Frequently Asked Questions

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• Program: Hazardous and Special Products

  Topic: HSP , Producer , Registration , Registry

  Toggle the submenu When and how do I register with RPRA as an HSP producer?

  When to register as a producer 

  Producers of oil filters and non-refillable pressurized containers, oil containers, antifreeze, pesticides, refillable pressurized containers, solvents, paints and coatings  

  If the producer’s average weight of supply in 2018, 2019, 2020 was above the threshold in the table below, the producer was required to register with RPRA by November 30, 2021. Obligated producers who have not yet registered are out of compliance with the regulation and may face compliance action by RPRA. 

  If a producer was not required to register in 2021, they must register on or before July 31 of the first calendar year that they exceed the threshold in the table below. 

  Type of HSP	Average weight of supply from the previous three calendar years (tonnes)
  Oil Filters	3.5
  Non-refillable pressurized containers	3
  Antifreeze	20
  Oil Containers	2
  Paints and coatings	10
  Pesticides	1
  Refillable pressurized containers	8
  Solvents	3

  For assistance in calculating your average weight of supply, contact RPRA’s Compliance Team at registry@rpra.ca.  

  Producers of mercury-containing barometers, thermometers and thermostats, fertilizers and refillable propane containers

  If a producer met the definition of an HSP producer in 2021, they were required to register with RPRA by November 31, 2021.

  If you meet the definition of an HSP producer after November 31, 2021, you must register with RPRA within 30 days. 

  How to register as a producer

  1. Go to RPRA’s Registry at https://registry.rpra.ca/s/login/?language=en_US 
     • Note: The Registry will not work with the Internet Explorer web browser. Google Chrome is the recommended web browser to use.
  2. Click “Don’t have an Account? Create a new Account”.
  3. Follow the prompts to fill out your account details. 
     • Information needed at time of registration: 
       • CRA business number, business name, address, contact information, and 
       • Name, contact information of the person who will be responsible for completing registration.
  4. You’ll receive an email with a link to create your password.
  5. Select the program you want to enroll in.
  6. Submit a supply report with the total weight of each type of HSP that was supplied to consumers in Ontario in the previous years. 

  For more information and step by step instructions on how to submit a supply report, view our supply reporting guides here. 

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• Program: Hazardous and Special Products

  Topic: Producer , Reporting

  Toggle the submenu Am I considered a large or small producer for HSP supply data verification reporting?

  Large producers for supply data verification

  Producers whose average supply meets the large producer threshold in the below chart must submit a verification report for that reporting year.

  Example: Producers of oil filters that have an average weight of supply in their 2023 supply report that exceeds 100 tonnes are considered a large producer and must submit a verification report for oil filters in 2024.

  

  Small producers for supply data verification

  Producers who are below the threshold are considered small producers. Small producers are only required to submit a verification report but will be subject to inspections.

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Where to Recycle map

  Toggle the submenu Why aren’t all recycling locations in Ontario on the map?

  Under Ontario’s circular economy laws, businesses that produce or supply batteries, electronics, household hazardous waste, lighting, and tires are required to provide recycling locations and report them to RPRA. Only locations reported to RPRA appear on the map.

  Recycling locations you’re already aware of that don’t appear on the map most likely collect materials not listed above or are operated by a municipality who aren’t required to report recycling locations to RPRA.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Compliance and Enforcement

  Toggle the submenu Can I appeal a Compliance Order issued to me?

  If a Compliance Order is issued to a registrant by the Registrar or a Deputy Registrar, or if the registrant receives a decision from a Deputy Registrar issued as a result of a Request for Review of an inspector’s order, the registrant can appeal the order to the Ontario Land Tribunal (OLT). The registrant must serve written notice of their intention to appeal to the Registrar or Deputy Registrar who made the order and to the OLT within 15 days of being served with the order. The notice must include:

  • The parts of the order that the appeal pertains to; and
  • The grounds on which the person appealing the order intends to rely at the hearing.

  The OLT will hold a hearing. The OLT may decide to confirm, vary, or revoke the order.

  After a matter is decided by the OLT, the registrant or RPRA may appeal the OLT’s decision to the Divisional Court, but only on a question of law and with leave (permission) of the Divisional Court. If a party obtains leave, the appeal of the OLT decision will be heard by the Divisional Court. This process is governed by the Rules of Civil Procedure. The OLT’s decision is not automatically stayed (put on hold) by an appeal to the Divisional Court, but a stay may be granted by the OLT or the Court.

  Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Compliance and Enforcement

  Toggle the submenu Can I request a review of a Notice of Intention to issue an Administrative Penalty Order served to me?

  Registrants who receive a Notice of Intention to issue an Administrative Penalty Order may request that the Registrar or a Deputy Registrar consider additional information before they decide to issue the order. A registrant may ask the Registrar or a Deputy Registrar to review:

  • Additional information related to the contravention;
  • Any information relevant to the determination of the penalty amount; or
  • Any actions you have taken to remedy the contravention since it occurred.

  The request must be made to the Registrar or a Deputy Registrar, in writing, within 21 days of the notice of intention being served on the registrant. All additional information and supporting documentation that the registrant would like the Registrar or Deputy Registrar to consider should be included in the request.

  The Registrar or Deputy Registrar must then consider the information in the request and determine whether or not to issue an order. If the Registrar or Deputy Registrar decides not to issue the order, they must notify the registrant of this decision.

  See RPRA’s Administrative Penalties Guideline for further information or the FAQ: ‘Can I appeal an Administrative Penalty Order issued to me?’ for information on appealing an administrative penalty order.

  Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Compliance and Enforcement

  Toggle the submenu Can I appeal an Administrative Penalty Order issued to me?

  Registrants may appeal an Administrative Penalty Order issued to them to the Ontario Land Tribunal (OLT). The registrant must serve written notice of their intention to appeal to the OLT and to the Registrar or a Deputy Registrar within 15 days of being served the order. The order will be temporarily stayed (put on hold) until a decision is rendered by the tribunal. The notice must include:

  • The parts of the order that the appeal pertains to; and
  • The grounds on which the person appealing the order intends to rely at the hearing.

  The OLT will hold a hearing, and the OLT may confirm, vary, or revoke the order. The OLT cannot vary the amount of the penalty unless it considers the amount to be unreasonable.

  After a matter is decided by the OLT, the registrant or RPRA may appeal the OLT’s decision to the Divisional Court, but only on a question of law and with leave (permission) of the Divisional Court. If a party obtains leave, the appeal of the OLT decision will be heard by the Divisional Court. This process is governed by the Rules of Civil Procedure. The OLT’s decision is not automatically stayed by an appeal to the Divisional Court, but a stay may be granted by the OLT or the Court.

  See RPRA’s Administrative Penalties Guideline for further information.

  Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Compliance and Enforcement

  Toggle the submenu Can I request a review of a Compliance Order issued to me?

  Registrants may request that a Deputy Registrar review a Compliance Order issued to them by an inspector. The request must be made, in writing, by the registrant to a Deputy Registrar within seven days of being served with the order. The request must include:

  • The parts of the order that the request for review pertains to;
  • Any submissions the person requesting the review wants considered; and
  • An address (physical or electronic) where the person can be served with the Deputy Registrar’s decision.

  A Deputy Registrar will then review the order and can revoke, confirm, or amend the inspector’s order.

  Deputy Registrars must either issue their decision or provide notice that more time is needed within seven days of receiving the request. If a Deputy Registrar provides notice that more time is needed, they must stay (put on hold) the order while it is under review, and the Deputy Registrar must issue their decision within 90 days.

  If a Deputy Registrar does not issue a decision or provide notice that more time is needed within seven days of receiving the request for review, the order will remain as originally issued.

  Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.

  See the FAQ: ‘Can I appeal a Compliance Order issued to me?’ for information on appealing a compliance order.

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Where to Recycle map

  Toggle the submenu Are public recycling locations on the Where to Recycle map allowed to charge a fee or refuse to accept my materials?

  No. Recycling drop-off locations displayed on the map cannot:​

  • charge the public a fee to drop off materials that the location accepts.​
  • refuse the drop-off of materials displayed on the map.

  If you are charged a fee or refused drop off, you can report an issue about that specific location to RPRA (see our other FAQ for further instructions).

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Where to Recycle map

  Toggle the submenu What is the purpose of RPRA’s Where to Recycle map?

  RPRA’s Where to Recycle map displays locations across Ontario where the public can drop off used materials to be recycled, such as batteries, electronics, household hazardous waste (e.g., paint, antifreeze, pesticides), lighting and tires, for free. Materials collected at these locations are reused, refurbished, recycled, or properly disposed of to help keep them out of landfill, recover valuable resources and protect our environment. Learn more here.

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Where to Recycle map

  Toggle the submenu What if I experience an issue when trying to drop off materials at a location on the Where to Recycle map?

  If you experience an issue when dropping off your recyclables at a location displayed on the map, click the ‘Report an Issue’ link on that specific location. This link will open a form for you to fill out about the issue. RPRA’s Compliance Team will review the issue reported and take action, as necessary.​
  ​
  You may report an issue to RPRA because the recycling location:  ​

  • Charges you a fee to drop off materials accepted for recycling.​
  • Refuses to accept your materials for recycling (only applicable if your materials are in line with the examples provided on the map).​
  • Displayed on the map does not actually exist.​
  • Is not open to the public or does not accept the materials during its business hours.

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