Questions about the ITT/AV Program?

We have answers! Read our Frequently Asked Questions (FAQs) here.

If you are a First Nation community or municipality that collects information technology, telecommunications, audio-visual (ITT/AV) equipment at a depot or through collection events or if you are a retailer or organization that provides collection boxes at your location, you do not have registration or reporting requirements under the Electrical and Electronic Equipment (EEE) Regulation as a collector. If you were a generator under Ontario Electronic Stewardship’s (OES) Waste Electrical and Electronic Equipment (WEEE) Program, you do not have registration or reporting requirements under the EEE Regulation. You may have responsibilities if you are a collector or generator who is also a producer, hauler, processor or refurbisher.

ITT/AV producers are responsible for collecting and reusing, refurbishing or recycling their products when consumers discard them.

Starting January 1, 2021, producers of ITT/AV must meet accessibility requirements to ensure residents across the province can safely dispose of their used ITT/AV equipment. They have the choice to set up their own collection networks or work with a producer responsibility organization (PRO) to set up a collection network on their behalf.

Producers or PROs will contract with haulers who arrange for the transport of ITT/AV from collection sites. While producers and PROs are required to report the location of the collection sites in their network to RPRA, there is no registration or reporting requirements for municipalities or collection site operators.

There is no requirement for a retailer, organization, First Nation community or municipality to facilitate collection services under the EEE Regulation.

Click on the links to learn more about the specific requirements for:

Click the headings below to learn more about the responsibilities of a collection site.

If First Nation communities, municipalities or other collection site operators want to collect used ITT/AV equipment as a service to customers or residents, they need to ensure their sites are included in a collection network.

Most producers will be working with service providers, such as PROs, processors or haulers, to set up their collection networks. First Nation communities, municipalities, and collection site operators should contact a service provider registered with RPRA listed here.

Since producers can reduce their accessibility requirements by providing options such as curbside collection or collection events, municipalities and First Nation communities will also need to contact a service provider if they are interested in providing these services to their residents.

In order for ITT/AV collected from a collection site to count towards a producer’s management requirements, the site must accept ITT/AV free of charge and satisfy the following additional requirements:

If the ITT/AV collection site is not part of a retail location, it must accept all ITT/AV.
If the site is part of a retail location, it must accept (at a minimum) all ITT/AV that are of a similar size and function sold at the location.
The site must be readily accessible to the public and operate during normal business hours.
The site must accept, at a minimum, up to 50 kg of ITT/AV per day from any person.
If the site is not part of a retail location and accepts more than 50 kg of ITT/AV from a person on a single day, the site operator must record the person’s name, contact information, any unique identifier assigned by the Registrar and the weight of ITT/AV accepted.

Haulers, refurbishers or processors who pick up and process used ITT/AV for a producer, must be registered with RPRA in order for the ITT/AV they transport and process to count towards a producer’s management requirement.

Municipalities with a population of less than 1,000, First Nation community or Ontario crown sites can contact a producer or a PRO to arrange a pick-up once they collect four tonnes of ITT/AV. The producer or PRO must collect the ITT/AV within one year from the time the request is made. This requirement does not apply to collection sites operated in the Far North.

Wind up of the Waste Electrical and Electronic Equipment Program

On December 31, 2020, the WEEE Program operated by OES ended. Visit OES’s website for information related to the wind up of the WEEE Program: ontarioelectronicstewardship.ca/mecp-direction-to-oes-wind-up/

Questions related to the wind up of the WEEE Program can be sent to: oeswindup@ontarioes.ca or call: 1-888-646-1820, ext. 11.

Have a question?

Contact our Compliance and Registry Team at registry@rpra.ca or 1-833-600-0530.