Topic: Collection Systems

What is the difference between a public and private collection site?

A public collection site must be readily accessible to the public and accept designated used materials during regular business hours. Publicly accessible collection sites and events appear on the Where to Recycle map.

A private collection site (e.g. office or school that collects designated materials) does not need to be publicly accessible. Private collection sites do not appear on the map.

Read this related FAQ: What does it mean for a collection site to be readily accessible to the public?

How do I remove my collection site from the Where to Recycle map?

First, contact your PRO to confirm if the collection site should be considered private or if it can be removed entirely from their collection system. If they confirm it can be removed from the system, ask them to deactivate it so it no longer appears on the map.

If you aren’t working with a PRO, request to remove your collection site through the map directly by:

  • looking up the location,
  • clicking the location,
  • clicking the ‘Report an issue for this location’ link, and
  • filling out the form asking to remove the collection site.

How do I update the materials collected at my site on the Where to Recycle map?

Wrong materials showing

If your site doesn’t collect the material(s) listed on the map, you can submit a request to change it through the map directly by:

  • looking up the location,
  • clicking the location,
  • clicking the ‘Report an issue for this location’ link, and
  • filling out the form by providing which materials should be removed.

Materials not showing

If you collect more materials than what is listed on the map, contact your PRO and they’ll update your collection site information.

If you aren’t already working with a PRO for a specific material and want to add a material to your collection site, you can find a list of PROs and contact information on the applicable program page of RPRA’s website.

How do I update my collection site website on the Where to Recycle map?

Websites are taken from Google Maps. If the information on Google Maps is incorrect, update your Google account information by following these steps. Note: there may be a delay between the time you update your information in Google and it showing on RPRA’s map.

If the information on Google Maps is correct and not showing on the Where to Recycle map, request to change it through the map directly by:

  • looking up the location,
  • clicking the location,
  • clicking the ‘Report an issue for this location’ link, and
  • filling out the form by providing the correct website link.

How do I update my collection site phone number on the Where to Recycle map?

Phone numbers are taken from Google Maps. If the information on Google Maps is incorrect, update your Google account information by following these steps. Note: there may be a delay between the time you update your information in Google and it showing on RPRA’s map.

If the information on Google Maps is correct and not showing on the Where to Recycle map, request to change it through the map directly by:

  • looking up the location,
  • clicking the location,
  • clicking the ‘Report an issue for this location’ link, and
  • filling out the form by providing the correct phone number.

How do I update my collection site business hours on the Where to Recycle map?

Business hours are taken from Google Maps. If the information on Google Maps is incorrect, update your Google account information by following these steps. Note: there may be a delay between the time you update your information in Google and it showing on RPRA’s map.

If the information on Google Maps is correct and not showing on the Where to Recycle map, request to change it through the map directly by:

  • looking up the location,
  • clicking the location,
  • clicking the ‘Report an issue for this location’ link, and
  • filling out the form by providing the correct business hours.

What collection sites appear on the Where to Recycle map?

Collection sites for batteries, electronics, household hazardous waste, lighting, and tires that are reported by producers, or PROs on their behalf, appear on the map.

Collection sites that are considered private (e.g. a recycling bin inside a business that is not accessible to the public) do not appear on the map.

What are the requirements for operating a collection site?

A collection site is required to:

  • accept all used materials that are designated under the program the collection site operates under*,
  • accept materials dropped off free of charge, and
  • accept materials dropped off during regular business hours.

The amount and type of materials a collection site must accept varies by which program they operate under.

*More information on what materials must be accepted for each recycling program can be found here.

What types of locations are eligible for Blue Box collection in a First Nation community?

Under the Blue Box Regulation which came into effect on July 1, 2023, eligible locations for collection in a First Nation community include:

  • Private residences
  • Public and private schools
  • Elders’ lodges (or retirement homes)
  • Not-for-profit long-term care facilities

Locations that are not eligible for Blue Box collection or funding under this program include:

  • Commercial properties
  • Band owned and operated facilities such as daycares or community, wellness, cultural and language centres.
    • Note: Although costs of collection from these properties are not covered under the Blue Box system, First Nations can apply for Indigenous Services Canada (ISC) funding to support these costs. Please speak to your region’s ISC officer for more information on how to apply.

What types of locations are eligible for Blue Box collection?

Under the Blue Box Regulation which came into effect on July 1, 2023, eligible locations for collection within the producer-run program include:

  • Private residences
  • Public and private schools
  • Elders’ lodges
  • Not-for-profit retirement homes
  • Not-for-profit long-term care facilities

Note: Commercial properties are not eligible for collection under the producer-run Blue Box program.

Why aren’t all recycling locations in Ontario on the map?

Under Ontario’s circular economy laws, businesses that produce or supply batteries, electronics, household hazardous waste, lighting, and tires are required to provide recycling locations and report them to RPRA. Only locations reported to RPRA appear on the map.

Recycling locations you’re already aware of that don’t appear on the map most likely collect materials not listed above or are operated by a municipality who aren’t required to report recycling locations to RPRA.