Frequently Asked Questions
FAQ filtered results:
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Program: Hazardous WasteTopic: Registration , Registry , Reporting , RPRA Program and Registry Fees
When your HWP invoice total is $500 or less, the default method for paying that invoice is automatically set to credit card. This feature aims to simplify transactions for smaller amounts and ensure a smoother payment process.
As seen in the image below, if your HWP invoice is $500 or less, the payment method will automatically be set to credit card. Once you click next, you will input your credit card details, then click pay. Your payment will process automatically. If an alternate payment method is required, please contact us.
Note: As of April 2024, all programs except for HWP, have the option to select from various payment methods, including bank withdrawal, credit card, electronic data interchange, electronic bill payment, and cheque, regardless of the invoice amount.
If your company is unable to pay an invoice by credit card, please contact RPRA’s Compliance Team at registry@rpra.ca or (833) 600-0530.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees
Producers are obligated parties under the Resource Recovery and Circular Economy Act and are ultimately responsible for their data submitted through RPRA’s Registry. Producers can choose to contract with an external consultant to support their data submission, but third parties have limited permissions in the Registry as they are not regulated parties.
A producer can choose to assign a primary or secondary user profile in their Registry account to an external consultant. An external consultant may submit supply data reports and/or pay registry fees on the producer’s behalf.
External consultants cannot submit and/or sign registration, executive attestations, account admin changes or supply data adjustment documentation on behalf of a producer. External consultants cannot be account admins, nor can they manage a PRO within the Registry on behalf of a producer.
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Program: Hazardous WasteTopic: AGD , Generator , Registry , RPRA Program and Registry Fees
The HWP Registry is unable to accept partial payments for invoices issued to an account. Monthly invoices will include the applicable fees for all manifests completed during the previous month and will break fees down by facility. Consider an internal business process to bill back each facility as required.
See FAQ: Can we set up separate invoices for each facility within one account?
See FAQ: What information is included on an invoice for HWP Registry fees? -
Program: Hazardous WasteTopic: AGD , Generator , Registry , RPRA Program and Registry Fees
Admin Primary Secondary Receive invoice notifications via email ⚫ ⚫ Pay invoices in the Registry ⚫ ⚫ ⚫ Download invoices in the Registry ⚫ ⚫ ⚫ Filter invoices by facility, date, invoice number, payment status ⚫ ⚫ ⚫ View manifests with fees ⚫ ⚫ ⚫ Download manifests with fees reports ⚫ ⚫ ⚫ Receive separate invoices for each facility within one account Not Applicable Pre-payment of invoices Not Applicable Make partial payment to invoices Not Applicable -
Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: Registry , RPRA Program and Registry Fees
Registrants can access past invoices in their Registry account under a new tab labelled “Invoices”. See sample screenshot below.
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Program: Hazardous WasteTopic: RPRA Program and Registry Fees
RPRA received a ruling from the CRA that HST must be charged on its fees under the Resource Recovery and Circular Economy Act, 2016 (RRCEA). RPRA has determined that this ruling applies to all RRCEA producer responsibility programs and the Excess Soil and Hazardous Waste programs.
Before January 1, 2023, you paid Hazardous Waste fees to the Ministry of the Environment, Conservation and Parks. Now, you are paying fees to RPRA to cover the costs of building, operating and providing support for the new HWP Registry. These RPRA fees are subject to HST.
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: RPRA Program and Registry Fees
Registrants can access past invoices in their Registry account under a new tab labelled “Invoices”. A banner will be displayed that highlights whether an invoice has been amended to include HST as well as the date the amended invoice was reissued. This will show on all invoices with an invoice date before December 21, 2022. See sample screenshot below.
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: RPRA Program and Registry Fees
Starting January 1, 2023, RPRA will collect 13% HST on all fees at the time of fee payment.
This decision is based on a ruling RPRA received from the CRA in which HST must be charged on its fees under the Resource Recovery and Circular Economy Act, 2016 (RRCEA). RPRA has determined that this ruling applies to all RRCEA producer responsibility programs and the Excess Soil and Hazardous Waste programs.
On December 22, 2022, RPRA will reissue invoices that were issued prior to January 1, 2023, amended to indicate that 13% HST was paid. From December 22 onwards, registrants will be able to access the amended invoices in their Registry accounts under a new tab labelled “Invoices”. The amended invoice will show an HST amount as well as the date the amended invoice was reissued.
Important notes:
- On the amended invoices there have been no changes to the Invoice Total and registrants will not be required to pay any additional monies to RPRA for past invoices.
- Registrants may be able to claim input tax credits for the HST collected on RPRA fees, for both the amended invoices and new invoices issued January 1, 2023, onwards. However, RPRA is not in a position to provide tax advice and suggests you consult your internal or external accountants to seek their counsel.
- All new invoices issued effective January 1, 2023, will contain appropriate information identifying the amount of the HST and other relevant details. These invoices will also be displayed under the “Invoices” tab in a registrants’ Registry account.
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Program: Hazardous WasteTopic: AGD , Generator , Registry , RPRA Program and Registry Fees
The HWP Registry is unable to issue separate invoices for different facilities managed under one account.
Monthly invoices will include the applicable fees for manifests completed during the previous month and will break fees down by facility. If a user is looking for more details about facility-specific activities, they can find that information in the registry.
See FAQ: What information is included on an invoice for HWP Registry fees?
See FAQ: Can I submit a partial payment for only the facilities I manage? -
Program: Hazardous WasteTopic: AGD , Generator , Registry , RPRA Program and Registry Fees
See sample invoices here. The three examples included in the PDF are:
- Manifest Invoice – Generator Variant (aggregates fees for multiple manifests over a month; includes a facility-level breakdown)
- Manifest Invoice – AGD Variant (aggregates fees for multiple manifests over a month; includes a company- and facility-level breakdown)
- On-site Waste Activity Invoice (fees for a single On-site waste activity)
Manifest invoices will be issued on the first day of each month and will include all manifests completed in the previous month, For example, an invoice issued on February 1 will include completed manifests from January 1 to January 31.
The primary user of the account will receive an email notification when a manifest invoice is issued. Any primary or secondary user on the account can access and pay an invoice from the Registry homepage.
While the manifest invoice provides a total fee for each facility, users can see the fee per individual manifest from the Invoices tab in their Registry Account.
The easiest way to find individual manifest fees is directly in the Invoices tab under Manifests with Fees. Users can find individual manifest fees under the Manifests tab, but they’ll have to navigate to the “Closed Manifests” section and then search for and open the manifest itself.
On-site waste activity invoices will be issued when the Registry user completes an on-site waste activity report and submits their payment information.
See FAQ: What payment methods are available?