Frequently Asked Questions

Fees are tied to the activities that generators report on or that are reported on their behalf by authorized generator delegates (AGDs) (e.g., manifests and on-site storage, processing and disposal). Fees will be invoiced on the first day of each month and will include all manifests completed in the previous month.

RPRA consulted industry stakeholders on the 2025 HWP Registry Fees from September 27 to November 12, 2024 and, based on the feedback received, the HWP Registry Fees have been set on the following basis:

• fees is charged to generators only, aligning with the current Hazardous Waste Program fee structure
• the manifest fee has been set at $6, the same rate as today, and will be charged per manifest
• the tonnage fee has been set at $27.50, instead of the past $30 fee, and will only apply to shipped hazardous waste and hazardous waste that is disposed on site which remains the same as today’s framework
• there is no annual registration fee
• all existing fee exemptions are maintained, as per Ontario Regulation 323/22: Subject Waste Program

View the 2025 HWP Registry Fees Schedule

See FAQ: Will I pay my fees using a prepaid account like HWIN?

See sample invoices here. The three examples included in the PDF are:

• Manifest Invoice – Generator Variant (aggregates fees for multiple manifests over a month; includes a facility-level breakdown) 

• Manifest Invoice – AGD Variant (aggregates fees for multiple manifests over a month; includes a company- and facility-level breakdown) 

• On-site Waste Activity Invoice (fees for a single On-site waste activity) 

Manifest invoices will be issued on the first day of each month and will include all manifests completed in the previous month, For example, an invoice issued on February 1 will include completed manifests from January 1 to January 31.  

The primary user of the account will receive an email notification when a manifest invoice is issued. Any primary or secondary user on the account can access and pay an invoice from the Registry homepage.  

While the manifest invoice provides a total fee for each facility, users can see the fee per individual manifest from the Invoices tab in their Registry Account.

The easiest way to find individual manifest fees is directly in the Invoices tab under Manifests with Fees. Users can find individual manifest fees under the Manifests tab, but they’ll have to navigate to the “Closed Manifests” section and then search for and open the manifest itself.

On-site waste activity invoices will be issued when the Registry user completes an on-site waste activity report and submits their payment information.  

See FAQ: What payment methods are available?

Fees associated with project area notices are calculated at a variable rate based on the volume of soil being moved. Flat fees will be applied to Project Area Notices for soil volumes below and above certain thresholds.

Fees associated with Reuse Site Notices are tiered, with increasing flat fees applied according to the volume of soil being accepted at the reuse site.

There is one flat fee associated with Residential Soil Depot Notices.

Fees will be consulted upon annually as required by the RRCEA.

No. Fees will be invoiced monthly and will include applicable fees for manifests completed during the previous month. Fees for onsite disposal will be invoiced at the time the disposal activity report is completed. 

See FAQ: What payment methods are available in the Registry?

See FAQ: Who pays RPRA’s HWP Registry fees?  

See FAQ: What information is included on an invoice for HWP Registry fees? 

Fees will be charged to generators only, aligning with the current Hazardous Waste Program fee structure.

If full delegation is selected, the authorized delegate that registers the generator’s facility will pay the fees. 

If a generator has partially delegated to a service provider, the AGD can manage and report activities at the generators’ facilities, but the generator will be responsible for paying the fees. 

See FAQ: Will I pay my fees using a prepaid account like HWIN?  

See FAQ: Is there a fee to set up an account in the HWP Registry? 

RPRA received a ruling from the CRA that HST must be charged on its fees under the Resource Recovery and Circular Economy Act, 2016 (RRCEA). RPRA has determined that this ruling applies to all RRCEA producer responsibility programs and the Excess Soil and Hazardous Waste programs.

Before January 1, 2023, you paid Hazardous Waste fees to the Ministry of the Environment, Conservation and Parks. Now, you are paying fees to RPRA to cover the costs of building, operating and providing support for the new HWP Registry. These RPRA fees are subject to HST.

In Section 3, you report market tip fees under the Blue Box Tonnes tab and Tonnes and Material Revenue sub-tab next to the appropriate Blue Box material.

Note: Market tip fees are mostly applicable to glass. The Datacall treats market tip fees as a processing cost, so do not deduct market tip fees from revenues.

Starting January 1, 2023, RPRA will collect 13% HST on all fees at the time of fee payment.

This decision is based on a ruling RPRA received from the CRA in which HST must be charged on its fees under the Resource Recovery and Circular Economy Act, 2016 (RRCEA). RPRA has determined that this ruling applies to all RRCEA producer responsibility programs and the Excess Soil and Hazardous Waste programs.

On December 22, 2022, RPRA will reissue invoices that were issued prior to January 1, 2023, amended to indicate that 13% HST was paid. From December 22 onwards, registrants will be able to access the amended invoices in their Registry accounts under a new tab labelled “Invoices”. The amended invoice will show an HST amount as well as the date the amended invoice was reissued.

Important notes:

• On the amended invoices there have been no changes to the Invoice Total and registrants will not be required to pay any additional monies to RPRA for past invoices.
• Registrants may be able to claim input tax credits for the HST collected on RPRA fees, for both the amended invoices and new invoices issued January 1, 2023, onwards. However, RPRA is not in a position to provide tax advice and suggests you consult your internal or external accountants to seek their counsel.
• All new invoices issued effective January 1, 2023, will contain appropriate information identifying the amount of the HST and other relevant details. These invoices will also be displayed under the “Invoices” tab in a registrants’ Registry account.

Registry fees cover the Authority’s costs to build, deploy and maintain the Registry, and to provide ongoing support to Registry users. As an administrative delegated authority of the Government of Ontario, the Authority does not receive any government funding and funds its operations through fees charged to regulated parties. The Authority operates on a cost-recovery basis.

No, only producers are required to pay RPRA program fees.  The decision to make producers pay fees and cover the Authority’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.

Reporting for 2022 waste shipments through the prior HWIN system is closed.

Users can pay outstanding fees or request refunds related to 2022 balances by logging into HWIN.ca. For questions related to outstanding fees and refunds email  HazardousWasteProgram@ontario.ca

Program fees are charges that producers obligated under the Resource Recovery and Circular Economy Act, 2016, are required to pay to RPRA annually to recover its operational costs, including costs related to building and operating the registry, providing services to registrants, and compliance and enforcement activities.

All current and past fee schedules can be found here.

Fees are charged upon completion of the initial notice filing, whether it’s a Project Area Notice, Reuse Site Notice, or Residential Development Soil Depot Notice. For Project Area and Reuse Area Notices, there may be a fee charged at the final filing (close-out), depending on whether the volume of soil generated or accepted has increased from what was reported in the initial notice filing.

No, users that filed notices in the Excess Soil Registry and paid the associated Registry fees before the temporary suspension came into effect on April 21, 2022, were complying with the necessary requirements of the regulation. Notices filed before the pause will continue to be recognized after January 1, 2023. No refunds will be issued.

When paying fees to RPRA,  you can select from one of the following payment methods:

• Bank withdrawal (pre-authorized debit)
• Credit card
• Electronic data interchange (EDI; also commonly known as ACH or EFT)
• Electronic bill payment
• Cheque

For instructions on how to submit payment by the method you chose, read one of the following FAQs:

• How do I pay my fees to RPRA by credit card?
• How do I pay my fees to RPRA by bank withdrawal (pre-authorized debit)?
• How do I pay my fees to RPRA by electronic bill?
• How do I pay my fees to RPRA by cheque?
• How do I pay my fees to RPRA by electronic data interchange (EDI)?

To note, Registry invoices are considered due on receipt. Invoices are in CAD funds and payments must be sent in CAD.

Consumer protection laws in Ontario prohibits the misrepresentation of charges, which means that producers or retailers cannot misrepresent any visible fees as a regulatory charge, tax, RPRA fee or something similar. Consumers who have questions or concerns about a specific transaction or want to report a misrepresentation can contact the Ministry of Public and Business Service Delivery at 1-800-889-9768.

As of March 2023, the promotion and education requirements related to environmental fees have been removed from the Tires, Batteries, Electrical and Electronic Equipment, and Hazardous and Special Products regulations. No changes were made to the Blue Box Regulation as it never contained promotion and education requirements related to these fees.

RPRA’s compliance bulletin Charging Tire Fees to Consumers has since been revoked and RPRA has ceased its enforcement of promotion and education requirements for visible fees across all materials.

RPRA’s Registry fees cover the costs related to compliance and enforcement and other activities required to administer the regulations under the RRCEA, and building and operating the Registry.

The Registry fees cover expenses in a given year (e.g., 2021 fees cover 2021 expenses). 2021 fees for Blue Box cover the Authority’s costs to undertake activities to implement the regulation in 2021, which include:

• helping obligated parties understand their requirements
• ensuring producers register and report their supply data by the deadline in the regulation
• compliance, enforcement, and communication activities

As required under the regulation, Project Leaders, Owners and Site Operators are required to use the Excess Soil Registry to file notices for certain Project Areas, Reuse Sites, and Residential Development Soil Depot sites where Excess Soil is generated, transported, temporarily placed, and deposited.

Project Leaders, Owners and Site Operators can also assign an Authorized Person to file a notice and pay fees in the Registry on their behalf.

Role definitions

Project Leader

In O. Reg. 406/19, the Project Leader means, in respect of a project, the person or persons who are ultimately responsible for making decisions relating to the planning and implementation of the project.

The Project Leader is responsible for ensuring that a Project Area Notice is filed if required. They must always complete and sign the required declarations that are a component of the notice being filed and pay Registry fees.

Owner

A person who owns the land, with an interest upon whose credit, behalf, privity or direct benefit an improvement is made to the premises.

For a Reuse Site or a Residential Development Soil Depot, an Operator may complete all aspects of the relevant notice filing in the Registry.

Operator

A person who has the charge, management, or control of a site. An Operator may be an owner of a property, lease a property or be contracted to operate a Project Area Site, Reuse Site or Residential Development Soil Depot.

For a Reuse Site or a Residential Development Soil Depot, an Operator may complete all aspects of the relevant notice filing in the Registry.

Authorized Person

A person who is authorized by the Project Leader, Owner, or Operator of a site, to complete a notice filing and pay fees on their behalf.

The Authorized Person can initiate a notice in the Registry if permitted to by the Project Leader, Owner, or Operator of a site, and can complete all required notice information and pay applicable fees on their behalf.

Qualified person (QP)

QPs under the regulation have the same meaning as section 5 and 6 of Ontario Regulation 153/04 (O. Reg. 153/04).

Section 5 of O. Reg. 153/04 defines a Qualified Person as professional engineers and geoscientists – these are the persons who may oversee or conduct environmental site assessments or complete certifications in a Record of Site Condition. Section 6 of O. Reg. 153/04 sets out the requirements for Qualified Persons who conduct or oversee a risk assessment.

A QP may be designated as an Authorized Person by the Project Leader or by an Owner/Operator to file a notice to the Excess Soil Registry on their behalf.

No, there is no fee to create an account in the HWP Registry. Fees will be tied to the activities that generators report on or that are reported on their behalf (e.g., manifests and on-site storage, processing and disposal).

View the 2025 HWP Registry Fees Schedule

See FAQ: When will I have to pay fees?

The HWP Registry is unable to issue separate invoices for different facilities managed under one account.

Monthly invoices will include the applicable fees for manifests completed during the previous month and will break fees down by facility. If a user is looking for more details about facility-specific activities, they can find that information in the registry.

See FAQ: What information is included on an invoice for HWP Registry fees? 
See FAQ: Can I submit a partial payment for only the facilities I manage?

See FAQ: What information is included on an invoice for HWP Registry fees?

See FAQ: Can we set up separate invoices for each facility within one account?
See FAQ: What payment methods are available? 

The HWP Registry is unable to accept partial payments for invoices issued to an account. Monthly invoices will include the applicable fees for all manifests completed during the previous month and will break fees down by facility. Consider an internal business process to bill back each facility as required.

See FAQ: Can we set up separate invoices for each facility within one account? 
See FAQ: What information is included on an invoice for HWP Registry fees?

HWIN pre-paid balances have not been transferred to the HWP Registry. The regulated community no longer has access to HWIN to manage their accounts and pay fees associated with activities from 2022 or earlier.

If necessary, the ministry will contact generators to address balances remaining in HWIN pre-paid accounts from 2022. The Ministry can be contacted at HazardousWasteProgram@ontario.ca

Read RPRA HWP Registry Fees Schedule

See FAQ: Will I pay my fees using a prepaid account like in HWIN?

Account admins have access to all information within a registrant’s account. They can create and assign primary and secondary users’ access to the account, edit and submit reports, and pay fees. They are the only ones who can manage PROs.  Account admins can view all activities users undertake. They will also be the recipient of emails from the Registry portal.

Primary users can only assign secondary users’ access to the account, edit and submit reports and pay fees.

Secondary users can only edit and submit reports and pay fees.

If you select credit card as your method of payment, this method of payment is done through your Registry account.

Follow these steps to complete your payment:

1. When you are in the payment method section in the Registry, select credit card as your preferred method.
2. Input your credit card details.
3. Click submit and payment will process automatically.

Please note:

• Registry invoices are considered due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• Once your transaction has been approved, your payment will be reflected in your Registry account immediately.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select bank withdrawal as your method of payment, this authorizes the Resource Productivity and Recovery Authority to make a one-time withdrawal for the Registry invoice payment from the account you provided.

Bank Withdrawal – Important Terms:

• You have authorized RPRA to make one-time debits from your account. RPRA will obtain your authorization before any additional one-time or sporadic withdrawal is debited from your account. You have agreed that this confirmation may be provided at least three (3) calendar days before the first payment is withdrawn from your account. You have waived any and all requirements for pre-notification of the account being debited.
• Your payments are being made on behalf of a business.
• Your agreement may be cancelled provided notice is received thirty (30) days before the next withdrawal. If any of the above details are incorrect, please contact us immediately at the contact information below. If the details are correct, you do not need to do anything further and your Pre-Authorized Debits (PAD) will be processed. You have certain recourse rights if any debit does not comply with these terms. For example, you have the right to receive a reimbursement for any PAD that is not authorized or is not consistent with this PAD Agreement. To obtain more information on your recourse rights, contact your financial institution or visit www.payments.ca.

Please note:

• Registry invoices are considered due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for the involved banks to process your payment.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select electronic bill payment as your method of payment, this method of payment is done through your online banking account, using the bill payment functionality. It is available at major Canadian banks (e.g., TD, RBC, BMO, Scotiabank, etc.).

Follow these steps to complete your payment:

1. Log in to your bank account.
2. Go to the bill payment section and choose to add a payee.
3. Search for and select “RPRA” as the payee.
4. Once “RPRA” is selected, enter your registration number as the account number to make your payment. Your registration number can be found on your invoice.

Please note:

• Registry invoices are considered due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for your payment to be reflected in your Registry account once you have completed it.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select cheque as your method of payment, follow these steps to complete your payment:

1. Make your cheque payable to “Resource Productivity and Recovery Authority”
2. Enter your Invoice Number on the memo line of the cheque
3. Please send your cheque to*:

• • Resource Productivity Recovery Authority
  • PO Box 46114, STN A
  • Toronto, ON
  • M5W 4K9

*As of January 20, 2023, the address for mailing cheques to RPRA has been revised. Please update your records and send cheques to the above address going forward.

Please note:

• Registry invoices are considered due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 2-4 weeks for your payment to be reflected in your Registry account once you have mailed your cheque due to mail and cheque processing times.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select electronic data interchange (EDI) as your method of payment, this is an electronic payment through your bank, also commonly known as EFT or ACH.

Follow these steps to complete your payment:

1. Submit your payment using RPRA’s banking information provided on your invoice.
2. Be sure to reference your Invoice Number when you submit this payment to your bank so that we will be able to identify your payment.

Please note:

• Registry invoices are considered due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for your payment to be reflected in your Registry account once you have completed it.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

When your HWP invoice total is $500 or less, the default method for paying that invoice is automatically set to credit card. This feature aims to simplify transactions for smaller amounts and ensure a smoother payment process.

As seen in the image below, if your HWP invoice is $500 or less, the payment method will automatically be set to credit card. Once you click next, you will input your credit card details, then click pay. Your payment will process automatically. If an alternate payment method is required, please contact us.

Note: As of April 2024, all programs except for HWP, have the option to select from various payment methods, including bank withdrawal, credit card, electronic data interchange, electronic bill payment, and cheque, regardless of the invoice amount.

If your company is unable to pay an invoice by credit card, please contact RPRA’s Compliance Team at registry@rpra.ca or (833) 600-0530.

Businesses have the choice to recover the cost of recycling their products by incorporating those costs into the overall cost of their product (as they do with other costs, such as materials, labour, other regulatory compliance costs, etc.) or by charging it as a separate fee to consumers.

Environmental fees are not mandatory and are applied at the discretion of the business charging them, including the amount of the fee.

Producers are obligated parties under the Resource Recovery and Circular Economy Act and are ultimately responsible for their data submitted through RPRA’s Registry. Producers can choose to contract with an external consultant to support their data submission, but third parties have limited permissions in the Registry as they are not regulated parties.

A producer can choose to assign a primary or secondary user profile in their Registry account to an external consultant. An external consultant may submit supply data reports and/or pay registry fees on the producer’s behalf.

External consultants cannot submit and/or sign registration, executive attestations, account admin changes or supply data adjustment documentation on behalf of a producer. External consultants cannot be account admins, nor can they manage a PRO within the Registry on behalf of a producer.

Yes. PROs are private enterprises and charge for their services to producers.

Each commercial contract a producer enters with a PRO will have its own set of terms and conditions. It is up to the PRO and producer to determine the terms of their contractual agreement, including fees and payment schedule.

RPRA does not set the terms of the contractual arrangements between PROs and producers.

The Datacall User Guide defines a set out limit as no additional bags/bins/carts being allowed beyond the limit, even if there is a bag tag program or additional garbage fees for extra bags.

All information required to be reported under the Hazardous Waste Program and Regulation 347: General – Waste Management will need to be submitted through the new Hazardous Waste Program Registry starting January 1, 2023.

However, the amended Regulation 347: General – Waste Management makes clear that a generator can delegate reporting activities to a service provider, so service providers can submit the required information to the Registry and pay fees on behalf of the generator.

See FAQ: Where can I find information about the Hazardous Waste Program and associated regulations

See FAQ: what is delegation?

Full delegation: when generators hire service providers to do all the facility and waste stream management, reporting and fee payment in the registry on their behalf, and they never have to set up accounts or use the registry.  

Partial delegation: when generators want to set up their own account in the registry and pay their own fees, they can still delegate facility and waste stream management and other reporting activities to a service provider.  

Please note delegation is not needed for a service provider to create manifests for your facility. Delegation is needed only for a service provider to help manage a generator’s facility and waste stream information (e.g., register or edit waste streams) or sign off on manifests on the generator’s behalf. 

Comparison of delegation options

Starting January 1, obligated parties are required to report on waste management activities, including manifesting, through the online HWP Registry instead of reporting through the Ministry of the Environment, Conservation and Park’s Hazardous Waste Information Network (HWIN) and instead of using paper manifests. 

The regulated community no longer has access to HWIN to manage their accounts and pay fees associated with activities from 2022 or earlier.

If necessary, the ministry will contact generators to address balances remaining in HWIN pre-paid accounts from 2022.

Each registry account has one account administrator, who is responsible for enrolling the company in programs (e.g., HWP, batteries, etc.) and adding/removing additional account users.   

There is one primary user for each program enrolment. In HWP, the primary user can add/remove users to the HWP program, add program roles (such as generator, carrier or receiver) and is the point of contact to receive email notifications (such as when a new invoice is available).   

Secondary users in the HWP can create and edit generator facilities and waste information (generator/AGD roles only); add ECA information and edit contact information (carrier/receiver roles only); create, edit and sign manifests.   

Driver users are specific to the carrier role in the HWP program. Drivers can create, edit and sign manifests but cannot add ECA information. 

Manifest-only users, like the driver user role, have a reduced level of access limited to viewing, creating, editing and signing manifests. They cannot view, edit, or manage facilities, or view information related to fees.  

Account admins can manage password resets for all active users in the account. Primary users are also able to manage password resets, but only for active users within the programs they are the primary user for. If secondary users, drivers or manifest-only users require a password reset, they can reach out to the account admin or primary user to do so. 

User Management

Yes, producers are legally required to register and report to RPRA. There are some differences between which materials were reported to Stewardship Ontario as a steward and what must now be reported to RPRA as a producer. Differences include:

• newly obligated materials
• brand holder in Canada now obligated (rather than Ontario)
• producer must report total supply, and then report any weight to be deducted separately.

During transition years, stewards must meet their requirements (e.g., paying fees to Stewardship Ontario) under the Blue Box Program Plan and the WDTA. Producers also have requirements under the new Blue Box Regulation and the RRCEA, which includes registering, reporting, paying their program fee to RPRA and establishing collection, management and promotion and education systems for Blue Box materials.

RPRA is both required and committed to engaging registrants and other interested stakeholders through public consultation as a way of ensuring we fully understand their needs and preferences before making decisions that affect them. See our guiding principles for public consultations.

RPRA is required to publicly consult on the following: 

• Wind-up plans (including amendments) for legacy waste diversion programs and industry funding organizations  
• RPRA’s fees for producer responsibility programs and digital reporting services 
• Topics as directed by the Minister of the Environment, Conservation and Parks and/or outlined in legislation

Outside of what is required, RPRA can choose to publicly consult on any topic or decision. This may happen through a broad, formal consultation (i.e. consultations listed on our website) or targeted conversations with key stakeholders through our advisory councils.

It is not in RPRA’s practice to publicly consult on our compliance and enforcement decisions. RPRA does not disclose details to the public about specific compliance cases and decisions coming out of those cases.

There is no set environmental fee for any product, the amount of the fee charged is decided by the business.

No. An environmental fee is not a government tax and cannot be represented as mandatory, a regulatory charge, or a RPRA fee. It is a fee charged at the discretion of a business to recover their costs related to recycling the product.

If you are concerned about the fee you were charged, you should contact the business that charged you the fee to request a more detailed explanation of how the fee was determined.

Yes. The new Subject Waste Program Regulation under the Resource Recovery and Circular Economy Act, 2016, preserves and clarifies existing Hazardous Waste Program fee exemptions, which RPRA must follow when recovering the cost to operate the HWP Registry.  

Existing exemptions include:  

• Municipal hazardous or special waste 
• Contaminated sites 
• Emergencies (spills) 
• Tonnage-fee exempt recycling facilities 

Registrants can access past invoices in their Registry account under a new tab labelled “Invoices”. A banner will be displayed that highlights whether an invoice has been amended to include HST as well as the date the amended invoice was reissued. This will show on all invoices with an invoice date before December 21, 2022. See sample screenshot below.

Registrants can access past invoices in their Registry account under a new tab labelled “Invoices”. See sample screenshot below.

Yes, RPRA may issue a refund in two circumstances: 

1. Misreported Supply Data: If a producer misreports their supply data, they must contact RPRA immediately to request an adjustment that will be reviewed by the compliance team. For more information on what to do if you misreport supply data, please click here. 
2. Correction to a Completed Manifest: If a correction to a completed manifest is required, the generator or authorized generator delegate (AGD) must contact RPRA to request a correction.  

For payments made by credit card, our standard practice is to issue refunds directly to the original credit card used for the payment. This ensures a straightforward and secure refund process. 

For payments made by other payment methods, we offer three refund options: 

1. Electronic Funds Transfer (EFT): Refunds can be transferred directly to your bank account. 
2. Cheque: Refunds can be issued via cheque only if the initial payment was made by cheque. 
3. Credit Transfer: Refunds can be applied as a credit toward unpaid orders. 

Yes, RPRA does not process refunds for individual orders amounting to less than $10.00 CAD. 

If you have questions, please contact our Compliance Team at registry@rpra.ca or call 1-833-600-0530.