Topic: Registration

Why is my credit card sometimes locked as the default payment method when paying HWP fees in the registry?

When your HWP invoice total is $500 or less, the default method for paying that invoice is automatically set to credit card. This feature aims to simplify transactions for smaller amounts and ensure a smoother payment process.

As seen in the image below, if your HWP invoice is $500 or less, the payment method will automatically be set to credit card. Once you click next, you will input your credit card details, then click pay. Your payment will process automatically. If an alternate payment method is required, please contact us.

Note: As of April 2024, all programs except for HWP, have the option to select from various payment methods, including bank withdrawal, credit card, electronic data interchange, electronic bill payment, and cheque, regardless of the invoice amount.

If your company is unable to pay an invoice by credit card, please contact RPRA’s Compliance Team at registry@rpra.ca or (833) 600-0530.

How do I determine if I am an exempt tire producer?

Producers with a collection requirement under 1000 kg are exempt from registering and reporting to RPRA in that calendar year. Producers who meet this exemption are, however, required to retain records for five years.

To view your collection requirement, log into your Registry account, download a copy of your 2022 Tires Report and review the section with your minimum collection requirements for 2023.

Producers with a 2023 collection requirement under 1000 kg should contact our Compliance and Registry Team at 833-600-0530 or registry@rpra.ca to determine if their registration should be deactivated.

To calculate your collection requirement for a given year, use the formula below:

(Y3 + Y4 +Y5) / 3 x 0.85

Y3 – the weight of tires supplied in the calendar year three years prior to the collection year

Y4 – the weight of tires supplied in the calendar year four years prior to the collection year

Y5 – the weight of tires supplied in the calendar year five years prior to the collection year

For example, to calculate your 2024 collection requirement, you would input your 2021 (Y3), 2020 (Y4) and 2019 (Y5) supply data.

Can a producer choose to work with an external consultant?

Producers are obligated parties under the Resource Recovery and Circular Economy Act and are ultimately responsible for their data submitted through RPRA’s Registry. Producers can choose to contract with an external consultant to support their data submission, but third parties have limited permissions in the Registry as they are not regulated parties.

A producer can choose to assign a primary or secondary user profile in their Registry account to an external consultant. An external consultant may submit supply data reports and/or pay registry fees on the producer’s behalf.

External consultants cannot submit and/or sign registration, executive attestations, account admin changes or supply data adjustment documentation on behalf of a producer. External consultants cannot be account admins, nor can they manage a PRO within the Registry on behalf of a producer.

How do I determine if I am an exempt lighting producer?

A lighting producer qualifies for an exemption if their management requirement isn’t more than 350 kg. The lighting producer is exempt from the following:

  • Registering and reporting to RPRA;
  • Establishing a collection and management system and meeting a management requirement; and
  • Promotion and education requirements.

Management requirements are calculated using the formulas in the table below. For the 2022 reporting period, producers need to determine if they will be exempt for the 2023 performance period.

Performance PeriodFormulaExemption threshold (kg)Exempt if average annual supply less than (kg)
2023(2018 supply + 2019 supply + 2020 supply) / 3×30%3501167
2024(2019 supply + 2020 supply + 2021 supply) / 3×30%3501167
2025(2020 supply + 2021 supply + 2022 supply) / 3×30%3501167
2026(2021 supply + 2022 supply + 2023 supply) / 3×40%350875
2027(2022 supply + 2023 supply + 2024 supply) / 3×50%350700

Producers not required to register and report are required to keep records as set out in section 30 of the regulation. Note: The minimum management requirement percentage increases for the 2025 supply report (2026 performance year) and subsequent years. While some producers may be exempt one year, they might not be exempt in subsequent years. Producers must verify that they continue to meet the exemption each year using the table above.

Producers are encouraged to confirm their exemption with the Compliance Team at registry@rpra.ca or 1-833-600-0530.

See our FAQ to understand “How are lighting producers’ minimum management requirements determined?” and “What do I have to do if I am an exempt lighting producer?

What do I have to do if I am an exempt lighting producer?

An exempt producer is not required to:

  • Register and report to RPRA;
  • Establish a collection and management system and meet a management requirement; and
  • Promotion and education requirements.

Exempt producers must retain records related to the weight of lighting supplied into Ontario each year and provide them to the Authority upon request.

See our FAQ to understand “How do I determine if I am an exempt lighting producer?

How are lighting producer minimum management requirements determined?

A producer’s individual minimum management requirement is determined by the following formulas, found in section 14 of the Electrical and Electronic Equipment (EEE) Regulation, summarized in the following chart:

Performance Period Formula Exception
2023 (2018 supply + 2019 supply + 2020 supply) / 3×30% 350 kg
2024 (2019 supply + 2020 supply + 2021 supply) / 3×30% 350 kg
2025 (2020 supply + 2021 supply + 2022 supply) / 3×30% 350 kg
2026 (2021 supply + 2022 supply + 2023 supply) / 3×40% 350 kg
2027 (2022 supply + 2023 supply + 2024 supply) / 3×50% 350 kg

Producers are exempt if their management requirement is 350 kg or less.

It is important to note that producers must ensure that all lighting collected is managed regardless of what their minimum management requirement is.

How do I pay my fees to RPRA by electronic data interchange (EDI)?

If you select electronic data interchange (EDI) as your method of payment, this is an electronic payment through your bank, also commonly known as EFT or ACH.

Follow these steps to complete your payment:

  1. Submit your payment using RPRA’s banking information provided on your invoice.
  2. Be sure to reference your Invoice Number when you submit this payment to your bank so that we will be able to identify your payment.

Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • It may take 1-2 weeks for your payment to be reflected in your Registry account once you have completed it.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

How do I pay my fees to RPRA by cheque?

If you select cheque as your method of payment, follow these steps to complete your payment:

  1. Make your cheque payable to “Resource Productivity and Recovery Authority”
  2. Enter your Invoice Number on the memo line of the cheque
  3. Please send your cheque to*:
    • Resource Productivity Recovery Authority
    • PO Box 46114, STN A
    • Toronto, ON
    • M5W 4K9

*As of January 20, 2023, the address for mailing cheques to RPRA has been revised. Please update your records and send cheques to the above address going forward.

Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • It may take 2-4 weeks for your payment to be reflected in your Registry account once you have mailed your cheque due to mail and cheque processing times.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

How do I pay my fees to RPRA by electronic bill?

If you select electronic bill payment as your method of payment, this method of payment is done through your online banking account, using the bill payment functionality. It is available at major Canadian banks (e.g., TD, RBC, BMO, Scotiabank, etc.).

Follow these steps to complete your payment:

  1. Log in to your bank account.
  2. Go to the bill payment section and choose to add a payee.
  3. Search for and select “RPRA” as the payee.
  4. Once “RPRA” is selected, enter your registration number as the account number to make your payment. Your registration number can be found on your invoice.

Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • It may take 1-2 weeks for your payment to be reflected in your Registry account once you have completed it.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

How do I pay my fees to RPRA by bank withdrawal (pre-authorized debit)?

If you select bank withdrawal as your method of payment, this authorizes the Resource Productivity and Recovery Authority to make a one-time withdrawal for the Registry invoice payment from the account you provided.

Bank Withdrawal – Important Terms:

  • You have authorized RPRA to make one-time debits from your account. RPRA will obtain your authorization before any additional one-time or sporadic withdrawal is debited from your account. You have agreed that this confirmation may be provided at least three (3) calendar days before the first payment is withdrawn from your account. You have waived any and all requirements for pre-notification of the account being debited.
  • Your payments are being made on behalf of a business.
  • Your agreement may be cancelled provided notice is received thirty (30) days before the next withdrawal. If any of the above details are incorrect, please contact us immediately at the contact information below. If the details are correct, you do not need to do anything further and your Pre-Authorized Debits (PAD) will be processed. You have certain recourse rights if any debit does not comply with these terms. For example, you have the right to receive a reimbursement for any PAD that is not authorized or is not consistent with this PAD Agreement. To obtain more information on your recourse rights, contact your financial institution or visit www.payments.ca.

Please note:

  • Registry invoices are considered due on receipt.
  • Invoices are in CAD funds and payments must be sent in CAD.
  • It may take 1-2 weeks for the involved banks to process your payment.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.