Frequently Asked Questions

Here are the lists of registered PROs:

Tire PROs

Battery PROs

ITT/AV PROs

Lighting PROs

Blue Box PROs

Hazardous and Special Products PROs

These lists will continue to be updated as new PROs register with RPRA.

Yes. PROs are private enterprises and charge for their services to producers.

Each commercial contract a producer enters with a PRO will have its own set of terms and conditions. It is up to the PRO and producer to determine the terms of their contractual agreement, including fees and payment schedule.

RPRA does not set the terms of the contractual arrangements between PROs and producers.

Yes. Producers and service providers can enter into contractual agreements with multiple PROs.

No. Producers and PROs working on their behalf must operate the collection and management systems they have established as required by the Regulation even after their minimum management requirements are met.

Under the Resource Recovery and Circular Economy Act, RPRA is required to provide an annual report to the Minister that includes information on aggregate producer performance, and a summary of compliance and enforcement activities. Under section 51 of the Act, the Registrar also is required to post every order issued on the Registry.

A producer responsibility organization (PRO) is a person retained by a producer for the purpose of carrying out one or more of the following producer regulatory responsibilities:

• Arranging for the establishment or operation of collection or management systems
• Establishing or operating a collection or management system
• Preparing and submitting reports

In addition, under the Hazardous and Special Products regulation, a PRO includes a person retained by a producer for the purpose of:

• Implementing a promotion and education program

PROs operate in a competitive market, and producers can choose the PRO (or PROs) they want to work with. The terms and conditions of each contract with a PRO may vary.

How do I find a PRO?

Here are the lists of registered PROs:

• Tire PROs
• Battery PROs
• ITT/AV PROs
• Lighting PROs
• Blue Box PROs
• Hazardous and Special Products PROs

These lists will continue to be updated as new PROs register with RPRA.

See our FAQ What is the difference between a PRO and a prospective PRO?

No. RPRA does not administer contracts or provide incentives. Under the Regulations, producers will either work with a producer responsibility organization (PRO) or work directly with collection sites, haulers, refurbisher’s and/or processors to meet their collection and management requirements. Any reimbursement for services provided towards meeting a producers’ collection and management requirements will be determined through commercial contracts.

To discuss any payment, contact your service provider or a PRO. RPRA does not set the terms of the contractual arrangements between PROs and producers.

Producer supply data is used to calculate their individual minimum management requirements under the Batteries Regulation.

To learn how calculations are formulated, visit the FAQ How are battery producer minimum management requirements determined?

If a producer misreports their supply data to RPRA, they must contact the Compliance Team immediately by emailing [email protected]. Please include the following information in the email:

• The rationale for the change in the data
• Any data that supports the need for a correction (e.g., sales documents, audit)
• Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly as possible to ensure a producer’s minimum management requirement is calculated using accurate supply data.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.

Producers are not required to collect and manage their own branded products and materials. Instead, a producer is expected to collect and manage a portion of similar materials in Ontario. The portion of material that a producer collects and manages is known as their minimum management requirement. A minimum management requirement, which is set based on calculations outlined in the applicable Regulation, is the weight of the products or packaging that the producer must ensure is collected and managed. The calculated amount is proportionate to the weight of materials that producer supplied into the province.

For example, a producer who supplied laptops into Ontario does not need to collect and manage their own branded laptops. Instead, they must ensure that they collect and manage an equivalent weight of information technology, telecommunications, and audio-visual equipment (ITT/AV) materials.

Similarly, a producer who supplied cardboard boxes into Ontario does not need to collect and manage those exact cardboard boxes. Rather, they need to ensure that an equivalent weight of paper is collected and managed.

Almost all producers will work with producer responsibility organizations (PROs) for the purposes of meeting their obligations to collect and manage materials. PROs establish collection and management systems across Ontario for different material types. A producer can meet their obligations to collect and manage materials by entering into a contract with a PRO to provide these services on their behalf.

If a producer or service provider needs to adjust the performance data reported to RPRA, they must contact the Compliance and Registry Team immediately by emailing [email protected]. Please include the following information in the email:

• The rationale for the change in the data
• Any data that supports the need for a correction (e.g., tonnage purchase or sale contract, audit)
• Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly as possible to ensure that it has accurate performance data from all registrants.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by the Compliance and Registry team.

A producer responsibility organization (PRO) is a person retained by a producer to provide collection, management and administrative services to help producers meet their regulatory obligations.

A prospective PRO is a person that has registered with RPRA but have not been identified by a producer in RPRA’s registry to carry out regulatory responsibilities.

More information on PROs

PRO responsibilities include:

• Arranging for the establishment or operation of collection or management systems
• Establishing or operating a collection or management system
• Preparing and submitting reports

In addition, under the Hazardous and Special Products regulation, a PRO includes a person retained by a producer for the purpose of:

• Implementing a promotion and education program

Only PROs that meet this definition will:

• Be listed on RPRA’s website as a PRO
• Be invited to attend all-PRO meetings with RPRA
• Receive system-wide compliance communications

More information on prospective PRO

RPRA will list all prospective PROs on its website for up to one year. After that period, prospective PROs that remain unassigned by a producer in the registry will be notified, removed from the website, and have their registry account deactivated.

RPRA will publish a list of producers who have not yet identified a PRO in the registry. This will help prospective PROs understand where opportunities may exist.