Frequently Asked Questions
FAQ filtered results:
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: General , PRO , Producer , Registration
Free riders are obligated parties that:
- Have not registered or reported to RPRA
- Have not established a collection and management system (if they are so required to), or;
- Are not operating a collection and management system (if they are so required to).
See our FAQs to understand “What is RPRA’s approach to free riders?”, and “What do I do if I think a business is a free rider?”
To note:
- Some producers only have requirements to register and report. Please refer to your specific program page on our website to understand producer obligations.
- Collection and management systems may be accomplished by a producer responsibility organization (PRO) on behalf of a producer through contractual arrangements between the producer and PRO. If a PRO is managing a producer’s collection and management requirements, producers must identify that PRO to RPRA.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Management activities , Producer , Registry , Reporting
If a producer misreports their supply data to RPRA, they must contact the Compliance and Registry Team immediately by emailing registry@rpra.ca. Please include the following information in the email:
- The rationale for the change in the data
- Any data that supports the need for a correction (e.g., sales documents, audit)
- Any other information to support the change
While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly to ensure a producer’s minimum management requirement is calculated using accurate supply data.
RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Environmental Fees , Producer , Retailer
Consumer protection laws in Ontario prohibits the misrepresentation of charges, which means that producers or retailers cannot misrepresent any visible fees as a regulatory charge, tax, RPRA fee or something similar. Consumers who have questions or concerns about a specific transaction or want to report a misrepresentation can contact the Ministry of Public and Business Service Delivery at 1-800-889-9768.
As of March 2023, the promotion and education requirements related to environmental fees have been removed from the Tires, Batteries, Electrical and Electronic Equipment, and Hazardous and Special Products regulations. No changes were made to the Blue Box Regulation as it never contained promotion and education requirements related to these fees.
RPRA’s compliance bulletin Charging Tire Fees to Consumers has since been revoked and RPRA has ceased its enforcement of promotion and education requirements for visible fees across all materials.
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Program: ITT/AVTopic: About the Authority , Producer
No. RPRA is the regulator for the purposes of the new EEE Regulation. Producers and PROs are required to register with RPRA and meet the mandatory performance and reporting requirements under the regulation. RPRA is responsible for overseeing compliance with the regulation and has a range of enforcement tools that include compliance orders, administrative penalties, and prosecutions.
As a regulator, RPRA will not provide collection and management services. Instead, producers will be served by a competitive market comprised of processors, refurbishers, haulers, and PROs. Producers can contract with PROs to meet their obligations under the EEE Regulation, but producers will always remain responsible for meeting those requirements regardless of who they contract with.
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Program: ITT/AVTopic: Producer , Retailer
You may have obligations as an ITT/AV producer. To determine if you are a producer, see the FAQ Am I an ITT/AV producer?
If you are not a producer, then under the EEE Regulation you are not required to report supply data to the Authority or anyone else.
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Program: ITT/AVTopic: Management activities , Producer
Producer supply data is used to calculate their individual minimum management requirements under the EEE Regulation.
To learn how calculations are formulated, visit the FAQ How are ITT/AV producer minimum management requirements determined?
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Collector , Hauler , Processor , Producer , Reporting , Retreader
Brand holders and producers that supply products and packaging are required by legislation to meet individual mandatory collection and resource recovery requirements and may face compliance and enforcement consequences for failing to do so. The executive attestation ensures that executives responsible for managing the brand holder’s or producer’s business are aware of these requirements and can ensure that appropriate measures are put in place to achieve compliance with the regulations.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Collection systems , Collector , Hauler , Management activities , PRO , Processor , Producer , Retreader
Yes. Producers and service providers can enter into contractual agreements with multiple PROs.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Collection systems , Management activities , PRO , Producer
Yes. PROs are private enterprises and charge for their services to producers.
Each commercial contract a producer enters with a PRO will have its own set of terms and conditions. It is up to the PRO and producer to determine the terms of their contractual agreement, including fees and payment schedule.
RPRA does not set the terms of the contractual arrangements between PROs and producers.
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Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , TiresTopic: Collection systems , Collector , First Nation communities , Hauler , Management activities , Municipalities , PRO , Processor , Producer , Retreader
Here are the lists of registered PROs:
Hazardous and Special Products PROs
These lists will continue to be updated as new PROs register with RPRA.