Frequently Asked Questions

FAQ filtered results:

• Program: Hazardous Waste

  Topic: Generator , Registry

  Toggle the submenu Now that HWIN is shut down/is replaced by the HWP Registry, what do I do about 2022 waste activity reporting and fees? 

  Reporting for 2022 waste shipments through the prior HWIN system is closed.

  Users can pay outstanding fees or request refunds related to 2022 balances by logging into HWIN.ca. For questions related to outstanding fees and refunds email  HazardousWasteProgram@ontario.ca

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• Program: Hazardous Waste

  Topic: AGD , Generator , Registry , RPRA Program and Registry Fees

  Toggle the submenu Can I submit a partial payment for only the facilities I manage?

  The HWP Registry is unable to accept partial payments for invoices issued to an account. Monthly invoices will include the applicable fees for all manifests completed during the previous month and will break fees down by facility. Consider an internal business process to bill back each facility as required.

  See FAQ: Can we set up separate invoices for each facility within one account? 
  See FAQ: What information is included on an invoice for HWP Registry fees?

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• Program: Hazardous Waste

  Topic: AGD , Generator , Registry , RPRA Program and Registry Fees

  Toggle the submenu What are the invoicing options for the various users in the HWP Registry?

  	Admin	Primary	Secondary
  Receive invoice notifications via email	⚫	⚫
  Pay invoices in the Registry	⚫	⚫	⚫
  Download invoices in the Registry	⚫	⚫	⚫
  Filter invoices by facility, date, invoice number, payment status	⚫	⚫	⚫
  View manifests with fees	⚫	⚫	⚫
  Download manifests with fees reports	⚫	⚫	⚫
  Receive separate invoices for each facility within one account	Not Applicable
  Pre-payment of invoices	Not Applicable
  Make partial payment to invoices	Not Applicable

  See FAQ: What information is included on an invoice for HWP Registry fees?

  See FAQ: Can we set up separate invoices for each facility within one account?
  See FAQ: What payment methods are available? 

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• Program: Hazardous Waste

  Topic: Carrier , Generator , Manifesting

  Toggle the submenu Can a generator use the carrier’s device to sign a manifest, or does a generator have to login through their own account and device to sign?

  Yes, a generator can sign a manifest on a carrier’s device. This may occur if the generator does not have their own device to sign off on at the time of waste pick-up or if the signee is not a user in their company’s Registry account.

  This quick reference guide outlines the steps for obtaining the generator signature on the carrier’s device.

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• Program: Hazardous Waste

  Topic: Generator , Receiver , Registry

  Toggle the submenu If I ship waste out of Ontario, does the receiver in another province or the United States need to use the Registry?

  Yes, receivers in other jurisdictions that receive waste from Ontario must have an account in RPRA’s Hazardous Waste Program Registry in order to complete the receiver information on a manifest. Regulation 347: General – Waste Management under the Environmental Protection Act states that a carrier is only allowed to transport subject waste out of Ontario to a receiving facility outside Ontario if they have reason to believe the intended receiver is willing to submit the required receiver manifest information through the registry.

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• Program: Hazardous Waste

  Topic: Generator , Registry

  Toggle the submenu Will the general public still be able to search the registry for registered waste generators as they can currently in HWIN? 

  Yes.  The general public can search for generators and view information about their registered facilities and wastes at the following website: https://hazardouswaste-registrations.rpra.ca/s/  

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• Program: Hazardous Waste

  Topic: AGD , Generator , Registry , RPRA Program and Registry Fees

  Toggle the submenu Can we set up separate invoices for each facility within one account? 

  The HWP Registry is unable to issue separate invoices for different facilities managed under one account.

  Monthly invoices will include the applicable fees for manifests completed during the previous month and will break fees down by facility. If a user is looking for more details about facility-specific activities, they can find that information in the registry.

   

  See FAQ: What information is included on an invoice for HWP Registry fees? 
  See FAQ: Can I submit a partial payment for only the facilities I manage?

   

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• Program: Hazardous Waste

  Topic: AGD , Generator , Registry , RPRA Program and Registry Fees

  Toggle the submenu What information is included on an invoice for HWP Registry fees?  

  See sample invoices here. The three examples included in the PDF are:

  • Manifest Invoice – Generator Variant (aggregates fees for multiple manifests over a month; includes a facility-level breakdown) 

  • Manifest Invoice – AGD Variant (aggregates fees for multiple manifests over a month; includes a company- and facility-level breakdown) 

  • On-site Waste Activity Invoice (fees for a single On-site waste activity) 

  Manifest invoices will be issued on the first day of each month and will include all manifests completed in the previous month, For example, an invoice issued on February 1 will include completed manifests from January 1 to January 31.  

  The primary user of the account will receive an email notification when a manifest invoice is issued. Any primary or secondary user on the account can access and pay an invoice from the Registry homepage.  

  While the manifest invoice provides a total fee for each facility, users can see the fee per individual manifest from the Invoices tab in their Registry Account.

  The easiest way to find individual manifest fees is directly in the Invoices tab under Manifests with Fees. Users can find individual manifest fees under the Manifests tab, but they’ll have to navigate to the “Closed Manifests” section and then search for and open the manifest itself.

  On-site waste activity invoices will be issued when the Registry user completes an on-site waste activity report and submits their payment information.  

  See FAQ: What payment methods are available?

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• Program: Hazardous Waste

  Topic: AGD , Carrier , Generator , Receiver , Registry

  Toggle the submenu If I do cross-border shipments, do I need to report through CNMTS or the HWP Registry?

  Both. You will continue to report your cross-border shipment through CNMTS (Canadian Notification and Movement Tracking System) and will report your Ontario-required information through the HWP Registry. ​ 

  Note: you will no longer need to mail copies of your CNMTS manifest to the Ministry of the Environment, Conservation and Parks.  

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• Program: Hazardous Waste

  Topic: AGD , Generator

  Toggle the submenu If I am the account administrator, will I be able to assign one staff member to be responsible for a specific facility, and another staff member to be responsible for a separate facility? For example, facility 1 person only looks after and can view facility 1 records, while facility 2 person only looks after and can only view facility 2 records? 

  No. All secondary users of the account will be able to access all facilities in the account. Once you create an account for your company, any user associated with the account can setup and manage all facilities under that one account. 

  The HWP Registry is equipped with a robust search and filter functionality to make it easier for users within the account to locate and manage the facilities they are responsible for

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