Frequently Asked Questions

RPRA takes a risk-based and proportional approach to compliance. This approach focuses on the potential risks that arise from non-compliance and assessing those risks to guide the use of compliance tools and the deployment of resources to minimize risk and maximize compliance. Learn more about RPRA’s Risk-Based Compliance Framework.

As a provincial regulator, we have the following powers to bring non-compliant parties into compliance:

• Broad inquiry powers including authority to compel documents and data
• Inspections and investigations
• Audits
• Compliance Orders and Administrative Penalty Orders (amounts to be set in regulation once finalized)
• Prosecution

RPRA’s primary approach to compliance is through communications (C4C – Communicating for Compliance). RPRA communicates directly with obligated parties and informs them of their requirements and when and how they must be completed. A high degree of compliance is achieved with this approach.

RPRA considers free riders a high priority to the programs we administer and focuses compliance efforts on bringing free riders into compliance with the regulations.

See our FAQ to understand “What is a free rider?”, and “What do I do if I think a business is a free rider?”

Free riders are obligated parties that:

• Have not registered or reported to RPRA
• Have not established a collection and management system (if they are so required to), or;
• Are not operating a collection and management system (if they are so required to).

See our FAQs to understand “What is RPRA’s approach to free riders?”, and “What do I do if I think a business is a free rider?”

To note:

• Some producers only have requirements to register and report. Please refer to your specific program page on our website to understand producer obligations.
• Collection and management systems may be accomplished by a producer responsibility organization (PRO) on behalf of a producer through contractual arrangements between the producer and PRO. If a PRO is managing a producer’s collection and management requirements, producers must identify that PRO to RPRA.

A newspaper producer is a person who supplies newspapers to consumers in Ontario. For the purpose of the Blue Box Regulation, newspapers include broadsheet, tabloid or free newspaper. For further information, see the FAQ: What is a newspaper?

Note that a producer of supplemental advertisements or flyers that are supplied with a newspaper would not be considered a newspaper producer as they do not supply the actual broadsheet, tabloid, or free newspaper. This producer cannot use the newspaper exemption percentage to be exempt from Blue Box collection and management requirements. See the FAQ: Are there exemptions for Blue Box producers?

To register as a PRO, contact the Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free 1-833-600-0530.

If a municipality chooses not to operate any tire collection sites, residents can be directed to a registered collector.

Contact RPRA’s Compliance and Registry Team at [email protected], 647-496-0530 or toll free at 1-833-600-0530 if you or your residents have any issues dropping off less than 10 tires to a registered collector’s site.

A producer responsibility organization (PRO) is not necessarily required to include each and every collection site in Ontario in their collection system. However, producers and PROs acting on their behalf are required to establish and operate a collection system that meets the requirements of the Tires Regulation.

If a collection site operator is unable to be included in a collection system, the operator should contact RPRA’s Compliance Team at [email protected], 647-496-0530 or toll free at 1-833-600-0530 for assistance.

Read Compliance Bulletin – Tire Collection Systems for more information. The contact information for all registered PROs is available on the producer responsibility organization webpage.

A volunteer organization is a person who:

• Is a brand holder who owns a brand that is used in respect of batteries, ITT/AV, or lighting;
• Is not a resident in Canada;
• Has registered with RPRA; and
• Has entered into a written agreement with a producer for the purpose of carrying out one or more producer responsibilities.

A volunteer organization is not a producer but can take on the registration and reporting responsibilities for producers in relation to its brand. Under the Regulation, producers remain responsible for meeting their management requirements and cannot pass off their obligations through voluntary remitter agreements or any other commercial agreement.

Any brand holder or producer who is interested in making any agreement as indicated (or described) above, should contact the Compliance Team at [email protected], 647-496-0530 or toll-free at 1-833-600-0530.

You are considered a battery producer under the Batteries Regulation if you supply batteries into Ontario and one of the following apply:

• Are the brand holder of the battery and have residency in Canada;
• If there is no resident brand holder, have residency in Ontario and import batteries from outside of Ontario;
• If there is no resident importer, have residency in Ontario and markets directly to consumers in Ontario (e.g., online sales); or
• If there is no resident marketer, does not have residency in Ontario and markets directly to consumers in Ontario (e.g., online sales).

Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Batteries Regulation for more detail or contact the Compliance and Registry Team for guidance at [email protected] or (647) 496-0530 or toll-free at (833) 600-0530.

You are an information technology, telecommunications, audio-visual (ITT/AV) producer if you market ITT/AV into Ontario and:

• Are the brand holder of the ITT/AV and have residency in Canada;
• If there is no resident brand holder, have residency in Ontario and import ITT/AV from outside of Ontario;
• If there is no resident importer, have residency in Ontario and market directly to consumers in Ontario (e.g., online sales); or
• If there is no resident marketer, do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Electrical and Electronic Equipment Regulation for more detail or contact the Compliance and Registry Team for guidance at [email protected] or (647) 496-0530 or toll-free at (833) 600-0530.

Under the Blue Box Regulation, a packaging-like product is:

• ordinarily used for the containment, protection, handling, delivery, presentation or transportation of things
• ordinarily disposed of after a single use
• not used as packaging when it is supplied to the consumer

Packaging-like products include aluminum foil, a metal tray, plastic film, plastic wrap, wrapping paper, a paper bag, beverage cup, plastic bag, cardboard box or envelope, but does not include a product made from flexible plastic that is ordinarily used for the containment, protection, or handling of food, such as cling wrap, sandwich bags, or freezer bags.

If a producer is unsure whether or not their product is a packaging-like product, they can ask themselves the following questions to help determine whether the product is obligated to be reported under the Blue Box Regulation:

1. Is the product actually packaging around a separate product?
   • If yes, the product is not a packaging-like product. Instead, the product is considered blue box packaging and must be reported as blue box material.  If no, continue to the next question.
2. Is the product used for the containment, protection, handling, delivery, presentation or transportation of a thing(s)?
   • If no, the product is not a packaging-like product. If yes, continue to the next question.
3. Is the product typically disposed of after a single use (regardless if some may wash and reuse it)?
   • If no, the product is not a packaging-like product. If yes, continue to the next question.
4. Is the product made from flexible plastic that is for the containment, protection or handling of food?
   • If yes, the product is not a packaging-like product. If no, the product is a packaging-like product and must be reported as blue box material.

If a producer is still unsure whether or not their product is a packaging-like product, they should contact the Compliance and Registry Team at 833-600-0530 or [email protected].

You are a hazardous and special products (HSP) producer if you market antifreeze and oil filters (excluding those provided in new vehicles, for which a separate hierarchy applies as outlined below), oil containers, solvents, paints and coatings, pesticides, fertilizers, pressurized containers or refillable propane containers to consumers in Ontario and:

• You are the brand holder and have residency in Canada;
• If there is no resident brand holder, you have residency in Ontario and import from outside of Ontario;
• If there is no resident importer, you have residency in Ontario and market directly to consumers in Ontario (e.g., online sales); or
• If there is no resident marketer, you do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

You are a hazardous and special products (HSP) producer if you market oil filters and antifreeze provided in new vehicles into Ontario and:

• You are the manufacturer of the new vehicle and have residency in Canada;
• If there is no resident vehicle manufacturer, you have residency in Ontario and import the vehicle from outside of Ontario;
• If there is no resident importer, you have residency in Ontario and market the vehicle directly to consumers in Ontario; or
• If there is no resident marketer, you do not have residency in Ontario and market the vehicle directly to consumers in Ontario.

You are a hazardous and special products (HSP) producer if you market mercury-containing barometers, thermometers or thermostats into Ontario and:

• You are the brand holder and have residency in Canada; or
• You are the brand holder of barometers, thermometers or thermostats marketed to consumers in Ontario that do not contain mercury

You are a hazardous and special products (HSP) producer if you market fertilizers into Ontario and:

• You are the brand holder and have residency in Canada

Even if you do not meet the above definitions, there may be circumstances where you qualify as a producer. Read the Hazardous and Special Products Regulation for more details or contact the Compliance Team for guidance at [email protected] or toll-free at 1- (833) 600-0530.

Related FAQs: 

• When and how do I register with RPRA as an HSP producer?

A newspaper is a regularly (usually daily or weekly) printed document consisting of large, folded, stapled or unstapled, sheets of paper containing news reports, articles, photographs, and advertisements. Newspapers include broadsheet, tabloid, and free newspaper categories.

Newspapers have traditionally been published in print on low-grade paper known as newsprint. However, not all documents printed on newsprint are considered newspapers. For example, flyers printed on newsprint quality paper supplied separately from newspapers are not newspapers for the purpose of supply data reporting under the Blue Box Regulation.

For the purpose of supply reporting, newspapers include any supplemental advertisements and inserts that are provided with/inserted in them (e.g., a flyer or circular that is placed within the folds of a newspaper). Inserts may be composed of any material including, but not limited to, paper. See the FAQ: How do newspaper producers report their supply of newspapers?

Note that magazines are not considered newspapers; a magazine is a periodical publication containing articles and illustrations, typically covering a particular subject or area of interest, and printed on high-quality paper.

A person is considered a lighting producer under the Electrical and Electronic Equipment (EEE) Regulation if they supply lighting into Ontario and one of the following apply:

• Are the brand holder for the lighting and have residency in Canada;
• If there is no resident brand holder, have residency in Ontario and import lighting from outside of Ontario;
• If there is no resident importer, have residency in Ontario and market directly to consumers in Ontario (e.g. online sales); or
• If there is no resident marketer, do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Electrical and Electronic Equipment Regulation for more detail or contact the Compliance and Registry Team for guidance at [email protected] or (647) 496-0530 or toll-free at (833) 600-0530.

See our FAQ to understand “What is lighting under the EEE Regulation?”, “Who is a brand holder?”

If you select electronic bill payment as your method of payment, this will be done through your online banking account, using the bill payment functionality. It is available at most major Canadian banks (e.g., TD, RBC, BMO, Scotiabank). 

Follow these steps to complete your payment:

1. Log in to your bank account.
2. Go to the bill payment section and add RPRA as payee.
3. Enter your registration number (found on your invoice) as the account number. 

Please note:

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1–2 weeks for payment to be reflected in your Registry account. 

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select electronic data interchange (EDI) as your method of payment, this is an electronic payment through your bank, also commonly known as EFT or ACH.

Follow these steps to complete your payment:

1. Submit your payment using RPRA’s banking information provided on your invoice.
2. Reference your invoice number when you submit this payment to your bank so RPRA can identify your payment and send your remittance details to [email protected]

Please note:

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for payment to be reflected in your Registry account.

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free at 1-833-600-0530.

For the purposes of the Electrical and Electronic Equipment (EEE) Regulation, a fixture is an electrical device supporting one or several electric lamps that provide illumination. Fixtures are not obligated as lighting under the EEE Regulation.

Fixtures require an electrical connection to a power source, whether it is directly connected to alternative current or batteries.

Fixtures can be hardwired, free standing, portable and even solar powered.

Examples of fixtures include table lamps, floor lamps, etc.

Any donated or re-supplied paper products or other Blue Box materials that are supplied to consumers through a reuse store or upcycling event should not be included in your supply report.

RPRA’s Where to Recycle map displays locations across Ontario where the public can drop off used materials to be recycled, such as batteries, electronics, household hazardous waste (e.g., paint, antifreeze, pesticides), lighting and tires, for free. Materials collected at these locations are reused, refurbished, recycled, or properly disposed of to help keep them out of landfill, recover valuable resources and protect our environment.

Note: In October 2026, the Where to Recycle map moved from rpra.ca to OntarioRecycles.ca, RPRA’s website to keep the public informed about the circular economy and recycling in Ontario.

Under the WDTA Blue Box program, municipalities could choose to accept these materials in their programs. This choice varied between municipalities.

Under the producer-run Blue Box program, none of these materials are considered obligated Blue Box materials. The Blue Box Regulation specifically states that hard or soft cover books or products made from flexible plastic that is ordinarily used for the containment, protection and or handling of food, such as cling wrap, sandwich bags or freezer bags are not Blue Box materials. Pots and pans do not meet the definition of Blue Box material under the Regulation.

Producers are not obligated to collect or manage the recovery of these materials.

A collection site is required to:

• accept all used materials that are designated under the program the collection site operates under*,
• accept materials dropped off free of charge, and
• accept materials dropped off during regular business hours.

The amount and type of materials a collection site must accept varies by which program they operate under.

*More information on what materials must be accepted for each recycling program can be found here.

Note: In October 2026, the Where to Recycle map moved from rpra.ca to OntarioRecycles.ca, RPRA’s website to keep the public informed about the circular economy and recycling in Ontario.

Yes, reusable bags made from Blue Box materials ( e.g. plastic, paper) and used as convenience packaging are obligated under the Blue Box Regulation and must be reported annually by producers in their supply report.

Convenience packaging refers to material that is provided with a product for consumers to handle or transport that product, in addition to the product’s primary packaging. This includes items such as bags and boxes that are supplied to consumers at check out.

For additional clarity:

• Reusable bags made primarily from plastic, paper, or any other Blue Box material, or a combination of these materials, are obligated. Reusable bags made from textile fibres such as cotton, hemp, bamboo, etc., are not obligated.
• Recycled content of the material has no impact on whether a reusable bag is obligated. For example, reusable bags containing post-consumer recycled plastic content are obligated.
• A reusable bag is obligated regardless of whether it is supplied to the consumer for free or at a cost. Examples include bags supplied at checkout to consumers at retail locations.

If you haven’t been reporting reusable bags as part of your annual supply data, please contact the Compliance Team immediately at [email protected].

Also see our FAQ: ‘What do I do if I misreported my supply data?’

Under the producer responsibility framework, producers of Blue Box materials are responsible for ensuring that residences in eligible communities with curbside collection have a Blue Box receptacle. Examples of receptacles that must be provided to residents include bins, bags and carts.

The receptacle must be provided free of charge at least one week before producers begin collecting from the residence. Producers must deliver Blue Box receptacles to residents, or make them available for pickup if the resident prefers.

Blue Box receptacles must be appropriate for the residence, meaning they must meet the specific needs of the resident and must be equipped to follow local collection standards. For instance, some municipalities allow the use of carts whereas others use bags.

Under the Blue Box Regulation, a building is a “facility” if it is one of the following:

• A multi-residential building with six (6) or more dwelling units
• A public or private school
• An Elders’ lodge
• A not-for-profit retirement home
• A not-for-profit long-term home

To be considered an “eligible facility” – a facility that is eligible to receive Blue Box collection services under the Blue Box Regulation – one of the following must apply:

a) The facility is located within a community* that has or will join the common collection system and was previously serviced under the legacy Blue Box program (e.g., received depot or curbside collection from the municipality, local service board or First Nation before it joined the common collection system). This facility is eligible to receive collection service on its host community’s transition date.

or

b) The facility was not previously serviced under the legacy Blue Box program but is planning to register for collection under the new Blue Box system. Facilities in this category will be eligible to receive Blue Box collection services under the producer run program starting January 1, 2031.

*A “community” refers to a municipality, local service board or First Nation

To better understand when your eligible facility is eligible for Blue Box collection, see the chart below:

If you have questions, please contact the Compliance and Registry Team at [email protected] or 1-833-600-0530 (toll-free).

Yes, residents of multi-residential building who used their community depot to drop off Blue Box material because their facility did not have private Blue Box collection can still rely on the existing community depot to drop off Blue Box material.

Community depots operated by producers must be free of charge.

No. Under the residential Blue Box program, industrial, commercial and institutional locations (IC&I) are considered ineligible sources. This means that Blue Box producers are not obligated to provide collection services to IC&I locations.

Under the legacy Blue Box program, a community may have offered recycling services, free of charge to IC&I locations. Examples include but are not limited to libraries, community centres, restaurants, daycares, places of worship, hospitals, businesses, shopping malls, retail stores among others. Some communities may choose to continue offering these services to IC&I locations.

No, First Nation communities are not required to sign agreements with a PRO or PROs to have materials picked up.

Producers, or PROs on their behalf, are required to provide call-in collection services to pick up tires, electronics, lighting, batteries, and household hazardous and special products free of charge.

For details about minimum amounts required for pickup, timelines for pickup for communities both north and south of the Far North boundary, and contact information for PROs that offer call-in collection, visit our Recycling in First Nation Communities webpage.