Frequently Asked Questions

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Environmental Fees , Producer , Retailer

  Toggle the submenu What are the rules around charging an environmental fee?

  Consumer protection laws in Ontario prohibits the misrepresentation of charges, which means that producers or retailers cannot misrepresent any visible fees as a regulatory charge, tax, RPRA fee or something similar. Consumers who have questions or concerns about a specific transaction or want to report a misrepresentation can contact the Ministry of Public and Business Service Delivery at 1-800-889-9768.

  As of March 2023, the promotion and education requirements related to environmental fees have been removed from the Tires, Batteries, Electrical and Electronic Equipment, and Hazardous and Special Products regulations. No changes were made to the Blue Box Regulation as it never contained promotion and education requirements related to these fees.

  RPRA’s compliance bulletin Charging Tire Fees to Consumers has since been revoked and RPRA has ceased its enforcement of promotion and education requirements for visible fees across all materials.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Environmental Fees , Producer , Retailer

  Toggle the submenu Can businesses charge consumers an environmental fee?

  Businesses have the choice to recover the cost of recycling their products by incorporating those costs into the overall cost of their product (as they do with other costs, such as materials, labour, other regulatory compliance costs, etc.) or by charging it as a separate fee to consumers.

  Environmental fees are not mandatory and are applied at the discretion of the business charging them, including the amount of the fee.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , Processor , Producer , Reporting , Retreader

  Toggle the submenu Why is there an executive attestation requirement?

  Brand holders and producers that supply products and packaging are required by legislation to meet individual mandatory collection and resource recovery requirements and may face compliance and enforcement consequences for failing to do so. The executive attestation ensures that executives responsible for managing the brand holder’s or producer’s business are aware of these requirements and can ensure that appropriate measures are put in place to achieve compliance with the regulations.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , Processor , Producer , Registration

  Toggle the submenu Why do I need to provide a legal business name and a business operating name?

  For regulatory purposes, we need to know your legal name — the name you are incorporated under.  We also need to know your business operating name if it is different from your legal business name to add to our published list of registrants. The list of registrants will be available on our website to allow registrants to interact with one another and to provide information to the public.

  For example, if you are a registered collector and your legal name is 123456789 Ontario Ltd. and your business operating name is “Jack’s Garage,” a member of the public looking for a place to drop off used tires will need to know the name you are operating under to identify your location.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration

  Toggle the submenu What information do I need to create a Registry account?

  To create a Registry account with the Authority, you will need to provide:

  • CRA Business Number (BN)
  • Legal Business Name
  • Business address and phone number
  • Address of where you work (if different from the main office)
  • Contact information for your billing contact (this may also be added later)

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: About the Authority , Management activities , Producer

  Toggle the submenu What information will the Authority make available publicly about a producer’s performance and compliance?

  Under the Resource Recovery and Circular Economy Act, the Authority is required to provide an annual report to the Minister that includes information on aggregate producer performance, and a summary of compliance and enforcement activities. Under section 51 of the Act, the Registrar also is required to post every order issued on the Registry.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Producer , Registration , Reporting , RPRA Program and Registry Fees

  Toggle the submenu What are the Authority’s program fees?

  Program fees are charges that producers obligated under the Resource Recovery and Circular Economy Act, 2016, are required to pay to RPRA annually to recover its operational costs, including costs related to building and operating the registry, providing services to registrants, and compliance and enforcement activities.

  All current and past fee schedules can be found here.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Collector , Hauler , Management activities , PRO , Processor , Producer , Retreader

  Toggle the submenu Can I work with multiple PROs?

  Yes. Producers and service providers can enter into contractual agreements with multiple PROs.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collection systems , Management activities , PRO , Producer

  Toggle the submenu Are there costs associated with PROs?

  Yes. PROs are private enterprises and charge for their services to producers.

  Each commercial contract a producer enters with a PRO will have its own set of terms and conditions. It is up to the PRO and producer to determine the terms of their contractual agreement, including fees and payment schedule.

  RPRA does not set the terms of the contractual arrangements between PROs and producers.

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• Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

  Topic: Collector , Hauler , PRO , Processor , Producer , Registration , Reporting , Retreader

  Toggle the submenu What browser should I use when using the Registry?

  We recommend using Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari when accessing the Registry. If you are experiencing an issue with the Registry, try clearing your cache or updating the browser to the latest version.

  If you are using a different browser, the Registry will not function.

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