Frequently Asked Questions

Yes, any tire type collected and managed within a collection system can be used to meet a producer’s management requirement.

Producers who supplied large tires have to ensure that large tires recovered equals at least 60 per cent of their average weight of supply.

You are a tire producer if you supply new tires to consumers in Ontario and you have a permanent establishment in Canada. New tires are supplied to Ontario in two ways – sold on new vehicles or sold as loose tires. The definition for tires producers (as outlined in section 3 of the Tires Regulation) applies in both cases.

New loose tires that are marketed to consumers in Ontario

• For new tires where there is a brand holder resident in Canada: you are the producer for those new tires if you are the brand holder of the new tires (the legislation defines brand holder to mean a person who owns or licenses a brand or who otherwise has rights to market a product under the brand) and resident in Canada.
• For new tires where there is no brand holder resident in Canada: you are the producer for the new tires if you are the importer of those new tires and resident in Ontario.
• For new tires where there is no brand holder or importer resident in Ontario: you are the producer for the new tires if you are the first person to market those tires in Ontario and resident in Ontario.
• For new tires where there is no brand holder, importer or marketer resident in Ontario: you are the producer for the new tires if you are the person that marketed those new tires and non-resident in Ontario.

New vehicles with new tires that are marketed to consumers in Ontario

• For new vehicles where there is a brand holder resident in Canada: you are the producer for the new tires on those new vehicles if you are the manufacturer of the vehicles (the legislation defines vehicle to include motor vehicles, muscular-powered equipment and trailers) and resident in Canada.
• For new vehicles where there is no manufacturer resident in Canada: you are the producer for the new tires on those new vehicles if you are the importer of those new vehicles and resident in Ontario.
• For new vehicles where there is no manufacturer or importer resident in Ontario: you are the producer for the new tires on those new vehicles if you are the marketer of those new vehicles in Ontario and resident in Ontario.
• For new vehicles where there is no manufacturer, importer or marketer resident in Ontario: you are the producer for the new tires on those new vehicles if you are the marketer of those new vehicles and non-resident in Ontario.

Producers are not required to collect and manage their own branded products and materials. Instead, a producer is expected to collect and manage a portion of similar materials in Ontario. The portion of material that a producer collects and manages is known as their minimum management requirement. A minimum management requirement, which is set based on calculations outlined in the applicable Regulation, is the weight of the products or packaging that the producer must ensure is collected and managed. The calculated amount is proportionate to the weight of materials that producer supplied into the province.

For example, a producer who supplied laptops into Ontario does not need to collect and manage their own branded laptops. Instead, they must ensure that they collect and manage an equivalent weight of information technology, telecommunications, and audio-visual equipment (ITT/AV) materials.

Similarly, a producer who supplied cardboard boxes into Ontario does not need to collect and manage those exact cardboard boxes. Rather, they need to ensure that an equivalent weight of paper is collected and managed.

Almost all producers will work with producer responsibility organizations (PROs) for the purposes of meeting their obligations to collect and manage materials. PROs establish collection and management systems across Ontario for different material types. A producer can meet their obligations to collect and manage materials by entering into a contract with a PRO to provide these services on their behalf.

Operators of tire collection sites will have to independently enter into commercial agreements with producers or producer responsibility organizations (PROs) to secure tire collection services. As long as a collection site is part of a producer’s tire collection system, the producer, or their PRO, is obligated to ensure tires are picked up from that site.

Since producers have legal obligations under the Tires Regulation, producers, or their PROs, will need tires to meet their management requirements. While tire collectors (i.e., operator of collection sits) are no longer required to register with RPRA, the collection site must be part of a producer’s collection system for the tires to count toward a producer’s management requirements

A list of registered PROs and producers is available on RPRA’s website on the Find a registrant page.

Each year, large tire producers are required to submit a supply data verification report in accordance with the Tires Registry Procedure – Audit. Small producers are not required to submit a verification report but will be subject to inspections.  

See our FAQ: For annual supply reporting verification, how do I know if I am a small or large tire producer?

Yes, a producer, a PRO (producer responsibility organization) on behalf of a producer, or a service provider on behalf of either party, can collect any product or material (including materials or products that are not designated under the Resource Recovery and Circular Economy Act, 2016 (RRCEA)). For example, a battery producer may choose to collect batteries that weigh over 5kg; a tire producer may choose to collect bicycle tires; or a Blue Box producer may choose to collect books.

Products or materials that are not designated under RRCEA regulations cannot be counted towards meeting a producer’s collection or management requirements under RRCEA.

If designated materials are co-collected with materials that are not designated, a person must use a methodology or process acceptable to the Authority to account for those materials. Anyone considering this can contact the Compliance Team to discuss at [email protected] or 833-600-0530.

For example, if bicycle tires are collected at the same time as automotive tires, they must be accounted for separately both when collected and when sent to a processor.

Effective for the 2025 calendar year, and every year thereafter, producers no longer have collection targets and do not have to collect a minimum weight of used tires.

A producer’s individual management requirement is determined by formulas found in section 12 of the Regulation. See the tables below for details:

Management requirements for all tires

Management requirements for large tires

It is important to note that producers must ensure that all collected tires are managed, regardless of what their minimum management requirement is.

Note: Producers with a management requirement below a certain threshold may be exempt from registering with and reporting to RPRA.

See our FAQ ‘How do I determine if I am an exempt tire producer?’ to learn more.

A producer responsibility organization (PRO) is a person retained by a producer to provide collection, management and administrative services to help producers meet their regulatory obligations.

A prospective PRO is a person that has registered with RPRA but have not been identified by a producer in RPRA’s registry to carry out regulatory responsibilities.

More information on PROs

PRO responsibilities include:

• Arranging for the establishment or operation of collection or management systems
• Establishing or operating a collection or management system
• Preparing and submitting reports

In addition, under the Hazardous and Special Products regulation, a PRO includes a person retained by a producer for the purpose of:

• Implementing a promotion and education program

Only PROs that meet this definition will:

• Be listed on RPRA’s website as a PRO
• Be invited to attend all-PRO meetings with RPRA
• Receive system-wide compliance communications

More information on prospective PRO

RPRA will list all prospective PROs on its website for up to one year. After that period, prospective PROs that remain unassigned by a producer in the registry will be notified, removed from the website, and have their registry account deactivated.

RPRA will publish a list of producers who have not yet identified a PRO in the registry. This will help prospective PROs understand where opportunities may exist.

No, where a producer is exempt, the regulatory obligations do not become the responsibility of the organization that is next in the producer hierarchy. The exempt producer remains the “producer” for those materials; they are just exempt from certain requirements under the regulation as set out in the relevant provisions providing for the exemption. This is the case in all RRCEA regulations.

Free riders are obligated parties that:

• Have not registered or reported to RPRA
• Have not established a collection and management system (if they are so required to), or;
• Are not operating a collection and management system (if they are so required to).

See our FAQs to understand “What is RPRA’s approach to free riders?”, and “What do I do if I think a business is a free rider?”

To note:

• Some producers only have requirements to register and report. Please refer to your specific program page on our website to understand producer obligations.
• Collection and management systems may be accomplished by a producer responsibility organization (PRO) on behalf of a producer through contractual arrangements between the producer and PRO. If a PRO is managing a producer’s collection and management requirements, producers must identify that PRO to RPRA.

Producers are obligated parties under the Resource Recovery and Circular Economy Act and are ultimately responsible for their data submitted through RPRA’s Registry. Producers can choose to contract with an external consultant to support their data submission, but third parties have limited permissions in the Registry as they are not regulated parties.

A producer can choose to assign a primary or secondary user profile in their Registry account to an external consultant. An external consultant may submit supply data reports and/or pay registry fees on the producer’s behalf.

External consultants cannot submit and/or sign registration, executive attestations, account admin changes or supply data adjustment documentation on behalf of a producer. External consultants cannot be account admins, nor can they manage a PRO within the Registry on behalf of a producer.

A volunteer organization is a person who:

• Is a brand holder who owns a brand that is used in respect of batteries, ITT/AV, or lighting;
• Is not a resident in Canada;
• Has registered with RPRA; and
• Has entered into a written agreement with a producer for the purpose of carrying out one or more producer responsibilities.

A volunteer organization is not a producer but can take on the registration and reporting responsibilities for producers in relation to its brand. Under the Regulation, producers remain responsible for meeting their management requirements and cannot pass off their obligations through voluntary remitter agreements or any other commercial agreement.

Any brand holder or producer who is interested in making any agreement as indicated (or described) above, should contact the Compliance Team at [email protected], 647-496-0530 or toll-free at 1-833-600-0530.

A tire producer qualifies for an exemption if their average weight of supply for that calendar year is less than 1,175 kg.

Average supply weight is determined using the following formula:

Average weight of tire supply = (Y3+Y4+Y5) / 3

E.g. 2025 average weight of supply = (2022 + 2021 + 2020) / 3

Tire producers that meet the exemption criteria are exempt from:

• Registering and reporting to RPRA
• Establishing a collection and management system
• Meeting a management requirement

Producers must verify that they continue to meet the exemption annually, since their average weight of supply will change from year to year.

Exempt producers must keep records related to the weight of tires supplied into Ontario each year and provide them to RPRA upon request.

Producers are advised to confirm their exemption with the Compliance Team at 833-600-0530 or [email protected].

Individual Producer Responsibility (IPR) means that producers are responsible and accountable for collecting and managing their products and packaging after consumers have finished using them.

For programs under the Resource Recovery and Circular Economy Act, 2016 (RRCEA), producers are directly responsible and accountable for meeting mandatory collection and recycling requirements for end of life products. With IPR, producers have choice in how they meet their requirements. They can collect and recycle the products themselves, or contract with producer responsibility organizations (PROs) to help them meet their requirements.

A producer responsibility organization (PRO) is a person retained by a producer for the purpose of carrying out one or more of the following producer regulatory responsibilities:

• Arranging for the establishment or operation of collection or management systems
• Establishing or operating a collection or management system
• Preparing and submitting reports

In addition, under the Hazardous and Special Products regulation, a PRO includes a person retained by a producer for the purpose of:

• Implementing a promotion and education program

PROs operate in a competitive market, and producers can choose the PRO (or PROs) they want to work with. The terms and conditions of each contract with a PRO may vary.

How do I find a PRO?

Here are the lists of registered PROs:

• Tire PROs
• Battery PROs
• ITT/AV PROs
• Lighting PROs
• Blue Box PROs
• Hazardous and Special Products PROs

These lists will continue to be updated as new PROs register with RPRA.

See our FAQ What is the difference between a PRO and a prospective PRO?

No, only producers are required to pay RPRA program fees.  The decision to make producers pay fees and cover RPRA’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.

No, producers are not required to sign up with a PRO to meet their regulatory requirements. It is a business decision if a producer chooses to work with a PRO, and a producer can choose to meet their obligations without a PRO.

Most producers will choose to contract with a PRO to provide collection, hauling, processing, retreading and/or refurbishing services to achieve their collection and management requirements unless they carry out these activities themselves.

1. You will need the following information to create a Registry account:

• CRA Business Number (BN)
• Legal Business Name
• Business address and phone number
• Address of where you work (if different from the main office)
• Contact information for your additional users

2. You will need to provide the address and phone number for each site where you retread and/or process tires.

3. You will need to identify which of the following tire categories are applicable to your business:

• Large tires (over 700 kg)
• Other tires (700 kg or less)

4. If you are a processor, you will also need to identify which of the following materials are applicable to your process:

• Crumb rubber
• Tire derived mulch
• Tire derived aggregate
• Tire derived rubber strips and chunks
• Fluff/fibre
• Tire derived steel/metal
• Other

If your business performs multiple roles (e.g., hauler and processor), you only need to create one registry account and identify the additional roles. If you are a producer, use your producer account to add roles.

A producer can grant access to anyone they would like to authorize in their reporting (i.e. Registry) portal. Producer reporting must be done in the producer account and batch data transfers are not accepted.

No. RPRA does not administer contracts or provide incentives. Under the Regulations, producers will either work with a producer responsibility organization (PRO) or work directly with collection sites, haulers, refurbisher’s and/or processors to meet their collection and management requirements. Any reimbursement for services provided towards meeting a producers’ collection and management requirements will be determined through commercial contracts.

To discuss any payment, contact your service provider or a PRO. RPRA does not set the terms of the contractual arrangements between PROs and producers.

Yes. PROs are private enterprises and charge for their services to producers.

Each commercial contract a producer enters with a PRO will have its own set of terms and conditions. It is up to the PRO and producer to determine the terms of their contractual agreement, including fees and payment schedule.

RPRA does not set the terms of the contractual arrangements between PROs and producers.

A brand supply list is a list of brands of obligated products that a producer supplies to consumers in Ontario. A producer must provide a brand supply list that makes up their supply data annually to RPRA. Each program has different requirements regarding how a producer must submit a brand supply list. For more information, consult the applicable programs’ walkthrough guide or contact RPRA’s Compliance and Registry Team at 1-833-600-0530 or by emailing [email protected].

To set up your tire collection and management network, you must establish a publicly accessible collection system based on your supply volume or sales methods and implement a downstream management system to meet your specific regulatory targets using registered service providers. Alternatively, you may sign up with a Producer Responsibility Organization (PRO) to arrange and operate these systems on your behalf.

For more compliance guidance to producers who are required to establish and operate tire collection systems, read our Compliance Bulletin -Tire Collection Systems.

No. If a municipality has a private company operating a site on their behalf, the company is not required to register the municipally-owned sites as long as the tires are picked up by a registered hauler and delivered to a registered processor or retreader.

If the private company owns or operates collection sites that are not owned by a municipality, it is required to register and report its non-municipally-owned sites.

To ensure tires continue to be picked up from your sites, you will need to make sure those sites are included in the collection systems established by tire producers or producer responsibility organizations (PROs). Since most producers will work with PROs to establish their collection systems, municipalities should contact a registered PRO.

Visit our webpage about PROs for more information.

A producer responsibility organization (PRO) is not necessarily required to include each and every collection site in Ontario in their collection system. However, producers and PROs acting on their behalf are required to establish and operate a collection system that meets the requirements of the Tires Regulation.

If a collection site operator is unable to be included in a collection system, the operator should contact RPRA’s Compliance Team at [email protected], 647-496-0530 or toll free at 1-833-600-0530 for assistance.

Read Compliance Bulletin – Tire Collection Systems for more information. The contact information for all registered PROs is available on the producer responsibility organization webpage.

Collection sites are required to accept used tires that are of similar rim size and weight as the new tires (or tires on new vehicles) that they sell. Use the Authority’s Find a Collection Site map to find a drop-off location and call ahead to confirm that the collection site will accept your tires.

No. Producers and PROs working on their behalf must operate the collection and management systems they have established as required by the Regulation even after their minimum management requirements are met.

Under the Resource Recovery and Circular Economy Act, RPRA is required to provide an annual report to the Minister that includes information on aggregate producer performance, and a summary of compliance and enforcement activities. Under section 51 of the Act, the Registrar also is required to post every order issued on the Registry.

If a producer misreports their supply data to RPRA, they must contact the Compliance Team immediately by emailing [email protected]. Please include the following information in the email:

• The rationale for the change in the data
• Any data that supports the need for a correction (e.g., sales documents, audit)
• Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly as possible to ensure a producer’s minimum management requirement is calculated using accurate supply data.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.

Producers of tires need to provide the following information when registering in RPRA’s Registry:

• Business information (e.g. business name, contact information)
• The year you began marketing or selling tires into Ontario
• Any PROs you are contracted with
• Your annual Tire Supply Report

RPRA does not vet PROs before listing them on the website. Any business that registers as a PRO will be listed. Producers should do their own due diligence when determining which PRO to work with.

A brand is any mark, word, name, symbol, design, device or graphical element, or a combination thereof, including a registered or unregistered trademark, which identifies a product and distinguishes it from other products.

A brand holder is a person who owns or licenses a brand or otherwise has rights to market a product under the brand.

Note:

• If there are two or more brand holders, the producer most directly connected to the production of the material is the brand holder.
• If more than one material produced by different brand holders are marketed as a single package, the producer who is more directly connected to the primary product in the package is the brand holder.

Yes, the entire weight of reused tires can be counted towards a producer’s management target.

See our FAQ: What does ‘reuse’ mean under the Tires Regulation?

Brand holders and producers that supply products and packaging are required by legislation to meet individual mandatory collection and resource recovery requirements and may face compliance and enforcement consequences for failing to do so. The executive attestation ensures that executives responsible for managing the brand holder’s or producer’s business are aware of these requirements and can ensure that appropriate measures are put in place to achieve compliance with the regulations.

RPRA recognizes the commercially sensitive nature of the information that parties submit to the registry. RPRA is committed to protecting the commercially sensitive information and personal information it receives or creates in the course of conducting its regulatory functions. In recognition of this commitment, RPRA, in addition to the regulatory requirements of confidentiality set out in the Resource Recovery and Circular Economy Act 2016 (section 57), has created an Access and Privacy Code that applies to its day-to-day operations, including the regulatory functions that it carries out.

Obligated material supply, collection, and resource recovery data will only be made public in aggregate form, to protect the confidentiality of commercially sensitive information.

RPRA will publish the names and contact information of all registered businesses – producers, service providers (collectors, haulers, processors, etc.), and producer responsibility organizations. The public will also have access to a list or method to locate any obligated material collection sites, as this information becomes available.

As part of its regulatory mandate, the Registrar will provide information to the public related to compliance and enforcement activities that have been undertaken.

The information that is submitted to the Registry will be used by the Registrar to confirm compliance and to track overall collection and management system performance. It will also be used by RPRA to update its policies and procedures and by the Ministry of Environment, Conservation and Parks for policy development.

If a producer or service provider needs to adjust the performance data reported to RPRA, they must contact the Compliance and Registry Team immediately by emailing [email protected]. Please include the following information in the email:

• The rationale for the change in the data
• Any data that supports the need for a correction (e.g., tonnage purchase or sale contract, audit)
• Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly as possible to ensure that it has accurate performance data from all registrants.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by the Compliance and Registry team.

No, First Nation communities are not required to sign agreements with a PRO or PROs to have materials picked up.

Producers, or PROs on their behalf, are required to provide call-in collection services to pick up tires, electronics, lighting, batteries, and household hazardous and special products free of charge.

For details about minimum amounts required for pickup, timelines for pickup for communities both north and south of the Far North boundary, and contact information for PROs that offer call-in collection, visit our Recycling in First Nation Communities webpage.

Being selected as a subject of an inspection does not automatically mean a producer is out of compliance. While selection relies on RPRA’s risk-based framework, the first step of the process is an initial assessment, not a formal inspection or audit.

However, subsequent verification and audit activities may be undertaken by RPRA to determine whether enforcement action will be taken.

Program fees are charges that producers obligated under the Resource Recovery and Circular Economy Act, 2016, are required to pay to RPRA annually to recover its operational costs, including costs related to building and operating the registry, providing services to registrants, and compliance and enforcement activities.

All current and past fee schedules can be found here.

Consumer protection laws in Ontario prohibit the misrepresentation of charges, which means that producers or retailers cannot misrepresent any visible fees as a regulatory charge, tax, RPRA fee or something similar.

Yes. Producers and service providers can enter into contractual agreements with multiple PROs.

As a retailer, you may also be a producer and/or a collector, based on the definitions in the Tires Regulation.

Businesses will continue to have discretion over whether they charge a fee to recover the cost of recycling their products. If a business chooses to charge a fee, they are no longer required to provide information about who is charging the visible fee and what it will be used for.

No. While RPRA is responsible for the oversight, compliance and enforcement of the regulatory requirements for tires under Ontario’s individual producer responsibility framework, RPRA’s activities do not replicate those of OTS.

RPRA collects 13% Harmonized Sales Tax (HST) on applicable fees. This requirement is based on a ruling received from the Canada Revenue Agency (CRA), which determined that HST must be charged on fees collected under the Resource Recovery and Circular Economy Act, 2016 (RRCEA).

HST applies to all RRCEA producer responsibility programs, as well as the Excess Soil and Hazardous Waste programs.

Invoices issued before January 1, 2023, were amended to reflect HST. Registrants can access amended invoices in their Registry accounts under the Invoices tab, where the HST amount and the amended invoice date are shown.

Important notes:

• On the amended invoices there have been no changes to the Invoice Total and registrants will not be required to pay any additional monies to RPRA for past invoices.
• Registrants may be able to claim input tax credits for the HST collected on RPRA fees, for both the amended invoices and new invoices issued January 1, 2023, onwards. However, RPRA is not in a position to provide tax advice and suggests you consult your internal or external accountants to seek their counsel.
• All new invoices issued effective January 1, 2023, will contain appropriate information identifying the amount of the HST and other relevant details. These invoices will also be displayed under the “Invoices” tab in a registrants’ Registry account.

Reuse under the Tires Regulation means either of the following:

1. Tires that are sold and reused for their original purpose with or without modification. Modification includes repair but does not include retreading. For example, a repaired tire must be sold as a complete tire. A repair to a tire that remains on a vehicle, such as fixing a flat tire, does not count as reuse.
2. Tires that are reused without modification for a new purpose. For example, a tire being reused as a bumper, or other similar apparatus for absorbing shock. Tires that are reused without modification for a new purpose does not include tires that are deposited on land.

The entire weight of the reused tire can be counted towards a producer’s management target.

Collection sites for batteries, electronics, household hazardous waste, lighting, and tires that are reported by producers, or PROs on their behalf, appear on the map.

Collection sites that are considered private (e.g. a recycling bin inside a business that is not accessible to the public) do not appear on the map.

If your collection site isn’t part of a PRO’s collection network, it won’t appear on the map. The map populates collection sites with data entered by producers or PROs on their behalf.

If you are working with a PRO and your site is not listed on the map, contact your PRO.

If you aren’t already working with a PRO and want to add your collection site to the map, you can find a list of PROs and their contact information on the applicable program page of RPRA’s website.

A Verifier can be an individual, either an employee of the business or a hired third-party (including a PRO), who has one of the following designations and is not the same person who prepared the supply report:

• CPA (Chartered Professional Accountants) in Canada or CPA (Certified Public Accountant) in the US
• ACCA (Association of Chartered Certified Accounts) Qualification
• CIA (Certified Internal Auditor)
• CPB (Certified Professional Bookkeeper) in Canada
• RPA (Registered Professional Accountant) in Canada

RPRA’s Where to Recycle map displays locations across Ontario where the public can drop off used materials to be recycled, such as batteries, electronics, household hazardous waste (e.g., paint, antifreeze, pesticides), lighting and tires, for free. Materials collected at these locations are reused, refurbished, recycled, or properly disposed of to help keep them out of landfill, recover valuable resources and protect our environment. Learn more here.

The recycling locations that appear on the map are reported to RPRA by businesses that run the recycling systems in Ontario.

When paying fees to RPRA, you can select from one of the following payment methods:

• Direct debit (also known as bank withdrawal)
• Credit card
• Electronic data interchange (EDI; also commonly known as ACH or EFT)
• Electronic bill payment
• Cheque

For instructions on how to submit payment by the method you chose, read one of the following FAQs:

• How do I pay my fees to RPRA by credit card?
• How do I pay my fees to RPRA by direct debit?
• How do I pay my fees to RPRA by electronic bill payment?
• How do I pay my fees to RPRA by cheque?
• How do I pay my fees to RPRA by electronic data interchange (EDI)?

Please note:

• Invoices are due on receipt.
• Invoices are in CAD fund and payments must be sent in CAD.

No. A PRO cannot report on behalf of service providers. Only service providers can submit their own performance reports.

To create a Registry account with RPRA, you will need to provide:

• CRA Business Number (BN)
• Legal Business Name
• Business address and phone number
• Address of where you work (if different from the main office)
• Contact information for your billing contact (this may also be added later)

For regulatory purposes, we need to know your legal name — the name you are incorporated under.  We also need to know your business operating name if it is different from your legal business name to add to our published list of registrants. The list of registrants will be available on our website to allow registrants to interact with one another and to provide information to the public.

Businesses have the choice to recover the cost of recycling their products by incorporating those costs into the overall cost of their product (as they do with other costs, such as materials, labour, other regulatory compliance costs, etc.) or by charging it as a separate fee to consumers.

Environmental fees are not mandatory and are applied at the discretion of the business charging them, including the amount of the fee.

The regulations do not set an environmental fee for any product. The amount of the fee charged is decided by the business.

No. An environmental fee is not a government tax and cannot be represented as mandatory, a regulatory charge, or a RPRA fee. It is a fee charged at the discretion of a business to recover their costs related to recycling the product.

Consumers who believe the purpose of an environmental fee is being misrepresented can contact the Ministry of Public and Business Service Delivery directly at 1-800-889-9768.

Account admins must add any new, or manage existing, contacts under the program they wish to give them access to in order for the contact to be able to submit a report or pay an invoice. The account admins are the only user than can add a Primary Contact and an Accounts Payable User to a Registry Account. 

To Manage contacts on your Registry account, please see the following steps: 

1. Log into your account. 
2. Once you are logged in, click on the drop-down arrow in the top right corner and select Manage Users. 
3. Under Actions, click Edit to update preferences of existing user primary and secondary users. 
4. Click Add New User to add an additional contact to your account. 
5. To give reporting access to a Primary Contact, select the program from the drop-down that you would like to grant them access to. 
6. Click “Set Accounts Payable User” to add an AP contact to your account. 

We encourage anybody who believes an entity is a free rider to contact RPRA’s Compliance and Registry Team at 1-833-600-0530 or by emailing [email protected] with information about that entity. RPRA reviews every free rider allegation that is referred to us.

We do not share information about our inspections or progress on specific free rider cases.

See our FAQ to understand “What is a free rider?” and “What is RPRA’s approach to free riders?”

If you select credit card as your method of payment, this will be done through your Registry account.

Follow these steps to complete your payment:

Follow these steps to complete your payment: 

1. In the payment method section of the Registry, select credit card as your preferred method. 
2. Enter your credit card details. 
3. Click PAY and the payment will process automatically. 

Please note: 

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• Payment will be reflected in your Registry account once your transaction has been processed.
• Registrants can save a credit card as their preferred payment method.
• Hazardous Waste Program (HWP) registrants can enrol in Manifest Autopay with credit card as their saved payment method.

If you have questions about fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

How do I pay my fees to RPRA by cheque? 

If you select cheque as your method of payment, follow these steps to complete your payment: 

1. Make your cheque payable to “Resource Productivity and Recovery Authority” 
2. Enter your Invoice Number on the memo line of the cheque 
3. Send your cheque to: 
   • Resource Productivity Recovery Authority 
   • PO Box 46114, STN A 
   • Toronto, ON 
   • M5W 4K9 

Please note: 

• Invoices are due on receipt. 
• Invoices are in CAD funds and payments must be sent in CAD. 
• It may take 2-4 weeks for your payment to be reflected in your Registry account due to mail and cheque processing times.

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

If you select direct debit (also known as bank withdrawal) as your method of payment, this will be done through your Registry account. 

Follow these steps to complete your payment: 

1. In the payment method section of the Registry, select direct debit as your preferred method. 
2. Enter your banking information/details. 
3. Review the withdrawal agreement then click “I agree to let RPRA collect my payments as per the terms of the Withdrawal Agreement.” 
4. Click PAY and the payment will process automatically. 

Please note: 

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• Payment will be reflected in your Registry account once your transaction has been processed.
• By selecting direct debit, registrants authorize RPRA to collect payments as outlined in the withdrawal agreement.
• Registrants can save direct debit as their preferred payment method.
• Hazardous Waste Program (HWP) registrants can enrol in Manifest Autopay with direct debit as their saved payment method. 

If you have questions about fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

If you select electronic bill payment as your method of payment, this will be done through your online banking account, using the bill payment functionality. It is available at most major Canadian banks (e.g., TD, RBC, BMO, Scotiabank). 

Follow these steps to complete your payment:

1. Log in to your bank account.
2. Go to the bill payment section and add RPRA as payee.
3. Enter your registration number (found on your invoice) as the account number. 

Please note:

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1–2 weeks for payment to be reflected in your Registry account. 

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select cheque as your method of payment, follow these steps to complete your payment: 

1.  Make your cheque payable to “Resource Productivity and Recovery Authority”
2. Enter your Invoice Number on the memo line of the cheque 
3. Send your cheque to: 
   • Resource Productivity Recovery Authority 
   • PO Box 46114, STN A 
   • Toronto, ON 
   • M5W 4K9 

Please note: 

• Invoices are due on receipt. 
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 2-4 weeks for your payment to be reflected in your Registry account due to mail and cheque processing times. 

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

If you select electronic data interchange (EDI) as your method of payment, this is an electronic payment through your bank, also commonly known as EFT or ACH.

Follow these steps to complete your payment:

1. Submit your payment using RPRA’s banking information provided on your invoice.
2. Reference your invoice number when you submit this payment to your bank so RPRA can identify your payment and send your remittance details to [email protected]

Please note:

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for payment to be reflected in your Registry account.

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free at 1-833-600-0530.

Account admins have access to all information within a registrant’s account. They can create and assign primary and secondary users’ access to the account, edit and submit reports, and pay fees. They are the only ones who can manage PROs. Account admins can view all activities users undertake. They will also be the recipient of emails from the Registry portal. 
 
Primary users can only assign secondary users’ access to the account, edit and submit reports and pay fees. 
 
Secondary users can only edit and submit reports and pay fees. 
 
Accounts payable users (AP) are able to access and pay invoices, manage saved payment methods, edit and submit reports and email notifications about billing and payments. The AP user can also be contacted by RPRA in the event of a billing or payment question. 

A collection site is required to:

• accept all used materials that are designated under the program the collection site operates under*,
• accept materials dropped off free of charge, and
• accept materials dropped off during regular business hours.

The amount and type of materials a collection site must accept varies by which program they operate under.

*More information on what materials must be accepted for each recycling program can be found here.

A public collection site must be readily accessible to the public and accept designated used materials during regular business hours. Publicly accessible collection sites and events appear on the Where to Recycle map.

A private collection site (e.g. office or school that collects designated materials) does not need to be publicly accessible. Private collection sites do not appear on the map.

Read this related FAQ: What does it mean for a collection site to be readily accessible to the public?