Frequently Asked Questions

1. You will need the following information to create a Registry account:

• CRA Business Number (BN)
• Legal Business Name
• Business address and phone number
• Address of where you work (if different from the main office)
• Contact information for your additional users

2. You will need to provide the address and phone number for each site where you retread and/or process tires.

3. You will need to identify which of the following tire categories are applicable to your business:

• Large tires (over 700 kg)
• Other tires (700 kg or less)

4. If you are a processor, you will also need to identify which of the following materials are applicable to your process:

• Crumb rubber
• Tire derived mulch
• Tire derived aggregate
• Tire derived rubber strips and chunks
• Fluff/fibre
• Tire derived steel/metal
• Other

If your business performs multiple roles (e.g., hauler and processor), you only need to create one registry account and identify the additional roles. If you are a producer, use your producer account to add roles.

You are a tire collector if you operate a tire collection site where more than 1000 kgs of tires are collected in a year. A tire collection site is a location where used tires are collected, including:

• Repair shops, garages and vehicle dealerships (where used tires are collected as part of changing tires for customers)
• Auto salvage and recycling sites
• Any other site where end-of-life vehicles with tires are managed

You are not a tire collector if you operate a tire collection site where you:

• Also retread tires or process tires (you would be a tire retreader or a tire processor for those sites); or
• Only collect tires from the on-site servicing of vehicles that you own or operate (such as a site where you service your rental car fleet)

Municipalities can choose to operate collection sites, but they are exempt from registering with RPRA. For more information about municipal sites see: How does the Tires Regulation affect municipalities and First Nations?

No. If a municipality has a private company operating a site on their behalf, the company is not required to register the municipally-owned sites as long as the tires are picked up by a registered hauler and delivered to a registered processor or retreader.

If the private company owns or operates collection sites that are not owned by a municipality, it is required to register and report its non-municipally-owned sites.

To ensure tires continue to be picked up from your sites, you will need to make sure those sites are included in the collection systems established by tire producers or producer responsibility organizations (PROs). Since most producers will work with PROs to establish their collection systems, municipalities should contact a registered PRO.

Visit our webpage about PROs for more information.

If a producer or service provider needs to adjust the performance data reported to RPRA, they must contact the Compliance Team immediately by emailing registry@rpra.ca. Please include the following information in the email:

• The rationale for the change in the data
• Any data that supports the need for a correction (e.g., tonnage purchase or sale contract, audit)
• Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly as possible to ensure that it has accurate performance data from all registrants.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.