Frequently Asked Questions
FAQ filtered results:
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: General , Registry
If you need to change an email address in your registry account, please contact the Compliance Team at registry@rpra.ca. Registry users cannot update email addresses themselves; this can only be completed by RPRA.
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: General , Registry
Account admins can manage password resets for all active users in the account. Primary users are also able to manage password resets, but only for active users within the programs they are the primary user for. If secondary users require a password reset, they can reach out to the account admin or primary user to do so.
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: General , Registry
The account admin or primary user navigates to the program homepage of which the user requiring a password reset is enrolled in. The account admin or primary user then clicks their username at the top right of the page to show the drop-down list and selects Manage Users.
In the Active Users table, the account admin or primary user clicks Reset Password on the row for the user they want to reset the password for and clicks Confirm.
The user’s password has now been reset. They will receive an email with a password reset link.
Note: the password reset link will expire within 24 hours. If the link expires before the user creates a new password, the account admin or primary must click “Reset Password” again to restart the process.
See the FAQ: Who can reset passwords in the registry?
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Program: Excess SoilTopic: General , Registry , Reporting
RPRA has developed an Excess Soil Registry Resources webpage to help users navigate the online system and complete common activities such as account creation, filing and searching for notices. Resources include step-by-instructions and walk-through videos.
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: General , Registry
RPRA has developed a library of resources to support Registry users navigate the online system and meet their regulatory requirements. RPRA consistently adds to this pool of resources based on upcoming requirements, emerging needs, and questions we receive from stakeholders.
View Registry resources for each program:
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Program: Excess SoilTopic: Registry , Regulation , Reporting
On April 21, 2022, the Ontario Government announced a temporary suspension of the registration and reporting requirements under the Excess Soil Regulation. The requirements were suspended until January 1, 2023. The Excess Soil Registry remained open for users during the pause.
As of January 1, construction and development Project Leaders and Operators/Owners of soil Reuse Sites and Residential Development Soil Depot sites are required to register and file notices about how they reuse and dispose of excess soil in Ontario through RPRA’s Excess Soil Registry.
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Program: Excess SoilTopic: Registry , Regulation , Reporting
In December 2022, the Government of Ontario finalized amendments to O. Reg. 406/19: On-Site and Excess Soil Regulation (Excess Soil Regulation) and the Rules for Soil Management and Excess Soil Quality Standards (Soil Rules), which came into effect January 1, 2023.
If a project triggers the filing requirements under the Excess Soil Regulation, the process for filing notices has not changed.
However, the amended regulation may affect the types of projects for which a notice is required to be filed through the Excess Soil Registry.The two key amendments made to the regulation mean:
- Reuse planning requirements are not triggered for projects defined as “low-risk project areas”, being a property at which the current or last property use was agricultural or other, residential, parkland or institutional (as defined under O. Reg. 153/04), that would otherwise have been triggered to complete reuse planning requirements as a result of being located within an area of settlement and removing at least 2,000m3 of excess soil. Other triggers for reuse planning may still apply.
- The limit on the maximum size of soil storage piles (previously 2,500 m3) has been removed. Other soil storage rules would continue to apply, including the requirement to prevent any adverse effects.
If you have questions about the Excess Soil Regulation or the amendments, contact the ministry at MECP.LandPolicy@ontario.ca.
See our FAQ to see “Who needs to file notices?”
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: Registry , RPRA Program and Registry Fees
Registrants can access past invoices in their Registry account under a new tab labelled “Invoices”. See sample screenshot below.
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: RPRA Program and Registry Fees
Registrants can access past invoices in their Registry account under a new tab labelled “Invoices”. A banner will be displayed that highlights whether an invoice has been amended to include HST as well as the date the amended invoice was reissued. This will show on all invoices with an invoice date before December 21, 2022. See sample screenshot below.
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Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , TiresTopic: RPRA Program and Registry Fees
Starting January 1, 2023, RPRA will collect 13% HST on all fees at the time of fee payment.
This decision is based on a ruling RPRA received from the CRA in which HST must be charged on its fees under the Resource Recovery and Circular Economy Act, 2016 (RRCEA). RPRA has determined that this ruling applies to all RRCEA producer responsibility programs and the Excess Soil and Hazardous Waste programs.
On December 22, 2022, RPRA will reissue invoices that were issued prior to January 1, 2023, amended to indicate that 13% HST was paid. From December 22 onwards, registrants will be able to access the amended invoices in their Registry accounts under a new tab labelled “Invoices”. The amended invoice will show an HST amount as well as the date the amended invoice was reissued.
Important notes:
- On the amended invoices there have been no changes to the Invoice Total and registrants will not be required to pay any additional monies to RPRA for past invoices.
- Registrants may be able to claim input tax credits for the HST collected on RPRA fees, for both the amended invoices and new invoices issued January 1, 2023, onwards. However, RPRA is not in a position to provide tax advice and suggests you consult your internal or external accountants to seek their counsel.
- All new invoices issued effective January 1, 2023, will contain appropriate information identifying the amount of the HST and other relevant details. These invoices will also be displayed under the “Invoices” tab in a registrants’ Registry account.