Frequently Asked Questions

When paying fees to RPRA, you can select from one of the following payment methods:

• Direct debit (also known as bank withdrawal)
• Credit card
• Electronic data interchange (EDI; also commonly known as ACH or EFT)
• Electronic bill payment
• Cheque

For instructions on how to submit payment by the method you chose, read one of the following FAQs:

• How do I pay my fees to RPRA by credit card?
• How do I pay my fees to RPRA by direct debit?
• How do I pay my fees to RPRA by electronic bill payment?
• How do I pay my fees to RPRA by cheque?
• How do I pay my fees to RPRA by electronic data interchange (EDI)?

Please note:

• Invoices are due on receipt.
• Invoices are in CAD fund and payments must be sent in CAD.

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Program fees are charges that producers obligated under the Resource Recovery and Circular Economy Act, 2016, are required to pay to RPRA annually to recover its operational costs, including costs related to building and operating the registry, providing services to registrants, and compliance and enforcement activities.

All current and past fee schedules can be found here.

To register as a PRO, contact the Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free 1-833-600-0530.

To create a Registry account with RPRA, you will need to provide:

• CRA Business Number (BN)
• Legal Business Name
• Business address and phone number
• Address of where you work (if different from the main office)
• Contact information for your billing contact (this may also be added later)

For regulatory purposes, we need to know your legal name — the name you are incorporated under.  We also need to know your business operating name if it is different from your legal business name to add to our published list of registrants. The list of registrants will be available on our website to allow registrants to interact with one another and to provide information to the public.

RPRA does not vet PROs before listing them on the website. Any business that registers as a PRO will be listed. Producers should do their own due diligence when determining which PRO to work with.

There are exemptions under the HSP Regulation for category A and B producers. If an HSP producer meets the exemption threshold for a material type, they are not required to establish a collection system, manage those materials or implement a promotion and education program.

Producers of refillable pressurized containers that meet the exemption threshold are still required to provide a call-in collection service.

An HSP producer qualifies for an exemption if their average weight of supply for the previous calendar year is less than or equal to the weight (in tonnes) specified in the chart below:

Producers must verify that they continue to meet the exemption annually, since their average weight of supply will change from year to year.

See our FAQ “Am I a small, large, or exempt HSP producer?” to determine how to calculate if you are an exempt HSP producer.

HSP producers that meet the exemption criteria are exempt from:

• Registering and reporting to RPRA
• Establishing a collection and management system
• Meeting a management requirement
• Promotion and education requirements

Exempt producers must keep records related to the weight of HSP supplied into Ontario each year and provide them to RPRA upon request.

Producers are advised to confirm their exemption with the Compliance and Registry Team at 1-833-600-0530 or [email protected].

A hauler is a person who arranges for the transport of HSP that are used by consumers in Ontario and are destined for processing, reuse, refurbishing or disposal, but does not include a person who arranges for the transport of HSP initially generated by that person

A processor is a person who processes, for the purpose of resource recovery, HSP used by consumers in Ontario

A disposal facility means a facility at which pesticides are disposed of.

Account admins must add any new, or manage existing, contacts under the program they wish to give them access to in order for the contact to be able to submit a report or pay an invoice. The account admins are the only user than can add a Primary Contact and an Accounts Payable User to a Registry Account. 

To Manage contacts on your Registry account, please see the following steps: 

1. Log into your account. 
2. Once you are logged in, click on the drop-down arrow in the top right corner and select Manage Users. 
3. Under Actions, click Edit to update preferences of existing user primary and secondary users. 
4. Click Add New User to add an additional contact to your account. 
5. To give reporting access to a Primary Contact, select the program from the drop-down that you would like to grant them access to. 
6. Click “Set Accounts Payable User” to add an AP contact to your account. 

As an obligated HSP producer, you are required to:

• register and report annual supply and performance data of obligated materials
• meet mandatory and enforceable requirements for collection and management
• meet mandatory and enforceable requirements for promotion and education
• meet mandatory and enforceable requirements for auditing, verification, and record keeping

These requirements vary based on material type and amount of material the producer supplies.

Yes. You are required to submit 2018, 2019 and 2020 supply data when registering with the Authority if you are a producer of oil filters, oil filters, oil containers, antifreeze, pesticides, solvents, paints and coatings, refillable or non-refillable pressurized containers and:

• supplied materials between January 1, 2018, and October 31, 2021, and
• your average weight of supply is above the threshold stated in the below table

Otherwise, a producer must register on or before July 31 of the first calendar year in which the producer exceeds the above threshold. To calculate your average weight of supply, reference the Registration Form.

No, only producers are required to pay RPRA program fees.  The decision to make producers pay fees and cover RPRA’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.

RPRA considers an aerosol container to be a non-refillable receptacle that contains a product and a propellant under pressure, and that is fitted with a release device allowing the contents to be ejected as solid or liquid particles in suspension in a gas, or as a foam, paste, powder, liquid, or gas.

Free riders are obligated parties that:

• Have not registered or reported to RPRA
• Have not established a collection and management system (if they are so required to), or;
• Are not operating a collection and management system (if they are so required to).

See our FAQs to understand “What is RPRA’s approach to free riders?”, and “What do I do if I think a business is a free rider?”

To note:

• Some producers only have requirements to register and report. Please refer to your specific program page on our website to understand producer obligations.
• Collection and management systems may be accomplished by a producer responsibility organization (PRO) on behalf of a producer through contractual arrangements between the producer and PRO. If a PRO is managing a producer’s collection and management requirements, producers must identify that PRO to RPRA.

While foam insulating containers were included under the MHSW Program, the HSP Regulation defines a non-refillable pressurized container as a pressurized container that is used for the supply of a gas product.

Foam insulation containers are used to supply an insulating foam, which is not a ‘gas product,’ and therefore they do not meet the definition of a non-refillable pressurized container under the HSP Regulation.

If you select credit card as your method of payment, this will be done through your Registry account.

Follow these steps to complete your payment:

Follow these steps to complete your payment: 

1. In the payment method section of the Registry, select credit card as your preferred method. 
2. Enter your credit card details. 
3. Click PAY and the payment will process automatically. 

Please note: 

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• Payment will be reflected in your Registry account once your transaction has been processed.
• Registrants can save a credit card as their preferred payment method.
• Hazardous Waste Program (HWP) registrants can enrol in Manifest Autopay with credit card as their saved payment method.

If you have questions about fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

How do I pay my fees to RPRA by cheque? 

If you select cheque as your method of payment, follow these steps to complete your payment: 

1. Make your cheque payable to “Resource Productivity and Recovery Authority” 
2. Enter your Invoice Number on the memo line of the cheque 
3. Send your cheque to: 
   • Resource Productivity Recovery Authority 
   • PO Box 46114, STN A 
   • Toronto, ON 
   • M5W 4K9 

Please note: 

• Invoices are due on receipt. 
• Invoices are in CAD funds and payments must be sent in CAD. 
• It may take 2-4 weeks for your payment to be reflected in your Registry account due to mail and cheque processing times.

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

If you select direct debit (also known as bank withdrawal) as your method of payment, this will be done through your Registry account. 

Follow these steps to complete your payment: 

1. In the payment method section of the Registry, select direct debit as your preferred method. 
2. Enter your banking information/details. 
3. Review the withdrawal agreement then click “I agree to let RPRA collect my payments as per the terms of the Withdrawal Agreement.” 
4. Click PAY and the payment will process automatically. 

Please note: 

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• Payment will be reflected in your Registry account once your transaction has been processed.
• By selecting direct debit, registrants authorize RPRA to collect payments as outlined in the withdrawal agreement.
• Registrants can save direct debit as their preferred payment method.
• Hazardous Waste Program (HWP) registrants can enrol in Manifest Autopay with direct debit as their saved payment method. 

If you have questions about fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

If you select electronic bill payment as your method of payment, this will be done through your online banking account, using the bill payment functionality. It is available at most major Canadian banks (e.g., TD, RBC, BMO, Scotiabank). 

Follow these steps to complete your payment:

1. Log in to your bank account.
2. Go to the bill payment section and add RPRA as payee.
3. Enter your registration number (found on your invoice) as the account number. 

Please note:

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1–2 weeks for payment to be reflected in your Registry account. 

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select cheque as your method of payment, follow these steps to complete your payment: 

1.  Make your cheque payable to “Resource Productivity and Recovery Authority”
2. Enter your Invoice Number on the memo line of the cheque 
3. Send your cheque to: 
   • Resource Productivity Recovery Authority 
   • PO Box 46114, STN A 
   • Toronto, ON 
   • M5W 4K9 

Please note: 

• Invoices are due on receipt. 
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 2-4 weeks for your payment to be reflected in your Registry account due to mail and cheque processing times. 

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

If you select electronic data interchange (EDI) as your method of payment, this is an electronic payment through your bank, also commonly known as EFT or ACH.

Follow these steps to complete your payment:

1. Submit your payment using RPRA’s banking information provided on your invoice.
2. Reference your invoice number when you submit this payment to your bank so RPRA can identify your payment and send your remittance details to [email protected]

Please note:

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for payment to be reflected in your Registry account.

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free at 1-833-600-0530.

No. Effective February 6, 2023, RPRA will no longer accept requests for extensions to registration or reporting deadlines. Obligated parties should make every effort to ensure they meet all submission deadlines as part of their obligations under their associated regulation.

For more guidance, read the Late Registration or Report Submissions Compliance Bulletin.

Producers are obligated parties under the Resource Recovery and Circular Economy Act and are ultimately responsible for their data submitted through RPRA’s Registry. Producers can choose to contract with an external consultant to support their data submission, but third parties have limited permissions in the Registry as they are not regulated parties.

A producer can choose to assign a primary or secondary user profile in their Registry account to an external consultant. An external consultant may submit supply data reports and/or pay registry fees on the producer’s behalf.

External consultants cannot submit and/or sign registration, executive attestations, account admin changes or supply data adjustment documentation on behalf of a producer. External consultants cannot be account admins, nor can they manage a PRO within the Registry on behalf of a producer.

When to register as a producer 

Producers of oil filters and non-refillable pressurized containers, oil containers, antifreeze, pesticides, refillable pressurized containers, solvents, paints and coatings  

If the producer’s average weight of supply in 2018, 2019, 2020 was above the threshold in the table below, the producer was required to register with RPRA by November 30, 2021. Obligated producers who have not yet registered are out of compliance with the regulation and may face compliance action by RPRA. 

If a producer was not required to register in 2021, they must register on or before July 31 of the first calendar year that they exceed the threshold in the table below. 

For assistance in calculating your average weight of supply, contact RPRA’s Compliance Team at [email protected].  

Producers of mercury-containing barometers, thermometers and thermostats, fertilizers and refillable propane containers

If a producer met the definition of an HSP producer in 2021, they were required to register with RPRA by November 31, 2021.

If you meet the definition of an HSP producer after November 31, 2021, you must register with RPRA within 30 days. 

How to register as a producer

1. Go to RPRA’s Registry at https://registry.rpra.ca/s/login/?language=en_US 
   • Note: The Registry will not work with the Internet Explorer web browser. Google Chrome is the recommended web browser to use.
2. Click “Don’t have an Account? Create a new Account”.
3. Follow the prompts to fill out your account details. 
   • Information needed at time of registration: 
     • CRA business number, business name, address, contact information, and 
     • Name, contact information of the person who will be responsible for completing registration.
4. You’ll receive an email with a link to create your password.
5. Select the program you want to enroll in.
6. Submit a supply report with the total weight of each type of HSP that was supplied to consumers in Ontario in the previous years. 

For more information and step by step instructions on how to submit a supply report, view our supply reporting guides here. 

Producers of HSP need to provide the following information when registering with RPRA:

• Business information (e.g. business name, contact information)
• The year you began marketing or selling HSP into Ontario
• Any PROs you are contracted with
• Your annual HSP Supply Report if you are a producer of
  • oil filters,
  • non-refillable pressurized containers,
  • oil containers,
  • antifreeze,
  • pesticides,
  • solvents, and
  • paints and coatings

• Confirmation if gross annual revenue generated from all products and services in Ontario was above or below $2 million in the previous calendar year and list of supplied brands if you are a producer of:
  • mercury-containing barometers,
  • thermometers and thermostats,
  • fertilizers, and
  • refillable propane containers