Frequently Asked Questions

No. Fees will be invoiced monthly and will include applicable fees for manifests completed during the previous month. Fees for onsite disposal will be invoiced at the time the disposal activity report is completed. 

See FAQ: What payment methods are available in the Registry?

See FAQ: Who pays RPRA’s HWP Registry fees?  

See FAQ: What information is included on an invoice for HWP Registry fees? 

When paying fees to RPRA, you can select from one of the following payment methods:

• Direct debit (also known as bank withdrawal)
• Credit card
• Electronic data interchange (EDI; also commonly known as ACH or EFT)
• Electronic bill payment
• Cheque

For instructions on how to submit payment by the method you chose, read one of the following FAQs:

• How do I pay my fees to RPRA by credit card?
• How do I pay my fees to RPRA by direct debit?
• How do I pay my fees to RPRA by electronic bill payment?
• How do I pay my fees to RPRA by cheque?
• How do I pay my fees to RPRA by electronic data interchange (EDI)?

Please note:

• Invoices are due on receipt.
• Invoices are in CAD fund and payments must be sent in CAD.

Each Registry account has one account admin, who is responsible for enrolling the company in programs (e.g., HWP, batteries, etc.) and adding/removing additional account users. 

There is one primary user for each program enrolment. In HWP, the primary user can add/remove users to the HWP program, add program roles (such as generator, carrier or receiver) and receive email notifications (such as when a new invoice is available).  

Secondary users can create and edit generator facilities and waste information (generator/AGD roles only), add ECA information and edit contact information (carrier/receiver roles only), and create, edit and sign manifests.

Driver users are specific to the carrier role in HWP. Drivers can create, edit and sign manifests but cannot add ECA information.

Manifest-only users, like driver users, have a reduced level of access limited to viewing, creating, editing and signing manifests. They cannot view, edit, or manage facilities, or view information related to fees.

There is one accounts payable (AP) user per account. An AP user can access and pay invoices, manage saved payment methods and receive email notifications about billing and payments. The AP user can also be contacted by RPRA in the event of a billing or payment question.  If the AP user has a primary access level in the HWP registry, they also can reset passwords for active users and add or remove users within the same program. If an AP user has a secondary access level in the HWP, they can create and manage facilities and waste, as well as view, create, or edit manifests. 

Account admins can manage password resets for all active users in the account. Primary users are also able to manage password resets, but only for active users within the programs they are the primary user for. If secondary users, drivers or manifest-only users require a password reset, they can reach out to the account admin or primary user to do so.  

User Management

RPRA received a ruling from the CRA that HST must be charged on its fees under the Resource Recovery and Circular Economy Act, 2016 (RRCEA). RPRA has determined that this ruling applies to all RRCEA producer responsibility programs and the Excess Soil and Hazardous Waste programs.

Before January 1, 2023, you paid Hazardous Waste fees to the Ministry of the Environment, Conservation and Parks. Now, you are paying fees to RPRA to cover the costs of building, operating and providing support for the new HWP Registry. These RPRA fees are subject to HST.

There are several places where you can find more information on the HWP Registry: 

1. Visit our Hazardous Waste Program Registry webpage: https://rpra.ca/programs/hwp/
2. Check out our training materials: https://rpra.ca/programs/hwp/hazardous-waste-program-registry-resources/
3. Read our HWP Registry-related news articles: https://rpra.ca/category/hazardous-waste-program-registry/.
4. Review materials from our learning sessions: https://rpra.ca/learn/hazardous-waste-program-registry/
5. Sign up for regular RPRA email updates: https://cloud.info.rpra.ca/SignUpPage 

RPRA collects 13% Harmonized Sales Tax (HST) on applicable fees. This requirement is based on a ruling received from the Canada Revenue Agency (CRA), which determined that HST must be charged on fees collected under the Resource Recovery and Circular Economy Act, 2016 (RRCEA).

HST applies to all RRCEA producer responsibility programs, as well as the Excess Soil and Hazardous Waste programs.

Invoices issued before January 1, 2023, were amended to reflect HST. Registrants can access amended invoices in their Registry accounts under the Invoices tab, where the HST amount and the amended invoice date are shown.

Important notes:

• On the amended invoices there have been no changes to the Invoice Total and registrants will not be required to pay any additional monies to RPRA for past invoices.
• Registrants may be able to claim input tax credits for the HST collected on RPRA fees, for both the amended invoices and new invoices issued January 1, 2023, onwards. However, RPRA is not in a position to provide tax advice and suggests you consult your internal or external accountants to seek their counsel.
• All new invoices issued effective January 1, 2023, will contain appropriate information identifying the amount of the HST and other relevant details. These invoices will also be displayed under the “Invoices” tab in a registrants’ Registry account.

HWIN pre-paid balances have not been transferred to the HWP Registry. The regulated community no longer has access to HWIN to manage their accounts and pay fees associated with activities from 2022 or earlier.

If necessary, the ministry will contact generators to address balances remaining in HWIN pre-paid accounts from 2022. The Ministry can be contacted at [email protected]

Read RPRA HWP Registry Fees Schedule

See FAQ: Will I pay my fees using a prepaid account like in HWIN?

Starting in 2026, electronics (i.e. information technology, telecommunications and audio-visual (ITT/AV) equipment) producers will have a fee holiday and will not be required to pay program fees. Producers are still required to submit their annual supply report by the deadline, but the associated fees will not apply.

The fee holiday is funded through the $17.5 million in residual funds transferred to RPRA from the legacy recycling program for electronics. You can learn more about the transfer of funds here.

The fee holiday will continue until the funds are depleted. RPRA will provide updates to producers ahead of program fees for electronics coming back into effect.

Program fees still apply for all other programs, so producers in multiple programs are required to pay fees when submitting supply reports for other programs.

No, there is no fee to create an account in the HWP Registry. Fees will be tied to the activities that generators report on or that are reported on their behalf (e.g., manifests and on-site storage, processing and disposal).

View the 2025 HWP Registry Fees Schedule

See FAQ: When will I have to pay fees?

Fees associated with project area notices are calculated at a variable rate based on the volume of soil being moved. Flat fees will be applied to Project Area Notices for soil volumes below and above certain thresholds.

Fees associated with Reuse Site Notices are tiered, with increasing flat fees applied according to the volume of soil being accepted at the reuse site.

There is one flat fee associated with Residential Soil Depot Notices.

Fees will be consulted upon annually as required by the RRCEA.

When your hazardous waste program (HWP) manifest invoice total is $500 or less, the default payment methods are automatically set to credit card and direct debit. 

This feature aims to simplify transactions for smaller amounts and ensure a smoother payment process. 

 As shown in the image below, if your HWP invoice is $500 or less: 

• The payment methods available will be set to credit card and direct debit. 
• The user then selects either credit card or direct debit as the payment method.
• Click Next, enter the banking or credit card information and click Pay.

If your company is unable to pay an invoice by credit card or direct debit, please contact RPRA’s Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

If you select credit card as your method of payment, this will be done through your Registry account.

Follow these steps to complete your payment:

Follow these steps to complete your payment: 

1. In the payment method section of the Registry, select credit card as your preferred method. 
2. Enter your credit card details. 
3. Click PAY and the payment will process automatically. 

Please note: 

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• Payment will be reflected in your Registry account once your transaction has been processed.
• Registrants can save a credit card as their preferred payment method.
• Hazardous Waste Program (HWP) registrants can enrol in Manifest Autopay with credit card as their saved payment method.

If you have questions about fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

How do I pay my fees to RPRA by cheque? 

If you select cheque as your method of payment, follow these steps to complete your payment: 

1. Make your cheque payable to “Resource Productivity and Recovery Authority” 
2. Enter your Invoice Number on the memo line of the cheque 
3. Send your cheque to: 
   • Resource Productivity Recovery Authority 
   • PO Box 46114, STN A 
   • Toronto, ON 
   • M5W 4K9 

Please note: 

• Invoices are due on receipt. 
• Invoices are in CAD funds and payments must be sent in CAD. 
• It may take 2-4 weeks for your payment to be reflected in your Registry account due to mail and cheque processing times.

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

See sample invoices here.

The three examples included in the PDF are:

1. Manifest Invoice – Generator Variant (aggregate fees for multiple manifests over a month; includes a facility-level breakdown) 
2. Manifest Invoice – AGD Variant (aggregate fees for multiple manifests over a month; includes a company- and facility-level breakdown) 
3. On-site Waste Activity Invoice (fees for a single on-site waste activity) 

Manifest invoices

• Issued on the first day of each month and will include all manifests completed in the previous month. For example, an invoice issued on February 1 will include completed manifests from January 1-31.
• The primary and accounts payable (AP) user of the account will receive an email notification when a manifest invoice is issued. All users except drivers or manifest-only users can access and pay invoices from the Registry homepage.
• While the manifest invoice provides a total fee for each facility, users can see the fee per individual manifest in two ways:
  • From the “Invoices & Payments” tab under Manifests with Fees   
  • From the “Manifests” tab, by navigating to the Closed Manifests section and opening the manifest

• Note: uses can export to excel fee-related details for manifests that have been invoiced. 

On-site waste activity invoices  

• Issued when the user completes an on-site waste activity report and submits their payment information.
• The primary, accounts payable (AP), and the user who paid for the activity will receive an email notification with payment confirmation.
• All users except drivers or manifest-only users will be able to view paid on-site waste activity invoices from the Registry homepage. 

See FAQ: What payment methods are available?
See FAQ: What is an accounts payable (AP) user and what can they do in the registry? 

The Hazardous Waste Program (HWP) Registry is unable to issue separate invoices for different facilities managed under one account. However, users can export to excel fee-related details for manifests that have been invoiced and sort it by facility. 

Monthly invoices will include the applicable fees for manifests completed during the previous month and will break fees down by facility. If you need more details about facility-specific activities, you can find that information directly in the Registry. 

See FAQ: What information is included on an invoice for HWP Registry fees? 
See FAQ: Can I submit a partial payment for only the facilities I manage?
See FAQ: Where can I find past invoices in the Registry?

Fees are tied to the activities that generators report on or that are reported on their behalf by authorized generator delegates (AGDs) (e.g., manifests and on-site storage, processing and disposal). Fees will be invoiced on the first day of each month and will include all manifests completed in the previous month.

See FAQ: Will I pay my fees using a prepaid account like HWIN?

The HWP Registry is unable to accept partial payments for invoices issued to an account. Monthly invoices will include the applicable fees for all manifests completed during the previous month and will break fees down by facility. Consider an internal business process to bill back each facility as required.

See FAQ: Can we set up separate invoices for each facility within one account? 
See FAQ: What information is included on an invoice for HWP Registry fees?

How you report emergency spills will not change with the introduction of the HWP Registry. You will still be required to notify the Spills Action Centre of the spill, then complete the necessary reporting for that spill in the HWP Registry.  

When you call the Spills Action Centre, they will provide you an emergency generator registration (or EGR) number. With the EGR number, you will be able to register a facility as an EGR facility in the HWP Registry. If you do not have an existing registry account, you will need to create one in order to report the emergency spill in the HWP Registry. 

All spills and environmental emergencies must be reported to SAC before an EGR number can be issued, and the EGR number must be obtained from SAC before any subject waste can be removed from the site.  

For more information, visit: https://www.ontario.ca/page/report-pollution-and-spills.

In Section 3, you report market tip fees under the Blue Box Tonnes tab and Tonnes and Material Revenue sub-tab next to the appropriate Blue Box material.

Note: Market tip fees are mostly applicable to glass. The Datacall treats market tip fees as a processing cost, so do not deduct market tip fees from revenues.

No, only producers are required to pay RPRA program fees.  The decision to make producers pay fees and cover RPRA’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.

If you select direct debit (also known as bank withdrawal) as your method of payment, this will be done through your Registry account. 

Follow these steps to complete your payment: 

1. In the payment method section of the Registry, select direct debit as your preferred method. 
2. Enter your banking information/details. 
3. Review the withdrawal agreement then click “I agree to let RPRA collect my payments as per the terms of the Withdrawal Agreement.” 
4. Click PAY and the payment will process automatically. 

Please note: 

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• Payment will be reflected in your Registry account once your transaction has been processed.
• By selecting direct debit, registrants authorize RPRA to collect payments as outlined in the withdrawal agreement.
• Registrants can save direct debit as their preferred payment method.
• Hazardous Waste Program (HWP) registrants can enrol in Manifest Autopay with direct debit as their saved payment method. 

If you have questions about fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

The mobile app, RPRA HazTrack, is available for download through the Apple APP Store and Google Play Store since November 15, 2022, the same day that the HWP Registry launched for account creation. Users have to first create an account in the HWP Registry before they can login to the app. Other app functionalities, such as manifesting, will not be available until January 1, 2023.

As from January 1, the app will allow generators, carriers and receivers to:

• View and sign manifest
• Create new manifests (“parts A and B”)
• Complete manifests (“part C”)
  • Including accepting or refusing wastes
  • Make corrections to the manifest

Users of the web-based application for the HWP Registry will use the same username and password to sign into the mobile application.

RPRA is both required and committed to engaging registrants and other interested stakeholders through public consultation as a way of ensuring we fully understand their needs and preferences before making decisions that affect them. See our guiding principles for public consultations.

RPRA is required to publicly consult on the following: 

• Wind-up plans (including amendments) for legacy waste diversion programs and industry funding organizations  
• RPRA’s fees for producer responsibility programs and digital reporting services 
• Topics as directed by the Minister of the Environment, Conservation and Parks and/or outlined in legislation

Outside of what is required, RPRA can choose to publicly consult on any topic or decision. This may happen through a broad, formal consultation (i.e. consultations listed on our website) or targeted conversations with key stakeholders through our advisory councils.

It is not in RPRA’s practice to publicly consult on our compliance and enforcement decisions. RPRA does not disclose details to the public about specific compliance cases and decisions coming out of those cases.

Reporting for 2022 waste shipments through the prior HWIN system is closed.

Users can pay outstanding fees or request refunds related to 2022 balances by logging into HWIN.ca. For questions related to outstanding fees and refunds email  [email protected]

When to register as a producer 

Producers of oil filters and non-refillable pressurized containers, oil containers, antifreeze, pesticides, refillable pressurized containers, solvents, paints and coatings  

If the producer’s average weight of supply in 2018, 2019, 2020 was above the threshold in the table below, the producer was required to register with RPRA by November 30, 2021. Obligated producers who have not yet registered are out of compliance with the regulation and may face compliance action by RPRA. 

If a producer was not required to register in 2021, they must register on or before July 31 of the first calendar year that they exceed the threshold in the table below. 

For assistance in calculating your average weight of supply, contact RPRA’s Compliance Team at [email protected].  

Producers of mercury-containing barometers, thermometers and thermostats, fertilizers and refillable propane containers

If a producer met the definition of an HSP producer in 2021, they were required to register with RPRA by November 31, 2021.

If you meet the definition of an HSP producer after November 31, 2021, you must register with RPRA within 30 days. 

How to register as a producer

1. Go to RPRA’s Registry at https://registry.rpra.ca/s/login/?language=en_US 
   • Note: The Registry will not work with the Internet Explorer web browser. Google Chrome is the recommended web browser to use.
2. Click “Don’t have an Account? Create a new Account”.
3. Follow the prompts to fill out your account details. 
   • Information needed at time of registration: 
     • CRA business number, business name, address, contact information, and 
     • Name, contact information of the person who will be responsible for completing registration.
4. You’ll receive an email with a link to create your password.
5. Select the program you want to enroll in.
6. Submit a supply report with the total weight of each type of HSP that was supplied to consumers in Ontario in the previous years. 

For more information and step by step instructions on how to submit a supply report, view our supply reporting guides here. 

If you select electronic data interchange (EDI) as your method of payment, this is an electronic payment through your bank, also commonly known as EFT or ACH.

Follow these steps to complete your payment:

1. Submit your payment using RPRA’s banking information provided on your invoice.
2. Reference your invoice number when you submit this payment to your bank so RPRA can identify your payment and send your remittance details to [email protected]

Please note:

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for payment to be reflected in your Registry account.

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free at 1-833-600-0530.

No. If a facility is closed and/or will not be generating hazardous or liquid industrial waste in 2023 and beyond, you do not need to register the facilities in the HWP Registry.

Also, data from inactive facilities in HWIN will not be migrated to the HWP Registry.

See FAQ: Will HWIN users’ data be migrated to the HWP Registry?

In the HWP Registry, one company account will be set up to manage all of that company’s facilities.  The company account will have one account administrator and as many additional users as you choose. Each user will have their own username and password.  

Once you create an account for your company, any user associated with the account can setup and manage all facilities under that one account. More information on account types and how to setup an account, will be made available by RPRA closer to November. 

Note: As a generator, if you fully delegate to a service provider (also referred to as an authorized generator delegate or AGD), you will not have to use the HWP Registry. The AGD will set up the facilities that you have fully delegated to them under their AGD account.  

If you partially delegate to a service provider, you will need to set up your registry account yourself, including initial set up of your facilities and associated waste stream information migrated from HWIN. Once you have set up a facility and identified a service provider as a partial AGD through the registry system, the service provider can register and edit your waste stream information on your behalf. 

An Environmental Compliance Approval (ECA) is a permission issued in Ontario by the Ministry of the Environment, Conservation and Parks that imposes activity-specific rules to ensure businesses operate their facility, site or system in a manner that is protective of human health and the natural environment.  Activities that may require an ECA include hazardous waste transportation, landfilling, waste transfer or processing, private or municipal wastewater treatment, and general manufacturing.

ECA numbers are used on manifests to identify carrier and receivers in Ontario and to validate that all parties are approved to manage the selected waste stream.  If you are a carrier or a receiving facility, all ECA numbers must be linked to your Hazardous Waste Program (HWP) Registry account.

If your facility is located outside of Ontario, you may have been issued a similar permit or receiver number by your local jurisdiction with respect to your involvement in the handling of hazardous waste. You must link this permit number to your RPRA registry account to complete the receiver information on a manifest.

If the permit number is not accepted in the HWP Registry, please contact the ministry at [email protected] and provide the following information in your request:

• Contact information: phone number, phone extension (if applicable), and email.
• Other jurisdiction approval number (if applicable)
• Role (carrier or receiver)
• Company name
• Mailing address: address, city, postal code/zip code, province/state, and country
• Receiving site information: address, city, postal code/zip code, province/state, and country
• Waste information:
  • List all Ontario waste classes this site will manage, including the three-digit number and waste product name. For more information, please see Appendix A of the updated Registration Guidance Manual for Generators of Liquid Industrial and Hazardous Waste.

Account admins have access to all information within a registrant’s account. They can create and assign primary and secondary users’ access to the account, edit and submit reports, and pay fees. They are the only ones who can manage PROs. Account admins can view all activities users undertake. They will also be the recipient of emails from the Registry portal. 
 
Primary users can only assign secondary users’ access to the account, edit and submit reports and pay fees. 
 
Secondary users can only edit and submit reports and pay fees. 
 
Accounts payable users (AP) are able to access and pay invoices, manage saved payment methods, edit and submit reports and email notifications about billing and payments. The AP user can also be contacted by RPRA in the event of a billing or payment question. 

Registry fees cover the Authority’s costs to build, deploy and maintain the Registry, and to provide ongoing support to Registry users. As an administrative delegated authority of the Government of Ontario, the Authority does not receive any government funding and funds its operations through fees charged to regulated parties. The Authority operates on a cost-recovery basis.

Program fees are charges that producers obligated under the Resource Recovery and Circular Economy Act, 2016, are required to pay to RPRA annually to recover its operational costs, including costs related to building and operating the registry, providing services to registrants, and compliance and enforcement activities.

All current and past fee schedules can be found here.

If you select electronic bill payment as your method of payment, this will be done through your online banking account, using the bill payment functionality. It is available at most major Canadian banks (e.g., TD, RBC, BMO, Scotiabank). 

Follow these steps to complete your payment:

1. Log in to your bank account.
2. Go to the bill payment section and add RPRA as payee.
3. Enter your registration number (found on your invoice) as the account number. 

Please note:

• Invoices are due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1–2 weeks for payment to be reflected in your Registry account. 

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free at 1-833-600-0530.

Starting January 1, obligated parties are required to report on waste management activities, including manifesting, through the online HWP Registry instead of reporting through the Ministry of the Environment, Conservation and Park’s Hazardous Waste Information Network (HWIN) and instead of using paper manifests. 

The regulated community no longer has access to HWIN to manage their accounts and pay fees associated with activities from 2022 or earlier.

If necessary, the ministry will contact generators to address balances remaining in HWIN pre-paid accounts from 2022.

As required under the regulation, Project Leaders, Owners and Site Operators are required in prescribed circumstances to use the Excess Soil Registry to file notices for certain Project Areas, Reuse Sites, and Residential Development Soil Depot sites where Excess Soil is generated, transported, temporarily placed, and deposited. More information on the types of projects and sites required to file a notice can be found by referring to the Ministry’s Handout on Excess Soil Registry.

Project Leaders, Owners and Site Operators can also assign an Authorized Person to file a notice and pay fees in the Registry on their behalf.

Role definitions

Project Leader

In O. Reg. 406/19, the Project Leader means, in respect of a project, the person or persons who are ultimately responsible for making decisions relating to the planning and implementation of the project.

The Project Leader is responsible for ensuring that a Project Area Notice is filed if required. They must always complete and sign the required declarations that are a component of the notice being filed .

Owner

A person who owns the land, with an interest upon whose credit, behalf, privity or direct benefit an improvement is made to the premises.

For a Reuse Site or a Residential Development Soil Depot, an Operator may complete all aspects of the relevant notice filing in the Registry.

Operator

A person who has the charge, management, or control of a site. An Operator may be an owner of a property, lease a property or be contracted to operate a Project Area Site, Reuse Site or Residential Development Soil Depot.

For a Reuse Site or a Residential Development Soil Depot, an Operator may complete all aspects of the relevant notice filing in the Registry.

Authorized Person

A person who is authorized by the Project Leader, Owner, or Operator of a site, to complete a notice filing and pay fees on their behalf.

The Authorized Person can initiate a notice in the Registry if permitted to by the Project Leader, Owner, or Operator of a site, and can complete all required notice information and pay applicable fees on their behalf.

Qualified person (QP)

QPs under the regulation have the same meaning as section 5 and 6 of Ontario Regulation 153/04 (O. Reg. 153/04).

Section 5 of O. Reg. 153/04 defines a Qualified Person as professional engineers and geoscientists – these are the persons who may oversee or conduct environmental site assessments or complete certifications in a Record of Site Condition. Section 6 of O. Reg. 153/04 sets out the requirements for Qualified Persons who conduct or oversee a risk assessment.

A QP may be designated as an Authorized Person by the Project Leader or by an Owner/Operator to file a notice to the Excess Soil Registry on their behalf.

Only hazardous waste from facilities and waste streams that are set up in the new registry can be shipped, stored, processed, or disposed as of January 1, 2023. Generators, carriers, and receivers must have an account in the new registry to be listed on a manifest, create, edit or sign manifests, or report on-site waste activities, among other activities.

Creating an account is easy and straightforward. To make it easier, have the generator numbers, HWIN usernames and Environmental Compliance Approval (ECA) numbers for your business readily available.  

The HWP Registry and the mobile app were built and tested by RPRA staff, ministry staff, industry stakeholders and external technology vendors to be efficient and user-friendly. To set up an account, follow the steps below:

• Go to registry.rpra.ca
• Click the Create New Account link if you do not already have a registry account
• Enter your business contact information
• Enroll in the Hazardous Waste Program Registry as a generator, carrier, receiver or Authorized Generator Delegate (AGD). An email will then be sent with instructions to activate your account

Check out these step-by-step instructions for account creation and retrieving HWIN data.

Carriers and receivers can link existing environmental compliance approval (ECA) numbers to their account. Check out this “how-to” video to link your ECA numbers.

If you have been authorized to act as a full delegate, you should have the generator numbers and HWIN usernames for each of your clients. If acting as a partial delegate, please reach out to new clients to ensure they have their accounts and facilities set up.

RPRA recognizes the commercially sensitive nature of the information that parties submit to the registry. RPRA is committed to protecting the commercially sensitive information and personal information it receives or creates in the course of conducting its regulatory functions. In recognition of this commitment, RPRA, in addition to the regulatory requirements of confidentiality set out in the Resource Recovery and Circular Economy Act 2016 (section 57), has created an Access and Privacy Code that applies to its day-to-day operations, including the regulatory functions that it carries out.

Obligated material supply, collection, and resource recovery data will only be made public in aggregate form, to protect the confidentiality of commercially sensitive information.

RPRA will publish the names and contact information of all registered businesses – producers, service providers (collectors, haulers, processors, etc.), and producer responsibility organizations. The public will also have access to a list or method to locate any obligated material collection sites, as this information becomes available.

As part of its regulatory mandate, the Registrar will provide information to the public related to compliance and enforcement activities that have been undertaken.

The information that is submitted to the Registry will be used by the Registrar to confirm compliance and to track overall collection and management system performance. It will also be used by RPRA to update its policies and procedures and by the Ministry of Environment, Conservation and Parks for policy development.

RPRA takes a risk-based and proportional approach to compliance. This approach focuses on the potential risks that arise from non-compliance and assessing those risks to guide the use of compliance tools and the deployment of resources to minimize risk and maximize compliance. Learn more about RPRA’s Risk-Based Compliance Framework.

As a provincial regulator, we have the following powers to bring non-compliant parties into compliance:

• Broad inquiry powers including authority to compel documents and data
• Inspections and investigations
• Audits
• Compliance Orders and Administrative Penalty Orders (amounts to be set in regulation once finalized)
• Prosecution

RPRA’s primary approach to compliance is through communications (C4C – Communicating for Compliance). RPRA communicates directly with obligated parties and informs them of their requirements and when and how they must be completed. A high degree of compliance is achieved with this approach.

RPRA considers free riders a high priority to the programs we administer and focuses compliance efforts on bringing free riders into compliance with the regulations.

See our FAQ to understand “What is a free rider?”, and “What do I do if I think a business is a free rider?”

A producer responsibility organization (PRO) is a person retained by a producer to provide collection, management and administrative services to help producers meet their regulatory obligations.

A prospective PRO is a person that has registered with RPRA but have not been identified by a producer in RPRA’s registry to carry out regulatory responsibilities.

More information on PROs

PRO responsibilities include:

• Arranging for the establishment or operation of collection or management systems
• Establishing or operating a collection or management system
• Preparing and submitting reports

In addition, under the Hazardous and Special Products regulation, a PRO includes a person retained by a producer for the purpose of:

• Implementing a promotion and education program

Only PROs that meet this definition will:

• Be listed on RPRA’s website as a PRO
• Be invited to attend all-PRO meetings with RPRA
• Receive system-wide compliance communications

More information on prospective PRO

RPRA will list all prospective PROs on its website for up to one year. After that period, prospective PROs that remain unassigned by a producer in the registry will be notified, removed from the website, and have their registry account deactivated.

RPRA will publish a list of producers who have not yet identified a PRO in the registry. This will help prospective PROs understand where opportunities may exist.

Yes. The new Subject Waste Program Regulation under the Resource Recovery and Circular Economy Act, 2016, preserves and clarifies existing Hazardous Waste Program fee exemptions, which RPRA must follow when recovering the cost to operate the HWP Registry.  

Existing exemptions include:  

• Municipal hazardous or special waste 
• Contaminated sites 
• Emergencies (spills) 
• Tonnage-fee exempt recycling facilities 

Information for consumers about environmental fees on products sold in Ontario can be found on Ontario Recycles.

Ontario Recycles was created by RPRA in 2026 to keep the public informed about the circular economy and recycling in Ontario.

If you select cheque as your method of payment, follow these steps to complete your payment: 

1.  Make your cheque payable to “Resource Productivity and Recovery Authority”
2. Enter your Invoice Number on the memo line of the cheque 
3. Send your cheque to: 
   • Resource Productivity Recovery Authority 
   • PO Box 46114, STN A 
   • Toronto, ON 
   • M5W 4K9 

Please note: 

• Invoices are due on receipt. 
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 2-4 weeks for your payment to be reflected in your Registry account due to mail and cheque processing times. 

If you have questions relating to fee payment, contact our Compliance and Registry Team at [email protected] or call 1-833-600-0530. 

Manifest AutoPay is a feature in the registry that allows hazardous waste program (HWP) registrants to automatically pay their manifest invoices using a saved payment method (i.e. credit card or direct debit). This can help save registrants time and avoid potential late fees.

Registrants enrolled in Manifest AutoPay will still receive an email at the start of each month when their invoice is available, noting that payment will be automatically withdrawn on the 15th of that month.

See FAQ: How do I enrol in or cancel my enrolment in Manifest AutoPay?

RPRA invoices are due on receipt.

RPRA charges a monthly 1.5% late payment fee on outstanding invoices. Late payment fees accrue monthly until the original invoice is paid in full.

If a late payment fee is applied, registrants will receive an email notification, and a late payment fee invoice will be issued to their Registry account.

Yes. If you are a producer with retailers or distributors supplying your obligated EEE into Ontario, you can email us at [email protected] to discuss options on how to report your supply data. There are several options available, including an easy-to-use sales formula and weight conversion factors. See the EEE Verification and Audit procedure for more information.

One option is to have your supply data reported by each of your retailers or distributors on a piecemeal basis. The piecemeal option requires that extra steps be undertaken by you and RPRA. You must contact RPRA in advance if you wish to pursue this option.

Note that even if you have a retailer or distributor providing data on your behalf, it remains the producer’s obligation to ensure that all the required data gets reported and that it is reported accurately to RPRA in accordance with the EEE Regulation. The entry of inaccurate information by someone on your behalf is not a defense to non-compliance.

No. RPRA is the regulator for the purposes of the new EEE Regulation. Producers and PROs are required to register with RPRA and meet the mandatory performance and reporting requirements under the regulation. RPRA is responsible for overseeing compliance with the regulation and has a range of enforcement tools that include compliance orders, administrative penalties, and prosecutions.

As a regulator, RPRA will not provide collection and management services. Instead, producers will be served by a competitive market comprised of processors, refurbishers, haulers, and PROs. Producers can contract with PROs to meet their obligations under the EEE Regulation, but producers will always remain responsible for meeting those requirements regardless of who they contract with.

Fees are charged upon completion of the initial notice filing, whether it’s a Project Area Notice, Reuse Site Notice, or Residential Development Soil Depot Notice. For Project Area and Reuse Area Notices, there may be a fee charged at the final filing (close-out), depending on whether the volume of soil generated or accepted has increased from what was reported in the initial notice filing.

Yes, RPRA may issue a refund in two circumstances: 

1. Misreported Supply Data: If a producer misreports their supply data, they must contact RPRA immediately to request an adjustment that will be reviewed by the compliance team. For more information on what to do if you misreport supply data, please click here. 
2. Correction to a Completed Manifest: If a correction to a completed manifest is required, the generator or authorized generator delegate (AGD) must contact RPRA to request a correction.  

Generators can log into the HWP Registry at any time to see the status of all their manifests from the homepage. From there, they will be able to use filters to only show manifests that require their action (e.g., signature required).

Both. You will continue to report your cross-border shipment through CNMTS (Canadian Notification and Movement Tracking System) and will report your Ontario-required information through the HWP Registry. ​ 

Note: you will no longer need to mail copies of your CNMTS manifest to the Ministry of the Environment, Conservation and Parks.  

Full delegation: when generators hire service providers to do all the facility and waste stream management, reporting and fee payment in the registry on their behalf, and they never have to set up accounts or use the registry.  

Partial delegation: when generators want to set up their own account in the registry and pay their own fees, they can still delegate facility and waste stream management and other reporting activities to a service provider.  

Please note delegation is not needed for a service provider to create manifests for your facility. Delegation is needed only for a service provider to help manage a generator’s facility and waste stream information (e.g., register or edit waste streams) or sign off on manifests on the generator’s behalf. 

Comparison of delegation options

If a producer misreports their supply data to RPRA, they must contact the Compliance Team immediately by emailing [email protected]. Please include the following information in the email:

• The rationale for the change in the data
• Any data that supports the need for a correction (e.g., sales documents, audit)
• Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly as possible to ensure a producer’s minimum management requirement is calculated using accurate supply data.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.

If a producer or service provider needs to adjust the performance data reported to RPRA, they must contact the Compliance and Registry Team immediately by emailing [email protected]. Please include the following information in the email:

• The rationale for the change in the data
• Any data that supports the need for a correction (e.g., tonnage purchase or sale contract, audit)
• Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly as possible to ensure that it has accurate performance data from all registrants.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by the Compliance and Registry team.

If you are interested in learning more about becoming an AGD, please reach out to RPRA at [email protected].  

In terms of setting up your registry account, when creating your account in the HWP Registry, on the “Role Selection” page, users will be able to select the role (or roles) that apply to them, including acting as an authorized generator delegate (AGD).  

Prior to creating an account, selecting the AGD role and submitting information to the registry on your clients’ behalf, you will need to have an agreement in place with your client(s). You should communicate with your generator clients about their ability to delegate to a service provider and prepare your staff to answer questions about delegation.  

Requirements for written authorizations to delegate, are set out in the ministry’s revised “Registration Guidance Manual for Generators of Liquid Industrial and Hazardous Waste”  

The new HWP Registry has been built to allow draft manifests to be easily created in the new system. Facility and waste stream information can be automatically applied to the manifest through easy lookups and tables, using a web browser or the mobile app. Additionally, manifests can be ‘copied’ for reuse when the same or similar shipments happen more than once.

See below materials showing how to initiate manifests.

• Initiating a manifest as an AGD
• Initiating a manifest as a carrier

See here for manifesting a shipment as a receiver

If you deal with a high volume of manifests, you may wish to make use of the Registry’s external API that allows for automatic integration between external systems and the Registry. Contact [email protected] for more information.

We encourage anybody who believes an entity is a free rider to contact RPRA’s Compliance and Registry Team at 1-833-600-0530 or by emailing [email protected] with information about that entity. RPRA reviews every free rider allegation that is referred to us.

We do not share information about our inspections or progress on specific free rider cases.

See our FAQ to understand “What is a free rider?” and “What is RPRA’s approach to free riders?”

This map provides locations for most materials captured under Ontario’s recycling programs, which are overseen by RPRA: batteries, electronics, household hazardous waste, lighting and tires. See below for more information on what to do with materials that aren’t displayed on the map. ​

Household hazardous waste​

Drop-off locations for some household hazardous waste, such as refillable propane containers, refillable pressurized containers, fertilizers and mercury-containing thermostats, thermometers and barometers, aren’t displayed on the map because they aren’t required (under the recycling program) to be reported to RPRA. ​

However, there may be locations that accept these materials for recycling that aren’t listed on RPRA’s Where to Recycle map. To find a location to dispose of refillable propane containers, refillable pressurized containers, fertilizers or mercury-containing thermostats, thermometers and barometers, contact one of the businesses below or visit their website:​

• Product Care Association​
  • Offers services for fertilizers and refillable propane containers​
  • Website (includes a map with recycling locations)​
• Ryse Solutions Ontario Inc.​
  • Offers services for fertilizers, refillable pressurized containers, refillable propane containers, barometers, thermometers and thermostats​
  • Phone: 289-352-1200 | Email: [email protected] | Website​
• Tank Traders​
  • Offers services for refillable propane containers​
  • Website (includes a map with recycling locations)​
• Thermostat Recovery Program​
  • Offers services for thermostats​
  • Website (includes a map with recycling locations)​

Other materials (e.g., organics, mattresses, textiles, etc.)​

If you need to recycle materials outside of the programs that RPRA oversees (e.g., organics, mattresses, textiles, etc.), please contact the waste management department at your municipality for proper disposal instructions.​

Impacts on producers of antifreeze and/or oil filters provided in new vehicles

Supply reporting

Vehicle brand holders, importers and marketers are now obligated for antifreeze and/or oil filters that are supplied in new vehicles sold in Ontario. 

Subsection 7(2) of the amended HSP Regulation states that these producers must report to RPRA the weights of antifreeze and/or oil filters that were supplied in new vehicles sold in Ontario in 2022, 2023 and 2024. This change to the producer hierarchy may impact supply reports previously submitted to RPRA. It may also require producers to submit a supply data verification report if they meet the definition of a large producer, based on the newly submitted supply data.  Producers who need to submit adjusted supply data as a result of this change to the producer hierarchy should contact RPRA before July 31, 2025. 

Although there may be adjustments to the historical supply data, the collection and management requirements for the 2025 calendar year remain unchanged. 

Management requirements

Beginning January 1, 2026, these vehicle brand holders, importers and marketers of antifreeze and/or oil filters supplied in new vehicles will also be required to fulfill collection and management obligations, including reporting on their performance in meeting their obligations.  

This includes ensuring there are sufficient collection sites in a community based on the size of the producer and that the HSP material is managed within 3 months of being collected. Specifically, oil filter producers must ensure that the weight of the recovered resources from managing oil filters in 2026, and every year thereafter, meets or exceeds their individual management requirement as calculated under subsection 31(3) of the HSP Regulation. 

Impacts on producers of antifreeze and/or oil filters not supplied in new vehicles 

The producer hierarchy for antifreeze and/or oil filters supplied in containers (i.e., not supplied in new vehicles) remains unchanged. 

These producers may have reported tonnage for antifreeze and/or oil filters supplied in new vehicles as part of their supply reports in previous years and, if so, they should contact RPRA before July 31, 2025 to clarify their obligations and make changes to their supply data, as required.

Producers are obligated parties under the Resource Recovery and Circular Economy Act and are ultimately responsible for their data submitted through RPRA’s Registry. Producers can choose to contract with an external consultant to support their data submission, but third parties have limited permissions in the Registry as they are not regulated parties.

A producer can choose to assign a primary or secondary user profile in their Registry account to an external consultant. An external consultant may submit supply data reports and/or pay registry fees on the producer’s behalf.

External consultants cannot submit and/or sign registration, executive attestations, account admin changes or supply data adjustment documentation on behalf of a producer. External consultants cannot be account admins, nor can they manage a PRO within the Registry on behalf of a producer.

The fee holiday for electronics (i.e. information technology, telecommunications and audio-visual (ITT/AV) equipment) producers comes into effect in 2026 and will continue until the residual funds are depleted. RPRA will update producers prior to program fees for electronics coming back into effect.

See FAQ: I’m an electronics producer. What is a fee holiday and why do I have one?

Consumer protection laws in Ontario prohibit the misrepresentation of charges, which means that producers or retailers cannot misrepresent any visible fees as a regulatory charge, tax, RPRA fee or something similar.

Ontario Recycles was created in 2026 to keep the public informed about the circular economy and recycling in Ontario.

Ontario Recycles provides an overview of the province’s recycling programs that RPRA oversees for batteries, electronics, household hazardous waste, lighting, tires, and Blue Box materials, including where to recycle these materials using RPRA’s Where to Recycle map.

There are exemptions under the HSP Regulation for category A and B producers. If an HSP producer meets the exemption threshold for a material type, they are not required to establish a collection system, manage those materials or implement a promotion and education program.

Producers of refillable pressurized containers that meet the exemption threshold are still required to provide a call-in collection service.

An HSP producer qualifies for an exemption if their average weight of supply for the previous calendar year is less than or equal to the weight (in tonnes) specified in the chart below:

Producers must verify that they continue to meet the exemption annually, since their average weight of supply will change from year to year.

See our FAQ “Am I a small, large, or exempt HSP producer?” to determine how to calculate if you are an exempt HSP producer.

HSP producers that meet the exemption criteria are exempt from:

• Registering and reporting to RPRA
• Establishing a collection and management system
• Meeting a management requirement
• Promotion and education requirements

Exempt producers must keep records related to the weight of HSP supplied into Ontario each year and provide them to RPRA upon request.

Producers are advised to confirm their exemption with the Compliance and Registry Team at 1-833-600-0530 or [email protected].

To enrol in Manifest AutoPay, follow these steps:

1. Log in to your registry account.
2. Select the Program.
3. Go to the Invoices & Payment tab.
4. In the Saved payment method, under Action, click Enrol in AutoPay.
5. Check the box to Enrol in AutoPay. and acknowledge the AutoPay Agreement
6. Click the Enrol in AutoPay button.

To cancel Manifest AutoPay, follow these steps:

1. Log in to your registry account.
2. Select the Program.
3. Go to the Invoices & Payment tab.
4. In the Saved payment method, under Action, click Cancel AutoPay.
5. Then click Cancel AutoPay button.

Note: Only generators and authorized generator delegates (AGD) in HWP can enrol in Manifest AutoPay.

Follow the steps below to add an AP user to an existing account:

1. Log in to the Registry account.
2. Go to the Manage Users
3. Click on the Set Account Payable User
4. Fill in the required details (e.g., name, contact info, etc.).
5. Complete the Programs & User Access Levels section
6. Check the box: ✅I hereby authorize this user to create/modify data. This confirms the AP user can modify data across all programs.
7. Click Save

Note: The new AP user will receive an email invitation to create their password and gain access to the Registry account.

See FAQ: What is the difference between an account admin, a primary, secondary, driver, accounts payable (AP), and manifest-only user in the HWP Registry?

See FAQ: What is the difference between an account admin, a primary, secondary and accounts payable (AP) user in the registry?

How to change an existing AP user:

1. Log in to the Registry account.
2. Navigate to the Manage Users
3. Click on the Change Accounts Payable User button.
4. To select an existing Registry user, type their name or email address in the search field
5. Check the box: ✅ I hereby authorize this user to create/modify data. This confirms the AP User can modify data across all programs.
6. Click
7. To add a new user, click on “Add New User”
8. Fill in the required details (e.g., name, contact info, etc.).
9. Complete the “Programs & User Access Levels” section.
10. Check the box: ✅✅ “I hereby authorize this user to create/modify data.” This confirms the AP user can modify data across all program.
11. Click Save

Producers are required to provide the following information when registering with RPRA:

• Contact information
• PRO information (if a PRO has been retained at time of reporting), including what services they have retained a PRO for
• Their supply data from the previous calendar year in each of the seven material categories – beverage container, glass material, flexible plastic, metal material, paper material, and certified compostable products and packaging material – as well as any deductions.

Please note that this information must be submitted to RPRA directly.

See our FAQ to understand “What deductions are available to producers under the Blue Box Regulation?”

A brand supply list is a list of brands of obligated products that a producer supplies to consumers in Ontario. A producer must provide a brand supply list that makes up their supply data annually to RPRA. Each program has different requirements regarding how a producer must submit a brand supply list. For more information, consult the applicable programs’ walkthrough guide or contact RPRA’s Compliance and Registry Team at 1-833-600-0530 or by emailing [email protected].

The amended Regulation 347: General – Waste Management clarifies that generators can delegate a service provider to submit information to the registry on the generator’s behalf. We call this kind of service provider an “authorized generator delegate” or an “AGD”.

If you choose the AGD role in RPRA’s HWP registry, you must have a written delegation agreement with the generator that appointed you their delegate.

Requirements for written authorizations to delegate, are set out in section 7.2 Delegating Registration and Reporting (section 27.2 of Regulation 347) of the ministry’s revised “Registration Guidance Manual for Generators of Liquid Industrial and Hazardous Waste”.

See FAQ: What is the difference between partial and full delegation?

In the HWP Registry, users will be able to access, download and print a PDF version of their manifest. RPRA has worked with Transport Canada to ensure the printable PDF complies with the Transportation of Dangerous Goods (TDG) requirements in most cases.   

For more information about your TDG requirements, visit: https://tc.canada.ca/en/dangerous-goods/transportation-dangerous-goods-canada.

Yes. PROs are private enterprises and charge for their services to producers.

Each commercial contract a producer enters with a PRO will have its own set of terms and conditions. It is up to the PRO and producer to determine the terms of their contractual agreement, including fees and payment schedule.

RPRA does not set the terms of the contractual arrangements between PROs and producers.

No. RPRA does not administer contracts or provide incentives. Under the Regulations, producers will either work with a producer responsibility organization (PRO) or work directly with collection sites, haulers, refurbisher’s and/or processors to meet their collection and management requirements. Any reimbursement for services provided towards meeting a producers’ collection and management requirements will be determined through commercial contracts.

To discuss any payment, contact your service provider or a PRO. RPRA does not set the terms of the contractual arrangements between PROs and producers.

No. While RPRA is responsible for the oversight, compliance and enforcement of the regulatory requirements for tires under Ontario’s individual producer responsibility framework, RPRA’s activities do not replicate those of OTS.

A battery producer qualifies for an exemption if their average weight of supply for that calendar year is:

• Less than or equal to 2,500 kg of rechargeable batteries, or
• Less than or equal to 5,000 kg of primary batteries.

Average supply weight is determined using the following formula:

Average weight of rechargeable batteries = (Y3 + Y4 + Y5) / 3

• Eg. 2025 average weight of supply = (2022 + 2021 + 2020) / 3

Average weight of primary batteries = (Y2 + Y3 + Y4) / 3

• Eg. 2025 average weight of supply = (2023 + 2022 + 2021) / 3

Battery producers that meet the exemption criteria are exempt from:

• Registering and reporting to RPRA.
• Establishing a collection and management system.
• Meeting management requirements.
• Promotion and education requirements.

Producers must verify that they continue to meet the exemption annually, since their average weight of supply will change from year to year.

Exempt producers must keep records related to the weight of batteries (by category) supplied into Ontario each year and provide them to RPRA upon request.

Producers are advised to confirm their exemption with the Compliance Team at 833-600-0530 or [email protected].

Also see our FAQ: ‘How are battery producers’ minimum management requirements determined?‘

An ITT/AV producer qualifies for an exemption if their average weight of supply for that calendar year is less than or equal to 5,000 kg.

Average supply weight is determined using the following formula:

Average weight of ITT/AV supply = (Y3 + Y4 + Y5) / 3 

Eg. 2025 average weight of supply = (2022 + 2021 + 2020) / 3 

ITT/AV producers that meet the exemption criteria are exempt from:

• Registering and reporting to RPRA
• Establishing a collection and management system
• Meeting a management requirement
• Promotion and education requirements

Producers must verify that they continue to meet the exemption annually, since their average weight of supply will change from year to year.

Exempt producers must keep records related to the weight of ITT/AV supplied into Ontario each year and provide them to the RPRA upon request.

Producers are advised to confirm their exemption with the Compliance Team at 833-600-0530 or [email protected].

As an obligated Blue Box producer, you are required to:

• Register with RPRA
• Report supply data to RPRA annually
• Meet mandatory and enforceable requirements for Blue Box collection systems
• Meet mandatory and enforceable requirements for managing collected Blue Box materials, including meeting a management requirement set out in the regulation
• Meet mandatory and enforceable requirements for promotion and education
• Provide third-party audits of actions taken towards meeting your collection and management requirements, and report on those actions to RPRA through annual performance reports

Free riders are obligated parties that:

• Have not registered or reported to RPRA
• Have not established a collection and management system (if they are so required to), or;
• Are not operating a collection and management system (if they are so required to).

See our FAQs to understand “What is RPRA’s approach to free riders?”, and “What do I do if I think a business is a free rider?”

To note:

• Some producers only have requirements to register and report. Please refer to your specific program page on our website to understand producer obligations.
• Collection and management systems may be accomplished by a producer responsibility organization (PRO) on behalf of a producer through contractual arrangements between the producer and PRO. If a PRO is managing a producer’s collection and management requirements, producers must identify that PRO to RPRA.

Lighting producers report supply data in kilograms from two years prior (i.e., 2023 supply data is reported in 2025) in their annual supply report.

Producers can use the actual weight of the obligated lighting, or RPRA’s weight conversion factors found in the EEE Verification and Audit Procedure.

For further questions, contact the Compliance Team at [email protected] or 1-833-600-0530.

A tire producer qualifies for an exemption if their average weight of supply for that calendar year is less than 1,175 kg.

Average supply weight is determined using the following formula:

Average weight of tire supply = (Y3+Y4+Y5) / 3

E.g. 2025 average weight of supply = (2022 + 2021 + 2020) / 3

Tire producers that meet the exemption criteria are exempt from:

• Registering and reporting to RPRA
• Establishing a collection and management system
• Meeting a management requirement

Producers must verify that they continue to meet the exemption annually, since their average weight of supply will change from year to year.

Exempt producers must keep records related to the weight of tires supplied into Ontario each year and provide them to RPRA upon request.

Producers are advised to confirm their exemption with the Compliance Team at 833-600-0530 or [email protected].

Under Ontario’s circular economy laws, businesses that produce or supply batteries, electronics, household hazardous waste, lighting, and tires are required to provide recycling locations and report them to RPRA. Only locations reported to RPRA appear on the map.

Recycling locations you’re already aware of that don’t appear on the map most likely collect materials not listed above or are operated by a municipality who aren’t required to report recycling locations to RPRA.

If your First Nation is located south of the Far North and wants to join the Blue Box program, they first need to complete a registration form and submit it to [email protected].

Once this form is completed and submitted to RPRA, the administrator of the Blue Box common collection system, Circular Materials, will reach out to prepare an offer for collection services. After reviewing the offer, First Nation communities can indicate whether they accept it by informing RPRA.

RPRA’s Audit and Risk Team uses a three-stage risk-based framework to verify reporting accuracy, address data gaps, and enforce regulatory compliance.

Whether or not a producer is required to go through all three stages will depend on the outcomes at each stage. Findings from the initial risk assessment will determine whether producers undergo a verification review; the results of the verification review will determine whether producers are subject to an audit.

Details about each stage are outlined below:

1. Risk assessment
   • Selected producers will be asked to complete and submit a Blue Box Supply Assessment Form by a set deadline. Failure to complete the form by the deadline will trigger escalating compliance enforcement actions.
   • If no further risks or data gaps are identified, additional outreach may not be required.
2. Verification review
   • RPRA will commence a formal verification review if a producer’s data requires deeper verification.
   • An assigned Audit and Risk Officer (ARO) will manage the case and work directly with the producer.
   • Producers must supply AROs with all requested documentation, methodology details, and records necessary to validate reported supply data.
3. Audit
   • Verification inspections that uncover multiple high-risk issues or unresolved inconsistencies will be escalated to a formal audit.
   • Producers will receive a formal audit notification letter alongside a list of required records.
   • Audits will include on-site visits by AROs to outline the scope of the audit work, review internal procedures, test source records, and evaluate end-to-end reporting controls.
   • Following the audit, RPRA will issue recommendations and conduct follow-up reviews to verify that requested corrective actions to internal processes and reporting adjustments have been completed.
   • Producers are reminded that failure to submit the required information at any stage in the inspection process may lead to enforcement action.

For more information, see our FAQ: Why was I was selected for a verification inspection of my 2026 to be part of the Blue Box Inspection Campaign supply data?

Yes, during the fee holiday, electronics (i.e. information technology, telecommunications and audio-visual (ITT/AV) equipment) producers are still required to submit their annual supply report by the deadline, but the associated fees will not apply.

See FAQ: I’m an electronics producer. What is a fee holiday and why do I have one?

Businesses have the choice to recover the cost of recycling their products by incorporating those costs into the overall cost of their product (as they do with other costs, such as materials, labour, other regulatory compliance costs, etc.) or by charging it as a separate fee to consumers.

Environmental fees are not mandatory and are applied at the discretion of the business charging them, including the amount of the fee.

If a receiver receives a shipment with a shipment date in the 2023 calendar year that has an accompanying paper manifest and they have not been notified by the generator or carrier that there is permission to submit paper for that particular shipment, they should contact the generator and/or carrier to explain that the shipment needs to be completed through RPRA’s new Hazardous Waste Program Registry. The paper manifest would not be accepted by the ministry and does not meet the regulatory requirements under the amended Regulation 347: General – Waste Management. Starting January 1, 2023, reporting on waste management activities, including manifesting, is to be completed through RPRA’s new digital registry.

Note that there may be an exceptional and rare circumstance where a generator has received approval from the ministry to submit paper manifests to the ministry for a time-limited period. The generator or carrier should make the receiver aware of this undue hardship approval. This undue hardship provision is outlined in section 27.1 (1) of Regulation 347 that will take effect January 1, 2023. In this exceptional circumstance, the 2023 shipment can proceed through a paper manifest.

RPRA has developed a library of resources to support Registry users navigate the online system and meet their regulatory requirements. RPRA consistently adds to this pool of resources based on upcoming requirements, emerging needs, and questions we receive from stakeholders.

View Registry resources for each program:

• Batteries
• Blue Box
• Hazardous and Special Products
• ITT/AV
• Lighting
• Tires
• Excess Soil Registry
• Hazardous Waste Program Registry

Under the Resource Recovery and Circular Economy Act, RPRA is required to provide an annual report to the Minister that includes information on aggregate producer performance, and a summary of compliance and enforcement activities. Under section 51 of the Act, the Registrar also is required to post every order issued on the Registry.

In accordance with the legislation (Resource Recovery Circular Economy Act 2016, section 57), RPRA is required to comply with strict confidentiality requirements. RPRA has also developed an Access and Privacy Code that applies to its day-to-day operations.

The Registry has been developed according to cybersecurity best practice principles. This includes VPN-based restrictions, staff training on all cybersecurity policies, staff access to the Registry on a strict role-requirement basis, and registry interface security features (example: two-factor authentication).

Yes. You are still required to register with RPRA’s Registry even if you already have an existing account.

Yes. You are still required to register with RPRA’s Registry even if you already have an existing account.

No. The list of products obligated under the EEE Regulation is different from the list of products included in the OES Program. The OES Program required producers to report the number of units they supplied, while the EEE Regulation requires producers to report the total weight of products.

To help producers calculate the weight of their products, we have included weight conversion factors in our Verification and Audit procedure, which is included as a weight conversion tool on the registration form.  Once a producer determines the units of products on which they are obligated to report, they can enter the units into the conversion tool to get a calculated weight to report to RPRA.

For more information, see the Determining Supply Data section of the Registry Procedure: EEE Verification and Audit.

Producers are required to register with RPRA within 30 days of supplying obligated Blue Box material into Ontario.

You are a hazardous and special products (HSP) producer if you market antifreeze and oil filters (excluding those provided in new vehicles, for which a separate hierarchy applies as outlined below), oil containers, solvents, paints and coatings, pesticides, fertilizers, pressurized containers or refillable propane containers to consumers in Ontario and:

• You are the brand holder and have residency in Canada;
• If there is no resident brand holder, you have residency in Ontario and import from outside of Ontario;
• If there is no resident importer, you have residency in Ontario and market directly to consumers in Ontario (e.g., online sales); or
• If there is no resident marketer, you do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

You are a hazardous and special products (HSP) producer if you market oil filters and antifreeze provided in new vehicles into Ontario and:

• You are the manufacturer of the new vehicle and have residency in Canada;
• If there is no resident vehicle manufacturer, you have residency in Ontario and import the vehicle from outside of Ontario;
• If there is no resident importer, you have residency in Ontario and market the vehicle directly to consumers in Ontario; or
• If there is no resident marketer, you do not have residency in Ontario and market the vehicle directly to consumers in Ontario.

You are a hazardous and special products (HSP) producer if you market mercury-containing barometers, thermometers or thermostats into Ontario and:

• You are the brand holder and have residency in Canada; or
• You are the brand holder of barometers, thermometers or thermostats marketed to consumers in Ontario that do not contain mercury

You are a hazardous and special products (HSP) producer if you market fertilizers into Ontario and:

• You are the brand holder and have residency in Canada

Even if you do not meet the above definitions, there may be circumstances where you qualify as a producer. Read the Hazardous and Special Products Regulation for more details or contact the Compliance Team for guidance at [email protected] or toll-free at 1- (833) 600-0530.

Related FAQs: 

• When and how do I register with RPRA as an HSP producer?

Starting in 2022, producers are required to report their supply data annually to RPRA.

Each year, producers will need to provide the previous years’ supply data in each of the seven material categories – beverage container, glass material, flexible plastic, rigid plastic, metal material, paper material, and certified compostable products and packaging material – as well as any deductions.

See our FAQ to understand “What deductions are available to producers under the Blue Box Regulation?”

Lighting producers are required to establish and operate a lighting collection system that meets the accessibility requirements in the EEE Regulation. A producer must ensure that all lighting collected is managed regardless of what their minimum management requirements is.

A producer has the choice of establishing and operating their own collection and management systems or working with one or more producer responsibility organizations (PROs) registered with RPRA to meet their obligations.

For detailed information on lighting producer requirements, visit our Lighting Producer webpage.

If you have further questions about lighting producer requirements, contact the Compliance and Registry Team at [email protected] or 1-833-600-0530.

For the purposes of battery supply reporting verification:

• “Large single-use battery producer” means a battery producer with a three-year rolling average supply weight in respect of a calendar year that is equal to or more than 100,000 kilograms of single-use batteries.
  • Example: For the 2026 supply data report, the three-year rolling average supply weight is calculated as: (weight supplied in 2024 + weight supplied in 2023 + weight supplied in 2022)/3

• “Large rechargeable battery producer” means a battery producer with a three-year rolling average supply weight in respect of a calendar year that is equal to or more than 12,000 kilograms of rechargeable batteries.
  • Example: for the 2026 supply data report, the three-year rolling average supply weight is calculated as: (weight supplied in 2023 + weight supplied in 2022 + weight supplied in 2021)/3

Only large producers are required to submit a supply data verification report. While small producers are not required to submit a verification report, they are still subject to inspections. Review the Batteries Registry Procedure – Verification and Audit for more information.

If you are unsure if your company meets the definition of a large producer, contact RPRA’s Compliance and Registry Team at [email protected] or 833-600-0530.

For the purposes of ITT/AV supply reporting verification: 

• “Large ITT/AV producer” means an ITT/AV producer with a three-year rolling average supply weight in respect of a calendar year that is equal to or more than 275,000 kilograms.
• • Example: for the 2026 supply data report, the three-year rolling average supply weight is calculated as: (weight supplied in 2023 + weight supplied in 2022 + weight supplied in 2021)/3

Only large producers are required to submit a supply data verification report. While small producers are not required to submit a verification report, they are still subject to inspections. Review the EEE Verification and Audit Procedure for more information. 

If you are unsure if your company meets the definition of a large producer, contact RPRA’s Compliance and Registry Team at [email protected] or 833-600-0530.  

For the purposes of supply reporting, a book is defined as a series of written, printed, or illustrated pages encased in a protective cover bound with glue or sewn with thread.

If you are unsure whether your product qualifies as a book, please contact RPRA’s Compliance and Registry Team at 1-833-600-0530 or by emailing [email protected].

Also see:

• Compliance Bulletin: What Blue Box materials need to be reported?

Producers of tires need to provide the following information when registering in RPRA’s Registry:

• Business information (e.g. business name, contact information)
• The year you began marketing or selling tires into Ontario
• Any PROs you are contracted with
• Your annual Tire Supply Report

Producers of HSP need to provide the following information when registering with RPRA:

• Business information (e.g. business name, contact information)
• The year you began marketing or selling HSP into Ontario
• Any PROs you are contracted with
• Your annual HSP Supply Report if you are a producer of
  • oil filters,
  • non-refillable pressurized containers,
  • oil containers,
  • antifreeze,
  • pesticides,
  • solvents, and
  • paints and coatings

• Confirmation if gross annual revenue generated from all products and services in Ontario was above or below $2 million in the previous calendar year and list of supplied brands if you are a producer of:
  • mercury-containing barometers,
  • thermometers and thermostats,
  • fertilizers, and
  • refillable propane containers

For the purposes of lighting supply data verification: 

• “Large lighting producer” means a lighting producer with a three-year rolling average supply weight in respect of a calendar year that is equal to or more than 90,000 kilograms.
• • Example: for the 2026 supply data report, the three-year rolling average supply weight is calculated as: (weight supplied in 2023 + weight supplied in 2022 + weight supplied in 2021)/3

Only large producers are required to submit a supply data verification report. While small producers are not required to submit a verification report, they are still subject to inspections. Review the EEE Verification and Audit Procedure for more information. 

If you are unsure if your company meets the definition of a large producer, contact RPRA’s Compliance and Registry Team at [email protected] or 833-600-0530.

For the purposes of tire supply data verification:

• “Large tire producer” means a tire producer with a three-year rolling average supply weight that is more than 500,000 kilograms.
  • Example: for the 2026 supply data report, the three-year rolling average supply weight is calculated as: (weight supplied in 2023 + weight supplied in 2022 + weight supplied in 2021)/3

Only large producers are required to submit a supply data verification report. While small producers are not required to submit a verification report, they are still subject to inspections. Review the Tire Registry Procedure – Audit for more information.  

If you are unsure if your company meets the definition of a large producer, contact RPRA’s Compliance and Registry Team at [email protected] or 833-600-0530. 

The mobile app supports offline reporting. The mobile app will be inaccessible if the user has logged out of the mobile app and the user is offline, as you need a network connection to log into the app. However, if the user stays logged into the mobile app, they will be able to use the app offline. It is advised that drivers/users stay logged into the app or log in before going out of an internet zone, to ensure they can always use offline mode. 

Information that is reported through the mobile app while offline will be replicated in the desktop application (once the user has internet connection again) because of the live synchronization between the two platforms. See our demo video that highlights this functionality: https://www.youtube.com/watch?v=0fN2DPzGc9I&t=8s.  

To note: users can stay logged into the mobile app for 72 hours.

No. All secondary users of the account will be able to access all facilities in the account. Once you create an account for your company, any user associated with the account can setup and manage all facilities under that one account. 

The HWP Registry is equipped with a robust search and filter functionality to make it easier for users within the account to locate and manage the facilities they are responsible for

If you are only providing auditing and training services, you are not considered an AGD under the regulation. However, a generator’s account administrator can add you as a user in the HWP Registry where you can access the registrant’s reporting information. This will support your audit, consulting, and training services. You would be an authorized generator delegate if you are doing reporting on the generator’s behalf under the regulation: registering facility or waste stream information or signing manifests as the generator. 

See FAQ: what is delegation?  

Users can add a credit card or direct debit as a saved payment method in the registry for easier payments and added convenience.

See the steps below to add, change or remove a saved payment method.

Add a saved payment method

1. Log in to your registry account.
2. Go to the Invoices & Payment tab.
3. In the Saved payment method section, click Add payment method.
4. Choose the payment method and click Next.
   • For credit card, enter your card information.
   • For direct debit, enter your banking information.
5. Click Save.

Change a saved payment method

1. Log in to your registry account.
2. Go to the Invoices & Payment tab.
3. In the Saved payment method section, under Action, click Change.
4. Choose the payment method, then click Next.
   • For credit card, enter your card information.
   • For direct debit, enter your banking information.
5.  Click save.

Remove a saved payment method

To remove a saved payment method for Credit Card and Direct Debit, follow these steps:

1. Log in to your registry account.
2. Go to the Invoices & Payment tab.
3. In the Saved payment method, under Action, click Remove.
4. Choose one of the following:
   • Remove to delete payment method.
   • Remove and add new to replace it with another payment method.
5. If you choose Remove and add new, follow these steps:
   1. For Credit Card, enter your card information.
   2. For Debit Card, enter your banking information.
6.  Click Save.

Note: Only generators and authorized generator delegates (AGD) in HWP can enrol in Manifest AutoPay.

See FAQ: What is manifest AutoPay?

The Datacall User Guide defines a set out limit as no additional bags/bins/carts being allowed beyond the limit, even if there is a bag tag program or additional garbage fees for extra bags.

All information required to be reported under the Hazardous Waste Program and Regulation 347: General – Waste Management will need to be submitted through the new Hazardous Waste Program Registry starting January 1, 2023.

However, the amended Regulation 347: General – Waste Management makes clear that a generator can delegate reporting activities to a service provider, so service providers can submit the required information to the Registry and pay fees on behalf of the generator.

See FAQ: Where can I find information about the Hazardous Waste Program and associated regulations

See FAQ: what is delegation?

An accounts payable (AP) user is responsible for managing the financial aspects of a company’s registry account.

An AP user’s functionality includes:

• Accessing and paying invoices – View, download, and make payments for invoices.
• Managing saved payment methods – Add, update, or remove stored payment options.
• Modifying data across all programs – Modify program-related information as required for billing.
• Receiving billing and payment notifications – Receive email alerts about invoices, payments, and account balances.
• Communicating with RPRA regarding billing or payment questions – Act as the main contact for financial inquiries.

If a municipality chooses not to operate any tire collection sites, residents can be directed to a registered collector.

Contact RPRA’s Compliance and Registry Team at [email protected], 647-496-0530 or toll free at 1-833-600-0530 if you or your residents have any issues dropping off less than 10 tires to a registered collector’s site.

Operators of tire collection sites will have to independently enter into commercial agreements with producers or producer responsibility organizations (PROs) to secure tire collection services. As long as a collection site is part of a producer’s tire collection system, the producer, or their PRO, is obligated to ensure tires are picked up from that site.

Since producers have legal obligations under the Tires Regulation, producers, or their PROs, will need tires to meet their management requirements. While tire collectors (i.e., operator of collection sits) are no longer required to register with RPRA, the collection site must be part of a producer’s collection system for the tires to count toward a producer’s management requirements

A list of registered PROs and producers is available on RPRA’s website on the Find a registrant page.

A producer responsibility organization (PRO) is not necessarily required to include each and every collection site in Ontario in their collection system. However, producers and PROs acting on their behalf are required to establish and operate a collection system that meets the requirements of the Tires Regulation.

If a collection site operator is unable to be included in a collection system, the operator should contact RPRA’s Compliance Team at [email protected], 647-496-0530 or toll free at 1-833-600-0530 for assistance.

Read Compliance Bulletin – Tire Collection Systems for more information. The contact information for all registered PROs is available on the producer responsibility organization webpage.

A volunteer organization is a person who:

• Is a brand holder who owns a brand that is used in respect of batteries, ITT/AV, or lighting;
• Is not a resident in Canada;
• Has registered with RPRA; and
• Has entered into a written agreement with a producer for the purpose of carrying out one or more producer responsibilities.

A volunteer organization is not a producer but can take on the registration and reporting responsibilities for producers in relation to its brand. Under the Regulation, producers remain responsible for meeting their management requirements and cannot pass off their obligations through voluntary remitter agreements or any other commercial agreement.

Any brand holder or producer who is interested in making any agreement as indicated (or described) above, should contact the Compliance Team at [email protected], 647-496-0530 or toll-free at 1-833-600-0530.

A producer’s individual management requirement is determined by formulas found in section 13 of the Regulation. See the table below for details:

*For reports submitted in 2024, producers should use RPRA’s manual calculator.

It is important to note that producers must ensure that all collected batteries are managed, regardless of what their minimum management requirement is.

Note: Producers with a management requirement below a certain threshold may be exempt from registering with and reporting to RPRA.

See our FAQ ‘How do I determine if I am an exempt battery producer?’ to learn more.

A producer’s individual management requirements are determined by formulas found in section 14 of the Regulation, summarized in the table below:

*For reports submitted in 2024, producers should use RPRA’s manual calculator

It is important to note that producers must ensure that all ITT/AV collected is managed regardless of what their minimum management requirement is.

Note: Producers with a management requirement below a certain threshold may be exempt from registering with and reporting to RPRA. See our FAQ ‘How do I determine if I am an exempt ITT/AV producer?’ to learn more.

RPRA does not vet PROs before listing them on the website. Any business that registers as a PRO will be listed. Producers should do their own due diligence when determining which PRO to work with.

No. RPRA is a Regulator that enforces the HSP Regulation and does not provide or play a role in the reimbursement or compensation of the obligated products. Contact your PRO for further details.

Producers are required to establish and operate a collection system that meets the accessibility requirements in the regulation. Producers must ensure that all HSP collected is managed regardless of what their minimum management requirements are.

For producers to meet their obligations, they have the choice of establishing and operating their own collection and management system or working with one or more producer responsibility organizations (PROs) that are registered with RPRA.
Large producers have an additional requirement to provide call-in collection services. Learn more.

Please contact the Compliance Team at 1-833-600-0530 or [email protected] to discuss other requirements under the HSP Regulation.

See our FAQ to understand “Am I a small, large or exempt HSP producer?“. For more guidance, read the Hazardous and Special Products Collection Systems Compliance Bulletin.

Producers of mercury-containing barometers, thermometers and thermostats are required to provide a call-in collection service. A pick up must be arranged for that type of HSP regardless of the brand within three months from being notified if requested by the following representatives:

• a council of the band
• a municipality not located in the Far North
• a territorial district that is not located in the Far North
• a depot owned or operated by the Crown not in the Far North

Producers shall make reasonable efforts to collect the HSP within one year of being notified by a representative of a council of the band located on a reserve in the Far North.

For producers to meet their obligations, they have the choice of establishing and operating their own collection and management system or working with one or more producer responsibility organizations (PROs) that are registered with RPRA.

Please contact the Compliance and Registry Team at 1-833-600-0530 or [email protected] to discuss other requirements under the HSP Regulation.

Producers, or PROs acting on their behalf, are required to establish and operate a system for managing HSP by satisfying their management requirements as follows:

• All oil containers, antifreeze, solvents, paints and coatings picked up from a collection site must be processed within three months from the date of the pickup
• Producers must ensure that materials are processed by an HSP processor registered with RPRA. In 2027, producers or PROs on their behalf must use a processor who met, at a minimum, the average recycling efficiency rate (RER) specified in the table below in the calendar year two years prior for the type of HSP:

• Producers of pesticides must ensure that pesticides are properly disposed of at an HSP disposal facility registered with RPRA no later than three months after the day the pesticides are collected.

Please direct all questions related to the Registry to RPRA via [email protected]

Yes. RPRA changes the Datacall record according to audit results, where applicable. All efforts are made to ensure these changes are reflected in the reporting year’s Datacall. Municipalities who were audited will receive a copy of their final audit report prior to the next Datacall reporting deadline.

If you have any questions regarding your previous year’s data, contact [email protected].

The system will default to the contact(s) we have in our records for your program. Contact RPRA at [email protected] to update the primary and secondary contacts.

If you have a concern about your audit selection, please contact RPRA at [email protected].

RPRA will accept a supporting document that substantiates the data on the total Blue Box material weight deducted (e.g., own methodology).

Producers must retain all records of calculations and methodologies used to determine any reported supply deductions.

Please see the Reporting Guidance Ineligible Source Deductions for the 2026 Blue Box Supply Report for more information on how to determine and use these deductions.

No, RPRA does not have a list of companies. We recommend that generators reach out to their current service providers to ask if they will be providing delegation services.

A lighting producer qualifies for an exemption if their average weight of supply for that calendar year is less than or equal to 700 kg.

Average supply weight is determined using the following formula:

Average weight of lighting supply = (Y3 + Y4 + Y5) / 3 

Eg. 2025 average weight of supply = (2022 + 2021 + 2020) / 3 

Lighting producers that meet the exemption criteria are exempt from:

• Registering with and reporting to RPRA
• Establishing a collection and management system
• Meeting a management requirement
• Promotion and education requirements

Producers must verify that they continue to meet the exemption annually, since their average weight of supply will change from year to year.

Producers that are exempt must keep records of the materials they supplied, as set out in section 30 of the regulation.

Producers are advised to confirm their exemption with the Compliance Team at 833-600-0530 or [email protected].

See our FAQs: “How are lighting producers’ minimum management requirements determined?” and “What do I have to do if I am an exempt lighting producer?”

An exempt producer is not required to:

• Register and report to RPRA
• Establish a collection and management system
• Meet a management requirement
• Meet promotion and education requirements

Exempt producers must retain records related to the weight of lighting supplied into Ontario each year and provide them to RPRA upon request.

See our FAQ: ‘How do I determine if I am an exempt lighting producer?’

Failure of an obligated party to meet a registration or reporting deadline may result in compliance action, including compliance orders, prosecutions or monetary penalties issued in accordance with the Administrative Penalties Guidelines.

In accordance with the Risk Based Compliance Framework, RPRA will communicate to obligated parties, via email, about their reporting requirements in advance of submission deadlines. RPRA will also send deadline reminders and notify missed deadlines to obligated parties prior to taking further compliance action.

For more guidance, read the new Late Registration or Report Submissions Compliance Bulletin.

No. Effective February 6, 2023, RPRA will no longer accept requests for extensions to registration or reporting deadlines. Obligated parties should make every effort to ensure they meet all submission deadlines as part of their obligations under their associated regulation.

For more guidance, read the Late Registration or Report Submissions Compliance Bulletin.

Producers of ITT/AV equipment need to provide the following information when registering in RPRA’s Registry:

• Business information (e.g. business name, contact information)
• The year you began marketing or selling ITT/AV equipment into Ontario
• Any PROs you are contracted with
• Your annual ITT/AV Supply Report

Producers of batteries need to provide the following information when registering in RPRA’s Registry:

• Business information (e.g. business name, contact information)
• The year you began marketing or selling batteries into Ontario
• Any PROs you are contracted with
• Your annual Supply Report

No, First Nations are not required to participate. First Nations can choose if the producer-run Blue Box system is the best option for their community. One of RPRA’s roles in overseeing the Blue Box program is to provide as much information as possible to support a community’s informed decision.

If your community is still undecided about whether or not to register, we encourage you to reach out to a Compliance Officer at [email protected] with your questions or to get more information.

If you need to change an email address in your registry account, please contact the Compliance Team at [email protected]. Registry users cannot update email addresses themselves; this can only be completed by RPRA.

RPRA’s Where to Recycle map displays locations across Ontario where the public can drop off used materials to be recycled, such as batteries, electronics, household hazardous waste (e.g., paint, antifreeze, pesticides), lighting and tires, for free. Materials collected at these locations are reused, refurbished, recycled, or properly disposed of to help keep them out of landfill, recover valuable resources and protect our environment. Learn more here.

If you experience an issue when dropping off your recyclables at a location displayed on the map, click the ‘Report an Issue’ link on that specific location. This link will open a form for you to fill out about the issue. RPRA’s Compliance Team will review the issue reported and take action, as necessary.​
​
You may report an issue to RPRA because the recycling location:  ​

• Charges you a fee to drop off materials accepted for recycling.​
• *Refuses to accept your materials for recycling (only applicable if your materials are in line with the examples provided on the map).​
• Displayed on the map does not actually exist.​
• Is not open to the public or does not accept the materials during its business hours.

*Note: Recycling locations can request reasonable requirements when consumers drop off an item to ensure health and safety. For example, sites may require that used oil filters are dropped off in sealed containers, light tubes are taped together, etc.

Registrants may appeal an Administrative Penalty Order issued to them to the Ontario Land Tribunal (OLT). The registrant must serve written notice of their intention to appeal to the OLT and to the Registrar or a Deputy Registrar within 15 days of being served the order. The order will be temporarily stayed (put on hold) until a decision is rendered by the tribunal. The notice must include:

• The parts of the order that the appeal pertains to; and
• The grounds on which the person appealing the order intends to rely at the hearing.

The OLT will hold a hearing, and the OLT may confirm, vary, or revoke the order. The OLT cannot vary the amount of the penalty unless it considers the amount to be unreasonable.

After a matter is decided by the OLT, the registrant or RPRA may appeal the OLT’s decision to the Divisional Court, but only on a question of law and with leave (permission) of the Divisional Court. If a party obtains leave, the appeal of the OLT decision will be heard by the Divisional Court. This process is governed by the Rules of Civil Procedure. The OLT’s decision is not automatically stayed by an appeal to the Divisional Court, but a stay may be granted by the OLT or the Court.

See RPRA’s Administrative Penalties Guideline for further information.

Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.

A supplemental collection system is one of three types of collection and management systems that producers can choose to establish or participate in to contribute to their collection, management, and promotion and education requirements under the Blue Box Regulation.

Supplemental collection systems are not required to service all eligible communities south of Ontario’s Far North. Therefore, a producer participating in this type of system is still required to participate in the common collection system to meet their obligation to collect and manage Blue Box materials from all eligible communities, and to provide a promotion and education program.

One or more producers or PROs can establish a supplemental collection system. If a producer or PRO wishes to use a supplemental collection system’s collected materials towards producer minimum management requirements, that system should register with RPRA.

For more information on supplemental collection system registration criteria, please reach out to [email protected].

Also see: ‘What is the Blue Box common collection system?’, ‘What is a Blue Box alternative collection system?’

The requirement for Blue Box producers to provide collection service to eligible facilities – multi-residential buildings, schools, and specified long-term care homes and retirement homes – in eligible communities that did not receive service under the legacy Blue Box program has been delayed to 2031.

Facilities in communities that did not receive Blue Box collection under the legacy program that want to receive collection between 2026 and 2030 must continue with private collection, or initiate collection with a private service provider if they have not been serviced before.

RPRA will open its facilities registry well in advance of the 2031 start date to allow eligible facility owners and operators to register. Stakeholders can subscribe to RPRA’s mailing list to receive updates.

If changes are needed to delete a draft or in-progress notice (e.g., because the project is no longer proceeding or the notice was created in error), or if a final submission needs to be re-opened to address any errors or updates to the project information within 30 days of noticing the issue, contact the RPRA help desk: [email protected].

Being selected as a subject of an inspection does not automatically mean a producer is out of compliance. While selection relies on RPRA’s risk-based framework, the first step of the process is an initial assessment, not a formal inspection or audit.

However, subsequent verification and audit activities may be undertaken by RPRA to determine whether enforcement action will be taken.

You can request a refund by going to the “Invoices & Payments” tab and clicking the “Request Refund” button next to any invoice with a negative balance. 

How refunds are issued 

Generally, refunds are sent back via the original payment method.  

Refunds will NOT be returned to the original payment method when: 

• The credit card used for payment has expired
• The bank account used for direct debit payment is no longer in use
• The payment was made by cheque, EDI, or EBP 

In these cases, the refund will be sent via EFT. 

You can choose to apply the refund as a credit toward unpaid orders. 

• You may request the refund be sent to your saved bank account (direct debit) or provide new bank account details for EFT. 

Already requested a refund?

If a refund has already been requested and a user clicks the “Request Refund” button, they will see this message: A refund has already been requested for invoice 000XXXX on XX Date. We are currently processing your request. 

Yes, RPRA does not process refunds for individual orders amounting to less than $10.00 CAD. 

If you have questions, please contact our Compliance Team at [email protected] or call 1-833-600-0530.  

No, the fee holiday only applies to electronics (i.e. information technology, telecommunications and audio-visual (ITT/AV) equipment) producers.

The fee holiday is funded through the $17.5 million in residual funds transferred to RPRA from the legacy recycling program for electronics. You can learn more about the transfer of funds here.

See FAQ: I’m an electronics producer. What is a fee holiday and why do I have one?

No. An environmental fee is not a government tax and cannot be represented as mandatory, a regulatory charge, or a RPRA fee. It is a fee charged at the discretion of a business to recover their costs related to recycling the product.

Consumers who believe the purpose of an environmental fee is being misrepresented can contact the Ministry of Public and Business Service Delivery directly at 1-800-889-9768.

To create a Registry account with RPRA, you will need to provide:

• CRA Business Number (BN)
• Legal Business Name
• Business address and phone number
• Address of where you work (if different from the main office)
• Contact information for your billing contact (this may also be added later)

RPRA is the regulator designated by law to oversee the operation and wind up of current waste diversion programs under the Waste Diversion Transition Act, 2016. The Authority provides oversight, compliance, and enforcement activities with respect to regulations made under the Resource Recovery and Circular Economy Act, 2016.

You are considered a battery producer under the Batteries Regulation if you supply batteries into Ontario and one of the following apply:

• Are the brand holder of the battery and have residency in Canada;
• If there is no resident brand holder, have residency in Ontario and import batteries from outside of Ontario;
• If there is no resident importer, have residency in Ontario and markets directly to consumers in Ontario (e.g., online sales); or
• If there is no resident marketer, does not have residency in Ontario and markets directly to consumers in Ontario (e.g., online sales).

Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Batteries Regulation for more detail or contact the Compliance and Registry Team for guidance at [email protected] or (647) 496-0530 or toll-free at (833) 600-0530.

Producers are required to establish and operate a collection system for batteries that meets the accessibility requirements in the regulation. Producers must ensure that all batteries collected are managed regardless of their minimum management requirements.

For producers to meet their obligations, they have the choice of establishing and operating their own collection and management system or working with one or more producer responsibility organizations (PROs) that are registered with the Authority.

Please contact the Compliance Team at 833-600-0530 or [email protected] to discuss other requirements under the Batteries Regulation.

You are an information technology, telecommunications, audio-visual (ITT/AV) producer if you market ITT/AV into Ontario and:

• Are the brand holder of the ITT/AV and have residency in Canada;
• If there is no resident brand holder, have residency in Ontario and import ITT/AV from outside of Ontario;
• If there is no resident importer, have residency in Ontario and market directly to consumers in Ontario (e.g., online sales); or
• If there is no resident marketer, do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Electrical and Electronic Equipment Regulation for more detail or contact the Compliance and Registry Team for guidance at [email protected] or (647) 496-0530 or toll-free at (833) 600-0530.

Producers are required to establish and operate a collection system for ITT/AV that meets the accessibility requirements in the regulation. Producers must ensure that all ITT/AV collected is managed regardless of what their minimum management requirements are.

Producers have the choice of establishing and operating their own collection and management systems or working with one or more producer responsibility organizations (PROs) registered with the Authority to meet their obligations.

Please contact the Compliance Team at 833-600-0530 or [email protected] to discuss other requirements under the EEE Regulation.

Yes, a food court restaurant can deduct Blue Box materials that are disposed of in its mall recycling receptacles.

Under the Blue Box Regulation, allowable deductions for producers include Blue Box materials that are deposited into a receptacle at a location that is not an eligible source and where the product related to the Blue Box material was supplied and used or consumed.

This applies to food court restaurants located in a mall or in the base of an office tower. Blue Box materials that were disposed of in the buildings’ recycling receptacles and were supplied and used or consumed within that physical building are an allowable deduction. Blue Box materials that were disposed of in the buildings’ recycling receptacles but were not supplied and used or consumed within that physical building are not deductible.

This does not reduce the obligation of a producer to provide complete and accurate supply data or limit the ability of a RPRA inspector to review the data and related records for the purpose of determining compliance.

A person is considered a lighting producer under the Electrical and Electronic Equipment (EEE) Regulation if they supply lighting into Ontario and one of the following apply:

• Are the brand holder for the lighting and have residency in Canada;
• If there is no resident brand holder, have residency in Ontario and import lighting from outside of Ontario;
• If there is no resident importer, have residency in Ontario and market directly to consumers in Ontario (e.g. online sales); or
• If there is no resident marketer, do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Electrical and Electronic Equipment Regulation for more detail or contact the Compliance and Registry Team for guidance at [email protected] or (647) 496-0530 or toll-free at (833) 600-0530.

See our FAQ to understand “What is lighting under the EEE Regulation?”, “Who is a brand holder?”

RPRA has developed an Excess Soil Registry Resources webpage to help users navigate the online system and complete common activities such as account creation, filing and searching for notices. Resources include step-by-instructions and walk-through videos.

A Verifier can be an individual, either an employee of the business or a hired third-party (including a PRO), who has one of the following designations and is not the same person who prepared the supply report:

• CPA (Chartered Professional Accountants) in Canada or CPA (Certified Public Accountant) in the US
• ACCA (Association of Chartered Certified Accounts) Qualification
• CIA (Certified Internal Auditor)
• CPB (Certified Professional Bookkeeper) in Canada
• RPA (Registered Professional Accountant) in Canada

Under the Blue Box Regulation, allowable deductions for producers include Blue Box materials that are deposited into a receptacle at a location that is not an eligible source and where the product related to the Blue Box material was supplied to a consumer and used or consumed.

This applies to locations such as arenas, college and university campuses and food courts.

A producer must demonstrate the following with regards to an allowable deduction:

• They are the obligated producer for the materials for which they are claiming a deduction, and the weight of those materials was included in their reported supply data.
• The materials were supplied onsite to a consumer for personal, family or household purposes.
• The same materials that were supplied, were used or consumed onsite and disposed of in a receptacle onsite.

Blue Box materials that were disposed of in a building’s receptacles but were not supplied and used or consumed within that physical building are not deductible. This deduction applies to all Blue Box materials supplied for personal, family or household, but not those supplied for business purposes.

This does not reduce the obligation of a producer to provide complete and accurate supply data or limit the ability of a RPRA inspector to review the data and related records for the purpose of determining compliance.

Yes, reusable bags made from Blue Box materials ( e.g. plastic, paper) and used as convenience packaging are obligated under the Blue Box Regulation and must be reported annually by producers in their supply report.

Convenience packaging refers to material that is provided with a product for consumers to handle or transport that product, in addition to the product’s primary packaging. This includes items such as bags and boxes that are supplied to consumers at check out.

For additional clarity:

• Reusable bags made primarily from plastic, paper, or any other Blue Box material, or a combination of these materials, are obligated. Reusable bags made from textile fibres such as cotton, hemp, bamboo, etc., are not obligated.
• Recycled content of the material has no impact on whether a reusable bag is obligated. For example, reusable bags containing post-consumer recycled plastic content are obligated.
• A reusable bag is obligated regardless of whether it is supplied to the consumer for free or at a cost. Examples include bags supplied at checkout to consumers at retail locations.

If you haven’t been reporting reusable bags as part of your annual supply data, please contact the Compliance Team immediately at [email protected].

Also see our FAQ: ‘What do I do if I misreported my supply data?’

Registrants can access past invoices in their Registry account under the “Invoices & Payments” tab. From here, registrants can view, download and pay their invoices.  

See sample screenshot below: 

To request a refund for a payment made by credit card and direct debit, follow these steps:

1. Log in to your registry account.
2. Select the Program.
3. Go to the Invoices & Payment tab.
4. Scroll to the Invoices with Credit Balances table.
5. Under Action click on Request Refund.
6. Click on the green button showing the refund amount.

To request a refund for a payment made by a saved payment method (credit card or direct debit), follow these steps:

1. Log in to your registry account.
2. Select the Program.
3. Go to the Invoices & Payment tab.
4. Scroll to the Invoices with Credit Balances table Under Action click on Request Refund
5. Check the box to Confirm your Attestation to the information.
6. Click on the green button showing the refund amount.

To request a refund for a payment made by EDI, cheque or electronic bill payment, follow these steps:

1. Log in to your registry account.
2. Select the Program.
3. Go to the Invoices & Payment tab.
4. Scroll to the Invoices with Credit Balances table Under Action click on Request Refund
5. Add your banking information as refunds will only be issued by EFT
6. Check the box to Confirm your Attestation to the information.
7. Click on the green button showing the refund amount.

Note: The Request Refund button is only available for invoices that have a negative balance.

If a registrant clicks the “Request Refund” button after a refund request has already been submitted, the registrant will see the following message: “A refund has already been requested for invoice 000XXXX on XX Date. We are currently processing your request.”

To pay multiple invoices at once, follow these steps:

1. Log in to your registry account.
2. Select the Program.
3. On the program screen click Pay Now in the Total Unpaid Invoices box, located at the top right corner.
4. Click the Pay Now button for saved payment methods or select Change Payment Method.
5. Choose the payment method, then click Next.
6. If the selected payment method is credit card or debit card, please enter your banking information or your credit card information, then click the Pay button.
7. If the selected payment method is EDI, electronic bill payment, or cheque, please follow the payment instructions on-screen.

To view invoices with a credit balance by program, follow these steps:

1. Log in to your registry account.
2. Select the applicable Program.
3. On the program screen go to the Invoices & Payment tab.
4. Click on Outstanding Invoices tab.
5. Scroll down to the Invoices with Credit Balances section to view invoices with credit balances.

Only account admins can designate an accounts payable (AP) user.

Yes, designating an AP User is required for account creation. This ensures financial responsibilities are clearly assigned.

Users must designate an accounts payable (AP) user during account set up.

To add an AP user during account set up, follow these steps:

1. After adding the Business information and address, click Next.
2. After entering the Account Admin information, scroll down.
3. Enter the Account Payables User information.
4. Check the box: ✅I hereby authorize this user to create/modify data. This confirms the AP User can modify data across all programs.
5. Click Next

If you want to assign the account admin as the AP user, check the box labeled:
The Account Admin listed above is the Accounts Payable (AP) User.

This will auto-fill the AP User section with the account admin’s information.

See FAQ: 7. What is an accounts payable (AP) user and what can they do in the registry?

Here are the lists of registered PROs:

Tire PROs

Battery PROs

ITT/AV PROs

Lighting PROs

Blue Box PROs

Hazardous and Special Products PROs

These lists will continue to be updated as new PROs register with RPRA.

You are a tire collector if you operate a tire collection site where more than 1000 kgs of tires are collected in a year. A tire collection site is a location where used tires are collected, including:

• Repair shops, garages and vehicle dealerships (where used tires are collected as part of changing tires for customers)
• Auto salvage and recycling sites
• Any other site where end-of-life vehicles with tires are managed

You are not a tire collector if you operate a tire collection site where you:

• Also retread tires or process tires (you would be a tire retreader or a tire processor for those sites); or
• Only collect tires from the on-site servicing of vehicles that you own or operate (such as a site where you service your rental car fleet)

Municipalities can choose to operate collection sites, but they are exempt from registering with RPRA. For more information about municipal sites see: How does the Tires Regulation affect municipalities and First Nations?

Effective for the 2025 calendar year, and every year thereafter, producers no longer have collection targets and do not have to collect a minimum weight of used tires.

A producer’s individual management requirement is determined by formulas found in section 12 of the Regulation. See the tables below for details:

Management requirements for all tires

Management requirements for large tires

It is important to note that producers must ensure that all collected tires are managed, regardless of what their minimum management requirement is.

Note: Producers with a management requirement below a certain threshold may be exempt from registering with and reporting to RPRA.

See our FAQ ‘How do I determine if I am an exempt tire producer?’ to learn more.

To register as a PRO, contact the Compliance and Registry Team at [email protected] or call 647-496-0530 or toll-free 1-833-600-0530.

A producer responsibility organization (PRO) is a person retained by a producer for the purpose of carrying out one or more of the following producer regulatory responsibilities:

• Arranging for the establishment or operation of collection or management systems
• Establishing or operating a collection or management system
• Preparing and submitting reports

In addition, under the Hazardous and Special Products regulation, a PRO includes a person retained by a producer for the purpose of:

• Implementing a promotion and education program

PROs operate in a competitive market, and producers can choose the PRO (or PROs) they want to work with. The terms and conditions of each contract with a PRO may vary.

How do I find a PRO?

Here are the lists of registered PROs:

• Tire PROs
• Battery PROs
• ITT/AV PROs
• Lighting PROs
• Blue Box PROs
• Hazardous and Special Products PROs

These lists will continue to be updated as new PROs register with RPRA.

See our FAQ What is the difference between a PRO and a prospective PRO?

Producers are required to report single-use (primary) and rechargeable batteries that:

• Weigh 5 kg or less, and
• Are sold separately from products.

Examples include button cells, AA, AAA, C, D, 9V, lantern batteries, small, sealed lead acid (SLA) batteries, and replacement batteries for products such as drills, cell phones, and laptops.

Batteries that do not need to be reported are those that:

• Are sold with or in products (e.g., batteries included with cordless power tools, cell phones, laptops, toys, vapes, fire alarms)
• Weigh over 5 kg (e.g., car batteries, forklift batteries, stationary batteries)

Producers who wish to confirm if they are exempt because the type(s) of batteries they supply do not need to be reported should contact the Compliance Team at [email protected] or 833-600-0530.

You may have obligations as an ITT/AV producer. To determine if you are a producer, see the FAQ Am I an ITT/AV producer?

If you are not a producer, then under the EEE Regulation you are not required to report supply data to RPRA or anyone else.

Under the Blue Box Regulation, a packaging-like product is:

• ordinarily used for the containment, protection, handling, delivery, presentation or transportation of things
• ordinarily disposed of after a single use
• not used as packaging when it is supplied to the consumer

Packaging-like products include aluminum foil, a metal tray, plastic film, plastic wrap, wrapping paper, a paper bag, beverage cup, plastic bag, cardboard box or envelope, but does not include a product made from flexible plastic that is ordinarily used for the containment, protection, or handling of food, such as cling wrap, sandwich bags, or freezer bags.

If a producer is unsure whether or not their product is a packaging-like product, they can ask themselves the following questions to help determine whether the product is obligated to be reported under the Blue Box Regulation:

1. Is the product actually packaging around a separate product?
   • If yes, the product is not a packaging-like product. Instead, the product is considered blue box packaging and must be reported as blue box material.  If no, continue to the next question.
2. Is the product used for the containment, protection, handling, delivery, presentation or transportation of a thing(s)?
   • If no, the product is not a packaging-like product. If yes, continue to the next question.
3. Is the product typically disposed of after a single use (regardless if some may wash and reuse it)?
   • If no, the product is not a packaging-like product. If yes, continue to the next question.
4. Is the product made from flexible plastic that is for the containment, protection or handling of food?
   • If yes, the product is not a packaging-like product. If no, the product is a packaging-like product and must be reported as blue box material.

If a producer is still unsure whether or not their product is a packaging-like product, they should contact the Compliance and Registry Team at 833-600-0530 or [email protected].

First Nation communities interested in receiving producer-run Blue Box services must register with the Authority. To register, communities must submit contact information of the person responsible for waste management in the community using the First Nation community registration form. Once completed, the registration form should be submitted by email to [email protected].

Visit our First Nation webpage for more information.

Yes, a producer can change PROs at any time. Producers must notify RPRA of any change in PROs within 30 days of the change.

In determining whether an obligated producer used best efforts to meet their management requirements, the Compliance Team will consider whether the producer, acting in good faith, took all reasonable steps to meet the requirements outlined in the applicable regulation.

For example, best efforts in the context of management requirements may involve a producer regularly monitoring the volume of material being collected and managed, and implementing plans for increasing those volumes if the requirements are unlikely to be met.

Producers can contact the Compliance Team to ask specific questions about fulfilling their obligations.

Producers, or PROs acting on their behalf, are required to establish and operate a management system and must:

• process all oil filters and non-refillable pressurized containers picked up from a collection site within three months from the date of the pickup
• ensure that materials are processed by an HSP processor registered with RPRA

Producers are required to recover an amount of material based on their average supply into Ontario and report on it annually.

Producers must ensure that, no later than three months from the date of the pickup, the HSP is processed by an HSP processor who is registered with RPRA.

In 2027, producers or PROs on their behalf must use a processor who met, at a minimum, the average recycling efficiency rate (RER) specified in the table below in the calendar year two years prior:

There could be several reasons why you are experiencing a server error in the Datacall.

The best way for us to support you is if you email a screenshot of the error and details of what occurred to [email protected]. We will contact you once the error has been fixed, which is usually within the same business day.

The minimum browser requirements are:

• Macintosh: Netscape 6.0+, Firefox 1.0+, Mozilla 1.0+, Opera 8.5+
• Windows: Internet Explorer 6.0+, Firefox 1.0+, Netscape 6.0+, Mozilla 1.0+, Opera 8.5+
• Linux: Netscape 6.0+, Firefox 1.0+, Mozilla 1.0+
• JavaScript and Session Cookies must be turned on

Please note that Firefox is the preferred browser for the Datacall. Some users have identified compatibility issues with Google Chrome and it is recommended to avoid using it as your browser as the view will have missing components.

If this does not fix the problem, contact [email protected].

Your previous years data is visible in sections 2, 3, 4, and 7. Otherwise, you can access your previous data by logging into your previous Datacall, using the following link: https://rpradatacall.ca/datacall2020/

User login information will be the same as what is used for the current year Datacall.

If you wish to use the excel upload tool in sections 2.3, 3.1 and 3.2, please download and complete the excel sheet and then email the document to [email protected] requesting that it be uploaded.

Alternatively, you can input your data directly into the Datacall website.

Only residential Blue Box costs and tonnes are eligible for industry funding. Therefore, the portion of tonnes and costs from IC&I must be accounted for. There are different ways to calculate these allocations, including those listed below.

• For collection, IC&I allocations may be determined by dividing the number of IC&I stops on a collection route by the total number of stops. The number of IC&I stops as a ratio of total stops is a good indicator of costs for collection activities. This allocation may then be applied to all costs and/or tonnes reported in that contract.
• For Non-Blue Box allocations (e.g., if a truck co-collects Blue Box material and organics), costs must be apportioned to account for the collection of an additional waste stream.
• Allocations for processing costs may be based on tonnes. For instance, if a municipality owns a Material Recovery Facility (MRF) that processes Blue Box material from another municipality, the tonnes and costs related to that processing would have to be removed from the reported tonnes and costs.
• Depot costs may be handled in a similar manner, using the proportion of IC&I tonnes to remove ineligible costs. Alternatively, costs could be deducted according to the time that depot staff spend on Non-Blue Box materials, or the percentage of space at the depot allotted to Non-Blue Box materials.

If you are still having trouble allocating IC&I and Non-Blue Box percentages, contact the Authority at [email protected] for assistance.

Yes. For Blue Box material, RPRA requires the information to be submitted for each individual contract or service provider.

This depends on the specifics of the arrangement. Please contact the Authority for further information and clarification at [email protected].

In general, only residential WEEE collected by municipal efforts is reported in the Datacall.

The diversion rate calculated in the GAP summary is unverified.

Do not publish your GAP diversion rate until Datacall verification and analysis has been completed and the diversion rates have been published by RPRA.

As per page 10 of the Datacall User Guide, all IC&I tonnes must be removed from reported tonnages and from reported costs. Page 10 of the User Guide specifies that business improvement areas (BIA), are to be reported as IC&I; however, apartments above these businesses can be included as residential.

We advise to keep a record of how the allocation was calculated. If you would like additional assistance with calculating the IC&I rate on your BIA, contact [email protected].

RPRA considers an aerosol container to be a non-refillable receptacle that contains a product and a propellant under pressure, and that is fitted with a release device allowing the contents to be ejected as solid or liquid particles in suspension in a gas, or as a foam, paste, powder, liquid, or gas.

In the Manage PRO section in the Registry, the “Service End Date” is not a mandatory field. You can leave this field blank if there is no end date in your contract. If you decide to change PROs in the future, you can update this field to the date your agreement ended with that PRO.

A producer’s individual minimum management requirement is determined by the following formulas, found in section 14 of the Electrical and Electronic Equipment (EEE) Regulation, summarized in the following chart:

It is important to note that producers must ensure that all lighting that is collected is managed, regardless of their minimum management requirement.

Note: Producers with a management requirement below a certain threshold may be exempt from registering with and reporting to RPRA. See our FAQ ‘How do I determine if I am an exempt lighting producer?’ to learn more.

Yes, cheques are an obligated material and should be reported under the paper material category. If you have questions regarding how to determine whether you are the brand holder and are obligated to report the supply of cheques, please reach out to the Compliance & Registry team at [email protected].

Yes.  The general public can search for generators and view information about their registered facilities and wastes at the following website: https://hazardouswaste-registrations.rpra.ca/s/  

Yes, receivers in other jurisdictions that receive waste from Ontario must have an account in RPRA’s Hazardous Waste Program Registry in order to complete the receiver information on a manifest. Regulation 347: General – Waste Management under the Environmental Protection Act states that a carrier is only allowed to transport subject waste out of Ontario to a receiving facility outside Ontario if they have reason to believe the intended receiver is willing to submit the required receiver manifest information through the registry.

Yes, a producer, a PRO (producer responsibility organization) on behalf of a producer, or a service provider on behalf of either party, can collect any product or material (including materials or products that are not designated under the Resource Recovery and Circular Economy Act, 2016 (RRCEA)). For example, a battery producer may choose to collect batteries that weigh over 5kg; a tire producer may choose to collect bicycle tires; or a Blue Box producer may choose to collect books.

Products or materials that are not designated under RRCEA regulations cannot be counted towards meeting a producer’s collection or management requirements under RRCEA.

If designated materials are co-collected with materials that are not designated, a person must use a methodology or process acceptable to the Authority to account for those materials. Anyone considering this can contact the Compliance Team to discuss at [email protected] or 833-600-0530.

For example, if bicycle tires are collected at the same time as automotive tires, they must be accounted for separately both when collected and when sent to a processor.

Yes, a Blue Box producer, or PRO (producer responsibility organization) on behalf of a producer, or a service provider on behalf of either party, can choose to offer collection services to any location. Blue Box producers are required to provide collection services to all eligible sources, as well as public spaces.

Blue Box materials collected from locations that are not eligible sources cannot count towards meeting a producer’s management requirement unless they were supplied to a consumer in Ontario. See this FAQ: Who is a consumer under the Blue Box Regulation?

If a person is co-collecting from locations that are eligible sources and not eligible sources, a person must use a methodology or process acceptable to the Authority to account for materials collected from each type of source. Anyone considering this can contact the Compliance Team to discuss at [email protected] or 833-600-0530.

For example, if materials are collected from an eligible source and a location that is not an eligible source along the same collection route, they must be accounted for separately. When those materials are then sent to a processor, they must also be accounted for separately.

Yes, a Blue Box producer or PRO (producer responsibility organization) on behalf of a producer, or a service provider on behalf of either party, can voluntarily choose to collect Blue Box materials that are not marketed to consumers.

Blue Box materials not marketed to consumers cannot be counted towards meeting a producer’s collection or management requirements under the Blue Box Regulation.

If Blue Box materials that are marketed to consumers are co-collected with Blue Box materials not marketed to consumers, a person must use a methodology or process acceptable to the Authority to account for materials supplied to a consumer or not. Anyone considering this can contact the Compliance Team to discuss at [email protected] or 833-600-0530.

For example, if Blue Box materials supplied to a consumer in Ontario are collected along the same collection route as Blue Box materials that were not supplied to a consumer, they must be accounted for separately. When those materials are then sent to a processor, they must also be accounted for separately.

See the FAQ: Who is a consumer under the Blue Box Regulation?

If your community is south of the Far North boundary, you can complete the registration form and email it to [email protected] to express your community’s interest in participating in the producer-run Blue Box program. A Compliance Officer will reach out to you to discuss the reporting and offer process, confirm the information provided in the registration form, and answer any questions you may have.

Eligible Ontario institutions are obligated to manage their waste under several regulations, each of which imposes different obligations and requirements.

Under the Ontario Environmental Protection Act, Industrial, Commercial and Institutional (IC&I) sector organizations have obligations to establish and operate an internal collection system that separates the waste generated on-site into different material categories (i.e., a source-separation program).

The Blue Box Regulation, under the Resource Recovery and Circular Economy Act, obligates producers of Blue Box material to collect, manage, and report on the materials that they supply to consumers both on-site and off-site.

Blue Box materials (i.e., products and packaging made of metal, glass, paper, flexible plastic, rigid plastic, and beverage containers) are typically collected directly from residences through the provincial Blue Box Program. RPRA’s Where to Recycle map displays public locations for recycling materials that don’t belong in your Blue Box (e.g., batteries, electronics, household hazardous waste, lighting and tires).

For more information on recycling Blue Box materials, visit Circular Materials’ website. Circular Materials is the administrator of Ontario’s Blue Box collection system.

No. Recycling drop-off locations displayed on the map cannot:​

• charge the public a fee to drop off materials that the location accepts.​
• refuse the drop-off of materials displayed on the map. However, recycling locations can request reasonable requirements when consumers drop off an item to ensure health and safety. For example, sites may require that used oil filters are dropped off in sealed containers, light tubes are taped together, etc.

If you are charged a fee or refused drop off, you can report an issue about that specific location to RPRA (see our other FAQ for further instructions).

The recycling locations that appear on the map are reported to RPRA by businesses that run the recycling systems in Ontario.

Registrants who receive a Notice of Intention to issue an Administrative Penalty Order may request that the Registrar or a Deputy Registrar consider additional information before they decide to issue the order. A registrant may ask the Registrar or a Deputy Registrar to review:

• Additional information related to the contravention;
• Any information relevant to the determination of the penalty amount; or
• Any actions you have taken to remedy the contravention since it occurred.

The request must be made to the Registrar or a Deputy Registrar, in writing, within 21 days of the notice of intention being served on the registrant. All additional information and supporting documentation that the registrant would like the Registrar or Deputy Registrar to consider should be included in the request.

The Registrar or Deputy Registrar must then consider the information in the request and determine whether or not to issue an order. If the Registrar or Deputy Registrar decides not to issue the order, they must notify the registrant of this decision.

See RPRA’s Administrative Penalties Guideline for further information or the FAQ: ‘Can I appeal an Administrative Penalty Order issued to me?’ for information on appealing an administrative penalty order.

Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.

If a Compliance Order is issued to a registrant by the Registrar or a Deputy Registrar, or if the registrant receives a decision from a Deputy Registrar issued as a result of a Request for Review of an inspector’s order, the registrant can appeal the order to the Ontario Land Tribunal (OLT). The registrant must serve written notice of their intention to appeal to the Registrar or Deputy Registrar who made the order and to the OLT within 15 days of being served with the order. The notice must include:

• The parts of the order that the appeal pertains to; and
• The grounds on which the person appealing the order intends to rely at the hearing.

The OLT will hold a hearing. The OLT may decide to confirm, vary, or revoke the order.

After a matter is decided by the OLT, the registrant or RPRA may appeal the OLT’s decision to the Divisional Court, but only on a question of law and with leave (permission) of the Divisional Court. If a party obtains leave, the appeal of the OLT decision will be heard by the Divisional Court. This process is governed by the Rules of Civil Procedure. The OLT’s decision is not automatically stayed (put on hold) by an appeal to the Divisional Court, but a stay may be granted by the OLT or the Court.

Note: This FAQ is for general information only and should not be considered legal advice. Please review the Resource Recovery and Circular Economy Act, 2016 and associated regulations for details.