Frequently Asked Questions

FAQ filtered results:

Program: Hazardous Waste

Topic: Carrier , Generator , Manifesting

Yes, a generator can sign a manifest on a carrier’s device. This may occur if the generator does not have their own device to sign off on at the time of waste pick-up or if the signee is not a user in their company’s Registry account.

This quick reference guide outlines the steps for obtaining the generator signature on the carrier’s device.
Program: Hazardous Waste

Topic: Generator , Receiver , Registry

Yes, receivers in other jurisdictions that receive waste from Ontario must have an account in RPRA’s Hazardous Waste Program Registry in order to complete the receiver information on a manifest. Regulation 347: General – Waste Management under the Environmental Protection Act states that a carrier is only allowed to transport subject waste out of Ontario to a receiving facility outside Ontario if they have reason to believe the intended receiver is willing to submit the required receiver manifest information through the registry.
Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

Topic: Registry , RPRA Program and Registry Fees

Registrants can access past invoices in their Registry account under a new tab labelled “Invoices”. See sample screenshot below.
Program: Hazardous Waste

Topic: RPRA Program and Registry Fees

RPRA received a ruling from the CRA that HST must be charged on its fees under the Resource Recovery and Circular Economy Act, 2016 (RRCEA). RPRA has determined that this ruling applies to all RRCEA producer responsibility programs and the Excess Soil and Hazardous Waste programs.

Before January 1, 2023, you paid Hazardous Waste fees to the Ministry of the Environment, Conservation and Parks. Now, you are paying fees to RPRA to cover the costs of building, operating and providing support for the new HWP Registry. These RPRA fees are subject to HST.
Program: Batteries , Blue Box , Excess Soil , Hazardous and Special Products , Hazardous Waste , ITT/AV , Lighting , Tires

Topic: RPRA Program and Registry Fees
Starting January 1, 2023, RPRA will collect 13% HST on all fees at the time of fee payment.

This decision is based on a ruling RPRA received from the CRA in which HST must be charged on its fees under the Resource Recovery and Circular Economy Act, 2016 (RRCEA). RPRA has determined that this ruling applies to all RRCEA producer responsibility programs and the Excess Soil and Hazardous Waste programs.

On December 22, 2022, RPRA will reissue invoices that were issued prior to January 1, 2023, amended to indicate that 13% HST was paid. From December 22 onwards, registrants will be able to access the amended invoices in their Registry accounts under a new tab labelled “Invoices”. The amended invoice will show an HST amount as well as the date the amended invoice was reissued.

Important notes:

On the amended invoices there have been no changes to the Invoice Total and registrants will not be required to pay any additional monies to RPRA for past invoices.

Registrants may be able to claim input tax credits for the HST collected on RPRA fees, for both the amended invoices and new invoices issued January 1, 2023, onwards. However, RPRA is not in a position to provide tax advice and suggests you consult your internal or external accountants to seek their counsel.

All new invoices issued effective January 1, 2023, will contain appropriate information identifying the amount of the HST and other relevant details. These invoices will also be displayed under the “Invoices” tab in a registrants’ Registry account.
Program: Hazardous Waste

Topic: Generator , Registry

Yes. The general public can search for generators and view information about their registered facilities and wastes at the following website: https://hazardouswaste-registrations.rpra.ca/s/
Program: Hazardous Waste

Topic: AGD , Carrier , Receiver , Registry
The new HWP Registry has been built to allow draft manifests to be easily created in the new system. Facility and waste stream information can be automatically applied to the manifest through easy lookups and tables, using a web browser or the mobile app. Additionally, manifests can be ‘copied’ for reuse when the same or similar shipments happen more than once.

See below materials showing how to initiate manifests.

Initiating a manifest as an AGD

Initiating a manifest as a carrier

See here for manifesting a shipment as a receiver

If you deal with a high volume of manifests, you may wish to make use of the Registry’s external API that allows for automatic integration between external systems and the Registry. Contact RPRA_External_API_Support_Team@rpra.ca for more information.

Program: Hazardous Waste

Topic: General , Registry

Each registry account has one account administrator, who is responsible for enrolling the company in programs (e.g., HWP, batteries, etc.) and adding/removing additional account users.  

There is one primary user for each program enrolment. In HWP, the primary user can add/remove users to the HWP program, add program roles (such as generator, carrier or receiver) and is the point of contact to receive email notifications (such as when a new invoice is available).  

Secondary users in the HWP can create and edit generator facilities and waste information (generator/AGD roles only); add ECA information and edit contact information (carrier/receiver roles only); create, edit and sign manifests.  

Driver users are specific to the carrier role in the HWP program. Drivers can create, edit and sign manifests but cannot add ECA information.

Manifest-only users, like the driver user role, have a reduced level of access limited to viewing, creating, editing and signing manifests. They cannot view, edit, or manage facilities, or view information related to fees.

Account admins can manage password resets for all active users in the account. Primary users are also able to manage password resets, but only for active users within the programs they are the primary user for. If secondary users, drivers or manifest-only users require a password reset, they can reach out to the account admin or primary user to do so.

User Management

Functionalities	Admin	Primary	Secondary	Driver*	Manifest-only
Add/remove users across programs	⚫
Reset passwords for all users across programs	⚫
Add / remove users to same program	⚫	⚫
Reset passwords for active users within the same program	⚫	⚫
Receive invoice notifications	⚫	⚫
Create / manage facilities	⚫	⚫	⚫
Create / manage wastes	⚫	⚫	⚫
View / create / edit and sign manifests	⚫	⚫	⚫	⚫	⚫

*Available only to accounts where the carrier role is selected. Drivers will only be able to view and action manifests where the company is listed as the carrier

Program: Hazardous Waste

Topic: AGD , Generator , Registry , RPRA Program and Registry Fees

The HWP Registry is unable to issue separate invoices for different facilities managed under one account.

Monthly invoices will include the applicable fees for manifests completed during the previous month and will break fees down by facility. If a user is looking for more details about facility-specific activities, they can find that information in the registry.

See FAQ: What information is included on an invoice for HWP Registry fees?
See FAQ: Can I submit a partial payment for only the facilities I manage?
Program: Hazardous Waste

Topic: AGD , Generator , Registry , RPRA Program and Registry Fees
See sample invoices here. The three examples included in the PDF are:

Manifest Invoice – Generator Variant (aggregates fees for multiple manifests over a month; includes a facility-level breakdown)

Manifest Invoice – AGD Variant (aggregates fees for multiple manifests over a month; includes a company- and facility-level breakdown)

On-site Waste Activity Invoice (fees for a single On-site waste activity)

Manifest invoices will be issued on the first day of each month and will include all manifests completed in the previous month, For example, an invoice issued on February 1 will include completed manifests from January 1 to January 31.

The primary user of the account will receive an email notification when a manifest invoice is issued. Any primary or secondary user on the account can access and pay an invoice from the Registry homepage.

While the manifest invoice provides a total fee for each facility, users can see the fee per individual manifest from the Invoices tab in their Registry Account.

The easiest way to find individual manifest fees is directly in the Invoices tab under Manifests with Fees. Users can find individual manifest fees under the Manifests tab, but they’ll have to navigate to the “Closed Manifests” section and then search for and open the manifest itself.

On-site waste activity invoices will be issued when the Registry user completes an on-site waste activity report and submits their payment information.

See FAQ: What payment methods are available?