Frequently Asked Questions

FAQ filtered results:

Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Municipalities , PRO , Where to Recycle map
Business hours are taken from Google Maps. If the information on Google Maps is incorrect, update your Google account information by following these steps. Note: there may be a delay between the time you update your information in Google and it showing on RPRA’s map.

If the information on Google Maps is correct and not showing on the Where to Recycle map, request to change it through the map directly by:

looking up the location,

clicking the location,

clicking the ‘Report an issue for this location’ link, and

filling out the form by providing the correct business hours.
Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Municipalities , PRO , Where to Recycle map

Only your PRO can update collection site addresses. Ask your PRO to remove the old address from their collection network and add the new address.

The Compliance Team is unable to make changes to the address of a site that has been reported.
Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Municipalities , PRO , Where to Recycle map
Collection site names are taken from Google Maps. If the name is wrong, request to change it through the map directly by:

looking up the location,

clicking the location,

clicking the ‘Report an issue for this location’ link, and

filling out the form by providing the correct name.
Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Municipalities , PRO , Where to Recycle map

Collection sites for batteries, electronics, household hazardous waste, lighting, and tires that are reported by producers, or PROs on their behalf, appear on the map.

Collection sites that are considered private (e.g. a recycling bin inside a business that is not accessible to the public) do not appear on the map.
Program: Batteries , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collection systems , Municipalities , PRO , Where to Recycle map
A collection site is required to:

accept all used materials that are designated under the program the collection site operates under*,

accept materials dropped off free of charge, and

accept materials dropped off during regular business hours.

The amount and type of materials a collection site must accept varies by which recycling program they operate under.

*More information on what materials must be accepted for each recycling program can be found here.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Disposal facility , Hauler , PRO , Processor , Producer , Refurbisher , Registration , Reporting , Retreader

No. Effective February 6, 2023, RPRA will no longer accept requests for extensions to registration or reporting deadlines. Obligated parties should make every effort to ensure they meet all submission deadlines as part of their obligations under their associated regulation.

For more guidance, read the Late Registration or Report Submissions Compliance Bulletin.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Disposal facility , Hauler , PRO , Processor , Producer , Refurbisher , Reporting , Retreader

Failure of an obligated party to meet a registration or reporting deadline may result in compliance action, including compliance orders, prosecutions or monetary penalties issued in accordance with the Administrative Penalties Guidelines.

In accordance with the Risk Based Compliance Framework, RPRA will communicate to obligated parties, via email, about their reporting requirements in advance of submission deadlines. RPRA will also send deadline reminders and notify missed deadlines to obligated parties prior to taking further compliance action.

For more guidance, read the new Late Registration or Report Submissions Compliance Bulletin.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: PRO , Producer , Registry

In the Manage PRO section in the Registry, the “Service End Date” is not a mandatory field. You can leave this field blank if there is no end date in your contract. If you decide to change PROs in the future, you can update this field to the date your agreement ended with that PRO.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: General , PRO , Producer , Registration
Free riders are obligated parties that:

Have not registered or reported to RPRA

Have not established a collection and management system (if they are so required to), or;

Are not operating a collection and management system (if they are so required to).

See our FAQs to understand “What is RPRA’s approach to free riders?”, and “What do I do if I think a business is a free rider?”

To note:

Some producers only have requirements to register and report. Please refer to your specific program page on our website to understand producer obligations.

Collection and management systems may be accomplished by a producer responsibility organization (PRO) on behalf of a producer through contractual arrangements between the producer and PRO. If a PRO is managing a producer’s collection and management requirements, producers must identify that PRO to RPRA.
Program: Batteries , Blue Box , Hazardous and Special Products , ITT/AV , Lighting , Tires

Topic: Collector , Hauler , PRO , Processor , Registration , Retreader , RPRA Program and Registry Fees

No, only producers are required to pay RPRA program fees. The decision to make producers pay fees and cover the Authority’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.