Frequently Asked Questions

FAQ filtered results:

• Program: Batteries , Hazardous and Special Products , ITT/AV

  Topic: PRO , Producer , Reporting

  Toggle the submenu Who does RPRA consider an acceptable verifier/qualified person?

  A Verifier can be an individual, either an employee of the business or a hired third-party (including a PRO), who has one of the following designations and is not the same person who prepared the supply report:

  • CPA (Chartered Professional Accountant) in Canada or CPA (Certified Public Accountant) in the US
  • ACCA (Association of Chartered Certified Accounts) Qualification
  • CIA (Certified Internal Auditor)
  • CPB (Certified Professional Bookkeeper) in Canada
  • RPA (Registered Professional Accountant) in Canada

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Disposal facility , Hauler , PRO , Processor , Producer , Refurbisher , Registration , Reporting , Retreader

  Toggle the submenu Does RPRA accept requests for extending registration or reporting deadlines?

  No. Effective February 6, 2023, RPRA will no longer accept requests for extensions to registration or reporting deadlines. Obligated parties should make every effort to ensure they meet all submission deadlines as part of their obligations under their associated regulation.

  For more guidance, read the Late Registration or Report Submissions Compliance Bulletin.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Disposal facility , Hauler , PRO , Processor , Producer , Refurbisher , Reporting , Retreader

  Toggle the submenu What are the potential consequences of late reporting?

  Failure of an obligated party to meet a registration or reporting deadline may result in compliance action, including compliance orders, prosecutions or monetary penalties issued in accordance with the Administrative Penalties Guidelines.

  In accordance with the Risk Based Compliance Framework, RPRA will communicate to obligated parties, via email, about their reporting requirements in advance of submission deadlines. RPRA will also send deadline reminders and notify missed deadlines to obligated parties prior to taking further compliance action.

  For more guidance, read the new Late Registration or Report Submissions Compliance Bulletin.

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• Program: Blue Box , Hazardous and Special Products

  Topic: Collection systems , PRO , Processor , Producer

  Toggle the submenu Do I dispose of my empty paints cans, pesticides, solvents and fertilizers at Blue Box collection sites or HSP collection sites?

  Paints, pesticides, solvents fertilizers obligated under the HSP Regulation along with their primary packaging must be accepted at collection sites collecting the corresponding material. For instance, empty paint cans and pesticide aerosols obligated under the HSP Regulation must be accepted at collection sites collecting paint and pesticides.

  See our FAQ to understand “Under the HSP Regulation, is the packaging of antifreeze, pesticides, solvents, paints and coatings obligated?” and “Are containers that are obligated under the HSP Regulation obligated as Blue Box materials?“

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting

  Topic: PRO , Producer , Registry

  Toggle the submenu Why can’t I see the Manage PRO widget to add my PRO choice?

  The Manage PRO option will appear on the dashboard below your list of supply data reports when your supply data reporting is complete and if you have management requirements. If your supply data reporting is below the supply exemption threshold you will not have management requirements, and therefore not need to assign a PRO to assist with your obligations.

  Also note that Account Admin are the only portal users that can manage your PRO’s responsibility, so this widget is not viewable to primary and secondary users.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Producer , Registry

  Toggle the submenu When managing PROs in RPRA’s Registry, it asked for a “Service End Date”. However, the contract I have with my PRO does not provide an end date. What date should I use?

  In the Manage PRO section in the Registry, the “Service End Date” is not a mandatory field. You can leave this field blank if there is no end date in your contract. If you decide to change PROs in the future, you can update this field to the date your agreement ended with that PRO.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV

  Topic: PRO , Producer , Registry , Reporting

  Toggle the submenu What is a brand supply list?

  A brand supply list is a list of brands of obligated products that a producer supplies to consumers in Ontario. A producer must provide a brand supply list that makes up their supply data annually to RPRA. Each program has different requirements regarding how a producer must submit a brand supply list. For more information, consult the applicable programs’ walkthrough guide or contact RPRA’s Compliance and Registry Team at 1-833-600-0530 or by emailing registry@rpra.ca.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: General , PRO , Producer , Registration

  Toggle the submenu What is a free rider?

  Free riders are obligated parties that:

  • Have not registered or reported to RPRA
  • Have not established a collection and management system (if they are so required to), or;
  • Are not operating a collection and management system (if they are so required to).

  See our FAQs to understand “What is RPRA’s approach to free riders?”, and “What do I do if I think a business is a free rider?”

  To note:

  • Some producers only have requirements to register and report. Please refer to your specific program page on our website to understand producer obligations.
  • Collection and management systems may be accomplished by a producer responsibility organization (PRO) on behalf of a producer through contractual arrangements between the producer and PRO. If a PRO is managing a producer’s collection and management requirements, producers must identify that PRO to RPRA.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Registration , Retreader , RPRA Program and Registry Fees

  Toggle the submenu Do service providers have to pay fees to the Authority?

  No, only producers are required to pay RPRA program fees.  The decision to make producers pay fees and cover the Authority’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Producer , Reporting

  Toggle the submenu Can a PRO report on behalf of a producer?

  A producer can grant access to anyone they would like to authorize in their reporting (i.e. Registry) portal. Producer reporting must be done in the producer account and batch data transfers are not accepted.

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