Frequently Asked Questions

FAQ filtered results:

Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Municipalities , PRO , Where to Recycle map
Business hours are taken from Google Maps. If the information on Google Maps is incorrect, update your Google account information by following these steps. Note: there may be a delay between the time you update your information in Google and it showing on RPRA’s map.

If the information on Google Maps is correct and not showing on the Where to Recycle map, request to change it through the map directly by:

looking up the location,

clicking the location,

clicking the ‘Report an issue for this location’ link, and

filling out the form by providing the correct business hours.
Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Municipalities , PRO , Where to Recycle map

Only your PRO can update collection site addresses. Ask your PRO to remove the old address from their collection network and add the new address.

The Compliance Team is unable to make changes to the address of a site that has been reported.
Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Municipalities , PRO , Where to Recycle map
Collection site names are taken from Google Maps. If the name is wrong, request to change it through the map directly by:

looking up the location,

clicking the location,

clicking the ‘Report an issue for this location’ link, and

filling out the form by providing the correct name.
Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Municipalities , PRO , Where to Recycle map

Collection sites for batteries, electronics, household hazardous waste, lighting, and tires that are reported by producers, or PROs on their behalf, appear on the map.

Collection sites that are considered private (e.g. a recycling bin inside a business that is not accessible to the public) do not appear on the map.
Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Municipalities , PRO , Where to Recycle map
A collection site is required to:

accept all used materials that are designated under the program the collection site operates under*,

accept materials dropped off free of charge, and

accept materials dropped off during regular business hours.

The amount and type of materials a collection site must accept varies by which recycling program they operate under.

*More information on what materials must be accepted for each recycling program can be found here.
Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Where to Recycle map

Under Ontario’s circular economy laws, businesses that produce or supply batteries, electronics, household hazardous waste, lighting, and tires are required to provide recycling locations and report them to RPRA. Only locations reported to RPRA appear on the map.

Recycling locations you’re already aware of that don’t appear on the map most likely collect materials not listed above or are operated by a municipality who aren’t required to report recycling locations to RPRA.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Compliance and Enforcement
If a Compliance Order is issued to a registrant by the Registrar or a Deputy Registrar, or if the registrant receives a decision from a Deputy Registrar issued as a result of a Request for Review of an inspector’s order, the registrant can appeal the order to the Ontario Land Tribunal (OLT). The registrant must serve written notice of their intention to appeal to the Registrar or Deputy Registrar who made the order and to the OLT within 15 days of being served with the order. The notice must include:

The parts of the order that the appeal pertains to; and

The grounds on which the person appealing the order intends to rely at the hearing.

The OLT will hold a hearing. The OLT may decide to confirm, vary, or revoke the order.

After a matter is decided by the OLT, the registrant or RPRA may appeal the OLT’s decision to the Divisional Court, but only on a question of law and with leave (permission) of the Divisional Court. If a party obtains leave, the appeal of the OLT decision will be heard by the Divisional Court. This process is governed by the Rules of Civil Procedure. The OLT’s decision is not automatically stayed (put on hold) by an appeal to the Divisional Court, but a stay may be granted by the OLT or the Court.

Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Compliance and Enforcement
Registrants who receive a Notice of Intention to issue an Administrative Penalty Order may request that the Registrar or a Deputy Registrar consider additional information before they decide to issue the order. A registrant may ask the Registrar or a Deputy Registrar to review:

Additional information related to the contravention;

Any information relevant to the determination of the penalty amount; or

Any actions you have taken to remedy the contravention since it occurred.

The request must be made to the Registrar or a Deputy Registrar, in writing, within 21 days of the notice of intention being served on the registrant. All additional information and supporting documentation that the registrant would like the Registrar or Deputy Registrar to consider should be included in the request.

The Registrar or Deputy Registrar must then consider the information in the request and determine whether or not to issue an order. If the Registrar or Deputy Registrar decides not to issue the order, they must notify the registrant of this decision.

See RPRA’s Administrative Penalties Guideline for further information or the FAQ: ‘Can I appeal an Administrative Penalty Order issued to me?’ for information on appealing an administrative penalty order.

Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Compliance and Enforcement
Registrants may appeal an Administrative Penalty Order issued to them to the Ontario Land Tribunal (OLT). The registrant must serve written notice of their intention to appeal to the OLT and to the Registrar or a Deputy Registrar within 15 days of being served the order. The order will be temporarily stayed (put on hold) until a decision is rendered by the tribunal. The notice must include:

The parts of the order that the appeal pertains to; and

The grounds on which the person appealing the order intends to rely at the hearing.

The OLT will hold a hearing, and the OLT may confirm, vary, or revoke the order. The OLT cannot vary the amount of the penalty unless it considers the amount to be unreasonable.

After a matter is decided by the OLT, the registrant or RPRA may appeal the OLT’s decision to the Divisional Court, but only on a question of law and with leave (permission) of the Divisional Court. If a party obtains leave, the appeal of the OLT decision will be heard by the Divisional Court. This process is governed by the Rules of Civil Procedure. The OLT’s decision is not automatically stayed by an appeal to the Divisional Court, but a stay may be granted by the OLT or the Court.

See RPRA’s Administrative Penalties Guideline for further information.

Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Compliance and Enforcement
Registrants may request that a Deputy Registrar review a Compliance Order issued to them by an inspector. The request must be made, in writing, by the registrant to a Deputy Registrar within seven days of being served with the order. The request must include:

The parts of the order that the request for review pertains to;

Any submissions the person requesting the review wants considered; and

An address (physical or electronic) where the person can be served with the Deputy Registrar’s decision.

A Deputy Registrar will then review the order and can revoke, confirm, or amend the inspector’s order.

Deputy Registrars must either issue their decision or provide notice that more time is needed within seven days of receiving the request. If a Deputy Registrar provides notice that more time is needed, they must stay (put on hold) the order while it is under review, and the Deputy Registrar must issue their decision within 90 days.

If a Deputy Registrar does not issue a decision or provide notice that more time is needed within seven days of receiving the request for review, the order will remain as originally issued.

Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.

See the FAQ: ‘Can I appeal a Compliance Order issued to me?’ for information on appealing a compliance order.