Frequently Asked Questions

Beginning October 1, 2021, producers of oil filters and non-refillable pressurized containers, or PROs acting on their behalf, are required to establish and operate a promotion and education program including the following:

• promote their collection and management services with respect to the type of HSP they are obligated for
• provide the following information on a website with respect to that type of HSP:
  • the location of each HSP collection site established or operated by the producer that is accessible to the public and the types of HSP accepted at each site
  • the location and date of each HSP collection event held by the producer and the types of HSP accepted at each event
  • a description of the collection services provided by the producer, other than HSP collection sites and HSP collection events
  • a description of how the producer manages that type of HSP after it is collected
  • create promotional and educational materials with respect to that type of HSP that include the following:
    • the website URL
    • a description of how that type of HSP is collected and managed
  • the producer shall make the promotional and educational materials available to retailers that supply that type of HSP, municipal governments and Indigenous communities, and shall solicit and consider feedback on how the promotional and educational materials can be improved
  • the producer shall promote each HSP collection event for that type of HSP in the local municipality or territorial district where it will be held for at least one week prior to the date of the event using a combination of two or more forms of media, including but not limited to:
    • local print publications
    • local print media
    • local radio
    • local signage or social media

Beginning October 1, 2021, producers, or PROs acting on their behalf, of oil containers, antifreeze, pesticides, solvents, paints and coatings are required to establish and operate a promotion and education program including the following:

• Promote their collection and management services with respect to the type of HSP they are obligated for
• Provide the following information on a website with respect to that type of HSP:
  • the location of each HSP collection site established or operated by the producer that is accessible to the public and the types of HSP accepted at each site
  • the location and date of each HSP collection event held by the producer and the types of HSP accepted at each event
  • a description of the collection services provided by the producer, other than HSP collection sites and HSP collection events
  • a description of how the producer manages that type of HSP after it is collected
• Create promotional and educational materials with respect to that type of HSP that include the following:
  • the address of the website
  • a description of how that type of HSP is collected and managed
• The producer shall make the promotional and educational materials available to retailers that supply that type of HSP, municipal governments and Indigenous communities, and shall solicit and consider feedback on how the promotional and educational materials can be improved
• The producer shall promote each HSP collection event for that type of HSP in the local municipality or territorial district where it will be held for at least one week prior to the date of the event using a combination of two or more forms of media, including but not limited to:
  • local print publications
  • local print media
  • local radio
  • local signage or social media

Beginning October 1, 2021, producers or PROs acting on their behalf, of mercury-containing devices are required to establish and operate a promotion and education program that:

• Promotes their collection and management services with respect to the type of HSP they are obligated for
• Provides the following information on a website with respect to that type of HSP:
  • the presence of mercury in that type of HSP
  • how to distinguish that type of HSP from similar products that do not contain mercury
  • the hazards to human health and the environment related to mercury
  • how consumers can properly dispose of that type of HSP
  • a description of the collection services provided by the producer under this Regulation for that type of HSP
  • a description of how the producer manages that type of HSP after it is collected under this Regulation
• Creates promotional and educational materials with respect to that type of HSP that include the following:
  • the address of the website
  • a description of how that type of HSP is collected and managed
• The producer shall make the promotional and educational materials available to retailers that supply that type of HSP or similar products that do not contain mercury, municipal governments, and Indigenous communities, and shall solicit and consider feedback from those retailers, municipal governments and Indigenous communities on how the promotional and educational materials can be improved

Yes, a producer, a PRO (producer responsibility organization) on behalf of a producer, or a service provider on behalf of either party, can collect any product or material (including materials or products that are not designated under the Resource Recovery and Circular Economy Act, 2016 (RRCEA)). For example, a battery producer may choose to collect batteries that weigh over 5kg; a tire producer may choose to collect bicycle tires; or a Blue Box producer may choose to collect books.

Products or materials that are not designated under RRCEA regulations cannot be counted towards meeting a producer’s collection or management requirements under RRCEA.

If designated materials are co-collected with materials that are not designated, a person must use a methodology or process acceptable to the Authority to account for those materials. Anyone considering this can contact the Compliance Team to discuss at registry@rpra.ca or 833-600-0530.

For example, if bicycle tires are collected at the same time as automotive tires, they must be accounted for separately both when collected and when sent to a processor.

This map provides locations for most materials captured under Ontario’s recycling programs, which are overseen by RPRA: batteries, electronics, household hazardous waste, lighting and tires. See below for more information on what to do with materials that aren’t displayed on the map. ​

Household hazardous waste​

Drop-off locations for some household hazardous waste, such as refillable propane containers, refillable pressurized containers, fertilizers and mercury-containing thermostats, thermometers and barometers, aren’t displayed on the map because they aren’t required (under the recycling program) to be reported to RPRA. ​

However, there may be locations that accept these materials for recycling that aren’t listed on RPRA’s Where to Recycle map. To find a location to dispose of refillable propane containers, refillable pressurized containers, fertilizers or mercury-containing thermostats, thermometers and barometers, contact one of the businesses below or visit their website: ​

• Mobius PRO Services​
• Offers services for refillable propane containers and refillable pressurized containers​
• Phone: 833-266-2487 | Email: info@mobiuspro.ca | Website​
• Product Care Association​
• Offers services for fertilizers and refillable propane containers​
• Website (includes a map with recycling locations)​
• Ryse Solutions Ontario Inc.​
• Offers services for fertilizers, refillable pressurized containers, refillable propane containers, barometers, thermometers and thermostats​
• Phone: 289-352-1200 | Email: info@ryseinc.ca | Website​
• Tank Traders​
• Offers services for refillable propane containers​
• Website (includes a map with recycling locations)​
• Thermostat Recovery Program​
• Offers services for thermostats​
• Website (includes a map with recycling locations)​

Other materials (e.g., organics, mattresses, textiles, etc.)​

If you need to recycle materials outside of the programs that RPRA oversees (e.g., organics, mattresses, textiles, etc.), please contact the waste management department at your municipality for proper disposal instructions.​

If you experience an issue when dropping off your recyclables at a location displayed on the map, click the ‘Report an Issue’ link on that specific location. This link will open a form for you to fill out about the issue. RPRA’s Compliance Team will review the issue reported and take action, as necessary.​
​
You may report an issue to RPRA because the recycling location:  ​

• Charges you a fee to drop off materials accepted for recycling.​
• *Refuses to accept your materials for recycling (only applicable if your materials are in line with the examples provided on the map).​
• Displayed on the map does not actually exist.​
• Is not open to the public or does not accept the materials during its business hours.

*Note: Recycling locations can request reasonable requirements when consumers drop off an item to ensure health and safety. For example, sites may require that used oil filters are dropped off in sealed containers, light tubes are taped together, etc.

A collection site is required to:

• accept all used materials that are designated under the program the collection site operates under*,
• accept materials dropped off free of charge, and
• accept materials dropped off during regular business hours.

The amount and type of materials a collection site must accept varies by which recycling program they operate under.

*More information on what materials must be accepted for each recycling program can be found here.

Wrong materials showing

If your site doesn’t collect the material(s) listed on the map, you can submit a request to change it through the map directly by:

• looking up the location,
• clicking the location,
• clicking the ‘Report an issue for this location’ link, and
• filling out the form by providing which materials should be removed.

Materials not showing

If you collect more materials than what is listed on the map, contact your PRO and they’ll update your collection site information.

If you aren’t already working with a PRO for a specific material and want to add a material to your collection site, you can find a list of PROs and contact information on the applicable program page of RPRA’s website.

The Where to Recycle map displays locations that the public can drop off used materials to be recycled, such as batteries, electronics, household hazardous waste (e.g., paint, antifreeze, pesticides), lighting and tires, for free. For specific examples of materials accepted and important information to know before dropping off materials, visit the Where to Recycle map.

No, products or packaging designated as Hazardous and Special Products (HSP) are not obligated under the Blue Box Regulation. For example, primary packaging for paints and coatings are HSP and therefore not obligated as Blue Box materials.

Some packaging for HSP products may still be obligated. For example, the packaging that contains an oil filter is obligated as Blue Box materials.

Consult the HSP Regulation or the Compliance and Registry Team for further information.

The HSP Regulation has 13 materials obligated under it. Materials that share the same obligations have been grouped into categories.

Category A:

• Oil Filters: a fluid filter, other than a gasoline filter, and includes,
  a) a spin-on style filter or element-style fluid filter that is sold separately or as part of a product, that is used in hydraulic, transmission or internal combustion engine applications,
  (b) a filter used for oil, diesel fuel, storage tank fuel, coolant, household furnace fuel, and
  (c) a sump type automatic transmission filter
• Non-refillable pressurized containers: pressurized containers that are used for the supply of a gas product, including propane, but cannot be refilled

Category B:

• Antifreeze: a product that contains ethylene or propylene glycol used or intended for use as a vehicle engine coolant
• Oil containers: containers that have a capacity of 30 litres or less and that are used for the supply of new lubricating oil
• Solvents: products that are liquid intended to be used to dissolve or thin a compatible substance, aresupplied in a container that has a capacity of 30 litres or 30 kg or less, and that meet one or both of the following criteria:
  • It is comprised of 10% or more of water-immiscible liquid hydrocarbons, including halogen-substituted liquid hydrocarbons
  • It is flammable and is as described in Clause 4.2 and as defined in Clause 7.2 of CSA Standard Z752-03, “Definition of Household Hazardous Waste”
• Paints and coatings: latex, oil or solvent-based architectural coatings and includes paints and stains whether tinted or untinted, non-pesticide marine paints, paints for automotive craft and industrial applications
• Pesticides: pesticides, fungicides, herbicides or insecticides that are registered under the Pest Control Products Act (Canada)

Category C:

• Barometers: barometers, intended for residential use, that contain mercury and may contain electronic components
• Thermometers: thermometers that are intended for residential use to measure body or air temperature, that contain mercury and may contain electronic components
• Thermostats: thermostats that contain mercury, and may contain electronic components

Category D:

• Fertilizers: substance or mixture of substances containing nitrogen, phosphorus, potassium or other plant food, manufactured, sold or represented for use as a plant nutrient and regulated under the Fertilizers Act (Canada)

Category E:

• Refillable propane containers: propane containers that can be refilled, have a water capacity of 109 litres or less and are used only for propane
• Refillable pressurized containers: pressurized containers that are used for the supply of a gas product and can be refilled

For more guidance, read the “What HSP Needs to be Reported?” Compliance Bulletin.

The following materials include the product’s primary packaging:

• Antifreeze
• Paints and coatings
• Pesticides
• Solvents

Note: This does not include primary packaging made of corrugated and boxboard boxes, plastic film, shrink wrap or printed materials.

Oil containers, solvents, paints and coatings, fertilizers and pesticides continue to only be obligated when supplied in a container that has a capacity is less than 30 litres or 30 kilograms.

All antifreeze supplied – regardless of container size – must be reported. However, the antifreeze container is only obligated when supplied in a container that has a capacity that is less than 30 litres or 30 kilograms.

See our FAQ to understand “Are containers that are obligated under the Hazardous and Special Products (HSP) Regulation obligated as Blue Box materials?”

No. Recycling drop-off locations displayed on the map cannot:​

• charge the public a fee to drop off materials that the location accepts.​
• refuse the drop-off of materials displayed on the map. However, recycling locations can request reasonable requirements when consumers drop off an item to ensure health and safety. For example, sites may require that used oil filters are dropped off in sealed containers, light tubes are taped together, etc.

If you are charged a fee or refused drop off, you can report an issue about that specific location to RPRA (see our other FAQ for further instructions).

No, where a producer is exempt, the regulatory obligations do not become the responsibility of the organization that is next in the producer hierarchy. The exempt producer remains the “producer” for those materials; they are just exempt from certain requirements under the regulation as set out in the relevant provisions providing for the exemption. This is the case in all RRCEA regulations.

RPRA’s Where to Recycle map displays locations across Ontario where the public can drop off used materials to be recycled, such as batteries, electronics, household hazardous waste (e.g., paint, antifreeze, pesticides), lighting and tires, for free. Materials collected at these locations are reused, refurbished, recycled, or properly disposed of to help keep them out of landfill, recover valuable resources and protect our environment. Learn more here.

A public collection site must be readily accessible to the public and accept designated used materials during regular business hours. Publicly accessible collection sites and events appear on the Where to Recycle map.

A private collection site (e.g. office or school that collects designated materials) does not need to be publicly accessible. Private collection sites do not appear on the map.

Read this related FAQ: What does it mean for a collection site to be readily accessible to the public?

Municipalities are required to accept materials from the sectors identified in their Environmental Compliance Approval (ECA). Municipalities are not required to accept more than what their ECA requires them to.

For the 2024 performance report, all HSP processors are not required to report on their RER.

Amendments to the Hazardous and Special Products (HSP) Regulation have changed the RER requirements for the 2025 calendar year and going forward, depending on the material category:

• Category A (oil filters and non-refillable pressurized containers):

Effective in 2025, and going forward, processors of Category A materials are no longer required to calculate or report on their RER. Producers (or PROs on their behalf) are no longer required to work with processors that meet specified RERs.

• Category B (antifreeze, oil containers, paints and coatings and solvents, but not pesticides) and Category C (barometers, thermometers and thermostats):

In 2027, producers (or PROs on their behalf) must use a processor who met, at a minimum, the average RER specified in the table below in the calendar year two years prior for the type of HSP.

• Category D (fertilizers), Category E (refillable propane containers and refillable pressurized containers), and pesticides (Category B):

These materials do not have any RER requirements.

No. Section 68 subsection (3) of the Resource Recovery and Circular Economy Act states that “a person responsible for establishing and operating a collection system shall ensure that no charge is imposed at the time of the collection.”

No. The Authority does not administer contracts or provide incentives. Under the Regulations, producers will either work with a producer responsibility organization (PRO) or work directly with collection sites, haulers, refurbisher’s and/or processors to meet their collection and management requirements. Any reimbursement for services provided towards meeting a producers’ collection and management requirements will be determined through commercial contracts.

To discuss any payment, contact your service provider or a PRO. RPRA does not set the terms of the contractual arrangements between PROs and producers.

Businesses have the choice to recover the cost of recycling their products by incorporating those costs into the overall cost of their product (as they do with other costs, such as materials, labour, other regulatory compliance costs, etc.) or by charging it as a separate fee to consumers.

Environmental fees are not mandatory and are applied at the discretion of the business charging them, including the amount of the fee.

Consumer protection laws in Ontario prohibits the misrepresentation of charges, which means that producers or retailers cannot misrepresent any visible fees as a regulatory charge, tax, RPRA fee or something similar. Consumers who have questions or concerns about a specific transaction or want to report a misrepresentation can contact the Ministry of Public and Business Service Delivery at 1-800-889-9768.

As of March 2023, the promotion and education requirements related to environmental fees have been removed from the Tires, Batteries, Electrical and Electronic Equipment, and Hazardous and Special Products regulations. No changes were made to the Blue Box Regulation as it never contained promotion and education requirements related to these fees.

RPRA’s compliance bulletin Charging Tire Fees to Consumers has since been revoked and RPRA has ceased its enforcement of promotion and education requirements for visible fees across all materials.

No. RPRA is a Regulator that enforces the HSP Regulation and does not provide or play a role in the reimbursement or compensation of the obligated products. Contact your PRO for further details.

As an obligated HSP producer, you are required to:

• register and report annual supply and performance data of obligated materials
• meet mandatory and enforceable requirements for collection and management
• meet mandatory and enforceable requirements for promotion and education
• meet mandatory and enforceable requirements for auditing, verification, and record keeping

These requirements vary based on material type and amount of material the producer supplies.

As of October 1, 2021, producers, or PROs acting on their behalf, are required to establish and operate a management system and must:

• process all oil filters and non-refillable pressurized containers picked up from a collection site within three months from the date of the pickup
• ensure that materials are processed by an HSP processor registered with RPRA

Beginning January 1, 2022, producers are required to recover an amount of material based on their average supply into Ontario and report on it annually starting in 2023.

As of October 1, 2021, producers, or PROs acting on their behalf, are required to establish and operate a system for managing HSP by satisfying their management requirements as follows:

• All oil containers, antifreeze, solvents, paints and coatings picked up from a collection site must be processed within three months from the date of the pickup
• Producers must ensure that materials are processed by an HSP processor registered with RPRA. In 2027, producers or PROs on their behalf must use a processor who met, at a minimum, the average recycling efficiency rate (RER)specified in the table below in the calendar year two years prior for the type of HSP:

• Producers of pesticides must ensure that pesticides are properly disposed of at an HSP disposal facility registered with RPRA no later than three months after the day the pesticides are collected

As an HSP producer of mercury containing barometers, thermometers or thermostats, what are my management requirements?

Producers must ensure that, no later than three months from the date of the pickup, the HSP is processed by an HSP processor who is registered with RPRA.

In 2027, producers or PROs on their behalf must use a processor who met, at a minimum, the average recycling efficiency rate (RER) specified in the table below in the calendar year two years prior:

Yes. You are required to submit 2018, 2019 and 2020 supply data when registering with the Authority if you are a producer of oil filters, oil filters, oil containers, antifreeze, pesticides, solvents, paints and coatings, refillable or non-refillable pressurized containers and:

• supplied materials between January 1, 2018, and October 31, 2021, and
• your average weight of supply is above the threshold stated in the below table

Otherwise, a producer must register on or before July 31 of the first calendar year in which the producer exceeds the above threshold. To calculate your average weight of supply, reference the Registration Form.

Paints, pesticides, solvents fertilizers obligated under the HSP Regulation along with their primary packaging must be accepted at collection sites collecting the corresponding material. For instance, empty paint cans and pesticide aerosols obligated under the HSP Regulation must be accepted at collection sites collecting paint and pesticides.

See our FAQ to understand “Under the HSP Regulation, is the packaging of antifreeze, pesticides, solvents, paints and coatings obligated?” and “Are containers that are obligated under the HSP Regulation obligated as Blue Box materials?“

Typically, only municipal depots may require valid IDs when dropping off materials to recycle to confirm you live in that municipality. It is recommended to bring your ID with you to any location, just in case.

Under Ontario’s circular economy laws, businesses that produce or supply batteries, electronics, household hazardous waste, lighting, and tires are required to provide recycling locations and report them to RPRA. Only locations reported to RPRA appear on the map.

Recycling locations you’re already aware of that don’t appear on the map most likely collect materials not listed above or are operated by a municipality who aren’t required to report recycling locations to RPRA.

Amendments to the Hazardous and Special Products (HSP) Regulation have changed the RER reporting requirements, depending on the material category:

• Category A (oil filters and non-refillable pressurized containers):

Effective for the 2025 calendar year, and every year thereafter, producers (or PROs on their behalf) are no longer required to use processors that meet specified RERs.

• Category B: (antifreeze, oil containers, paints and coatings and solvents, but not pesticides) and Category C (barometers, thermometers and thermostats):

In 2027, producers (or PROs on their behalf) must use a processor who met, at a minimum, the average RER specified in the table below in the calendar year two years prior:

• Category D (fertilizers), Category E (refillable propane containers and refillable pressurized containers), and pesticides:

These materials do not have any RER requirements.

If First Nation communities, municipalities or other collection site operators want to collect used HSP as a service to customers or residents, they need to ensure their sites are included in a producer’s collection network.

Most producers will be working with service providers, such as PROs, processors or haulers to operate their collection networks. To join a collection network, First Nation communities, municipalities, and collection site operators should contact a service provider registered with RPRA. View the list of registered service providers here.

Municipalities and First Nations communities can also hold collection events. Collection events are typically one to two day events where members of the public or community can drop off materials such as HSP. These communities should contact a service provider if they are interested in providing these services to their residents.

All municipalities, territorial districts and First Nation communities can contact producers or PROs to arrange a pickup once they collect a specific amount of HSP material. The minimum amount required for pickup differs by category. For further information about this option, please see our Recycling in First Nation Communities page.