Frequently Asked Questions

FAQ filtered results:

• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: About the Authority , Management activities , Producer

  Toggle the submenu What information will the Authority make available publicly about a producer’s performance and compliance?

  Under the Resource Recovery and Circular Economy Act, the Authority is required to provide an annual report to the Minister that includes information on aggregate producer performance, and a summary of compliance and enforcement activities. Under section 51 of the Act, the Registrar also is required to post every order issued on the Registry.

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• Program: Batteries , ITT/AV , Tires

  Topic: Collection systems , Management activities , PRO , Producer

  Toggle the submenu If a producer meets its collection and management requirements early, can it stop collecting and processing materials?

  No. Producers and PROs working on their behalf must operate the collection systems they have established as required by the Regulation even after their requirements are met. If a consumer is refused permission to drop off materials at a registered collection site, they can contact the Compliance and Registry Team at registry@rpra.ca, 647-496-0530 or toll-free at 1-833-600-0530.

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: PRO , Registration

  Toggle the submenu How do I register as a PRO?

  To register as a PRO, contact the Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free 1-833-600-0530.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Reporting , RPRA Program and Registry Fees

  Toggle the submenu What are the Authority’s program fees?

  Program fees are charges that producers obligated under the Resource Recovery and Circular Economy Act, 2016, are required to pay to RPRA annually to recover its operational costs, including costs related to building and operating the registry, providing services to registrants, and compliance and enforcement activities.

  All current and past fee schedules can be found here.

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• Program: Batteries , Hazardous and Special Products , ITT/AV , Tires

  Topic: Collection systems , First Nation communities , Municipalities

  Toggle the submenu Can a collection site operator charge a fee to consumers for dropping off their materials?

  No. Section 68 subsection (3) of the Resource Recovery and Circular Economy Act states that “a person responsible for establishing and operating a collection system shall ensure that no charge is imposed at the time of the collection.”

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Collector , Hauler , Management activities , PRO , Processor , Producer , Retreader

  Toggle the submenu Can I work with multiple PROs?

  Yes. Producers and service providers can enter into contractual agreements with multiple PROs.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Reporting , Retreader

  Toggle the submenu Can a PRO report on behalf of service providers?

  No. A PRO cannot report on behalf of service providers.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Management activities , PRO , Producer

  Toggle the submenu Are there costs associated with PROs?

  Yes. PROs are private enterprises and charge for their services to producers.

  Each commercial contract a producer enters with a PRO will have its own set of terms and conditions. It is up to the PRO and producer to determine the terms of their contractual agreement, including fees and payment schedule.

  RPRA does not set the terms of the contractual arrangements between PROs and producers.

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• Program: Batteries , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Producer , Registration , Retreader

  Toggle the submenu Which address should I use as my business address?

  You should use the address where you carry on business. If you carry on business in more than one location in Ontario, use the main address for your business in Ontario. If you do not have an Ontario address, use the address that relates to the activities you carry out in Ontario.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Producer , Registration , Reporting , Retreader

  Toggle the submenu What browser should I use when using the Registry?

  We recommend using Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari when accessing the Registry. If you are experiencing an issue with the Registry, try clearing your cache or updating the browser to the latest version.

  If you are using a different browser, the Registry will not function.

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