Frequently Asked Questions

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• Program: Hazardous Waste

  Topic: General , Registry

  Toggle the submenu Has HWIN users’ data been migrated to the HWP Registry?

  Yes, in October 2022, RPRA has migrated the facility and waste stream data identified below to the new registry to minimize the volume of data users would otherwise have to enter from scratch.

  Data that has been migrated into the Registry from HWIN includes:

  1. Active generators accounts:

  • Generator ID
  • Company details
  • Site location
  • Company official / alternate HWIN Administrator details
  • Site Details
  • Waste Identification (for active wastes):
    • Waste Class
    • Waste Stream
    • Land Disposal Restrictions (LDR) Notification Form
  • Fee exemptions

  1. Carrier and Receiver Environmental Compliance Approval (ECA) information:

  • ECA number
  • Company Name
  • Site location
  • Company admin / official information
  • Waste codes

  *The following data has not been migrated:

  • Generator accounts where the generator number or ID begins with ONR or ONF
  • Inactive waste streams and facilities
  • Manifests
  • On-site processing, storage and disposal information
  • LDR questionnaires (only LDR notification forms will be migrated)
  • Financial information (including account balances, payment information)
  • Document attachments (such as copies of Environmental Compliance Approvals)

  Note: while some recently expired generator accounts might have been migrated to the registry, users should have ensured that their data in the HWIN system is accurate and up to date ahead of the migration in October to ensure their data is accessible in the registry. This may have included reactivating inactive waste streams and facilities in HWIN in order for them to be migrated to the registry.

   

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• Program: Hazardous Waste

  Topic: Generator , Registry

  Toggle the submenu Now that HWIN is shut down/is replaced by the HWP Registry, what do I do about 2022 waste activity reporting and fees? 

  Reporting for 2022 waste shipments through the prior HWIN system is closed.

  Users can pay outstanding fees or request refunds related to 2022 balances by logging into HWIN.ca. For questions related to outstanding fees and refunds email  HazardousWasteProgram@ontario.ca

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• Program: Hazardous Waste

  Topic: Generator , Registry

  Toggle the submenu Will the general public still be able to search the registry for registered waste generators as they can currently in HWIN? 

  Yes.  The general public can search for generators and view information about their registered facilities and wastes at the following website: https://hazardouswaste-registrations.rpra.ca/s/  

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• Program: Hazardous Waste

  Topic: General , Registry , RPRA Program and Registry Fees

  Toggle the submenu Will I pay my fees using a prepaid account like in HWIN?

  No. Fees will be invoiced monthly and will include applicable fees for manifests completed during the previous month. Fees for onsite disposal will be invoiced at the time the disposal activity report is completed. 

  See FAQ: What payment methods are available in the Registry?

  See FAQ: Who pays RPRA’s HWP Registry fees?  

  See FAQ: What information is included on an invoice for HWP Registry fees? 

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• Program: Hazardous Waste

  Topic: General , Registry

  Toggle the submenu If I already have an HWIN account, do I still have to set up an account in the HWP Registry?

  Yes, all users who have an active waste stream associated with an active facility and have not delegated account creation to an Authorized Generator Delegate are required to create an account in the HWP Registry. Account creation consists of entering your company name and contact information and creating usernames and passwords. Once you create an account in the new registry, you will be able to migrate all of your existing generator numbers from HWIN (and associated facility and waste information) to your one company account.

  If you are a generator who is fully delegating to an Authorized Generator Delegate (AGD), you will not have to create a Registry account. In that case, the AGD will manage your facility and waste information under their own Registry account.

  If you are a generator who doesn’t have an active waste stream associated with an active facility, there is no need to create a registry account or delegate an AGD to do so on your behalf.

  See FAQ: Will HWIN users’ data be migrated to the HWP Registry?

  See FAQ: What is delegation?

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• Program: Hazardous Waste

  Topic: General , Registry

  Toggle the submenu Will my prepaid account balance in HWIN be transferred over to the HWP Registry?

  HWIN pre-paid balances have not been transferred to the HWP Registry. The regulated community no longer has access to HWIN to manage their accounts and pay fees associated with activities from 2022 or earlier.

  If necessary, the ministry will contact generators to address balances remaining in HWIN pre-paid accounts from 2022. The Ministry can be contacted at HazardousWasteProgram@ontario.ca

  Read RPRA HWP Registry Fees Schedule

  See FAQ: Will I pay my fees using a prepaid account like in HWIN?

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• Program: Hazardous Waste

  Topic: General , Registry

  Toggle the submenu Will the new Registry be through HWIN (the Hazardous Waste Information Network)? Will HWIN still be a thing?

  As of January 1, 2023, generators, carriers, and receivers of industrial hazardous or liquid waste are required to report their hazardous waste management activities and pay fees through RPRA’s digital Hazardous Waste Program (HWP) Registry or HazTrack mobile app and instead of through HWIN (the Hazardous Waste Information Network).

  The HWP Registry is open since November 15, 2022, to allow generators or their delegated service providers (also referred to as an “authorized generator delegate”) to create an account and add facilities and waste streams.

  HWIN pre-paid balances have not been transferred to the HWP Registry. The regulated community no longer has access to HWIN to manage their accounts and pay fees associated with activities from 2022 or earlier.

  If necessary, the ministry will contact generators to address balances remaining in HWIN pre-paid accounts from 2022. 

   

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• Program: Hazardous Waste

  Topic: Carrier , Generator , Receiver , Registry

  Toggle the submenu What information do I need for account creation in the HWP Registry?  

  Only hazardous waste from facilities and waste streams that are set up in the new registry can be shipped, stored, processed, or disposed as of January 1, 2023. Generators, carriers, and receivers must have an account in the new registry to be listed on a manifest, create, edit or sign manifests, or report on-site waste activities, among other activities.

  Creating an account is easy and straightforward. To make it easier, have the generator numbers, HWIN usernames and Environmental Compliance Approval (ECA) numbers for your business readily available.  

  The HWP Registry and the mobile app were built and tested by RPRA staff, ministry staff, industry stakeholders and external technology vendors to be efficient and user-friendly. To set up an account, follow the steps below:

  • Go to registry.rpra.ca
  • Click the Create New Account link if you do not already have a registry account
  • Enter your business contact information
  • Enroll in the Hazardous Waste Program Registry as a generator, carrier, receiver or Authorized Generator Delegate (AGD). An email will then be sent with instructions to activate your account

  Check out these step-by-step instructions for account creation and retrieving HWIN data.

  Carriers and receivers can link existing environmental compliance approval (ECA) numbers to their account. Check out this “how-to” video to link your ECA numbers.

  If you have been authorized to act as a full delegate, you should have the generator numbers and HWIN usernames for each of your clients. If acting as a partial delegate, please reach out to new clients to ensure they have their accounts and facilities set up.

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• Program: Hazardous Waste

  Topic: General , Registry

  Toggle the submenu What is an ECA or jurisdictional permit number and what if it is not recognized in the HWP Registry?

  An Environmental Compliance Approval (ECA) is a permission issued in Ontario by the Ministry of the Environment, Conservation and Parks that imposes activity-specific rules to ensure businesses operate their facility, site or system in a manner that is protective of human health and the natural environment.  Activities that may require an ECA include hazardous waste transportation, landfilling, waste transfer or processing, private or municipal wastewater treatment, and general manufacturing.

  ECA numbers are used on manifests to identify carrier and receivers in Ontario and to validate that all parties are approved to manage the selected waste stream.  If you are a carrier or a receiving facility, all ECA numbers must be linked to your Hazardous Waste Program (HWP) Registry account.

  If your facility is located outside of Ontario, you may have been issued a similar permit or receiver number by your local jurisdiction with respect to your involvement in the handling of hazardous waste. You must link this permit number to your RPRA registry account to complete the receiver information on a manifest.

  If the permit number is not accepted in the HWP Registry, please contact the ministry at hazardouswasteprogram@ontario.ca and provide the following information in your request:

  • Contact information: phone number, phone extension (if applicable), and email.
  • Other jurisdiction approval number (if applicable)
  • Role (carrier or receiver)
  • Company name
  • Mailing address: address, city, postal code/zip code, province/state, and country
  • Receiving site information: address, city, postal code/zip code, province/state, and country
  • Waste information:
    • List all Ontario waste classes this site will manage, including the three-digit number and waste product name. For more information, please see Appendix A of the updated Registration Guidance Manual for Generators of Liquid Industrial and Hazardous Waste.

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• Program: Hazardous Waste

  Topic: AGD , Carrier , Receiver , Registry

  Toggle the submenu Will service providers have the capability to pre-fill the electronic manifests as they do now for the hard copy forms? 

  The new HWP Registry has been built to allow draft manifests to be easily created in the new system. Facility and waste stream information can be automatically applied to the manifest through easy lookups and tables, using a web browser or the mobile app. Additionally, manifests can be ‘copied’ for reuse when the same or similar shipments happen more than once.

  See below materials showing how to initiate manifests.

  • Initiating a manifest as an AGD
  • Initiating a manifest as a carrier

  See here for manifesting a shipment as a receiver

  If you deal with a high volume of manifests, you may wish to make use of the Registry’s external API that allows for automatic integration between external systems and the Registry. Contact RPRA_External_API_Support_Team@rpra.ca for more information.

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