Frequently Asked Questions

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration

  Toggle the submenu What information do I need to create a Registry account?

  To create a Registry account with the Authority, you will need to provide:

  • CRA Business Number (BN)
  • Legal Business Name
  • Business address and phone number
  • Address of where you work (if different from the main office)
  • Contact information for your billing contact (this may also be added later)

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• Program: Batteries , ITT/AV , Lighting , Tires

  Topic: Producer , Registration

  Toggle the submenu What does resident in Ontario mean?

  Resident in Ontario means a person having a permanent establishment in Ontario within the meaning of the Corporations Tax Act. A permanent establishment is usually a fixed place of business such as an office, factory, branch, warehouse, workshop, etc. In some cases, a corporation will be deemed to operate a permanent establishment in Ontario. These include cases where:

  • The corporation produced, grew, mined, created, manufactured, fabricated, improved, packed, preserved or constructed anything in the province, in whole or in part;
  • The corporation carries on business through an employee or agent in the province who has general authority to contract for the corporation; or
  • The corporation carries on business through an employee or agent in the province who has a stock of merchandise owned by the corporation from which they regularly fill orders that they receive.
  • A corporation will also have a permanent establishment in Ontario if it uses substantial machinery or equipment in the province, or if it is has a permanent establishment elsewhere in Canada and owns land in the province.

  For more details about what constitutes a permanent establishment, see the definition of “permanent establishment” in the Corporations Tax Act.

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Registration

  Toggle the submenu How do I register as a PRO?

  To register as a PRO, contact the Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free 1-833-600-0530.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Reporting , RPRA Program and Registry Fees

  Toggle the submenu What are the Authority’s program fees?

  Program fees are charges that producers obligated under the Resource Recovery and Circular Economy Act, 2016, are required to pay to RPRA annually to recover its operational costs, including costs related to building and operating the registry, providing services to registrants, and compliance and enforcement activities.

  All current and past fee schedules can be found here.

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• Program: Batteries , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Producer , Registration , Retreader

  Toggle the submenu Which address should I use as my business address?

  You should use the address where you carry on business. If you carry on business in more than one location in Ontario, use the main address for your business in Ontario. If you do not have an Ontario address, use the address that relates to the activities you carry out in Ontario.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Producer , Registration , Reporting , Retreader

  Toggle the submenu What browser should I use when using the Registry?

  We recommend using Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari when accessing the Registry. If you are experiencing an issue with the Registry, try clearing your cache or updating the browser to the latest version.

  If you are using a different browser, the Registry will not function.

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• Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Registry , Reporting , RPRA Program and Registry Fees

  Toggle the submenu What payment methods are available in the Registry?

  When paying fees to RPRA,  you can select from one of the following payment methods:

  • Bank withdrawal (pre-authorized debit)
  • Credit card
  • Electronic data interchange (EDI; also commonly known as ACH or EFT)
  • Electronic bill payment
  • Cheque

  For instructions on how to submit payment by the method you chose, read one of the following FAQs:

  • How do I pay my fees to RPRA by credit card?
  • How do I pay my fees to RPRA by bank withdrawal (pre-authorized debit)?
  • How do I pay my fees to RPRA by electronic bill?
  • How do I pay my fees to RPRA by cheque?
  • How do I pay my fees to RPRA by electronic data interchange (EDI)?

  To note, Registry invoices are considered due on receipt. Invoices are in CAD funds and payments must be sent in CAD.

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