toggle the submenu Am I a Blue Box processor?

  You are a Blue Box processor if you process Blue Box material that was supplied to a consumer in Ontario for the purposes of resource recovery.

  For the purpose of resource recovery, processing includes, and is not limited to:

  • Sorting
  • Baling
  • Paper and cardboard shredding
  • Plastic reprocessing include grinding, washing, pelletizing, compounding, etc.
  • Crushed glass reprocessing
  • Aluminum and steel reprocessing

  See our FAQs to understand “Who is a consumer under the Blue Box Regulation”.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Management activities , Producer , Registry , Reporting

  Toggle the submenu What do I do if I misreported my supply data?

  If a producer misreports their supply data to RPRA, they must contact the Compliance and Registry Team immediately by emailing registry@rpra.ca. Please include the following information in the email:

  • The rationale for the change in the data
  • Any data that supports the need for a correction (e.g., sales documents, audit)
  • Any other information to support the change

  While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly to ensure a producer’s minimum management requirement is calculated using accurate supply data.

  RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Producer , Reporting

  Toggle the submenu Can a PRO report on behalf of a producer?

  A producer can grant access to anyone they would like to authorize in their reporting (i.e. Registry) portal. Producer reporting must be done in the producer account and batch data transfers are not accepted.

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• Program: Blue Box

  Topic: Management activities , Producer , Reporting

  Toggle the submenu Can a food court restaurant deduct Blue Box materials that are disposed of in its mall recycling receptacles?

  Under the Blue Box Regulation, allowable deductions for producers include Blue Box materials that are deposited into a receptacle at a location that is not an eligible source and where the product related to the Blue Box material was supplied and used or consumed.

  This applies to food court restaurants located in a mall or in the base of an office tower. Blue Box materials that were disposed of in the buildings’ recycling receptacles and were supplied and used or consumed within that physical building are an allowable deduction. Blue Box materials that were disposed of in the buildings’ recycling receptacles but were not supplied and used or consumed within that physical building are not deductible.

  This does not reduce the obligation of a producer to provide complete and accurate supply data or limit the ability of an Authority inspector to review the data and related records for the purpose of determining compliance.

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• Program: Batteries , Blue Box , ITT/AV , Lighting

  Topic: Management activities , Producer

  Toggle the submenu How will the Authority determine a producer is using ‘best efforts’?

  In determining whether an obligated producer used best efforts to meet their management requirements, the Compliance Team will consider whether the producer, acting in good faith, took all reasonable steps to meet the requirements outlined in the applicable regulation.

  For example, best efforts in the context of management requirements may involve a producer regularly monitoring the volume of material being collected and managed, and implementing plans for increasing those volumes if the requirements are unlikely to be met.

  Producers can contact the Compliance Team to ask specific questions about fulfilling their obligations.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration

  Toggle the submenu How do I manage contacts on my Registry account?

  Account Admins must add any new, or manage existing, Primary Contacts under the program they wish to give them access to in order for the Primary Contact to be able to submit a report (e.g., permissions to view and complete reports).

  To Manage contacts on your Registry account, please see the following steps:

  1. Log into your account
  2. Once you are logged in, click on the drop-down arrow in the top right corner and select Manage Users
  3. Under Actions, click Manage to update preferences of existing users
  4. Click Add New User to add an additional contact to your account
  5. To give reporting access to a Primary Contact, select the program from the drop-down that you would like to grant them access to

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• Program: Blue Box

  Topic: Collection systems , Management activities , PRO , Producer , Registration

  Toggle the submenu Can a producer change PROs?

  Yes, a producer can change PROs at any time. Producers must notify RPRA of any change in PROs within 30 days of the change.

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• Program: Blue Box

  Topic: Collection systems , Management activities , PRO , Producer

  Toggle the submenu What is a rule creator?

  The rule and allocation table creation process has been removed from the Blue Box Regulation and is therefore no longer required to create and maintain the system for collecting Blue Box materials across the province, as per regulatory amendments made by the government on April 14, 2022. As such, rule creators are no longer applicable under the regulation. Learn more about the amendments.

  To replace these tools, the amended regulation now requires PROs to submit a report that outlines how they will operate the Blue Box collection system on behalf of producers, ensuring that materials are collected from all eligible communities (i.e., communities outside of the Far North) across the province. Learn more about what PROs need to include in the report.

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